Mercure Lenzburg Krone 4 stars

Customer review rating (ALL Rating) 4.6/5 520 reviews

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Mercure Lenzburg Krone
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+ 19 Services

Hotel extras

  • Centrally located, with good public transport connections.

  • Bus stop in front of hotel and in just 10 min. walk to local train station.

  • On request, we prepare fresh breakfast egg dish, omelette or scrambled eggs

  • Free kid's accommodation up to 12 years, toys and painting items for rent.

  • Free parking in our hotel's own underground car park

Hotel location

Mercure Lenzburg Krone

Kronenplatz 20
5600 lenzburg
switzerland

Fax: (+41)62/8866500

Check-in from 15h00

Check out up to 12h00

  • KRONENPLATZ:  91 93 KRONENPLATZ

  • By plane

    ZURICH AIRPORT At 42km / 26 miles - Shuttle paying

  • By car

    LENZBURG At 3km / 1 miles

  • By train

    LENZBURG At 2km / 1 miles

  • By train

    LENZBURG At 2km / 1 miles

GPS:47.3880114999, 8.1815602

Companies

  • ABB 3.0 km / 1.0 mi
  • ALFLETH ENGINIRING 3.0 km / 1.0 mi
  • BAUKNECHT 3.0 km / 1.0 mi
  • COOP SCHWEIZ AG 6.0 km / 3.0 mi
  • COPERION K TRON 3.0 km / 1.0 mi
  • DOTTIKON EXCLUSIVE 10.0 km / 6.0 mi
  • FERRUM 6.0 km / 3.0 mi
  • FINNOVA 0.0 km / 0.0 mi
  • HERO 2.0 km / 1.0 mi
  • KROMER PRINT 2.0 km / 1.0 mi
  • MAMMUT 5.0 km / 3.0 mi
  • OERLIKON METCO AG 12.0 km / 7.0 mi
  • QUADERANT 3.0 km / 1.0 mi
  • TRETAFINA 3.0 km / 1.0 mi
  • WILCO AG 12.0 km / 7.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHARLY

The cozy Charly restaurant has its own unique charm and is the perfect place to enjoy fantastic Swiss cuisine and attentive service. Corners and alcoves offer our guests a very private atmosphere.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 550 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Lenzburg Krone

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

520 reviews

TripAdvisor Rating 4.5/5

176 reviews

Convenient location for Lenzburg

TripAdvisor rating 5.0/5

Mchael T 12/08/2021 TripAdvisor review

Hotel is convenient to train station and center of the “old” center. Breakfasts are very good with plenty of choice, including an omelette bar. Room was small but adequate and very clean. Staff was very accommodating

Excellent business hotel

Customer review rating 5.0/5

Michel F. B. Business - 26/07/2021 Confirmed reviews ALL

Excellent business hotel. Everything perfect from check-in to check-out. The restaurant is outstanding, and all the staff professional and friendly.

Great stay

Customer review rating 5.0/5

Erich A. Couples - 02/05/2021 Confirmed reviews ALL

Perfect stay, friendly staff, excellent food, we couldn't wish for more.

Good stay for the corona situation

Customer review rating 4.0/5

Varit H. Couples - 30/03/2021 Confirmed reviews ALL

Everything was correct done and staffs are helpful

Pleasant stay at the center of historical Lenzburg

Customer review rating 4.5/5

Anonymous Business - 06/12/2020 Confirmed reviews ALL

I was traveling for business and I have found in this hotel everything I needed: - parking space (even if very narrow) - a very good breakfast with a large variety of food and drinks - a fridge in the room and a coffee/tee machine - I very much appreciated the slippers in the room and all bath facilities (does not need to bring mine with me) - Very central for walks in the evening after work - Quick access to main street, just behind the corner. Central and at the same time very quiet. - Extremely nice and helpful personnel - I also really appreciated the room on the internal court. In winter is very quiet. - My first night was a little difficult as the mattress was too hard for me ( I am not very heavy). I asked the reception if they could organize something to make it softer and the solution worked out perfectly

Lovely property, little bit dated

Customer review rating 4.5/5

Jurriaan V. Families - 06/08/2020 Confirmed reviews ALL

Had two connecting rooms, plenty of space, dogs very welcome. Lovely breakfast, very nice (upscale) restaurant, delicious local wine. Had dinner, was wonderful. Rooms spacious, dated. Public space also dated, could use a little touch up. Staff was excellent!

Well located. Fulfilled my needs and expectations.

Customer review rating 4.0/5

Douglas B. Solo - 04/08/2020 Confirmed reviews ALL

I have stayed at the Krone many times, but before it became a Merure hotel. I know and have resided in Lenzburg in the past. The refurbished rooms in the Krone, such as the one I used to stay in and stayed this time are pleasant, bright and functional. Check-in and other services were excellent. Friendly and competent staff. I was happy to be able to hire a bike spontaneously at check-in. All in all, a pleasant experience at the Krone, which completely fulfilled my needs and expectations.

Comfortable

Customer review rating 3.5/5

B. Solo - 11/07/2020 Confirmed reviews ALL

Clean room and comfortable bed but breakfast was very limited, compared to the times I came prior Covid. No eggs, ni bacon, no yoghurts, limited bread. Also, the croissants had a bad taste, like old dough

Great Stay

Customer review rating 4.5/5

J.n Business - 06/03/2020 Confirmed reviews ALL

Friendly stuff as always and rooms are comfortable.

Dear Jarmo N., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. Our team is of course friendly, because we do not give our staff a procedure for guest care. This is very important to us. Kindness only awakens emotions when it comes from the heart. Therefore, we are pleased that you mentioned our team and enjoyed the kindness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Suttrop
Customer review rating 0.5/5

Anonymous Business - 01/03/2020 Confirmed reviews ALL

Sensor in room was broken, room light did not turn off, had to move rooms at 11pm after a very long day. new room smelled moldy and bed pillows did not have covers. overall a horrific stay in every way.

Dear Rebecca H., Thank you for taking the time to tell us about your experience at the Mercure Lenzburg Krone. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. It is true that we have motion detectors in some rooms in the hallway. These are also all functional and go out after a few seconds. My colleague was in your room and glued the sensor so that it no longer reacted to movements. Unfortunately, you were not satisfied with this solution. They had seen before that the light goes out alone after a short wait. My employee then changed her to another room in the same category free of charge. But this room doesn't paste you either because it probably had a weird smell in the room. There I can only tell you that all our rooms are non-smoking and we ventilate the rooms every day abundantly. After you went back to your previous room, you were still not happy. Although we did and offered everything in our possibilities. We showed ourselves to be recognizable and did not charge you the room, although this should not have been because we offered enough solutions. We wish you a good way. Sorry you didn't feel comfortable in our hotel. Sincerely, Michelle Suttrop Assistant Front Office Manager

Courteous & helpful

Customer review rating 5.0/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Courteous & helpful staff, compfortable room, well located

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. Wow, What a great review. 5 of 5 Stars. This is what we are concentrate on. Thank you. The Hotel Mercure Lenzburg Krone is the place for enjoyment, taste and serenity. If you like to read the wishes of the lips, our 4-star well-being oasis just right for you; the meaning of the word courtesy is completely redefined at the Hotel Mercure Lenzburg Krone. We want that our guests feel comfortable with us from check in until check out. The team knows that we can achieve this only with our kindness and friendliness. We are very happy when we can say goodbye to our guests with a smile on their faces. The location of the Mercure Lenzburg Krone is in the beautiful and historic old town of Lenzburg. Some rooms even have a breathtaking view of Lenzburg Castle. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Berthold Front Office

Functional

Customer review rating 3.5/5

Jon Business - 05/02/2020 Confirmed reviews ALL

there were some little bits which prevented review being scored higher 1. Temperature in room - very hot could not see how to reduce 2. Light - how to turn on and off lights in the room ! I am particular about orange juice and coffee... neither the b

Dear Mr. C., Thank you very much for sharing the impressions of your stay with us. It is very important to us to get your opinion and comments, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct mistakes immediately. It is with great regret to hear that you were not fully satisfied with your stay, especially the room temperature. In every room there is an own heater at the wall behind the seating area or the curtains, where you can adjust the temperature lower or higher. But we will check this room with our technican, if there is any other technical problem with the heating system. Every room has the switcher for the lights in the entrance area, which is responsable for the main electricity in the room. Mercure Hotel Krone offers with the room price a lot of included services. In every room price breakfast, wifi, minibar and free coffee and tea making facilities, parking is included. In our minibar we offer 2 bottles of water, 1 Coca Cola an 1 bottle of beer. Thank you again for sharing your experience and it is my hope that you will give us another opportunity to serve you and to convince you of our service. Sincerely, Cornelia Berthold Front Office
Customer review rating 4.5/5

Anonymous Business - 14/01/2020 Confirmed reviews ALL

War alles o.k.

Dear Rudolf B., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Suttrop Assistant Front Office Manager

Super attentive and friendly staff

Customer review rating 5.0/5

Ed W. Couples - 03/01/2020 Confirmed reviews ALL

Excellent.

Dear Edward W., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Suttrop Assistant Front Office Manager

Great as always

Customer review rating 4.5/5

Koen Business - 02/11/2019 Confirmed reviews ALL

Always a pleasure to be here

Dear koen K., We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is a pleasure to welcome in our hotel. Thank you very much. Thank you again for sharing your experience,and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

A gem of a hotel in the centre of the gorgeous town of Lenzburg

TripAdvisor rating 5.0/5

Terry B Couples - 13/09/2019 TripAdvisor review

What a great find - a lovely location and exceptional hotel. Easy to pre-book parking in the underground car park - parking space labelled with your name. Well appointed rooms with balcony overlooking the town. Great value with included facilities. Hotel team were great - friendly and attentive. The restaurant was first class - one of the best meals I have had. The town of Lenzburg is also quite delightful with a spectacular castle overlooking the town. A great hotel and town to stop in on our travels - wish I had booked a longer stay.

Dear Terry We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The price-performance ratio is very guest-oriented. The room rate includes the following services: The American breakfast buffet, the free drinks from the minibar, the in-room coffee and tea making facilities, W-LAN and parking in the underground car park. We want to meet all the needs of our guests. If a guest informs us that he needs a parking space in the underground garage, of course we will reserve a parking space with his details for the whole stay. That is exactly one of many reasons why we are so different with our service availability. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Good stay at Mercure Hotel Krone Lenzburg

TripAdvisor rating 4.0/5

Vikistravels Family - 17/08/2019 TripAdvisor review

Good stay at Mercure Hotel Krone Lenzburg We stayed at the hotel for 4 nights in family room, which is actually two double rooms with connected doors. Rooms not new but very good maintained and nice. We received free refilled minibar (two types of water and, bear and cola). We received exactly the type of rooms we asked for. Hotel rooms didn't have an air-conditioner and it could be a problem during hot days. For our stay it was bearable. Hotel guests has free entrance for nearby fitness room, but since it is slightly far from the hotel we didn't use it. Hotel personal at reception were wonderful, all of them. Very nice and helpful people. The only minus was a breakfast - very limited choice and yang men wasn't nice at all. Lenzburg is a small charming town and hotel position very convenient for trips around. Hotel has free underground garage for guests. Recommended, absolutely recommended not in hot days.

Dear Vikistravels We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Krone restaurant and banquet team welcomes you with a very friendly Service and spoils you with seasonal Swiss cuisine. The dining room convinces through its many niches and oriels that make your visit to a private and local make cozy event. The preparation of whole fish and the cooking of meats in the Beefer at 800 degrees Celsius are our specialities. The Hotel Mercure Lenzburg Krone offers 69 rooms from 5 different categories from single, to cozy family rooms to luxurious suites is for every expectation the right room. The newly renovated and light-flooded rooms are characterized by the warm color painted walls, the modern furniture and the comfortable Queen size beds off. In our room rate is the American breakfast buffet, the coffee and tea machine in the room, W-LAN, parking and the sauna included. We serve an american breakfast buffet which includes various kind fresh fruit juices, various types of fruit, fried bacon, fried eggs, scrambled eggs, omelet, sausages, various kind cheese, salmon, various kinds turkey salami, various salami, various kind chicken breasts, cereals, various kinds of jam, various kind chocolate, various kind of granola bar, honey, various kind cereals, various types of bread, croissaints. In addition we have a live cooking station for all egg dishes. If you miss something next time, please let us know. Of course we will do our best to offer this as well. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Serkan Yilmaz Front Office Manager

Nice hotel

TripAdvisor rating 5.0/5

Q4961EHpaulm Couples - 03/07/2019 TripAdvisor review

This is a great hotel for us for dog showing at Aarau. The room was a good size. The staff are friendly and helpful. The food (Breakfast & Room Service) were wonderful. Car parking is a little bit tight. The only downside is the lack of air-conditioning. This hotel is very warm.

Dear Paul Meakin We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our parking is tight, if you compare it with other parking spaces. Our main building is a historic building that is more than 300 years old. The underground car park had to be adapted to the existing infrastructure. However, we offer parking for our guests free of charge. At the moment we have very high temperatures in Switzerland. These temperatures are very unusual for our region. It is right, we don`t have air conditioning in the hotel. We can offer fans, although we know that they do not have the same effect. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards Serkan Yilmaz Front Office Manager

Outstanding htel in Lenzburg

TripAdvisor rating 5.0/5

Mchael T Solo travel - 19/10/2018 TripAdvisor review

I stayed at the hotel for several days. The staff was exceptionally courteous, the room clean and breakfast very nice. The hotel is very close to a bus stop that has excellent connections to the train station. Located very close to the "old" section of Lenzburg

Dear Mchael T We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The price and performance tario at the Mercure Lenzburg Krone is an all-inclusive package for the needs of our guests. Our room rates includes an american breakfast buffet with hot and cold items, in-room minibar, in-room coffee and tea facilities, W-LAN and parking in the garage. The location of the Mercure Lenzburg Krone is in the beautiful and historic old town of Lenzburg. Some rooms even have a breathtaking view of Lenzburg Castle. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you soon. Best regards Serkan Yilmaz Front Office Manager

Nice little hotel in a nice little village

TripAdvisor rating 5.0/5

Q4961EHpaulm Friends getaway - 03/07/2018 TripAdvisor review

We love this hotel. It is a good hotel and ideal for the dog show at Aarau. The only thing that is a challenge is the lack of air conditioning in every room. We had a room with a balcony and it was just about manageable. The village of Lenzburg is lovely.

Dear Q4961EHpaulm We very much appreciate your comments regarding your stay at the Mercure Lenzburg Krone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is true that we do not have air conditioning in all rooms. We are happy for this review because now we can add this to your profile and next time, you will have a room with air conditioning. There is also the possibility that we put ventilators or ventilation systems in your room. The city of Lenzburg is only 20 minutes away by direct train from Zurich main station. The Mercure Lenzburg Krone is located in the beautiful old town of Lenzburg with a breathtaking view of the castle Lenzburg. Many of our rooms have balconies from which you can enjoy this breathtaking view of the castle. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best regards

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