Sofitel Noosa Pacific Resort Hotel 5 stars

Customer review rating 4.6/5 13,825 reviews

ALLSAFE approved hotel

Sofitel Noosa Pacific Resort
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+ 25 Services

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street
Hotel entrance via Noosa Parade
PO Box 886, Noosa Heads Qld 4567
4567 noosa
australia

Tel: +61754494888

Fax: (+61)7/54494753

Check-in from 15h00

Check out up to 12h00

  • SUNBUS :  NOOSA HEADS

  • By plane

    SUNSHINE COAST At 32km / 19.88 miles - Shuttle paying

  • By train

    COOROY At 23km / 14.29 miles

GPS :-26.38713, 153.08849

Hotel services

NOOSA BEACH HOUSE

Experience relaxed, coastal dining and Modern European cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 3 Bars
  • Breakfast
    • Room service Additional charge
    • Children Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 176 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 176 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • MCY Additional charge
    • SUNSHINE COAST Additional charge
  • Sofitel Noosa Pacific Resort Additional charge
    • On site
    • 156 parking spaces
    • Private
    • TESLA recharging units
    • Parking opened 24/7
    • Valet parking
Well-being
  • Lagoon Style Pool
    • Outside
    • On site
  • Fitness Centre
    • On site
    • Massage
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Lectern

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

13,825 reviews

TripAdvisor Rating 4.5/5

1,457 reviews

Lovely location and service

Customer review rating 4.0/5

Shane D. Families - 20/10/2021 Confirmed reviews ALL

The location is great, beach, shops and restaurants. Breakfast offering was slim, but appropriate for the occupancy rate. The service staff uniforms with the bonus medical face masks makes you feel like you are dining in a hospital cafeteria unfortunately. Looking forward to visiting again when the summer vibe returns and the occupancy is better.

Bonjour Shane D., Thank you for taking the time to provide detailed insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you were able to explore beautiful Noosa from the comfort of our Resort. Please accept my apologies for your experience at our breakfast buffet. Our ambassadors are required by State mandate to continue wearing face masks and Accor endeavours to keep our guests and ambassadors safe. We hope that we may have the opportunity to welcome you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

Loved it!

Customer review rating 5.0/5

John Couples - 20/10/2021 Confirmed reviews ALL

From the friendly greeting on arrival, to the spacious room, comfy bed, birthday treats and balloons, and lovely outlook over the pool, our short stay was a relaxing pleasure. We'll be back!

Bonjour John, Thank you for taking the time to provide detailed insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager
Customer review rating 5.0/5

Anonymous Couples - 20/10/2021 Confirmed reviews ALL

We have stayed at the Sofitel at Noosa a number of times but more recently at the Sebel, preferring the apartment style of accommodation there however for this last minute booking we decided on the Sofitel and were pleasantly surprised. While always welcoming and comfortable, it seemed that everything had been dialled up a couple of notches - the sort of things you don’t get elsewhere in Noosa for a one or two night stay.

Bonjour, Thank you for taking the time to provide detailed insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service, We look forward to welcoming you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

Fantastic! Wonderfrul!! Amazing!

TripAdvisor rating 5.0/5

David K 20/10/2021 TripAdvisor review

Already very good greeting from concierge at the begining of staying, staffs are very friendly and nice. View was amzing. Even town view could be seen the ocean. Service was also fantastic. Small details can be picked up from hotel.

Bonjour David K Thank you so much for your fantastic review. We truly appreciate you sharing and hope to see you again soon. Warm Regards, Vianne Birrell Rooms Division Manager

Good Stay - staff were excellent

Customer review rating 4.5/5

Michael Couples - 19/10/2021 Confirmed reviews ALL

From walking through the door and throughout our stay staff were excellent.

Bonjour Michael, Thank you so much for your amazing feedback, and for your continued loyalty to Accor Hotels. We are so pleased you enjoyed your recent stay and we hope to welcome you back the next time you visit Noosa. Merci, Karen Brown Executive Housekeeping Manager

Very assertive staff

Customer review rating 5.0/5

Anonymous Friends - 19/10/2021 Confirmed reviews ALL

I stayed for my best friends birthday. The trip was really wonderful, the room was beautiful and the staff very attentive. Despite working here for a short period and not knowing all staff that served our stay- they were Incredibly accommodating and generous.

Really enjoyed our staying

Customer review rating 5.0/5

David K. Families - 19/10/2021 Confirmed reviews ALL

Very nice view and Fantastic facilities, All the Staff are nice and friendly Amazing service.

Bonjour David, Thank you so much for sharing your feedback with us. We are pleased that you enjoyed your overall stay and we hope to welcome you back again soon. Merci, Karen Brown Executive Housekeeping Manager

All about the staff

Customer review rating 5.0/5

Heather M. Business - 19/10/2021 Confirmed reviews ALL

From the moment I drove to the entrance to be met with the friendliest of greetings I knew my stay was going to be memorable. It is a given Accor accommodation is of the highest standard, it is the staff that make the difference. Welcoming, investing in getting to know who you are, just a little, enough to feel you are now home. Thanks to everyone I connected to. Great room service, helpful reception staff.

Bonjour Heather M., Thank you for taking the time to provide detailed insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future! Sincerely, Hannah Kennish Front Office Manager

Can't believe you charge for Internet

Customer review rating 4.0/5

Dirk Couples - 19/10/2021 Confirmed reviews ALL

Met expectations in all departments except for internet. Really didn't bother me as I just used my phone for as a hotspot but just so embarrassing as an Australia to know that our hospitality industry is so backward. So you are happy to have international tourists coming to Australia paying top dollar and then ping the extra for internet. Why don't you reconsider this policy before Internation tourism starts up again. Such a bad look for Australia

Bonjour Dirk, Thank you for taking the time to provide detailed insight into your recent stay. I am disappointed to hear that an otherwise pleasant stay was affected negatively by your experience with our Resort internet. I will ensure that your comments are passed on to the management team so that we may review possible alternatives as we strive to continuously improve the product we provide. Please note the complimentary internet is provided to our Accor Live Limitless members which is free to join any time - I apologise that this was not clearly communicated to you upon your arrival. We hope that we may have the opportunity to welcome you and your partner again in the future. Sincerely, Hannah Kennish Front Office Manager

Noosa hideaway at the Sofitel

Customer review rating 5.0/5

Debbie R. Couples - 19/10/2021 Confirmed reviews ALL

Thankyou for our wonderful stay. We were looked after from the minute we checked in. Will a beautiful welcome drink from the staff. Our room was big with lovely views of the pool

Bonjour Debbie R., Thank you for taking the time to provide insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

Excellent short break

Customer review rating 5.0/5

Sarah B. Couples - 19/10/2021 Confirmed reviews ALL

We stayed to celebrate my husbands 50th birthday, all the team at the Sofitel ensured we celebrated with kind gestures, balloons, bubbles & cake throughout our stay. We felt very valued guests. The staff in all areas were extremely helpful and friendly, from concierge, reception, in the restaurant and bars. I would highly recommend staying at the Sofitel.

Bonjour Sarah, Thank you for taking the time to provide insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that we were able to participate in your husband's 50th birthday celebrations! I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you and your husband again in the future. Sincerely, Hannah Kennish Front Office Manager

Awesome stay

Customer review rating 5.0/5

Anonymous Families - 19/10/2021 Confirmed reviews ALL

Our room was great, the facilities are fantastic! we love the riviera bar (only downside is you can’t book the seats out on the balcony with the beautiful view). The pool was where we spent most our time and not only was it a stunning couple of days but the staff in the pool bar where great. They were very friendly and fun and kept the great tunes on! Aaron, Adam and will in particular where such friendly guys and made our stay super special. We are a family of 2 adults and 2 children (who loved the ice creams at the pool!) Thanks Sofitel we are so looking forward to being back there in 2 weeks!

Bonjour, Thank you for taking the time to provide detailed insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

Great position in Noosa and excellent stay

Customer review rating 5.0/5

Trevor H. Couples - 18/10/2021 Confirmed reviews ALL

Staff were wonderful and made our stay very enjoyable

Bonjour Trevor H., Thank you for taking the time to provide detailed insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

Check in/ check out was efficient. Room was clean. Staff were excellent. Pool experience was enjoyable.

Customer review rating 5.0/5

Stephen W. Families - 18/10/2021 Confirmed reviews ALL

As above.

Bonjour Stephen, Thank you so much for sharing your feedback with us. We are thrilled to read that you enjoyed your overall stay and we hope to welcome you back again soon. Merci, Karen Brown Executive Housekeeping Manager

Brilliant

Customer review rating 5.0/5

Av Business - 18/10/2021 Confirmed reviews ALL

Traveling with my 15 yr old son and it was a great trip

Bonjour AV, Thank you for your feedback. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. We look forward to welcoming you and your son again in the future, and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

A Mixed Bag

Customer review rating 2.5/5

John Couples - 18/10/2021 Confirmed reviews ALL

Hotel was nice and room well appointed. Breakfast was outstanding. Swim up bar and poolside service were terrible.

Bonjour John, Thank you for taking the time to provide detailed insight into your recent stay. I am disappointed to hear that an otherwise pleasant experience was marred by the service you received at our Water's Edge pool bar. I will ensure this feedback is passed on to food & beverage management so that further training can be identified and instituted. We hope that we may have the opportunity to welcome you and your partner again in the future so that we may truly showcase the Sofitel Noosa experience. Sincerely, Hannah Kennish Front Office Manager

Always a high standard getaway

TripAdvisor rating 5.0/5

Travelmad888 18/10/2021 TripAdvisor review

Had a great 2 night getaway to Noosa staying at the Sofitel. Carmel, Trent and the staff were helpful and very professional making the trip memorable. The new VIP area to check in is great after a long drive also. Pool. area is well maintained and COVID safe precautions could be seen, including housekeeping wiping down the door handles ....Thanks again for a enjoyable getaway.

Bonjour Travelmad888 Thank you so much for your review. We are delighted you had a great 2 night getaway. I am pleased you enjoyed our new check in experience. We appreciate your loyalty - thank you again, Warm Regards, Vianne Birrell Rooms Division Manager

Great Stay

Customer review rating 4.5/5

Tracey Couples - 17/10/2021 Confirmed reviews ALL

Thoroughly enjoyed our recent mid-week getaway at the Sofitel Noosa. Relaxing, great pool vibe and great service, what more do you need !

Bonjour Tracey, Thank you for taking the time to provide insight into your recent stay. I am thrilled to hear that you enjoyed your time with us and that you were able to enjoy the variety of amenities provided. We look forward to welcoming you and your partner again in the future. Sincerely, Hannah Kennish Front Office Manager

wanted for nothing

Customer review rating 5.0/5

Jenny M. A. Couples - 16/10/2021 Confirmed reviews ALL

From the very warming welcome in the VIP lounge (and glass of Bollinger) through the easy quick checkout, our stay was perfect.

Bonjour Jenny M, Thank you for taking the time to provide insight into your recent stay. I am thrilled to hear that you enjoyed your time with us, and that you experienced the warm and welcoming nature of our ambassadors. I will ensure that your compliments are passed on to the team as I believe they will serve as motivation to continue providing excellent service. We look forward to welcoming you again in the future and thank you for your continued loyalty to Accor Hotels. Sincerely, Hannah Kennish Front Office Manager

Five Star in every sense

TripAdvisor rating 5.0/5

Douglass56 08/09/2021 TripAdvisor review

Stayed for the weekend for our wedding anniversary. Staff were amazing & we felt extremely spoilt. They went out of their way to ensure we had a wonderful stay, it was so nice to receive genuinely great service. The location of this hotel is perfect & we did not bother with the car as it was so easy to simply wander around Noosa soaking up the atmosphere

Bonjour Douglass56 We are so pleased to read your review. Congratulations again on your wedding anniversary. We appreciate you sharing your stay experience. Warm Regards, Vianne Birrell Rooms Division Manager

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