Aparthotel Adagio London Brentford 4 stars

Customer review rating 4.3/5 596 reviews
Aparthotel Adagio London Brentford
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+ 12 Services

Hotel extras

  • Spacious fully equipped apartment

  • Designer Lobby

  • Concierge service and fitness room

  • 15 min drive from Heathrow airport

  • Easy access to central London by rail or tube

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Concierge
Catering
  • Breakfast
Leisure and activities
  • Fitness centre
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Aparthotel Adagio London Brentford

Key Eye Tower
Ealing Road
Brentford
TW8 0FL
london
united kingdom

Check-in from 15h00

Check out up to 11h00

  • GREAT WEST ROAD EALING ROAD :  65 Ealing Road

  • SOUTH EALING :  Picadilly Line South Ealing

  • By plane

    LONDON HEATHROW At 10.78km / 6.7 miles

  • By train

    BRENTFORD At 0.8km / 0.5 miles

GPS :51.490875, -0.302916

Companies

  • DISCOVERY CHANNEL 3.54 km / 2.2 mi
  • GSK 1.29 km / 0.8 mi
  • PEPSICO 5.63 km / 3.5 mi
  • SKY 1.61 km / 1.0 mi
  • UNISYS 2.9 km / 1.8 mi
Companies

Our accommodations

Studio for 2 persons

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Coffee/tea making facilities
Accessible room

Studio for 3 persons

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • High speed internet
  • Coffee/tea making facilities
Studios

Our guest reviews for
Aparthotel Adagio London Brentford

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

596 reviews

tripadvisor

TripAdvisor Rating 4.5/5

606 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Home from home!

Customer review rating 4.3/5

Sharon Business - 30/03/2020 Confirmed reviews ALL

I felt really safe in the apartments, lovely decor and nice staff to greet you on entry. Apartment was quiet and well thought out. Can’t wait to come back.

Dear SHARON, We very much appreciate your comments regarding your recent stay @Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Saval

Friendly staff, clean, good location

Customer review rating 4.3/5

Stuart C. Business - 24/03/2020 Confirmed reviews ALL

I prefer the aparthotel accommodation to a typical hotel room where I have the freedom to cater for myself. The staff are always very friendly and during my last and recent visit despite the concern over the Covid Virus, they still managed to be friendly.

Dear STUART, We very much appreciate your comments regarding your recent stay @Adagio London Brentford. It is always a pleasure to receive positive feedback, specially during this uncertain and tough times, I will share your comments with our team as I am sure this feedback will serve as an encouragement to all of them Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Saval

Good stay

Customer review rating 4.3/5

Margaret Couples - 23/03/2020 Confirmed reviews ALL

Overall happy and satisfied. Pity we had to leave one day early due to emergency. Would love to stay longer than the 4 nights booked. We booked a one-bedroom apartment by the way. Strange though none of the pots and pans in the kitchen had any covers.

Dear MARGARET , We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Saval

Clean and peaceful

Customer review rating 4.3/5

Fristelle Families - 21/03/2020 Confirmed reviews ALL

The hotel was clean, the location was lovely and peaceful with good transport link to Ealing Broadway. The staff were very friendly and helpful.

Dear FRISTELLE , We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Saval

Nice room

Customer review rating 4.3/5

K. J. Families - 09/03/2020 Confirmed reviews ALL

It was great. We stayed here twice so far And the experiences were no good.

Dear K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Docobo Assistant Front Office Manager

Excellent as always.

Customer review rating 4.3/5

Graham M. Business - 09/03/2020 Confirmed reviews ALL

Great room for 4 nights. Quiet, comfortable and spotlessly clean - really good, would stay again.

Dear Graham, We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Docobo Assistant Front Office Manager

Really enjoyable but could have used Internet

Customer review rating 4.3/5

A Friends - 06/03/2020 Confirmed reviews ALL

I really enjoyed my stay in the comfortable apartment a lot. However, I was not expecting that the WiFi would barely work/not work at all inside the apartments. I could not find anywhere that had good WiFi service, not even in the public areas. Otherwise I was super happy with the amenities and all.

Dear ANU K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am sorry that our Wi-fi did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Docobo Assistant Front Office Manager

Run fast and run far....an awful stay

Customer review rating 4.3/5

Pji Business - 28/02/2020 Confirmed reviews ALL

To make a rather unpleasant & somewhat lengthy story short, the stay was nothing short of a series of missteps, inconvenience and exceedingly poor responses/assistance from the staff (though not all people...some were kind). The net result of this is that this property will be taken off the list of potential accommodations in the London area. Which is rather fortunate for all involved as we just secured a very large client in the area West London/Chiswick area and necessitates about 200/nights per year. Sorry to be so direct but what was a bad situation (which does happen on occasion...it cannot be helped) was made worse by people at your hotel who seemed to feel like none of this was their problem and that my staying there was nothing sort of an inconvenience to them. In fact, the ONLY reason I didn't give this review one star is that Mercedes (and Severina??) were apologetic at check-out --though did nothing to somehow ameliorate the situation. In fact, they said....We hope to see you again". Wow....are you kidding me...didn't you hear what I just said. While I am rather certain that I have just wasted my time completing this survey, perhaps it will be worth it that it saves someone else from a miserable experience.

Dear PHILIP, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was disappointed to hear about your bad experience with us, this are not the standards that we setup here in Adagio Brentford. I have sent you an email with a more detailed explanation. Please feel free to let me know your thoughts. Sincerely, Pablo Saval

Good location

Customer review rating 4.3/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Apartment rooms are good, and it’s in a good location, but no room cleaning during the 4 nights I was there, and wi-fi broken for the majority of my stay.

Dear Jamie, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the Wi-fi, we reported as soon as we spotted the problem and i am sorry that we couldn't fix it before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Docobo Assistant Front Office Manager

very bad

Customer review rating 4.3/5

Hakim Families - 24/02/2020 Confirmed reviews ALL

When we arrived around 16:00 the apartment was not ready, we had to wait with our children after a long traveling day until 17:15 to get our accommodation only when we had to remind the reception lady to check again if it was ready. The SofaBed in the lounge was very uncomfortable & making loud noises in every move while sleeping (getting in & out of bed & when just turning from side to side) I think to old & needs changing. Very noisy Air condition when working . The WiFi was not working on the 20th & 21st April , I had to go to the Novotel across the road for internet connection.

Dear Hakim, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the Wi-fi, we reported as soon as we spotted the problem and i am sorry that we couldn't fix it before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Docobo Assistant Front Office Manager

Not very happy

Customer review rating 4.3/5

Faisal Business - 24/02/2020 Confirmed reviews ALL

Well, the room was good. The staff wasn't. Breakfast wasn't good at all. You could try to change the menu time to time, I stayed there for three weeks - same old, same old. I would not want to visit again and definitely not recommend, have informed my company of the same

Dear FAISAL, Thank you for taking the time to tell us about your experience @Adagio London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your comments in regards o the breakfast, although we have most of our items that need to be present in every day breakfast, we are looking to introduce at least one to be different every week. I was disappointed to hear your comments about our staff as it is of utmost importance for all our guest to feel welcomed and valued. Please rest assured we take our comments into account. It is our hope you will give us another chance to better serve you in the future. Sincerely, Pablo Saval

quality stay

Customer review rating 4.3/5

Jim P. Couples - 23/02/2020 Confirmed reviews ALL

Base for 4 days in London.

Dear Jim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Docobo Assistant Front Office Manager
Customer review rating 4.3/5

D. G. Business - 19/02/2020 Confirmed reviews ALL

Another great stay with at this wonderful hotel with knowledgeably and friendly staff, comfortable rooms and quirky breakfast. I am already looking forward to my next stay :-)

Dear D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience for your previous stays, and we hope your future reservations will be as pleasant as the previous ones. Looking forward to welcome you back soon. Sincerely, Carla Docobo Assistant Front Office Manager

Spacious comfortable accommodation

Customer review rating 4.3/5

Carol M. Solo - 17/02/2020 Confirmed reviews ALL

Charming staff, convenient location

Dear Carol Thank you for the great review of our hotel! We are glad that you enjoyed your stay so far and hope that you continue enjoying your stay. Sincerely, Carla Docobo Assistant Front Office Manager

Great studio flat

Customer review rating 4.3/5

Londonism Business - 13/02/2020 Confirmed reviews ALL

Beautiful studio. Spotless clean. Mini supermarket next door. No restaurants near by but Bus 65 will take you to Ealing Brodway or Richmond.

Dear Takanori, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Docobo Assistant Front Office Manager

Ticks all the boxes

Customer review rating 4.3/5

Mohammed H. Business - 08/02/2020 Confirmed reviews ALL

It’s a good quality apartment that suits me as a business traveler not wanting to be disturbed by bar / room service . The only issue I have is the online booking is a nightmare !

Dear Mohamed, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Docobo Assistant Front Office Manager

Good Stay

Customer review rating 4.3/5

Radhika C. Business - 06/02/2020 Confirmed reviews ALL

Very comfortable stay. Safe and secure. Well maintained. Helpful staff. Breakfast can be improved for the price charged.

Dear Radhika, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Docobo Assistant Front Office Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

It was a good stay. The receptionist was very friendly and accommodating. If there is something to improve, it is the cleaning service. On my first week, there is a strong food odor coming from the oven which I assume came from the last person who cooked from that apartment. It should have been cleaned professionally and had the apartment sprayed with an anti-odor spray. I could have give a 10.

Dear Eugene, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Docobo Assistant Front Office Manager

Brilliant hotel for a longer stay

Customer review rating 4.3/5

Graham M. Business - 03/02/2020 Confirmed reviews ALL

Stayed here for the first time as was there for 4 nights, I usually stay at the Novotel next door. ApartHotel was great, I got complimentary upgrade and room was nice and big - really liked it and would stay again.

Dear Graham, We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. We are delighted to read that you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon . Carla Docobo Assistant Front Office Manager

Kew gardens serviced apartment

TripAdvisor rating 4.5/5

Dentist82 Business - 01/02/2020 TripAdvisor review

Very good choice for a ten-day stay in London. The small flat comes with a fully equipped kitchen and the hotel offers a laundry room downstairs. Having said that the dryers needed repairs. It's conveniently situated with easy access to Heathrow and central London both on the piccadilly line which is a few minutes away on foot and accessible by bus. The staff is very helpful, polite and attentive. Overall good value for money considering all.

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