ibis Mexico Tlalnepantla Hotel 3 stars

Customer review rating 4.4/5 544 reviews

ibis Mexico Tlalnepantla
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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

During these uncertain times, safety of guests & employees is our top priority. In support of the global effort to halt the spread of COVID-19, we will temporarily close our doors, effective April 6. We'll be back soon! Be safe & take care.

Hotel location

ibis Mexico Tlalnepantla

Av Sor Juana Ines De La Cruz
Numero 132 Colonia
Tlalnepantla Centro
54000
tlalnepantla
mexico

Tel: +525583119000

Fax: (+)5583119000

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    APTO CD MEX At 21km / 13.05 miles

  • By plane

    APTO CD MEX BENITO At 21km / 13.05 miles

GPS :19.538632, -99.200076

Congress centre

  • CENTRO CONVENCIONES 1.0 km / 0.62 mi
Congress centre

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Modern and inviting, the new ibis room has everything you need: spacious bathroom, modern décor, comfortable bed with duvet, internet and flat-screen TV with the best international channels.

Standard Room with queen-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room

Standard Room with two double beds

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: International

Discover the tastes and culinary specialties of Mexico. Ibis always champions local flavors. Enjoy a culinary journey with fast service in a modern and relaxed setting, all for a reasonable price.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Non contractual photo

A relaxing break in the bar: the Ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mexico Tlalnepantla

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

544 reviews

tripadvisor

TripAdvisor Rating 3.5/5

19 reviews

good price and good confort

Customer review rating 4.4/5

Jose F. H. Couples - 05/03/2020 Confirmed reviews ALL

The experience was greatful and price is very competitive

Dear Jose Fernando H. Martinez, We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

the cost of low cost

Customer review rating 4.4/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

When I arrived there was a group of students, a lot of people and the elevator was blocked, floor so dirty, restaurant off service and a lot time to wait in front desk

Dear Oscar R., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gratificante

Customer review rating 4.4/5

Rafael A. Business - 07/12/2019 Confirmed reviews ALL

Sorprendente

Estimado/a Rafael A., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

agradable

Customer review rating 4.4/5

Janet C. Business - 05/10/2019 Confirmed reviews ALL

agradable.

Estimado Huesped, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Awesome Place to Stay!

TripAdvisor rating 3.5/5

Pathfinder582355 Family - 20/09/2019 TripAdvisor review

I recently stayed at Ibis Tlanepantla and it was amazing. They are very friendly and helpful. We got a room with double beds and breakfast included. The room was very clean and had a good view. They had a varity of foods for breakfast and they would also cook eggs at the moment for you. The security in this hotel was also another thing I really liked. After a certain hour, they lock their doors and security comes and opens the door for you if you need to come in and out. I would sometimes get back at 2 or 3 in the morning and they would open the door for me and lock right after me. Overall, I had an amazing stay and I would definetly stay here again! Thank you for everything Ibis Tlanepantla.

Good morning: I appreciate your good comments, it is our pleasure to have your preference. Best regards,

Excelente

Customer review rating 4.4/5

Anonymous Families - 15/07/2019 Confirmed reviews ALL

Confortable

Estimada Violeta Larissa M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

satisfecho

Customer review rating 4.4/5

Efren V. Business - 01/07/2019 Confirmed reviews ALL

Estancia confortables

Medium

Customer review rating 4.4/5

Anonymous Business - 17/06/2019 Confirmed reviews ALL

Shower conditions and some cleaning have to be improved

Dear / Michael Chiang F., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager
Customer review rating 4.4/5

Hector Business - 20/03/2019 Confirmed reviews ALL

Grata

Estimado Hector Osvaldo E., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Comodo

Customer review rating 4.4/5

Anonymous Business - 15/03/2019 Confirmed reviews ALL

Agradable

Estimado Irving G., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Satisfaccion completa

Customer review rating 4.4/5

Jose A. Business - 27/02/2019 Confirmed reviews ALL

Agradable,

EXCELENTE

Customer review rating 4.4/5

Gpe Couples - 26/02/2019 Confirmed reviews ALL

EXCELENTE TRATO, ATENCION Y LIMPIEZA

Estimada Guadalupe R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

What I'd spected, except for one thing

Customer review rating 4.4/5

Jesus V. Business - 16/02/2019 Confirmed reviews ALL

Was too short but, whole ting within standards, except for the shower, to tight and the shower by itself with irregular water output

Dear Jesus V. Garcia, Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Tlalnepantla. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, General Manager
Customer review rating 4.4/5

Angélica L. Couples - 06/02/2019 Confirmed reviews ALL

AGRADABLE

Estimada Angelica L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Pretty good

Customer review rating 4.4/5

In F. I. A. W. M. T. R. F. G. (. G. D. I. A. H. G. T. I. W. M. E. M. A. I. I. Y. D. N. A. A. A. F. G. D. Business - 19/12/2018 Confirmed reviews ALL

Great

Dear Gos D., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

GOOD

Customer review rating 4.4/5

Luis S. Couples - 08/12/2018 Confirmed reviews ALL

This is a good Hotel rooms are very clean quiet and with a decent price. I will recommended to my friend and family.

Dear Luis S., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Gracias

Customer review rating 4.4/5

Marco A. V. Couples - 06/11/2018 Confirmed reviews ALL

Confortable ....

Estimado Marco Antonio V. Farinas, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

EXCELENTE

Customer review rating 4.4/5

Octaviano C. F. Business - 27/10/2018 Confirmed reviews ALL

ESTANCIA AGRADABLE Y CONFORTABLE

regular

Customer review rating 4.4/5

Juan Business - 13/10/2018 Confirmed reviews ALL

regular

Estimado/a juan carlos l., Agradeciéndole una vez mas que haya compartido su experiencia con nosotros, nos interesaria mucoh el saber por que fue regular para poder trabajar esos detalles. esperamos se pueda tomar un poco de tiempo para apoyarnos con eso Reciba un cordial saludo. Gerente General

Simple, clean and confortable

Customer review rating 4.4/5

Austin Business - 28/09/2018 Confirmed reviews ALL

As usual Ibis style. Staff is nice, professional and the hotel feels new. Breakfast worth the price.

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