ibis Mexico Tlalnepantla
ibis Mexico Tlalnepantla 3 stars
Customer review rating (ALL Rating)
4.2/5
111 reviews
Description
This hotel is PLANET 21 Platinum
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
ALLSAFE approved hotel
Hotel location
ibis Mexico Tlalnepantla
Av Sor Juana Ines De La Cruz, Numero 132 Colonia, Tlalnepantla Centro
54000 Tlalnepantla
Mexico
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By plane
APTO CD MEX At 21km / 13.05 miles
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By plane
APTO CD MEX BENITO At 21km / 13.05 miles
GPS:19.538829, -99.200022
Congress centre
- CENTRO CONVENCIONES 1 km / 0.62 mi
Hotel services
Check-in from - Check out up to
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
IBIS KITCHEN LOUNGE
Discover the tastes and culinary specialties of Mexico. Ibis always champions local flavors. Enjoy a culinary journey with fast service in a modern and relaxed setting, all for a reasonable price.
IBIS KITCHEN LOUNGE
A relaxing break in the bar: the Ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.
Breakfast Non contractual photo
Your meetings and events
Room descriptions and layouts
meeting room
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
48 m² 517 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
12 participants |
12 participants |
40 participants |
Configuration is not available for this hotel |
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Our accommodation(s)
Modern and inviting, the new ibis room has everything you need: spacious bathroom, modern décor, comfortable bed with duvet, internet and flat-screen TV with the best international channels.
Standard Room with 1 Double Bed
Accessible room
- Max. number of persons: 3
- Area: From 18 m² / 193 sq ft
- Wireless internet in your room
- Business Desk
Standard Room with two double beds
- Max. number of persons: 4
- Area: From 22 m² / 236 sq ft
- Business Desk
Our guest reviews
Good service With bad wifi
Customer review rating 1.5/5
Felipe O. Couples - Confirmed reviews ALL
Dear Felipe o., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 2.5/5
Adriana A. Families - Confirmed reviews ALL
Dear Adriana A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
High cost for poor quality
Customer review rating 2.5/5
Rafael P. Couples - Confirmed reviews ALL
Dear Rafael Perez, Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Clean
Customer review rating 1.5/5
A. A. Business - Confirmed reviews ALL
Dear A., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Low cost hotel
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Dear Jesus T., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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