Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

4.0/5 1,250 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

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Hotel location

Your meetings and events

We offer a wide selection of exclusive meetings & events venues in Phuket. Our new contemporary ballroom can be divided into three sizeable meeting rooms. Suitable for both large Corporate and Social event.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM I 115 m2 3 m 130 40 41 85 103
MEETING ROOM II 115 m2 3 m 130 40 41 85 103
MEETING ROOM III 115 m2 3 m 130 40 41 85 103
MEETING ROOM I + II + III 345 m2 3 m 390 120 123 256 309

Our rooms

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

  • 383 rooms
  • 2 rooms for people with reduced mobility
  • 59 connecting rooms
  • Baby bed
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Iron in room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.1/5 ALL Rating 1,088 reviews

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,250 reviews
Nath Families - 30/11/2019 Confirmed reviews ALL
« Great staff »

Great location and fantastic staff at hand to assist you with any queries or issues.

Malhar A. Friends - 25/11/2019 Confirmed reviews ALL
« A wonderful stay »

I had a great experience staying at the Swissôtel Patong! The staff was friendly, accommodating and warm. The pool at the top is a great place to relax and the bar staff is very efficient. Plus, it’s a short walk to the beach, the food court, the Drunken Leprechaun and the HRC. I highly recommend staying here.

Nurul Families - 10/11/2019 Confirmed reviews ALL
« Awesome hotel »

Stayed at the hotel for 4D3N. Such an amazing services from the time we arrived till the day we left. Check-in and check-out process was a breeze. All the staffs was friendly, in fact one of them was so nice to offer towels to us after we were caught in the rain. Had our breakfast at the Swiss Lounge on the last day and the staff was nice to bring up the menu that was not available there from the kitchen downstairs. Hotel was situated at a very convenient area..near lots of food place, shopping and importantly Patong beach! Overall it was a really great experience

Rodrigo Friends - 07/11/2019 Confirmed reviews ALL
« good hotel near the beach »

The hotel is located about 1 min walk from Patong beach. Very convenient to go to the beach, but also can hire a taxi or scooter. Near hotel there a couple of pubs, sometimes can get very loud at night for the room with view to the street. I recommend the rooms oriented to the pool, they are a bit quiet. The room are ok, but I expected more at the bathroom, feels a little tight inside and could be a little better. The staff was very helpful and always very friendly.

Renee S. Couples - 04/11/2019 Confirmed reviews ALL
« Relaxing »

Fourth time staying here always a good experience

V. Solo - 02/11/2019 Confirmed reviews ALL
« Holidays »

Hello I stayed at this hotel for the second time. First of all, I am really grateful for the staff's behavior that was so friendly and respectful. Secondly, the hotel facilities were excellent and almost "everything was perfect. Third, just a few minor flaws I think the flooring needs to be refurbished. Overall I would go back to Phuket again and choose the same hotel.

Nm Couples - 02/11/2019 Confirmed reviews ALL
« Excellent experience »

Like mention excellent experience with front desk which’s friendly and helpful. Room is big so do their TV, they put me on quiet room. I sleep soundly throughout the night

D. K. Families - 01/11/2019 Confirmed reviews ALL
« Amazing »

Experience was great from Front office to Room service to The bar at lobby services were great and all the staff were very friendly helpful always smiling ready to go extra mile at all time !!!! I couldn’t remember all the names but I remember the girl Lucy at the bar and Fit at the bell desk and 2 girls at the front desk all were great !!!

C. B. Couples - 29/10/2019 Confirmed reviews ALL
« Good stay »

Good stay wifi very slow

A. Solo - 29/10/2019 Confirmed reviews ALL
« Great location, good service, however room with balcony was facing a wall »

Overall not unhappy, it is clean, however room I got (with balcony) was facing a wall. Its as good as not having a balcony.

J. Couples - 29/10/2019 Confirmed reviews ALL
« Beautiful island but still lacking customer service »

Kind of wish that the hotel provides shuttle services to the town or shopping malls as the taxi in Phuket can be quite pricey. The bedding provided by the hotel is too hard for our liking. It feels like we are sleeping on the floor and had back aches after our 3 nights sleep.

Melvin Families - 28/10/2019 Confirmed reviews ALL
« Good Location with Great Service Staff »

Everything was good especially the location which is near to beach, night market and pubs etc. The service staff was friendly and will be greeting you whenever they saw you. Kids club is good just that my child never really used it as he preferred to spent his time on the beach. Recommendations: The hotel rooms seems dated as I can see that paint is peeling off and with algae on the walls. The wooden furniture, balcony door, curtains in the room need some refurbishment. Not a 5* standard with 2*- 3* room. The hotel management seriously need to consider a major renovation for the hotel so as not to tarnish Swissotel brandname. You need to stay competitive to continue attracting new customer or retain your loyal customer. With the price I am paying, I can get a more comfortable and a better equipped room in Phuket of similar ratings. Lastly, I am not sure if your hotel changed the bedsheet for all new guest before they checked in. It is because I felt the bedsheet seemed sandy as I can feel particles on it. My son happened to get skin rashes on his chest, back and legs since the first night of stay. This is my 5th time to Phuket within 15years, Phuket is slowly losing its hype, with things getting expensive but things been deteriorating.

Mr. J. J. Solo - 26/10/2019 Confirmed reviews ALL
« It was great...as always. »

I've been coming here over the past five years or so and the staff and facilities at the Swissotel never cease to please.

A. R. Families - 25/10/2019 Confirmed reviews ALL
« Satisfied with some expectations »

Rooms Pillows are too soft. I ordered soft boiled eggs at egg station buffet breakfast and what i got was semi hard boiled, When I asked the person at the station he said this is how soft boiled egg are. It was kind of a rude response.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. A., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive a feedback from our guests. I will share your comments with our team specially with our Kitchen team. I am sure that this feedback will serve as an example to all of our staff as we strive to continuously improve the quality of our services. Moreover, please accept if we fail to meet your expectation on this aspect. Rest assured that corrective action will take place. Thank you again for sharing your experience, and we hope we could serve you better next time Sincerely, Jennifer Ann Cruz Guest Experience Manager

M. Families - 22/10/2019 Confirmed reviews ALL
« Not good enough »

All my family got sick and infection because of your pool. We were three days of our holiday in sickness and even after 1 week, my wife is suffering from infection and fungal disease. Honestly, even though the staff are kind and helpful but I will not recommend this hotel to my friends as we had a painful experience for this period.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmadi M., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer AnnCruz Guest Experience Manager

Anonymous Friends - 22/10/2019 Confirmed reviews ALL
« Relaxed, pleasant stay »

Rooms were comfortable and clean. Could benefit from some renovation as some dampness / mould especially in the hallways leading to rooms. Breakfast was fantastic with plenty of options and great quality. Roof top pool was lovely. Did not use the other pool but this looked lovely also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally Lloyd, We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Adrian Couples - 21/10/2019 Confirmed reviews ALL
« Amazing »

Room was great, staff were friendly and helpful. Bed was comfortable

R. S. Solo - 20/10/2019 Confirmed reviews ALL
« My fourth time same hotel,I liked it. »

Service very good.very clean.very good stuff in restaurant,very kind. Specially Mimi,she worked restaurant at evenings. Comfortable rooms,I will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. S., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Rose L. Couples - 18/10/2019 Confirmed reviews ALL
« Amazing »

The staff and so helpful,respectful, and so kind.......always bending over backwards to help with our needs. They are soo full of gratitude and we really feel important to them. We will always return to swisshotel when in Thailand Phuket

K. P. Families - 13/10/2019 Confirmed reviews ALL
« Comfort stay »

It was a wonderful stay in the hotel.I was with my family and all of us enjoyed the stay.only thing to be mentioned is about Indian spread in breakfast.As lots of Indian guest are staying at this hotel, so there should be some good spread of Indian breakfast.Location was very good and centrally located.

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