Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

4.0/5 1,282 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Porter

Leisure and activities

  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Hot meals

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Your meetings and events

We offer a wide selection of exclusive meetings & events venues in Phuket. Our new contemporary ballroom can be divided into three sizeable meeting rooms. Suitable for both large Corporate and Social event.

Swissôtel Resort Phuket Patong Beach Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM I 115 m2 3 m 130 40 41 85 103
MEETING ROOM II 115 m2 3 m 130 40 41 85 103
MEETING ROOM III 115 m2 3 m 130 40 41 85 103
MEETING ROOM I + II + III 345 m2 3 m 390 120 123 256 309

Our rooms

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

  • 383 rooms
  • 2 rooms for people with reduced mobility
  • 59 connecting rooms
  • Baby bed
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Iron in room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.1/5 ALL Rating 1,150 reviews

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,282 reviews
Alex Couples - 07/02/2020 Confirmed reviews ALL
« Lovely staff »

I enjoyed my stay, although I don't think the room had 5 stars quality. All the staff we encountered were happy and very friendly. There are 2 pools but they're both slightly uninspiring and could do with better seats. I found the hotel very noisy, especially in the corridors.

Ian C. Solo - 06/02/2020 Confirmed reviews ALL
« Great location, friendly staff and great breakfast »

Excellent

Joanne L. L. Families - 06/02/2020 Confirmed reviews ALL
« Yes, Agreed. »

Allocation of Rooms for 3 Nos. (4th Floor) - BAD due to: 1. 1st Room - Was given a handicap room - No door and water flow out (did not change room as a hassle to pack and unpack luggage). 2. 2nd Room - Facing main road - occasionally motor cars/ motor cycle - zoom zoom loudly (did not change room as noise not frequent). 3. 3rd Room - At end facing main road and beside Hard Rock Cafe - FULL BLAST AND NON-STOP MUSIC TILL 2.00 AM nightly. Unbearable and luckily able to change room to 333.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee L., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience somehow did not meet your expectations; please allow me to express my sincerest apologies. I have carefully noted the feedback you have shared, especially concerning to the room allocation which was not pleasant. If this acceptable, in the future please reach me personally so i can arrange something base on your preference. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Mr A. Friends - 06/02/2020 Confirmed reviews ALL
« Pleasant stay »

I had the best time at Swissotel it felt like home

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. M., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Et Couples - 19/01/2020 Confirmed reviews ALL
« Was given a room with belcony facing few large aircon compressors »

horible belcony

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hock Leong T., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

S. R. K. Couples - 16/01/2020 Confirmed reviews ALL

It was Good, The Breakfast serving od eggs is very slow, Rooms are very good, service is execllent Will be good if you can add some Indian cuisines in your La Carte Menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. S., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, i have carefully noted the feedback on breakfast serving and the menu you have suggested for our reference and rectification. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Steve A. Families - 11/01/2020 Confirmed reviews ALL
« nice hotel, friendly and helpful staff, good amenities and good location »

nice hotel, friendly and helpful staff, good amenities and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. D., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback and your stay was awesomne. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

S D. Couples - 11/01/2020 Confirmed reviews ALL
« Hotel is very central placed in Patong, very friendly and helpful staff. »

Our room was a fair size room however, it was a bit grubby and tired looking. We felt it was in need of some refurbishment. Housekeeping was a bit hit and miss with towels and toiletries but when staff were asked, they were more than happy to restock you. Roof top garden was beautiful but again shockingly, the furniture was torn and stained - not very welcoming considering the view and the perfect layout and design - the deterioration let it down. Al staff could not be more helpful and kind (10/10 for staff).

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. J., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, the detailed feedback on our hotel conditions as well as the housekeeping service has been carefully noted for rectification and further concern. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

D. T. Couples - 07/01/2020 Confirmed reviews ALL
« Good but could be better »

Great spacious facilities and rooms. Good breakfast buffet. Great location. One observation... the rooms always smell damp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. D., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, i have carefully noted the observation on smelly you have experienced - allow me to extend our sincerest apologize as well. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

R. S. Families - 07/01/2020 Confirmed reviews ALL
« Good City Hotel with excellent location - Service needs improvement at Kidsworld »

Good City Hotel with excellent location - Service needs improvement at Kidsworld

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. R., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, the detailed feedback on our Kidsworld has been carefully noted for our rectification. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

B. Families - 04/01/2020 Confirmed reviews ALL
« Good »

Acceptable cost for service deal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elatrache B., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

D. J. Families - 04/01/2020 Confirmed reviews ALL
« Mr. »

Everything was wonderful. From check in to check out. The staff was extremely courteous. When we asked about our room not being what we booked, we were moved to another room immediately They included breakfast as a gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. D., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Ajay T. Families - 04/01/2020 Confirmed reviews ALL
« Mr Ajay T. »

Excellent place to stay had a lovely time

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. A., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Suhas M. Families - 02/01/2020 Confirmed reviews ALL
« Had a great vacation! »

We had a great stay at Swissotel and Ms. Belle (Guest Relations) and Ms. Bee (Travel Desk) helped make our stay even better and more comfortable. The proximity of the hotel to the market area & the beach were also a big plus. Two things I wish were different: the travel site (MakeMyTrip) that I booked through guaranteed an early check-in at 9AM. Even though we arrived at 11AM, we had to wait for close to an hour to get our room. After a long journey with a red-eye flight and with kids, the last thing we want is to wait for a room. Please either honour the committment made through the travel site or ensure that the travel site does not make such claims. I would have been happy to pay for early check-in if required and if I was informed upfront. And two, with so many Indian tourists in Phuket will be good if you can offer a few Indian items on your menu. The parantha served & dal makhni served at breakfast were not at all up to the mark - perhaps you must have an Indian chef. Overall, a great experience and will certainly recommend the hotel to my friends & family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. S., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Belle & Bee. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, i apologize on the glitch that happened with confirmation on early check in guarantee with MakeMyTrip. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Abu Z. M. S. K. Families - 30/12/2019 Confirmed reviews ALL
« Outstanding entertainment »

Nice place, excellent behavior of staffs, room decoration is cool. Requires more light in room.

Mr. J. J. Business - 30/12/2019 Confirmed reviews ALL
« Another fantastic stay »

As always, my stay was great. I traveled to Phuket for a busy week of business meetings. My room was orderly, clean and comfy. I really like the addition of munchies you have added to the room (especially the nuts and gummy candies). On the down side, my balcony once again lacked any furniture, so I was unable to use it. It would have been nice to kick back on the terrace and sip a cold drink, but with no chairs or tables, I was out of luck.

Yap Y. C. Families - 30/12/2019 Confirmed reviews ALL
« 4D3N stay with family »

My kids love the hotel very much and they had a lot of fun time during staying at this hotel. My kids happy then we feel worth. We like the poolside bar, been enjoy a precious moment there.

V. Families - 30/12/2019 Confirmed reviews ALL
« Excellent service and a great stay »

I’m very impressed with the service level from the start till the end. Everything was very good and will def come back to stay there. Special mention to the doorman fit who assisted us on 22nd early morning when we had issues with our cab to the airport. Was in a rush and could not thank him properly. Pls convey our thanks. The only feedback I had is on the breakfast which was the same for 5 days but that’s fine, everything else was great!

K. D. Couples - 25/12/2019 Confirmed reviews ALL
« Happy. »

We enjoyed our stay at the hotel. Hotel is neat, modern. Lot's of pools to relax and soak up some sun. Friendly staff, very helpful. Some of the best breakfast buffets out of the 4 hotels we stayed at in Thailand Only complaints is our room looked out on a dead balcony. A mural and some pot plants woud have given our room a similar u market feel as the rest of the hotel. Felt like we where staying at the formula 1 hotel in a industrial complex. Never opened the curtains again. Sure this was price per room related.

Guo W. Families - 25/12/2019 Confirmed reviews ALL
« Satisfied »

Wish to meet u again

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