Ibis Styles Vichy Centre Hotel 3 stars

Staff were very helpful. I felt the room was overpriced and we were disappointed that even though we booked in advance it would appear that we pId more for our daily rate than the one advertised on the board in the hotel reception.

As usual the staff were wonderful. Very friendly, helpful and efficient. The hotel is needs refurbishing. The standard room was a bit small and elements of it were "tired". However, we were in the midst of a heatwave and the air conditioning worked wonderfully. The location is great, the parking adequate for a city centre hotel and the beds comfortable.

Helpful staff, overall a pleasant experience.

Staff OK. Hotel run down. Stairs a hazard as .comply dark and no lighting. Room really small, bed shelf hanging off the wall. Bathroom worst one we have encountered, really tiny and scruffy. Only ten rooms occupied. Charged us for 2 rooms and only booked one. Mistake due to computer glitch. No response to my email to customer service.

The hotel is nice, great location clean rooms. The breakfast is nice, good choices. Our second time staying their and we will stay again when we visit Vichy.

Overall good. Shower recess a bit tight. Furniture around the bedroom very tired and in need of fixing (shelves all sagging and falling of their fixtures). Toilet paper very rough and substandard.

Although the hotel was located close to the town itself it was in need of refurbishment and did not live up to the description of an Ibis Style hotel at all. The breakfast area was cramped with poorly chosen seating. The sink in the bathroom area leaked (this was reported) and also the floor became wet from the shower. The air conditioning did not work and it was warm during our stay.

The hotel was in a great situation. Close to the river with walks and a beautiful outlook. Service was good, the hotel clean and bright. If you are travelling by car be aware the car parking is only for 14 and a disabled spot. Would have been helpful for the website to point this out. We arrived and no space. The receptionist told me about a public secure parking but it is a little way away. Not great if you have a lot of luggage.

We have stayed in ibis styles in the past and have been satisfied. Vichy styles was not the case. Curtains were hanging off and the room looked very shabby. The bed was lumpy and uncomfortable. We asked the next day if we could transfer to the other ibis in town and we’re told no, and the manager would not give us a refund. So we left, lost our money for two more night, booked into the mercury which was much better. We will not be staying in an ibis again.

Cheerful welcome upon our late arrival. Clean and nicely decorated rooms. A breakfast to please most. We are stopping there twice a year and had always had a good experience.

It was fine but would have likes a resturant

The room was very small.

We were disappointed on arriving there was no space to park in the car park as one of our reasons for picking the hotel was available parking. The room was very small, with no real cupboard space. Our key also had to be reset most days as it seemed to be forever not working.

The location is good and the limited amount of free off-street parking useful. However the rooms were very small with tiny shower rooms - limited hanging space. Air conditioning was efficient and not noisy. "ibis Styles is about creativity, good humor and fun. Each hotel is decorated around a theme" says the advertisement. Just not true here. We have stayed at budget, ibis (standard) and a couple of other styles. No comparison with Nairobi or Brussels for example.

Not as good as other Styles, smaller rooms. Breakfast OK. Somewhat overpriced.