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Grand Mercure Gandhinagar GIFT City

Customer review rating 4.5/5 172 reviews

ALLSAFE approved hotel

Grand Mercure Gandhinagar GIFT City
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+ 25 Services

Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Hotel location

Grand Mercure Gandhinagar GIFT City

Gujarat International Finance
Techcity, Next to GIFT Towers
Gandhinagar, Gujarat
382355 gandhinagar
india

Tel: +9179 61801300

Fax: (+91)79 61801305

Check-in from 14h00

Check out up to 12h00

  • By plane

    Ahmedabad Intl Airport (AMD) At 20km / 12 miles - Shuttle paying

  • By train

    AHMEDABAD JUNCTION At 30km / 18.64 miles

GPS :23.163228, 72.685681

Companies

  • BRIGADE 2.0 km / 1.24 mi
  • BRIGADE INTL 2.0 km / 1.24 mi
  • GUJARAT PETRONET 12.0 km / 7.0 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 151 rooms
    • One room for people with reduced mobility
    • 19 family rooms
    • 16 connecting rooms
    • 151 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • Ahmedabad Intl Airport (AMD) Additional charge
  • English
    • On site
    • Private
Well-being
  • Swimming Pool
    • Outside
    • On site
  • Sukaya
    • On site
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Day light

  • Airconditioned meeting room

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Grand Mercure Gandhinagar offers 151 well designed rooms featuring numerous value add-ons such as Flat Screen 43 inch LED TV, tea-coffee makers and round the clock room service.

Our guest reviews for
Grand Mercure Gandhinagar GIFT City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

172 reviews

Good Stay

Customer review rating 4.5/5

Krishna K. C. Business - 14/10/2021 Confirmed reviews ALL

It was a good stay, hospitality was awesome. Just one glitch swimming pool was closed that day.

Location was little outskirts

Customer review rating 5.0/5

Anonymous Business - 30/09/2021 Confirmed reviews ALL

It was a nice stay, good ambience, good staff, every thing is neat & clean. One advice keep the swimming open till 10 pm instead of closing it at 6 PM Other wise everything was lovely, even food was also good specially breakfast

Well located

Customer review rating 3.5/5

Akshaykumar Families - 28/09/2021 Confirmed reviews ALL

Good food but cost is very high. Hygiene is well maintained.

Dear Akshay Kumar B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Good Stay

Customer review rating 4.0/5

Anonymous Couples - 28/09/2021 Confirmed reviews ALL

Room was quite small for the amount paid.

Dear Prachi Y., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Average

Customer review rating 3.0/5

Manjunatha K. Business - 22/09/2021 Confirmed reviews ALL

Not satisfied really. No toiletries provided, room cleaning not done, food menu and taste is as average as middle/low class Hotels etc., Pandemic should not be reason for the above. Sorry to say. Standards could have been much better. People's expectations from 5 Star Hotel is at another level.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Awesome place

Customer review rating 5.0/5

Vijay B. Families - 22/09/2021 Confirmed reviews ALL

Very very awesome place

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Good to stay

Customer review rating 4.5/5

Dushyant P. Families - 08/09/2021 Confirmed reviews ALL

Property is very nice and facility was also very good. Staff are very coordinating. Nice experiance.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Clean and lovely

Customer review rating 4.5/5

K Families - 01/09/2021 Confirmed reviews ALL

Great, thank you. Very good food service and house keeping staff were very fast and friendly

Dear Mr. N., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Not good

Customer review rating 0.5/5

Soumya Families - 01/09/2021 Confirmed reviews ALL

Very bad experience I didn't get food or snacks in my room

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

awesome property, Good stay

Customer review rating 4.0/5

Anonymous Business - 27/08/2021 Confirmed reviews ALL

I would say the overall stay was good the person (Gyan) in the restaurant area was very active and humble. need to think about the hotel cab services for guests.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

stay was okay

Customer review rating 3.5/5

Chandan Couples - 24/08/2021 Confirmed reviews ALL

Food quality need to be some better. Rate 3 out if 5 No transport available from hotel on time. Rate 1 out of 5 Give full mark on cleanliness.5 out of 5

Dear Mr. J., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback, although we have noted your concern on transportation and we will defiantly look into the same . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Well located and good stay

Customer review rating 5.0/5

Anonymous Business - 24/08/2021 Confirmed reviews ALL

Very nice courteous staff and good hospitality. Good cleanliness . Overall satisfied.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

It was ok

Customer review rating 3.0/5

Bumi Couples - 24/08/2021 Confirmed reviews ALL

When I booked this hotel from a site it assured that there will be a smoking room ! But there is none. Management said that it's policy . It was a not great to go all the way down for a smoke. Windows were dirty ! Not many options in food like, pizza and sandwiches! Arogya thali was good tho! Service is good and staff was nice !

Dear Ms. Y., Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are speaking to our booking partner in order to remove option of choice for Smoking & Non-Smoking rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

Memorable Stay

Customer review rating 4.0/5

Bhargav S. Couples - 22/08/2021 Confirmed reviews ALL

- Staff and Room service was awesome - 3rd floor swimming pool is a Beauty - Food was average - Interior was awesome for photography - Accidentally it was 15th august and staff celebration was good

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Great stay

Customer review rating 5.0/5

Satyam B. Business - 13/08/2021 Confirmed reviews ALL

It was really good

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Gifted Recreational property

Customer review rating 5.0/5

Gaurav M. Families - 12/08/2021 Confirmed reviews ALL

Extremely beautiful new hotel, we enjoyed a lot especially my sons and wife. Lavish buffet and curtious staff mgr Adil was so generous.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar Hotel Manager

Good stay but food is pathetic

Customer review rating 2.5/5

Pratik Families - 10/08/2021 Confirmed reviews ALL

I have stayed for one day. Service is quite good but breakfast buffet was pathetic. Did not taste good at all. Please check other five star hotel how their breakfast is! Total items were also very less. Please improve your food. Besides, Furniture is not baby friendly. My baby is 1 years, in room there are so many things which she can hit by her self while walking. You need to place furniture in such a way that baby can not collide.Furniture Heights should be more

Dear Mr. Pratik, Thank you for taking the time to tell us about your experience at the Grand Mercure Gandhinagar GIFT City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have well noted on your feedback and there the same has been shared with my team members too. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Panwar Hotel Manager

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