Novotel Surfers Paradise

Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.2/5 2,318 reviews

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Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

ALLSAFE approved hotel

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

  • By plane

    Gold Coast Airport At 22km / 13 miles - Shuttle paying

  • By train

    Helensvale At 11km / 6 miles

GPS:-28.0029127, 153.4286896999

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BLVD Café & Bar Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Novotel Surfers Paradise offers a wide range of accommodation options to suit couples, families and business travellers. Perfect for anyone looking to experience the beach vibes of Surfers Paradise. .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,318 reviews

TripAdvisor Rating  4.0/5  1,265 reviews

well located , great room with a view

Customer review rating 4.0/5

Suzanne H. Couples - Confirmed reviews ALL

Firstly we were surprised we could get in with school holidays , excellent property with accommodating staff

Great Stay

Customer review rating 5.0/5

Tony N. Couples - Confirmed reviews ALL

Great stay at top location

Good location but overall dissapointing

Customer review rating 3.0/5

Paul Couples - Confirmed reviews ALL

From the surly disinterested check in attendant it wasn't off to a good start. We were allocated a room on the 35th floor which sounded good but was a pretty tired room, although clean. The single postage stamp size piece of soap to share between the shower and bathroom was laughable & we bought our own bar when out shopping Being AccorPlus members we had higher hopes for our stay. And we were very disappointed that when our friends who checked in a day later, who had booked through a third party company, not Accor directly later were allocated a lower room which had clearly recently been refurbished and was lovely. So being AccorPlus members had no obvious benefit

Location Good but that's it

Customer review rating 2.0/5

D R. Families - Confirmed reviews ALL

As an accor member since 2016 , this is the worst presentation of a Novtel level I have been in Carpets were run thin and not very clean , Breakfast room was a real canteen and undersized for the peak period - even with no covid restrictions you would expect in a 2-3 star Hotel The Booking did not provide a sea facing room which was applied for in the booking process over the phone The Room 2709 had no access to the Fridge unless the bed was moved away and no Supervisor had checked the doors were mounted back to front . How nay other rooms have this issue . The fridge also leaked ( due to bad seal s ) I found the Hotel dated in General décor and over priced for what it offered all doors and lift areas have chipped Paint and signed of delayed painting and lack maintenance in General Not The NOVOTEL experience I was expecting

Great Novotel Experience

Customer review rating 4.0/5

Mark Business - Confirmed reviews ALL

Rooms were fairly new looking and clean. Mine overlooked both Caville Ave and the beach. Staff were always helpful and polite. Food ( we were at a conference so we had breakfast and lunch) was plentiful and hot. (I do prefer to have my eggs cooked fresh my way for breakfast but couldn't see that optin available with your kitchen). Everything else - lots of choice. Bathroom design - any water hitting the inside of the glass shower wall, ran down onto the little tile step which was then angled out into the main floor of the bathroom. This made no sense to me. My floor towel was dripping wet after every shower. To make matters worse there is no floor waste outside the shower. Everything else was great. Thankyou

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