Grand Mercure Yangon Golden Empire 5 stars

Customer review rating 4.5/5 250 reviews
Grand Mercure Yangon Golden Empire
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+ 23 Services

Hotel extras

  • Unique hotel room design inspired by gemstones Sapphire, Emerald and Ruby

  • Accessible within 20-minute drive from Yangon International Airport and downtown Yangon

  • 7 well-appointed flexible meeting spaces with natural daylight and modern design

  • 2 Ballrooms with unobstructed view of the city, spacious pre-function area and top-of-the line

  • 1 All Day Dining Restaurant, 1 Reception Lounge and 1 Poolside Bar

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • YANGON INT AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Yangon Golden Empire

1A Corner of Myittar Road and
Thakhin Pho Hla Gyi Road 14 Ward
South Okkalapa Township
11091
yangon
myanmar

Tel: +9517330288

Fax: (+95)17330289

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INT AIRPORT At 10km / 6 miles - Shuttle paying

GPS :16.851886, 96.19414

Your meetings and events

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • Overhead projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Find yourself enchanted by the aesthetics, comfort and luxury of these guest rooms inspired by the riches of the Golden Land. Grand Mercure Yangon provides more than the essentials for both business and leisure travellers.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Room with 1 King Bed

  • Max. number of persons: 4
  • Area: From 41
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 41
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Golden Suite with 1 King Bed

  • Max. number of persons: 4
  • Area: From 63
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Ruby Suite with 1 King Bed and 2 Twin Beds

  • Max. number of persons: 6
  • Area: From 95
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Empire Suite with 2 King Beds

  • Max. number of persons: 6
  • Area: From 340
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

FLAVOURS

Type of cuisine: International

Satisfy your cravings anytime of the day with our selection of international and local favorites made from the finest ingredients. Enjoy the freshest catch of the day during our Seafood Buffet set in a modern and stylish ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEN POOL BAR

Photo non contractuelle / Strictly non binding

Set in a tranquil environment, the Ken Pool Bar is surrounded by lush, tropical gardens. A perfect place to chill and escape from the frenetic pace of the city. Enjoy Happy Hour by the pool or take your pick from its selection of snacks and beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Grand Mercure Yangon Golden Empire

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

250 reviews

tripadvisor

TripAdvisor Rating 5.0/5

175 reviews

Good stay but beware of mosquitoes in the lobby

Customer review rating 4.5/5

Piyush D. Families - 18/03/2020 Confirmed reviews ALL

All good. Except the mosquitoes part in the lobby. Reception and manager unable to cope with it. Rest everything was good.

Dear Piyush D. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Great staff

Customer review rating 4.5/5

Cathy Business - 18/03/2020 Confirmed reviews ALL

The hotel staff was great. The room was beautiful and very clean.

Dear Kathleen E. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

excellent

Customer review rating 4.5/5

May M. H. Couples - 17/03/2020 Confirmed reviews ALL

Amazing!

Dear May Mon H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager

One of my worst hotel experiences ever

Customer review rating 4.5/5

Troy F. Business - 16/03/2020 Confirmed reviews ALL

During our stay we were more worried about getting malaria or dengue fever than COVID. Mosquito situation was totally unacceptable both in the common areas of the hotel and in the rooms. Complained many times but problem persisted from check-in to check-out and even when there were no mosquito's left alive when we left the hotel room in the moring the room was full again when we returned in the evening. Would have left after the first day and moved into another hotel in the city but my credit card had been fully charged for 2 rooms + 2 deposits for the entire stay upon check in. In my opinion the hotel managment should have closed the entire hotel for a few days and fumigated the entire property. Have many pictures of dead mosquitos in the room and pictures of my son with the bites all over his arms and legs.

Dear Troy F. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager

Very good service but location wise it is abit out of town

Customer review rating 4.5/5

Rt Business - 14/03/2020 Confirmed reviews ALL

It is very good service and thanks to all that is providing good and quality service for the more than 1 week stay. However, should have informed the guest earlier when changing the breakfast from buffet style to ala-carte only. We found it out only during breakfast time and that wasted some time as need to wait for preparation of the food after ordering. By informing guest earlier the experience will be better and guest also can be more prepared and preempt it.

Dear Poh Hian T. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager

Good stay, efficient staff, willing to assist

Customer review rating 4.5/5

Peggy A. L. Solo - 08/03/2020 Confirmed reviews ALL

The location might be considered far for some but for me I like the space and quietness is a draw card. Thinking of bringing back the family to visit and will certainly recommend to other friends and family. Good for children for it has a spacious garden and the pool is a plus. The price is reasonable too.

Dear Peggy L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

it's okay

Customer review rating 4.5/5

S. K. T. Families - 02/03/2020 Confirmed reviews ALL

bad breakfast

Dear Kyi T. S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager

Exceptional Hotel

Customer review rating 4.5/5

Cliff H. Solo - 01/03/2020 Confirmed reviews ALL

One of the most welcoming, friendly and comfortable hotels I have ever stayed at. My Golden suite was large and very well appointed, the bed was amazing. From Christy and the team on Reception, the Bell staff and lovely Swe Zin in the restaurant, every one of the staff was so pleasant and helpful! My only comment is the lack of an indoor bar, the pool bar is outside, often unattended and plagued by mosquitoes. Otherwise one of the very best hotels around! Thank you all!

Dear Clifford H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Warm welcome and Good Services

Customer review rating 4.5/5

Gary P. Business - 26/02/2020 Confirmed reviews ALL

Greeted with Warm smiles and being shown to the room. Excellent services.

Dear P. T. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

I am overwhelmed by the Great Team at Grand Mercure Yangon

Customer review rating 4.5/5

Adib K. Business - 25/02/2020 Confirmed reviews ALL

Even before arriving to Myanmar,I was taken great care if my arrival details to grand Mercure. This great attention to details and sincere care continued with every part of my stay at grand Mercure . The whole hotel team was there too to make sure that my company event hosted at events function hall was very successful. I felt proud to have the team take care of my VIP customers. I mention Nyein for his utmost care, and honestly everyone of the Grand Mercure make me feel very unique and even make me feel the owner of this property .

Dear Adib K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Staycation

Customer review rating 4.5/5

Thet L. Families - 19/02/2020 Confirmed reviews ALL

The staff is what makes the experience of staying in the hotel special. We are looking forward to more special offers and packages. We will return many many more times.

Dear Thet L. Win S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Good sleep

Customer review rating 4.5/5

Poj P. Business - 18/02/2020 Confirmed reviews ALL

The room is well decorated, very luxury. Clean and comfort bed. I like the bathroom lighting. Also good breakfast menu.

Dear Poj P. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Perfect Stay

Customer review rating 4.5/5

Win N. Couples - 16/02/2020 Confirmed reviews ALL

The rooms are exceptionally clean and well-decorated! As well as the staffs are friendly and helpful with welcoming gestures✌! I would surely love to visit again!

Dear Win N. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Amazing service.

Customer review rating 4.5/5

Sannie Friends - 10/02/2020 Confirmed reviews ALL

We arrived early in the morning from bagan and we expected already to check in at 12noon because the reservation send an email to me that, the earliest check in with out charges is 12noon. But after breakfast me and my friends staying beside the pool while waiting for our room julie from reception approached us and informed that the room is ready @10:00am. We appreciates this gesture because were tired from a long bus ride. And also thank you for cristy to make an effort to send the birthday cake in our room. Thank you again.

Dear Sannie L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Nice experience

Customer review rating 4.5/5

K C. Friends - 03/02/2020 Confirmed reviews ALL

The food was great. The Services in the Restaurant, lunges and the bar were top class. The cleaning of room and toilets could be improved.

Dear C. K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

Good stay

Customer review rating 4.5/5

Phyo A. Solo - 03/02/2020 Confirmed reviews ALL

Staff are very friendly and room is extremely comfort.

Dear Pyae Phyo A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Nice Stay

Customer review rating 4.5/5

Chi Y. Business - 03/02/2020 Confirmed reviews ALL

It was my first time stay in Grand Mercure in Yangon. I enjoyed my stay and services is super. Will stay there again for my next trip.

Dear Chi Y. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Excellent Stay

Customer review rating 4.5/5

Satya P. A. Friends - 31/01/2020 Confirmed reviews ALL

The GM and Mr. Costa were very co-operative. The staff was very cordial. Overall stay was excellent The food was good and chef was always co-operative .

Dear Satya A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Good Stay

Customer review rating 4.5/5

Bhuwneshwer S. Families - 31/01/2020 Confirmed reviews ALL

Restaurant was good, Humble staff.

Dear Bhuwenshwer S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Need to improve on Service

Customer review rating 4.5/5

Hola A. Solo - 29/01/2020 Confirmed reviews ALL

There was some misunderstanding on the system. I booked my stay which include breakfast but when I arrive at the restaurant for breakfast, they told me that my room was without breakfast stay and they proceed to charge me for breakfast. After breakfast, I checked with the front desk and after checking, they confirm my stay include breakfast. Such incident shouldn't have happened. Alittle disappointed on this area. Need to improve on the communication.

Dear Hola A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager
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