Hotel - Grand Mercure Yangon Golden Empire
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Yangon Golden Empire

5.0/5 153 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • YANGON INT AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Grand Mercure Yangon Golden Empire Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM IV 41 m2 2 m 20 15 30 18 20
MEETING ROOM VI 63 m2 2 m 40 15 40 24 24
MEETING ROOM II 73 m2 2 m 40 9 50 24 24
MEETING ROOM III 80 m2 2 m 50 22 55 30 32
MEETING ROOM V 83 m2 2 m 50 22 55 30 40
MEETING ROOM VII 94 m2 2 m 50 23 60 30 32
MEETING ROOM I 109 m2 2 m 65 20 65 45 50
EMPIRE BALLROOM 1 633 m2 4 m 580 45 580 180 200
EMPIRE BALLROOM 2 633 m2 4 m 580 45 580 180 200
PRE FUNCTION AREA 881 m2 4 m 0 0 290 0 96
    • Videoconferencing
    • Screen
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Slide projector
    • Video equipment
    • Overhead projector
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Find yourself enchanted by the aesthetics, comfort and luxury of these guest rooms inspired by the riches of the Golden Land. Grand Mercure Yangon provides more than the essentials for both business and leisure travellers.

  • 175 rooms
  • 93 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 200 reviews

Our guest reviews for
Grand Mercure Yangon Golden Empire

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 153 reviews
Aliaksandr Friends - 09/01/2020 Confirmed reviews ALL
« Lovely experience in a reasonable price »

Smiling and very helpful staff, well-maintained hotel, clean, interesting interior, delicious food. The guy at the pool bar (Nyi Nyi) prepared for us the mind-blowing cocktails. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aliaksandr K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Ade F. Business - 06/01/2020 Confirmed reviews ALL
« Excellent service n products »

It was excellent experince, since i arrived at grand mercure hotel golden empire, staff comcierge or bellmen very welcome, and assisst me went to front desk. After I reach front desk, all staffs very welcone. With warm smilling to me. During check in, I had small cased, my booking by website didnot reccipect from hotel, but Duty Manager gave me solution with best way. Without I waiting so long. The room i stayed the best luxcury, with theme golden mix green. Very comfortable. During had breakfast all staff service at restaurant, all chef and assist Manager very welcome, and helpfull, and all buffet was amazing taste, I like the buble Bird Nest, because I have never taste that one. And set up table perfectly, with cleanlines. I was enjoyble during stay at Grand Mercure Hotel Golden Empire, It so recommended for all traveler holidays and bussinessman. Thank you very much ... Best regards, Ade F.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ade F. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Felix F. Couples - 31/12/2019 Confirmed reviews ALL
« Great management »

Staff was superb and attentive except for the issue in the SPA which was well handled by the Hotel Manager. The other thing is, we asked for a late check out and we were told it would cost us 42 dollars. We thought that was excessive for staying an extra 2 hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

C. S. Business - 17/12/2019 Confirmed reviews ALL
« Was very nice »

Front, Reception, Housekeeper were all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. C. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Jocelyn Business - 17/12/2019 Confirmed reviews ALL
« Very new hotel. Good service attitude from hotel staff. »

Had a really good experience. The hotel staff were helpful. The room is always clean. I liked that I was given a room near the lift. The hotel is new. There is always this little treat next to the bedside table, it was something sweet my colleague and I look forward to when we returned to our rooms, but one out of the 4 nights it was sadly not there. As it was a business trip we didn't get to use the facilities but was aware that the hotel had a swimming pool, sauna and steam bath on the first floor of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Huong Business - 16/12/2019 Confirmed reviews ALL
« Very nice hospitality »

All is very nice from small things. The welcome set, the setup of the room everyday, the food in the restaurant. And one thing is mosquitos in the swimming pool and in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thi H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Vito Solo - 14/12/2019 Confirmed reviews ALL
« First class Hotel. Excellent service. »

I thoroughly enjoyed my stay at the Grand Mercure Yangon Golden Empire Hotel. The staff was excellent and the manager were very FRIENDLY and ver HELPFUL. I highly recommend this hotel to anyone who is visiting Yangon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vito K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Cameron S. Couples - 10/12/2019 Confirmed reviews ALL
« Stunning hotel »

Golden suite was beautiful, can not wait to come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cameron S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Kelli M. Couples - 10/12/2019 Confirmed reviews ALL
« Exceeds expectations in many ways, here are a few suggestions for an even better stay »

First of all, our appreciation to the wonderful staff, including Ei Zar at Flavours, Teddy at the reception, and the morning breakfast supervisor (don't know his name). They are courteous and attentive. A company's best asset is the staff. The bedrooms are modern and clean, and the housekeeping staff is always ready to assist. Suggestions for improving the room... the blind for the bathroom does not afford any privacy when the light is on in the bathroom. And at night, if the light in the bath is turned on, it disturbs the other person who is sleeping. It could be addressed by a blackout shade, or a night light in the bathroom. The decor is very stylish, but the stool at the desk is not conducive for working. Perhaps, a regular office chair upon request would solve the problem. The breakfast buffet is excellent, with choices for international and local guests. The complimentary water, coffee and wifi are all very much appreciated. (This is especially true, after being irritated by the nickel and diming of US hotels such as the Loews, Ritz Carltons, Conrad Hiltons and JW Marriotts.) The spa is beautiful and spacious, but the staff seem frazzled, and it does diminish the experience - especially the chatter through the curtains during the massage. Overall, I am very happy with Grand Mercure, and would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelli M. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Jason G. Families - 10/12/2019 Confirmed reviews ALL
« Mixed feelings »

Grand Mecure Yangon has great facilities, gorgeous rooms and pleasant staff. However, your staff seemed reluctant to go the extra mile for simple requests. For example, extra bottles of drinking water in the room. Also, I am an ACCOR Gold member and at check in, the hotels I stayed at will usually offer all the guests in the room welcome drinks. However, at this hotel, I and only I was given a welcome drink. When I requested the complimentary welcome drink for my wife and daughter, the staff said it was the hotel’s policy that only the card holder gets the drink. While these are small issues, it makes me wonder why a hotel with such a grand facade and luxurious fittings in the room is so stingy when it comes to small requests?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seng G. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

D S. Business - 10/12/2019 Confirmed reviews ALL
« The room was nice but the restaurant was one of the worse I've been to in Yangon »

Checkin experience was fairly straightforward and staff were polite and friendly, helpful. The room was nice overall, comfortable and clean. The TV in the room didn't work so well and the picture reception was poor but not such a big deal. The water pressure in the shower was terrible so having a comfortable hot shower was impossible. Otherwise comfy enough. Decided to try the restaurant for dinner - big mistake. Main courses came out before starters. Pizza was the worst I've ever tasted. Absolutely don't order it. The pizza base was one of those disgusting cheap frozen premade things. The chicken Satay was cold and didn't come with satay sauce. The crispy fried squid took about 40 minutes to appear and was very oily and coated in far too much batter. The seafood in the seafood clay pot was not fresh and brought my partner out in a rash. The only thing we ordered which was nice was the Burmese chicken salad, which tasted great. Even the Myanmar draft beer was flat and not really chilled properly. After 10 years in Myanmar, this was without a doubt the worst hotel restaurant experience I've had. The food was ridiculously overpriced, given the standard. Disgusting. In the morning I had a meeting early - went to get breakfast just before 10am but they stopped serving. If room only, then not a bad place to stay, but as far as dining goes, it's really of a very low standard - surprised that this is an Accor hotel, to be honest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager

Grace Families - 03/12/2019 Confirmed reviews ALL

The hotel staff is excellent ,mini bar fridge not cold at all , bathrooms facilities and Housekeeping need to improve, see the cockroach in Cupboard, overall is not what we expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace Yaw S. Thank you for taking the time to tell us about your experience at the Grand Mercure Yangon Golden Empire. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. I would appreciate if you can give us time to study further the case and revert to you once having a solid explanation. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Traetto Oreste General Manager

B. Business - 03/12/2019 Confirmed reviews ALL
« Good bed »

In my point of view : Food menu isn't interested and price a bit high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bhumiruch B., We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David W. Friends - 02/12/2019 Confirmed reviews ALL
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Te-Wei W. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Greg Solo - 30/11/2019 Confirmed reviews ALL
« A good, well-run hotel with friendly helpful staff »

Good arrival experience, nice room upgrade (platinum member) good room service. Dinner was a slight mixed bag - very good Myanmar chicken salad, but dull overcooked lamb, very limited wine choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory P. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Lê D. K. Solo - 28/11/2019 Confirmed reviews ALL
« Good »

The Hotel is good facility. The Location around hotel not so much activity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khoi L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

Young Business - 27/11/2019 Confirmed reviews ALL
« Overall, good hotel with good service »

The beds of twin beds room are a little small. Except that, others are okay with me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ming Y. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Wannarat B. Business - 23/11/2019 Confirmed reviews ALL
« Nice bed and room. But dangerous bath tub. »

Beautifull room, good bed for nice sleep. Variety breakfast & coffee. But big problem concern is bath tub. It is unnecessary and dangerous to slip down. It is too big and waste space in bathroom. Coffeemachine looks nice but bad coffee taste because water not hot enough for coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wannarat B., We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Couples - 17/11/2019 TripAdvisor review
« Great Hotel - Location will be an issue for most »

Classy hotel (pool, room) with excellent staff - we had an issue with a meal but the hotel was quick to respond - breakfast good Note the hotel no longer offers a business lounge - even though it was still advertising it did - so disappointing for Platinum travellers The biggest drawback will be the location - akin to staying at a Bali Luxury resort based in Denpasar - why would you? As a result the hotel also lacks guests (atmosphere) and there is nothing within walking distance - we went downtown and had trouble finding a taxi that would take us back (they said they did not where it was)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Mr T. A. M. Business - 16/11/2019 Confirmed reviews ALL
« Best Mercure hotel I've ever stayed.... »

From the porter opening my door and carrying my bag in to the smiling friendly faces of the ladies in reception only got better from there... My room was fantastic with my welcome chocolates and nuts what more... The most comfortable beds and pillows in the world have me the best night's sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taevor M. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

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