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Mercure Thame Lambert Hotel 4 stars

Customer review rating 4.2/5 718 reviews

ALLSAFE approved hotel

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Mercure Thame Lambert Hotel
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+ 9 Services

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (nearby) Paying
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Thame Lambert Hotel

London Road
Aston Rowant
Watlington
OX49 5SQ thame
united kingdom

Tel: +441844351496

Fax: (+44)1844351893

Check-in from 14h00

Check out up to 12h00

  • OXFORD TUBE :  OXFORD TUBE LEWKNOR

  • By plane

    HEATHROW At 46km / 28 miles

  • By train

    PRINCES RISBOROUGH At 11km / 7 miles

GPS :51.677451, -0.955321

Companies

  • A2B AERO 4.0 km / 3.0 mi
  • B M W GROUP PLANT 24.0 km / 15.0 mi
  • BRITISH GAS 24.0 km / 15.0 mi
  • CHILTERN GRANGE 6.0 km / 4.0 mi
  • CPM 12.0 km / 7.0 mi
  • FLAVORACTIV 9.0 km / 5.0 mi
  • FUEL 3D 4.0 km / 3.0 mi
  • GRUNENTHAL 6.0 km / 4.0 mi
  • HYPNOS 11.0 km / 7.0 mi
  • PHARMACOSMOS 9.0 km / 6.0 mi
  • UNIPART GROUP 25.0 km / 16.0 mi
  • VEOLIA WATER 24.0 km / 15.0 mi

Your meetings and events

Our Oxford Suite, which accommodates up to 120 guests can be divided into two rooms and features floor to ceiling windows with stunning views over the Chiltern Hills. It comes complete with an integral data projector, screen, lighting and sound system.

Room descriptions and layouts

6 

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

A spacious room with ensuite bathroom, air conditioning, a flat screen TV, desk and free WiFi.

Our restaurants and bars

KITE RESTAURANT AND BAR

Type of cuisine: Gourmet

KITE RESTAURANT & BAR @ MERCURE THAME LAMBERT HOTEL: AA ROSETTE AWARD. Taste our delicious classics and a la carte menu!. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

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  • Sunday -

LOUNGE BAR

We serve wide range of drinks, snacks and light meals inspired by the property's original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

Non contractual photo

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  • Tuesday -
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  • Sunday -

Our guest reviews for
Mercure Thame Lambert Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

718 reviews

tripadvisor

TripAdvisor Rating 4.0/5

861 reviews

Great sized room and gym availability!

Customer review rating 4.0/5

Gillian E. Business - 19/07/2021 Confirmed reviews ALL

This was an overnight stay before seeing family and having a business meeting nearby and it did not disappoint. The luxury of a very large bedroom and bathroom was a real treat. We pre-booked dinner and breakfast both of which were very good though the prices on the menu had gone up significantly from what was showing online. We will definitely stay again.

Dear GILLIAN E., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

well located for requirements

Customer review rating 5.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

only needed for one night but was clean and staff were polite and helpful.

Dear JOANNE H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Relaxing

Customer review rating 5.0/5

S Solo - 15/07/2021 Confirmed reviews ALL

A relaxed stay in unique surroundings with fresh air and relaxed atmosphere

Dear STEVE J., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Poor experience

Customer review rating 1.5/5

Anonymous Couples - 13/07/2021 Confirmed reviews ALL

No evening meal,as they had run out of gas for cooking,

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The gas issue was caused by a faulty valve on the gas flow and it locked out the gas to the kitchen thus preventing us from offering a full dinner menu. The team responded to this challenge by offering a make shift menu with certain food products that we are able to offer. We were in the hands of the supplier to rectify the issue that night and unfortunately the engineer that was called had to travel from Coventry to get to the hotel which is not ideal and we have taken this up with the supplier. I am so very sorry that this incident happened and can assure you this is something we have addressed and moving forward we feel this is unlikely to happen again, but public safety is our prime concern when such an incident arises. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Tulett General Manager

Good location for Garsington

Customer review rating 4.5/5

Anonymous Couples - 11/07/2021 Confirmed reviews ALL

WE have returned to Accor - Stokenchurch for several years, enjoyed the clean rooms

Dear ROY S., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Great location

Customer review rating 4.5/5

Rosie B. Couples - 11/07/2021 Confirmed reviews ALL

The staff were very pleasant and helpful. Our Room was very comfortable, albeit a bit tired in the bathroom area. The breakfast was delicious with a lovely member of staff who remembered what liked on the second day. Would definitely recommend and would stay again if the need arose.

Dear ROSIE B., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Welcoming, helpful, staff, clean room, open feel

Customer review rating 5.0/5

Mr A. M. R. Couples - 05/07/2021 Confirmed reviews ALL

When we checked in, the Receptionist was so Welcoming! Nice open spaces and cosy, relaxed, feel.

Dear ROMANY R., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Elisa D. Friends - 03/07/2021 Confirmed reviews ALL

Fabulous stay with a lovely atmosphere and very friendly staff. Would definitely stay again.

Dear ELISA D., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Peaceful stay

Customer review rating 4.0/5

Joan M. Families - 30/06/2021 Confirmed reviews ALL

Ideally located for visiting family in chinnor . Room was very spacious and clean and had everything we needed . Bedroom and Bathroom large but tired in need of some TLC . Hallways also in need of some work . We could see that there was work in progress on other parts of hotel so that was good . Staff were friendly and responsive to requests . Overall will stay again as so convenient for us , surprisingly quiet considering how close to the motorway it is.

Dear JOAN m., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Fabulous service, great location

Customer review rating 5.0/5

Lisa G. Couples - 29/06/2021 Confirmed reviews ALL

From arrival when we were given a complimentary drink in the bar and early check in, the service from everyone was friendly, helpful and professional (particularly Aaron ?spelling)

Dear LISA G., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let Arron know how much you enjoyed your stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

well located

Customer review rating 4.5/5

Dr E. Z. Solo - 28/06/2021 Confirmed reviews ALL

The electronic check-in system worked well and the room was ready on my arrival, this was my fourth stay when going to a performance of Garsington Opera at Wormesley, which is very conveniently close. The room was in very good order both in terms of maintenance and upkeep generally.

Dear ERNST Z., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Nice place

Customer review rating 4.0/5

Mr. &. M. .. A. C. Families - 22/06/2021 Confirmed reviews ALL

WE in Quarantine for the Memorial service of my husband. The staff was helpful but seemed uncertain of what that involved, at Times. I put that off to insufficient training from Management, not Staff.

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive feedback. I will share your concerns with team and we en devour to make improvements. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Incredibly badly located between the M40 and A40, but the loveliest place

Customer review rating 4.5/5

Lanka Families - 20/06/2021 Confirmed reviews ALL

Good room big room, extra bed provided, excellent service from overall manager and night manager Arran, Noisy from the motorways , constant droning Loveliest courtyard Good food, though the scrambled eggs were poorly and leathery

Dear LANKA G., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind words and I will ensure Arron is aware of your feedback. I have spoken to the breakfast chef and advised that he change the style of Scrambled egg cooked and again I am grateful for your feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Conveniently located near Chinnor and the M40

Customer review rating 4.0/5

David Couples - 18/06/2021 Confirmed reviews ALL

Stayed one night while visiting relatives in two different locations

Dear DAVID H., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Tulett General Manager

Comfortable and convenient

Customer review rating 3.5/5

Anonymous Couples - 14/06/2021 Confirmed reviews ALL

We stayed at the Lambert Arms to visit the nearby Garsington Opera. The room was comfortable and the location both accessible and convenient. My only concern was that after filling in the pre registration online I had to provide all the same information at checkin. That is a waste of your time and mine

Peaceful stay, great room view

Customer review rating 4.0/5

Lauren Couples - 11/06/2021 Confirmed reviews ALL

Lovely stay, room furbished to an excellent standard. We booked our stay at Mercure as we wanted to explore Chiltern Hills. Great location for hiking and only a short drive to Thame for plenty of restaurants and pubs for dinner. No non-dairy milk available so had to source some from sainsburrys for our morning tea. We were disappointed with the breakfast option available. We stated that we were vegan at the time of booking. When coming down for breakfast we were told we could have the full breakfast minus the meat and eggs. When our plate arrived we only had tomatoes, beans and toast as the chef had cooked the mushrooms and hash browns in butter. There was no option of having hash browns or mushrooms cooked fresh as it would take 15 mins (not that long?). I believe that if it was a dairy allergy and not a choice to avoid dairy we would have had fresh made available to us. We are not one to cause a fuss so ate the breakfast supplied. Other than that a great stay and would definitely recommend.

Dear LAUREN P., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to positive feedback. I will share your comments with our team. We have reviewed our options for a vegan breakfast, so thank you for bringing it to our attention. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Lovely Hotel with great staff

Customer review rating 5.0/5

Kd Couples - 06/06/2021 Confirmed reviews ALL

Stayed for 2 nights. Enjoyed dinner and been able to relax in the bar/ louge area. The staff really made the stay great with first class service. The hotel is clean and manages the current Covid restrictions well.

Dear KEVIN D., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Location great.

Customer review rating 3.5/5

Karen Couples - 03/06/2021 Confirmed reviews ALL

Well located for the places that we wanted to visit. Room was clean and spacious, situated overlooking the courtyard. Booked an evening meal at the hotel but the service was very slow. However, the staff were friendly and apologised for the delay.

Dear KAREN R., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lindsey Gillingham Sales and Marketing Manager

Good location

Customer review rating 3.0/5

Margaret Couples - 02/06/2021 Confirmed reviews ALL

We had a 3 night stay to visit family in the area,the bedroom and the bathroom had area’s that hadn’t been cleaned,( build up of dust), the top of the shower head had a leak and was spraying water out towards the sink.we reported this on our first morning,but nobody came to fix it.

Dear MARGARET S., Thank you for taking the time to tell us about your experience at the Mercure Thame Lambert Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lindsey Gillingham Sales and Marketing Manager

Relaxing stay

Customer review rating 4.5/5

Stephen B. Solo - 01/06/2021 Confirmed reviews ALL

Stayed just after the covid restrictions relaxed but things were fairly normal. Good food, helpful staff and a convenient location next to the M40 but still quiet.

Dear STEPHEN B., We very much appreciate your comments regarding your stay at the Mercure Thame Lambert Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindsey Gillingham Events and Sales Manager

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