Swissôtel Al Maqam Makkah 5 stars

Customer review rating 4.3/5 5,679 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Swissôtel Al Maqam Makkah
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+ 11 Services

Hotel extras

  • Panoramic Kabaa and haram views

  • Exclusive direct access to haram

  • Connected to Abraj Al bait , Makkah's biggest shopping Mall

  • Located 100m steps away from Grand Mosque

  • Family friendly accommodation with special treats for our young guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
  • Porter
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Information message

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment
Tower F Ibrahim Al Khaleel St
21955
21955
al maqam
saudi arabia

Tel: +9668001166555

Fax: (+966)0

Check-in from 16h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INTERNATIONAL At 160.93km / 100 miles

GPS :21.429729, 39.828369

Our accommodation(s)

Swissôtel Al Maqam Makkah genuine and contemporary 1,624 rooms and suites carry an embracing atmosphere to provide the serenity and peace of mind you need. 5 Accommodation options and 3 breath-taking views ensuring a very spiritual and unique stay with unmatched tranquillity.

Classic Room Twin City View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft

Classic Room Twin Haram View

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft

Classic Room Twin Partial Kaaba View

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft

Premier Twin Bed Kaaba View

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft

Junior Suite Haram View

  • Max. number of persons: 4
  • Area: From 75 / 807 sq ft

Junior Suite Kaaba View

  • Max. number of persons: 4
  • Area: From 77 / 829 sq ft

Residential Suite Haram View

  • Max. number of persons: 4
  • Area: From 94 / 1012 sq ft

Family Suite Haram View

  • Max. number of persons: 4
  • Area: From 177 / 1905 sq ft

Classic Room TwinNon contractual photo

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft

Family SuiteNon contractual photo

  • Max. number of persons: 4
  • Area: From 177 / 1905 sq ft

Residential SuiteNon contractual photo

  • Max. number of persons: 4
  • Area: From 94 / 1012 sq ft
Rooms

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Swiss Express

Non contractual photo

Swiss Express (Grab & Go) Concept is to bring to hotel another venue of food and beverage outlet targeting for all groups of ages who prefer for speedy service and quick bites. Offering high-quality products in food and beverage that focusing on freshness

Our guest reviews for
Swissôtel Al Maqam Makkah

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,679 reviews

Excellent location

Customer review rating 4.3/5

Mahmoud Couples - 30/11/2020 Confirmed reviews ALL

Super cleanliness, comfortable, delicious breakfast

الأستاذ محمود، تشرفنا بوجودكم لدى فندق سويس أوتيل المقام مكة ، وإنه لمن دواعي سرورنا أن الفندق قد نال على رضاكم وأنكم قد استمتعتم بالإقامة لدينا. نتطلع لاستقبالكم مرة أخرى بفندق سويس أوتيل المقام مكة.

Great location, and very good room breakfast

Customer review rating 4.3/5

Haytham I. Families - 30/11/2020 Confirmed reviews ALL

Great location hotel, especially Kaaba View rooms, and very good room breakfast.

الأستاذ هيثم تشرفنا بوجودكم لدى فندق سويس أوتيل المقام مكة ، وإنه لمن دواعي سرورنا أن الفندق قد نال على رضاكم وأنكم قد استمتعتم بالإقامة لدينا. نتطلع لاستقبالكم مرة أخرى بفندق سويس أوتيل المقام مكة.

Well located, very good food, calm

Customer review rating 4.3/5

Sherif S. Couples - 30/11/2020 Confirmed reviews ALL

I hope I ll be there again

Dear Mr. Sherif, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Highly pleasant and commendable reception and check-in staff hospitality was admirable. Al-Zaharani served well

Customer review rating 4.3/5

Professor D. N. A. B. (. Families - 28/11/2020 Confirmed reviews ALL

I believe your staff both managerial and manual workers are doing a great job. They are responsive and kind, helpful, and compassionate. I would certainly recommend it to others.

Dear Mr. Nazir, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

best location

Customer review rating 4.3/5

Ahmed S. Families - 26/11/2020 Confirmed reviews ALL

i appreciate your care and hospitality along my stay with my family and the excellent service and marvelous view on Kabaa and Haram, decent room with big area and facilities ..... i am satisfy for this overall stay and hope i will repeat it again soon ....

Dear Mr. Ahmed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

It was a good stay and nice place

Customer review rating 4.3/5

Dr. S. F. Friends - 26/11/2020 Confirmed reviews ALL

The receptionists are very good, the place was very nice and room services all are excellent. However, during my reservation online there was free breakfast, but I found without it. Thanks for all

Dear Mr. Samy, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Well located

Customer review rating 4.3/5

A Couples - 26/11/2020 Confirmed reviews ALL

They asked me to pay two time, one through agoda, and second from the reception. I tried many time through the hotel manager and through agoda to refund my money. Until now, they didn't.

Dear Abdulaziz A., Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

No parking Suprise

Customer review rating 4.3/5

Asaad A. Couples - 25/11/2020 Confirmed reviews ALL

Good. I just have 2 comments You should inform the guests that you don’t have free parkings. You should inform the guests that the breakfast in the room not buffet. Overall it was good and I like the FO staff attitude specially Fahad and the egyption guy in IRD.

Dear Mr. Asaad, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Amazing!

Customer review rating 4.3/5

Adham A. Couples - 25/11/2020 Confirmed reviews ALL

It was excellent in everything

Dear Mr. Adham, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

excellent stay

Customer review rating 4.3/5

Azza A. A. A. Families - 25/11/2020 Confirmed reviews ALL

I have excellent experience with the swiss hotel its very clean and tidy plus the excellent experience with the employers and workers all of them are polite and respected persons

الأستاذ عزة تشرفنا بوجودكم لدى فندق سويس أوتيل المقام مكة ، وإنه لمن دواعي سرورنا أن الفندق قد نال على رضاكم وأنكم قد استمتعتم بالإقامة لدينا. نتطلع لاستقبالكم مرة أخرى بفندق سويس أوتيل المقام مكة.

Excellent

Customer review rating 4.3/5

Fawaz M. Families - 22/11/2020 Confirmed reviews ALL

Excellent location and services

Dear Mr. Fawaz, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management
Customer review rating 4.3/5

Anonymous Families - 11/11/2020 Confirmed reviews ALL

Normal

Dear Khalid A., Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.3/5

Hanan F. Couples - 05/11/2020 Confirmed reviews ALL

All staff kind and polite and dealing with respect

ضيفتنا العزيزة حنان تشرفنا بوجودكم لدى فندق سويس أوتيل المقام مكة ، وإنه لمن دواعي سرورنا أن الفندق قد نال على رضاكم وأنكم قد استمتعتم بالإقامة لدينا. نتطلع لاستقبالكم مرة أخرى بفندق سويس أوتيل المقام مكة.

Well located

Customer review rating 4.3/5

Anonymous Families - 01/11/2020 Confirmed reviews ALL

Nice place Excellent location to view Kaaba - marvelous view Good facilities

Dear Mr. Obada, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Booked Haram view with double bed, given City view with two single beds

Customer review rating 4.3/5

Anonymous Families - 01/11/2020 Confirmed reviews ALL

I am disappointed that I was not given the room I booked and paid for. No compensation was offered either. I probably will not stay here again.

Dear Ms. Rabiatul A., Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. I have gone through your reservation and our records show you have initially booked a Haram view room. however, you were given a free of charge upgrade to partial Kaaba view room upon your arrival. Moreover. it also shows that you have approached the front desk once again right after check-in and were immediately granted another free of charge upgrade to Premier Kaaba view room. We appreciate your sharing your concerns, meanwhile, rest assured we do our best to meet our guests expectations. Looking forward for welcoming you once again in the near future. Sincerely, Abdul Rahman Al Mahmadi

Everything is perfect

Customer review rating 4.3/5

Samah A. Friends - 29/10/2020 Confirmed reviews ALL

A wonderful spiritual experience 1- Hear the sound of prayer in hotel facilities and the wonderful view of the Kaaba. 2-Good receptionist staff . 3-Easy access to Haram. 4-If there is a shortfall in some hospitality items, we know that it is due to the Corona pandemic. Our prayers to you for more success ,and we are with you to the end, Allah bless you

Dear Mr. Samah, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

well located

Customer review rating 4.3/5

Abid K. Families - 28/10/2020 Confirmed reviews ALL

good enough. awesome. good staff

Dear Mr. Abid Mansoor, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Awesome Stay and Best Hotel

Customer review rating 4.3/5

Kashif S. Families - 27/10/2020 Confirmed reviews ALL

I was an amazing experience and it was the perfect experience stay

Dear Mr. Kashif, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Comfortable

Customer review rating 4.3/5

Mosa A. Couples - 27/10/2020 Confirmed reviews ALL

It was a pleasure to stay and enjoy being near the Holy Mosque next time I’ll take room with Kaaba view enshaa Allah

Dear Mr. Mosa, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Perfect stay and perfect view

Customer review rating 4.3/5

Ahmed M. Couples - 27/10/2020 Confirmed reviews ALL

Perfect in everything only the elevators need to be more and thanks for the good hospitality

Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam Makkah. We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

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