Fairmont Chengdu

Customer review rating 4.8/5 1,755 reviews

ALLSAFE approved hotel

Fairmont Chengdu
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+ 24 Services

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • Extensive spa facilities including steam rooms , saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suit es with panoramic cityscape views

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section
Hi-Tech Zone
610041 chengdu
china

Tel: +862888003333

Fax: (+86)28/85319090

Check-in from 14h00

Check out up to 12h00

  • CENTURY CITY :  Line 1 & Line 18 Century City

  • By plane

    CHENDGU AIRPORT At 20km / 13 miles

GPS :30.553303, 104.069401

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Children
    • Breakfast à la carte
    • Room service
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 11 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 336 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 44 floors
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
    • Umbrellas
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking Lot
    • On site
    • 1,000 parking spaces
    • Public
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Indoor Swimming Pool
    • Covered
    • On site
  • Fitness Center
    • On site

Your meetings and events

Of all the luxury hotels in Chengdu, Fairmont stands out as the best corporate choice for its 11 dedicated meeting venues. These range from formal boardrooms to multi-purpose breakout rooms, all with theater lighting, surround sound and HD displays.For galas and society weddings, the pillarless ballroom offers 730 square meters of impeccably designed space. Lit by sunlight during the day and by celestial light fixtures at night, it can be divided in two or joined to make space for up to 850 guests.

Room descriptions and layouts

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Indoor and Outdoor facilities

  • Meeting room

  • Podium

  • Office

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

In all 336 rooms and suites, soft colors, contemporary artworks and stunning skyscraper views combine with subtle cultural references to make ours one of the most desirable five-star hotels in Chengdu. Executive-floor rooms offer private lounge access.

Our guest reviews for
Fairmont Chengdu

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,755 reviews

Amazing stay

Customer review rating 5.0/5

Jay Families - 09/10/2021 Confirmed reviews ALL

Our stay at this Fairmont was great ! Our room was big, cozy and comfortable.The service at the lounge was just amazing. Hotel staff were courteous and helpful, especially Jeanne at the lounge and Rita for guest relationship, helped us a lot and made us feel very welcomed. Everything was above our expectations. Highly recommend !

Good location

Customer review rating 3.5/5

Anonymous Business - 15/09/2021 Confirmed reviews ALL

Well situated hotel. Good lounge amenities

The personalised attention surpassed all expectations and experiences.

Customer review rating 5.0/5

K. H. Families - 31/08/2021 Confirmed reviews ALL

My stay at the Fairmont, Chengdu was a truly memorable experience, one I will take with me in my heart when I leave Chengdu. From the initial contact reserving a room to getting in the Didi to return home I was looked after with immense care and professionalism. I was made to feel important and special. The Team of Sandara, Evelyn, Jeanne, June, Leon, Mia and Luke had thought of absolutely everything, plus more to make my wedding anniversary just beautiful. The hand drawn card, recognising the countries my husband and I are from with the number of years we were celebrating which I casually mentioned on the phone left me rather emotional I have to admit. The room was decorated thematically and the view was breathtaking, and I am not a city girl but this was brilliant. Basically, I felt like a princess! The High Tea and the Happy hour were both delicious, atmospheric and we were always looked after to the finest detail. I enjoyed the wide selection of books in the lounge, a great variety of English books, I could have spent days there. Our room was wonderfully comfortable, spotlessly clean and amenitites were all provided. The breakfast was also delicious with again, fantastic service, nothing at fault. It is unusual to see staff clearly getting on together, considerate of each other as they worked as a team as they did here. With various staff checking with me that I was content, but always maintaining respect, I felt like royalty! Even though I only spent one night, I felt as If I had a total holiday, a completely spoiling break. As a result, I have already recomended Fairmont Chengdu to my colleagues and friends in the last 2 days since my stay and I would so love to stay again. I would like to thank the entire team, especially those in the Gold Lounge, for a very memorable time. Thank you.

Customer review rating 5.0/5

Tiffany T. Families - 11/08/2021 Confirmed reviews ALL

Loved it!

Amazing Fairmont Experience

Customer review rating 5.0/5

Chris M. Couples - 20/07/2021 Confirmed reviews ALL

It will be a long list of how everything was made perfect! 1. Brand new and in excellent condition. We had a suite which was immaculate 2. Staff, I can’t thank them enough for the service they gave us, from booking train tickets or advice on trips and even matching a request pre arrival (thank you Joe - Concierge) 3. Fairmont experience - this is one area where other hotels in China (Beijing and Wuhan) have not been able to deliver on. The Fairmont is unique and I love their service. This hotel matches this! I could be in the Savoy or Banff Springs and I put these guys up with them! Thank you to Vladimir (manages an excellent hotel) and the ladies in the Fairmont Gold (Yi, Jeanne, Flora, Sandra, Evelyn and Sage) but especially Yi who greeted us so gracefully and friendly that we really felt special. 4. Food, outstanding in both the Fairmont Gold and downstairs for Breakfast. Great selection and well cooked items. 5. Housekeeping - perfect with a great turn down service. Room was immaculate Overall, I can’t say how much we enjoyed this hotel enough. The location is South of the city but with great access to the metro line 1 and 18. If you want a Fairmont experience in China - choose this one!

Customer review rating 4.5/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Staff were polite and helpful

Dear Ms. T., Thank you for staying with Fairmont Chengdu and taking time to share your experience! We are thrilled to read that you have had a satisfied stay! Your kind recognition on hotel service has been shared with team members to support our ongoing passion for excellence on our daily offering. Wish our helpful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Once again, thank you for your heartfelt review, we look forward to warmly welcoming you back again in near future! With Best Regards, Rita Ge Director of VIP Service & Guest Experience

a great stay experience

Customer review rating 5.0/5

Roman W. Families - 15/07/2021 Confirmed reviews ALL

thx a lot for the great service of coulds and evelyn^^

Splendid

Customer review rating 5.0/5

Michael W. Business - 10/07/2021 Confirmed reviews ALL

Suite is gorgeous, it’s a shame I came alone, would love to come again with family for leisure

It was great to stay at Fairmont

Customer review rating 5.0/5

Ya… Business - 24/05/2021 Confirmed reviews ALL

Everything looks good, your room service, check-in & out efficiency, TV and audio equipment are beyond my expectation. Thanks again.

Excellence services and experiences

Customer review rating 5.0/5

Jayson L. Solo - 22/05/2021 Confirmed reviews ALL

Excellence services and experiences, especially appreciated and thanks for the golden floor team(Sandara, Evelyn, Debby, Jeanne, Flora, Sage, and someone called Clouds?? Lol...)。

Dear Mr. L., Thank you for staying with Fairmont Chengdu and taking time to share your experience! We are so thrilled to read that you have enjoyed a wonderful stay, and your kind recognition on the service from Fairmont Gold Sandara, Evelyn, Debby, Jeanne, Flora, Sage, and Clouds has been shared with team members to support our ongoing passion for excellence on our daily offerings. Meanwhile hotel IT department will work out on the wifi connection stability and speed to ensure guest a smooth network experience. Once again, thank you for your heartfelt review, we sincerely look forward to warmly welcoming you back again in near future! Rita Ge Director of Guest Experience

very good stay

Customer review rating 5.0/5

Leen Solo - 14/05/2021 Confirmed reviews ALL

I have been stay in fairmont chengdu almost a month, the room and facility are very good. thanks for clouds taking care of me and asked my preference when he noted I will stay for more than 20 days. also very appreciated for the housekeeping as my request. I will come back when next time I visit chengdu.

Dear Mr. L., Thank you for staying with Fairmont Chengdu and taking time to share your experience! We are so thrilled to read that you have enjoyed a pleasant stay with us, especially the service from Clouds and Housekeeping team has left you a lasting impression. Your kind recognition has been shared with team members to support our ongoing passion for excellence on our daily offerings. Once again, thank you for your heartfelt review, we sincerely look forward to warmly welcoming you back again in near future! Rita Ge Director of Guest Experience

Spicy Chengdu

Customer review rating 5.0/5

Nicolas Friends - 08/05/2021 Confirmed reviews ALL

We had the best experience in the Fairmont. Hôtel is beautiful and the staff very welcoming and friendly

Dear Nicolas, Thank you for staying with Fairmont Hotel Chengdu! We are thrilled to read that you have enjoyed an exceptional experience with us! Your kind recognition on hotel service has been shared with team members to support our ongoing passion for excellence on our daily offerings. We wish you have had a pleasant trip in this charming city of Chengdu:) Thank you again for your wonderful review, we sincerely look forward to warmly welcome you back in near future! Rita Ge Director of Guest Experience

A Wonderful Stay

Customer review rating 5.0/5

Karsten J. Solo - 30/04/2021 Confirmed reviews ALL

I went to Chengdu for my spring break. I stayed in the center of the city for three days before deciding to move somewhere else, just for a change. I made a reservation online and was given a call a day before my arrival. I arrived at the hotel later the next day and was warmly received, which was quite amazing. The hotel room was really stylish indeed. I paid an upgrade to Fairmont Gold and visited the lounge during the happy hour. The lounge staff was amiable, and the food at the counter was pretty delicious. By the way, you could even order a special dish from the menu. The breakfast was as equally good as the happy hour. Overall, the stay was wonderful and I relaxed myself very well before leaving for the airport back home.

Great Surprise at Fairmount Chendgu

Customer review rating 4.5/5

El D. Business - 29/04/2021 Confirmed reviews ALL

Was an amazing stay with great corner room and staff very pending of details and guest well being .I will be back and thank you to Hotel Manager Vladimir for organising it all .I will definitely come back .

Good experience

Customer review rating 5.0/5

Anonymous Business - 14/04/2021 Confirmed reviews ALL

I spent 4 nights at Fairmont Chengdu for business. Very good experience , Special thanks to the girls at lounge who are very warm and helpful. If I have to say something to improve , the swimming pool is little small and not be well managed .

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