Fairmont Chengdu

Customer review rating (ALL Rating) 4.8/5 408 reviews

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • An Art Deco nightclub and restaurants featuring cuisine from China, Japan and Europe

  • Extensive spa facilities including steam rooms, saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suites with panoramic cityscape views

ALLSAFE approved hotel

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section, Hi-Tech Zone
610041 Chengdu
China

GPS:30.553303, 104.069401

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Of all the luxury hotels in Chengdu, Fairmont stands out as the best corporate choice for its 11 dedicated meeting venues. These range from formal boardrooms to multi-purpose breakout rooms, all with theater lighting, surround sound and HD displays. For galas and society weddings, the pillarless ballroom offers 730 square meters of impeccably designed space. Lit by sunlight during the day and by celestial light fixtures at night, it can be divided in two or joined to make space for up to 850 guests.

Room descriptions and layouts

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

In all 336 rooms and suites, soft colors, contemporary artworks and stunning skyscraper views combine with subtle cultural references to make ours one of the most desirable five-star hotels in Chengdu. Executive-floor rooms offer private lounge access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  408 reviews

TripAdvisor Rating  5.0/5  3,705 reviews

room quality

Customer review rating 5.0/5

Lixin P. Business - Confirmed reviews ALL

warm toilet cover.

Dear Mr. p., Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed the cozy room. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future! With Best Regards, Rita Ge Director of VIP Service & Guest Experience

Marvelous night in Chengdu

TripAdvisor rating 5.0/5

Da N Business - TripAdvisor review

Well located hotel, good for enjoying the night life of Chengdu.and good service throughout the entire stay. Fast check in and checkout. Considerate staff offer their best service including concierge. The hotel also offers laundry service of 1 pc free of charge. Too many memories for me during the 1 night stay.

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled to read that you have enjoyed a marvelous stay with us! Your kind recognition on staffs' service has been shared with team members to support their ongoing passion for excellence on our daily offering. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!

You can always trust Fairmont

TripAdvisor rating 5.0/5

zongyuanz Solo travel - TripAdvisor review

I am an old fan of Fairmont. Jarvis from the concierge is very enthusiastic. The thoughtful service made me feel at home in Chengdu. The hotel's breakfast is a highlight, which made me feel the nanny-level service during the World Cup. . When I come to Chengdu in the future, I will definitely stay at the Fairmont Chengdu Palm Springs again.

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed the home away from home experience! Your kind recognition on Concierge Jarvis has been shared with team member to support the ongoing passion for excellence on our daily offerings. Spectrum offers both Western and Chinese style cuisine with Chengdu local specialties for breakfast which is a highlight for guests. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!

Amazing services and all welcomed staffs

Customer review rating 5.0/5

Cherie W. Solo - Confirmed reviews ALL

一流服务

NiceTrip

TripAdvisor rating 5.0/5

884chenj Families - TripAdvisor review

This time just to take the family to Chengdu on the choice of the relatively young Fairmont Chengdu, although just arrived in Chengdu is really hot, but also a little traffic jam, but to the hotel a concierge called Edmand little brother is very enthusiastic to help me open the car door to take the luggage, there is a called Chloe's front desk lady is very warm reception me, to me in advance prepared a welcome fruit, but also introduced the hotel information I need I like the orientation of the room, and the night view is really good, the hotel as a whole is very new, the equipment is also very good. When I checked out, the concierge arranged the car for me and helped me take all my luggage to the car. I really like this hotel and hope to stay again next time.

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed a pleasant stay and a wonderful trip in Chengdu! Your kind recognition on Concierge Edmund, Front Desk Chloe has been shared with team members to support their ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!

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Other web-users rate our hotel

  • 627 reviews 9.4/10 Location
  • 994 reviews 9/10 Room
  • 1,688 reviews 8.9/10 Service
  • 6 reviews 6.3/10 WiFi
  • 483 reviews 9.4/10 Vibe
  • 444 reviews 9/10 Breakfast
  • 433 reviews 9.1/10 Amenities
  • 375 reviews 8.7/10 Comfort

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