ibis budget Genève Palexpo Aéroport 1 star

Customer review rating (ALL Rating) 4.4/5 1,680 reviews

ibis budget Genève Palexpo Aéroport
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+ 16 Services

Hotel location

ibis budget Genève Palexpo Aéroport

Route Francois Peyrot 28
1218 le grand-saconnex
switzerland

Fax: (+41)22/5454650

Check-in from 15h00

Check out up to 12h00

  • AEROPORT DE GENEVE:  5 PALEXPO

  • By plane

    AEROPORT DE GENEVE-COINTRIN At 1km / 0 miles

  • By car

    AUTOROUTE A1 At 1km / 0 miles

  • By train

    COINTRIN At 1km / 0 miles

  • By train

    GARE CORNAVIN At 10km / 6 miles

GPS:46.234181, 6.117597

Companies

  • BIT 5.0 km / 3.0 mi
  • CERN 10.0 km / 6.0 mi
  • DUPONT DE NEMOURS 2.0 km / 1.0 mi
  • FEDE CROIX ROUGE 5.0 km / 3.0 mi
  • GIVAUDAN 3.0 km / 2.0 mi
  • IATA 0.0 km / 0.0 mi
  • ONU 6.0 km / 3.0 mi
  • SWISSCOM 2.0 km / 1.0 mi
  • TCS 2.0 km / 1.0 mi
  • WORLD TRADE CENTER 3.0 km / 1.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Non contractual photo

Our accommodation(s)

Our guest reviews for
ibis budget Genève Palexpo Aéroport

100% genuine reviews from our guests

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ALL Rating 4.4/5

1,680 reviews

TripAdvisor Rating 4.0/5

171 reviews

Good location

Customer review rating 3.5/5

Anonymous Families - 16/01/2022 Confirmed reviews ALL

Our one night stay was very pleasant and the room was clean and tidy

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Well located

Customer review rating 5.0/5

Maura M. Families - 14/01/2022 Confirmed reviews ALL

The hotel was clean and convenient. The central areas downstairs were pleasant. The staff were helpful.

Dear Maura, We very much appreciate your comments regarding your stay at the ibis budget Genève Palexpo Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, Friendly and efficient staff

Customer review rating 5.0/5

Anonymous Families - 12/01/2022 Confirmed reviews ALL

We spend one night prior to flying from Geneva to the USA. We were treated with courtesy and the staff went out of their way to help us in any way needed.

Dear Mary Ann, We very much appreciate your comments regarding your stay at the ibis budget Genève Palexpo Aéroport. We hope you had a good flight back home! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards,

Convenient location, less than 10 mins walk from the airport.

Customer review rating 4.5/5

Stuart D. Families - 03/01/2022 Confirmed reviews ALL

Functional, clean room perfect for overnight stay for early flight.

Dear Stuart, We very much appreciate your comments regarding your stay at the ibis budget Genève Palexpo Aéroport. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely,

Fast check-in and out. Nice front desk persons

Customer review rating 5.0/5

A. Friends - 30/12/2021 Confirmed reviews ALL

It was great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Good price, nice room, needed better directions

Customer review rating 3.5/5

Tg Solo - 29/12/2021 Confirmed reviews ALL

Took a while to find the hotel from the train station; there was no immediately obvious signage (eventually found a single Palpexo sign within the station). Once located, the walk was only about 8 minutes. Check in was straightforward, room clean and pleasant. Check out was and complimentary bus to the airport terminal easy. Would have been useful to know breakfast times before booking which were nowhere online.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Friendly staff, good location

Customer review rating 4.0/5

C. H. Solo - 02/12/2021 Confirmed reviews ALL

Sadly there was no one attending the reception in the morning when I left. I waited a few minutes, then dropped the card in the box.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Good value proposition

Customer review rating 5.0/5

Christian Business - 09/11/2021 Confirmed reviews ALL

Clean. Friendly service. Amenities are basic but they are there.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Best location for me

Customer review rating 5.0/5

Gary W. Families - 07/11/2021 Confirmed reviews ALL

Perfect for my extended stay yo visit my granddaughters who live in Grand Saccoxex

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Well located, very very close to the airport

Customer review rating 4.0/5

Lucia Couples - 26/10/2021 Confirmed reviews ALL

Very clean Well located Nice staff Free transport card

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Quick overnight at the airport

Customer review rating 3.0/5

Anonymous Families - 23/10/2021 Confirmed reviews ALL

We chose the hotel because of its proximity to the airport (early morning flight). All accommodations were fine but the room was lacking ventilation. We could not open the window due to the noise, so in the morning we both felt terrible (headache/nausea) because of the lack of ventilation during the night.

Dear VERMEIREN S., Thank you for taking the time to tell us about your experience at the ibis budget Genève Palexpo Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thierry ABEL General Manager

Well located

Customer review rating 5.0/5

Rosa M. Couples - 18/10/2021 Confirmed reviews ALL

The room was clean and new brand. Confortables beds. Highly recommended.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Very nice staff

Customer review rating 5.0/5

Olivier Families - 16/10/2021 Confirmed reviews ALL

We where at the hotel for just one night with my wife and our 1.5 year old child. There were games for the kid and the staff was super attentive and nice. Would recommend.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

No shuttle to airport

Customer review rating 3.0/5

Chris Couples - 16/10/2021 Confirmed reviews ALL

We booked the Ibis by the airport because we had an early morning flight. I booked online and in the comments said we needed to catch a shuttle to arrive at the airport at 4 am. I then asked if that would be a problem. I did not receive an reply. Upon checking in the person at the desk informed us they did not have a shuttle but there was a city bus nearby that we could take. The first bus is at 4:50 am. We were very disappointed that the staff chose not to respond to our question about a shuttle. Poor customer service!

Dear Miss H., Thank you for taking the time to tell us about your experience at the ibis budget Genève Palexpo Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thierry ABEL General Manager

Good stay, well located and closed to the airport

Customer review rating 4.0/5

Tatyana Couples - 07/10/2021 Confirmed reviews ALL

Very good staff and nice hotel. The room is clean with basic facilities. There is no fridge, locker and so on.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Well located

Customer review rating 4.5/5

Lynne Solo - 03/10/2021 Confirmed reviews ALL

Great for the airport. Trains just a short walk away for very easy access to Geneva centre.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

Peaceful Stay

Customer review rating 3.5/5

Ibby Business - 26/09/2021 Confirmed reviews ALL

Simple and functional

Dear Iyenemi, Thank you for taking the time to leave your comments regarding your stay at the ibis budget Genève Palexpo Aéroport. It is always a pleasure to receive positive feedback. Looking forward to the pleasure to welcome you again in our hotel. Best regards,
Customer review rating 0.5/5

Anonymous Solo - 21/09/2021 Confirmed reviews ALL

Awful customer support and very rude receptionist and he was very racist towards me. I want an refund.

Dear Mr. Mohammed Waqaas, Thank you for taking the time to tell us about your experience at the ibis budget Genève Palexpo Aéroport. Everyday, we strive to provide a superior service experience for every customer; therefore I immediately investigated with my staff what happened in order to understand your disappointment. It seems that you had to wait a few minutes before checking in, I am really sorry for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A holiday start

TripAdvisor rating 4.0/5

HansruediK11 Couples - 19/10/2019 TripAdvisor review

Good place to stay overnight, when plane leaves very early next day. Excellent bus connection to the airport and the city of Geneva. Clean room and great value for the price. Staff was very friendly and helpful.

Good Morning, Thank you for your great comment and see you soon Best regards from Palexpo Thierry ABEL General Manager

Perfect for the busy traveler

TripAdvisor rating 5.0/5

Christian R Business - 08/09/2019 TripAdvisor review

Good experience - fast and efficient Will come back again- I am adding text because they force me to add more texte- which is silly to be honest - why talk about this for 200 characters really. I do not get it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thierry ABEL General Manager

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