Hotel - Ibis Torreón
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Torreón Hotel

4.6/5 413 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

CENTRO DE CONV43 km / 26.72 mi

Your meetings and events

Ibis Torreón Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAN PEDRO 33 m2 4 m 20 12 12 20 0
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 ALL Rating 413 reviews

Our guest reviews for
Ibis Torreón

100% genuine reviews from our guests

Find out more
Salvador M. Families - 10/02/2020 Confirmed reviews ALL
« Excelente »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Salvador, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Gracias por tomarse el tiempo de realizar la encuesta y por compartir su experiencia con nosotros. Esperamos que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. J. González - Gerente General

Jo A. S. Friends - 05/02/2020 Confirmed reviews ALL
« Great stay »

Clean rooms and great accommodations for a reasonable price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joann, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. González - General Manager

Ra Business - 01/02/2020 Confirmed reviews ALL
« Nice place »

Was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. We hope with Your stays, You could have benefits to our loyalty program soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. González - General Manager

Anonymous Families - 28/01/2020 Confirmed reviews ALL
« It was ok. »

The pillows were too soft, the second day the hallways smelled awful (like a clogged bathroom).

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Blanca, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Estamos revisando el tema de Almohadas para ofrecer el mejor confort y tomando en cuenta los comentarios de nuestros huéspedes. Al igual monitoreando los olores en pasillos ya que hemos realizado recorridos y todo esta bien, no se si fue un caso excepcional de una habiatacion cercana durante su estancia pero apreciamos nos lo hiciera saber. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. J. González - Gerente General

Ana I. G. Friends - 21/01/2020 Confirmed reviews ALL
« good stay »

it was a confortable room, nice people at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Isabel, We very much appreciate your comments regarding your stay at the ibis Torreón. It is a pleasure to receive Your comments, We try to bring the best service in all areas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier G. - General Manager

Anonymous Business - 18/01/2020 Confirmed reviews ALL
« Excelenteeeeee »

Excelenteeeeee

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Rolf, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Excelente es la palabra que buscamos con cada uno de nuestros huespedes, gracias por elegirnos! Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Javier G. - Gerente General

Alejandra Families - 06/01/2020 Confirmed reviews ALL
« Excellent »

All was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandra, We very much appreciate your comments regarding your stay at the ibis Torreón. We are happy that all was great in Your stay with Us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. González - General Manager

J D. Couples - 02/01/2020 Confirmed reviews ALL
« Good stay at new IBIS in Torreon MX »

Took about an hour to find it as so new not on GPS & no billboard signs. Check-in was just a little out of ordinary as receptionist had never processed some who had used points before. It was still fairly quick. Food was excellent. The only negative comment is that the room was freezing. Management did give us extra blankets. Overall a nice place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy, We very much appreciate your comments regarding your stay at the ibis Torreón. I think You made our first payment by points, Sometimes we teach how to make it but They forget it when is not often. We have Heating to regulate the temperature in the room if it is Necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. González - General Manager

Jose Couples - 31/12/2019 Confirmed reviews ALL
« Excellent »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Jose, Le agradecemos enormemente su calificacion en relación a su estancia en ibis Torreón. Deseandole un feliz año nuevo y nuestros mejores deseos para este 2020, un saludo del equipo de ibis! Reciba un cordial saludo.

María T. J. G. Couples - 16/12/2019 Confirmed reviews ALL
« Excelente »

Mut agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Maria Teresa Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Nos alegra saber que la paso bien con nosotros. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. J. González - Gerente General

Tatiana D. Families - 09/12/2019 Confirmed reviews ALL
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. González - Gerente General

Roberto D. Families - 26/11/2019 Confirmed reviews ALL
« Excellent »

I love to stay at the hotel. It’s like home.

Our hotel has responded to the review
Our hotel has responded to the review

Muchas gracias Roberto, nos alegra que te sintieras en casa cono nosotros, esperamos verte pronto, recibe saludos de todo el equipo de ibis!

Efren C. Couples - 21/11/2019 Confirmed reviews ALL
« Bahtroom door must be opened by other side »

almost everything was ok, most issues was in bathroom, shower door must be opened by other side, it was difficult to enter into shower because space is very tiny, also body shampoo was difficult to apply.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Efren, We very much appreciate your comments regarding your stay at the ibis Torreón. Actually, that Door can be opened both sides. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. González - General Manager

Octavio R. Friends - 19/11/2019 Confirmed reviews ALL
« AGRADABLE »

HABITACION MODERNA, LIMPIA, AGRADABLE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Octavio, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Nos alegra el ver impresiones positivas en su estancia con nosotros, gracias por compartir. trabajaremos en a eficiencia del check in en busqueda de esa mejora constante. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Javier González - Gerente General

Francisco R. Business - 11/11/2019 Confirmed reviews ALL
« very good »

the room was so cleaned, personnel was friendly and clearly and with the information and attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier González - General Manager

Silvestre C. Families - 30/10/2019 Confirmed reviews ALL
« Great service by your staff, which makes the difference »

Micheal, Victor and Daniela made the difference ; great hosts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Silvestre, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Specially with Victor, Michelle and Daniela who were supported by Carlos, I know They are happy, and we all are really Thanked with Your Family! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, This is Your home! Sincerely, Javier González - General Manager

Harold Families - 16/10/2019 Confirmed reviews ALL
« We liked the hotel and we'll return whenever we're in Torreón. »

In general, we were pleased. Personnel were very polite, helpful and efficient. We were very disappointed by the kitchen. It's amateurish and not up to the prices. While breakfast was acceptably run-of-the-mill, other meals didn't get up to that standard. The menu should be simplified and kept well within the cooks' abilities and the restaurant's practical possibilities. Two of us would have liked to have an in-room safe. Note badly hidden near the floor (as happens in many hotels) but out in the open where it can be opened and locked quickly and easily. We all thought that the soap containers are rather silly. They're going to break and become an extra cost. We think that small bars of soap in cellophane, waxed-paper or recycled cardboard would be more "ecological." For us, selling small containers (degradable plastic) of shampoo at the front desk would be acceptable; we all happen to take our own shampoo with us. To repeat: We'll definitely return to Ibis whenever we're in Torreón.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harold, We very much appreciate your comments regarding your stay at the ibis Torreón. We are going to take all Your comments to Improve definitely, It help us a lot to be Better every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier González - General Manager

Adolfo G. Business - 06/10/2019 Confirmed reviews ALL
« HOTEL INNOVADOR, CON INSTALACIONES CONFORTABLES »

EXCELENTE TRATO EN RECEPCION, INSTALACIONES COMODAS .

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Adolfo, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Nos alegra que estuvo comodo con nosotros, un placer atenderle por ibis, Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Javier González - Gerente General

Jonathan S. Business - 01/10/2019 Confirmed reviews ALL
« Like Europe in Mexico »

I was in Torreon for a conference. The hotel was comfortable, well-appointed rooms with good water pressure and cold air conditioning, helpful and friendly staff, and good free breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback, I know my team will be happy with the results. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier González - General Manager

Daniel H. B. Business - 30/09/2019 Confirmed reviews ALL
« Excellent service »

Incredible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hau, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier González - General Manager

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