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Mercure Moulins Centre - Hôtel de Paris 4 stars

Customer review rating 4.3/5 935 reviews

ALLSAFE approved hotel

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Mercure Moulins Centre - Hôtel de Paris
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+ 18 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • In the city center in the historic district

  • Comfortable room

  • Wellness area with sauna, hammam and jacuzzi and well-being massage

  • Private and secure car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre (nearby) Paying
  • Well-being Paying
Catering
  • Breakfast Paying
  • Room service
Business services
  • 5 Meeting room(s)

Hotel location

Mercure Moulins Centre - Hôtel de Paris

21 Rue De Paris
03000 moulins
france

Tel: +33470440058

Fax: (+33)470340539

Check-in from 15h00

Check out up to 12h00

  • By plane

    CLERMONT FERRAND At 100km / 62 miles

  • By train

    MOULINS At 0km / 0 miles

GPS :46.568063, 3.330452

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Moulins Centre - Hôtel de Paris

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

935 reviews

TripAdvisor Rating 4.0/5

449 reviews

Very good ,staff excellent, SHOWER in bathroom useless

Customer review rating 4.0/5

Mme V. Business - 13/09/2021 Confirmed reviews ALL

Very good, SHOWER USELESS

Atmospheric Location

TripAdvisor rating 5.0/5

Oldmiller 13/09/2021 TripAdvisor review

Lovely room, very well presented in every way. Beautful building and very attentive at reception. We didn't eat in the hotel. The location is perfect and we appreciated the secure parking. Would definitely go back

Ras

Customer review rating 3.5/5

Anonymous Couples - 10/09/2021 Confirmed reviews ALL

Ras

Great location, beautiful hotel.

Customer review rating 4.0/5

Putzfee Families - 06/09/2021 Confirmed reviews ALL

Lovely hotel and friendly staff (although most don't speak English). We had a beautiful, big room, and the beds were very comfortable. The shower was the best we've ever experienced in a hotel! The big downside, however, was that the aircon happened to be not working in our room. When we asked about this at reception, we were immediately offered free breakfast to compensate for this. Obviously, this was a nice goodwill gesture, but unfortunately it was so hot and stuffy in the room that it was difficult to sleep, so the breakfast didn't really compensate for lack of sleep on what for us was a stopover on a very long car journey. As an Accor loyalty cardholder booking on the Accor app, I was disappointed to have been allocated a room with faulty aircon in the first place (we were told that about 10 rooms were affected).

Central location. Charming staff.

Customer review rating 4.0/5

Adrian B. Couples - 01/09/2021 Confirmed reviews ALL

Enjoyed the faded elegance including the worn stair carpets, the paintwork in the bedroom that needed redecorating and the lack of washbasin plug. The derailing shower door gave us a real laugh too. Seriously though, considering the recent covid related issues faced by you all, we had a great stay. The people were lovely the bed was comfortable and the parking arrangements were excellent.

We very much appreciate your comments regarding your stay at the Mercure Moulins Centre - Hôtel de Paris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service

Customer review rating 4.5/5

Jan C. Couples - 24/08/2021 Confirmed reviews ALL

Had a very friendly and warm welcome welcome. Excellent service mindset. Well located in the center.

Dear JAN C., We very much appreciate your comments regarding your stay at the Mercure Moulins Centre - Hôtel de Paris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séverine D. Directrice de sites

Hotel comfortable, good service, kind.

Customer review rating 3.5/5

G H. Couples - 23/08/2021 Confirmed reviews ALL

It is a pity, no one in the hotel spoke English or even tried.

Dear DR GERALD H., We very much appreciate your comments regarding your stay at the Mercure Moulins Centre - Hôtel de Paris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séverine D. directrice de site
Customer review rating 4.5/5

Stopover I. M. Couples - 11/08/2021 Confirmed reviews ALL

The hotel is located in a beautiful historic building decorated with taste and offering all amenities

Dear DARIO C., We very much appreciate your comments regarding your stay at the Mercure M. Centre - Hôtel de Paris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séverine Manager

good stay

Customer review rating 4.5/5

Anonymous Couples - 08/03/2021 Confirmed reviews ALL

Staff helpful cleanliness of the bedroom

Dear VANESSA L., We very much appreciate your comments regarding your stay at the Mercure Moulins Centre - Hôtel de Paris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 1.0/5

Anonymous Couples - 19/08/2020 Confirmed reviews ALL

It's summer, but not too hot. No need for air conditioning, plus I tend to turn it off if not absolutely necessary. We opened the window. But the couette was made for winter and cold temperature and there was no way of using only sheets. In other words, you make it difficult to not use the air conditioner. Because of that, I did not sleep well. Plus, your policy is very anti-ecological.

historical

Customer review rating 4.0/5

B. Business - 24/02/2020 Confirmed reviews ALL

Nice hotel and room. Shower temperature adjustment out of order.

nice room but bad neighbors above.......

Customer review rating 0.5/5

Gatien Families - 24/02/2020 Confirmed reviews ALL

Occupants from the room above kept kicking their feets on the floor until midnight!! uncivilized behavior!! 150€ for a bad quality sleep. very disappointed ....

Good stay

Customer review rating 4.0/5

Elisabeth A. Solo - 03/02/2020 Confirmed reviews ALL

The room was nice and I was welcomed by the attendant. The charge to park at the hotel's car park should be waved as other hotels in the centre of Moulin do not charge. In the room, coffee and tea facilities are provided but with very small paper cup which are unsuitable for purpose. The heat of the drink go through them which make the use unpleasant and not very practical. For a 4 star hotel, a normal cup made of porcelaine or similar should be provided which would be better for the environment too.

Not really that great

Customer review rating 1.0/5

Philippa J. Couples - 19/12/2019 Confirmed reviews ALL

Despite pictures of laid tables and a room service menu - we were informed that the restaurant closed 2 years ago! We were not advised when breakfast was and when we arrived at 9.30am staff were setting up for a conference. This just made us feel very uncomfortable and rushed. The cushion covers and the carpet were stained The manager made no attempt to help with the luggage despite the fact we were both laden Given that we had opted for a prestige room in all it was a disappointing experience.

Dear PHILIPPA J., Thank you for taking the time to tell us about your experience at the Mercure Moulins Centre - Hôtel de Paris. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Marie

Disappointing

TripAdvisor rating 1.0/5

437pj Couples - 14/12/2019 TripAdvisor review

Despite having photos of laid up tables, and reviews of restaurant on google, and a room service many it turns out you cannot eat here - there restaurant closed 2 years ago. The manager showed us to our suite- but no effort to help with the baggage despite the fact that me and my partner were overloaded. We were not informed of breakfast times. When we arrived at 9.30 the staff were rearranging the breakfast room into a conference room with no consideration of our wish to enjoy and peaceful unrushed breakfast. As it was it felt awkward. The shower is incorrectly plumbed and delivers a fire hydrant jet of initially cold water under pressure to your face. The carpet was stained as were the cushions. We had upgraded to a prestige suite on booking as it turned out we wished we had gone elsewhere.

Very pleasant hotel

TripAdvisor rating 5.0/5

45dav Couples - 17/07/2018 TripAdvisor review

Although we had booked a standard room, the room we received was much more like a superior room; which was a nice surprise, as we had been very disappointed with the last Mercure hotel in Saint Nectaire, where we had booked and paid for a superior room, but received (despite complaint) a very poor, dark and shabby standard room. The room here was very comfortable, with a spacious bathroom including separate bath and shower. The only minus point would be that the toilet is in a separate room without a hand basin. Although the hotel doesn't have a restaurant any more (apart from the breakfast room), there are plenty of restaurants within easy walking distance. Unlike the hotel in Saint Nectaire, where you had to pay €6 for towels to use the pool, the staff here willingly gave us towels for pool use at no extra charge. The staff were very friendly. Breakfast to the usual excellent Mercure standard, although there was no bacon! Although there is a parking charge, it is worth it, as the car park is secured by locked gates.

Very nice place.

TripAdvisor rating 4.0/5

Victoria S Couples - 09/07/2018 TripAdvisor review

Great location. Wonderful service. Clean, quiet room. Air conditioning and WIFI top notch. . Just one VERY SMALL hurdle: had to spend five minutes figuring out how to use all the levers and taps of the shower! Once I got it I had a wonderfully hot ablution. Also, if you have problems climbing stairs, the annex does not have an elevator The Hotel de Paris (Mercure) is a nice place which I would recommend to my best friend.

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