The Retreat Palm Dubai MGallery by Sofitel

The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.6/5 1,019 reviews

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Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

ALLSAFE approved hotel

Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

Telephone +971 4 524 7777

Fax +971 4 394 4785

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 15 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,019 reviews

TripAdvisor Rating  4.5/5  3,565 reviews

Great seafood night

TripAdvisor rating 5.0/5

Abdulnaseraubi Families - TripAdvisor review

Amazing food and outstanding service. The vibe as the name suggests is second to none. The food is tasty and fresh. Special thanks to Vikram, Reda and Islam for fabulous service. The outdoor seating area overlooks the beach, the sweet is quite wide and delicious.

We love it!

TripAdvisor rating 5.0/5

jjbriquet Families - TripAdvisor review

Everything is more than Ok, it was the second time for us there and we enjoyed every minute! The staff is super friendly, food is OK, the beach and the pool are perfect for a 2 years old kid. We love this place and we are looking forward to the next vacation!

Awesome

TripAdvisor rating 5.0/5

Arthur S Families - TripAdvisor review

5! Excellent. 💯 - Awesome staff - Relax atmosphere and music - Beautiful cuisine - Sea is clean There was with wife and son and celebrate son’s birthday and that was amazing. 🎉 For the son they gave a gift and sang a song “Happy Birthday”, son was happy be here.

Dear Arthur S, Thank you for sharing your 5 star feedback on TripAdvisor following your recent stay at The Retreat Palm Dubai MGallery by Sofitel. Your positive review was very much welcomed, and we appreciate your remarks about the relaxed atmosphere and music at the resort, the quality of food served at our restaurants and the facilities. We would also like to wish your son a belated “Happy Birthday”. We were extremely pleased to read that we managed to exceed your expectations on this special occasion. Making our guests comfortable is really a remarkable achievement for my entire team. I will ensure to pass on your compliments to them. I would like to thank you once again for taking the time to post your review, and we look forward to having the pleasure of welcoming you back to our resort soon. Yours sincerely, Samir Arora General Manager

FABULOUS WEEK AT THE RETREAT

TripAdvisor rating 5.0/5

JANINE L TripAdvisor review

A truly fabulous week we had .On arrival we were checked in at reception by the wonderful Boushib,who continued his first class service throughout our stay. As we were early arrivals,the beautiful Nikki showed us where to store our luggage safely ,and then took us to a room to get changed ,so as not to waste any time while waiting for our room to be made up. The whole place is spotless,and Dawood our housekeeper for the week was amazing.Nothing was too much trouble,and again, the room was so clean and fresh ,and well stocked every day. The food was lovely ,and so healthy,catering for all kinds of diets,and once again the staff were as attentive as everwhere else in the hotel ,especially Durgha,whom we got to know well throughout our visits each day. We will miss it all,but hope to be back again soon. Tak and Janine.

Dear 477janinel, Thank you so much for your wonderful comments on TripAdvisor and for choosing to stay at our resort. It was a real pleasure to serve you and to create The Retreat Palm Dubai MGallery by Sofitel experience for you. Furthermore, we are glad that you liked our facilities and the fabulous service provided by Boushib, Nikki, Dawood and Durga. It would be an honor to welcome you again to create more memorable moments with us in the near future. With kind regards, Samir Arora General Manager

Mr.

TripAdvisor rating 5.0/5

428ehssk Couples - TripAdvisor review

Boushib was an excellent advisor during my stay. He kindly explained everything and recommanded perfect placed and restaurants. Also arranged all transportation services at right time. Definitely one of the best experience, would recommand this hotel.

Dear 428ehssk, We are thrilled to read about your wonderful experience and appreciate your compliments on the service we provide at The Retreat Palm Dubai MGallery by Sofitel. The team is always happy and motivated when showered with overwhelming words of praise. Knowing that your stay was pure bliss is music to our ears. We are extremely grateful for the lovely comments towards Boushib who went beyond to ensure you had a fantastic stay and memorable moments. We eagerly wait to welcome you back again for another memorable experience soon. Yours sincerely, Samir Arora General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,031 reviews 7.7/10 Location
  • 2,199 reviews 8.6/10 Room
  • 4,540 reviews 9.1/10 Service
  • 36 reviews 6.9/10 WiFi
  • 1,668 reviews 8.3/10 Food
  • 1,171 reviews 9/10 Cleanliness
  • 888 reviews 8.7/10 Beach
  • 792 reviews 8.5/10 Pool

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