Mercure Luxembourg Off kirchberg 4 stars

Customer review rating 4.6/5 70 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Luxembourg Off kirchberg
See on a map
+ 13 Services
Book this hotel
Meeting Planner ALL

Your loyalty is rewarded

Hotel extras

  • Next to the airport and 10 minutes from the city centre

  • An ALLSAFE Label Bureau Veritas certified hotel

  • Modern welcoming rooms

  • Relaxing bar and business lounge

  • Business facilities and free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Business centre
Information message

Hotel location

Mercure Luxembourg Off kirchberg

271
Rue De Neudorf
2221
luxembourg
luxembourg

Tel: +352281325

Check-in from 14h00

Check out up to 12h00

  • LINE 7 :  7 25 9 NEUDORF BRASSERIE

  • By plane

    FINDEL INTL AIRPORT At 4km / 2.49 miles

  • By car

    GARE LUXEMBOURG At 3km / 1.86 miles

  • By train

    GARE LUXEMBOURG At 8km / 4.97 miles

GPS :49.622382, 6.164644

Companies

  • AMAZON 2.2 km / 1.37 mi
  • CAMPUS KIRCHBERG 2.4 km / 1.49 mi
  • DELOITTE 1.6 km / 0.99 mi
  • DELOITTE EY BGL 3.0 km / 1.86 mi
  • ERNST AND YOUNG 1.7 km / 1.06 mi
  • FERRERO 3.8 km / 2.36 mi
  • JUSTICE COURT 3.9 km / 2.42 mi
  • KPMG 1.3 km / 0.81 mi
Companies

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room, Family with 1 double bed and 2 sofa beds for one person

  • Max. number of persons: 4
  • Area: From 20 m² / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

HOTEL BAR

Non contractual photo

All in one, Eat, drink and work at your convenience! An inspiring place for your decisions and conversations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Luxembourg Off kirchberg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

70 reviews

Fantastic hotel, amazing staff

Customer review rating 4.6/5

Andras Business - 09/10/2020 Confirmed reviews ALL

Extremely helpful staff, wonderful design, great overall experience

Dear Andras B., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg Hotel. Thank you very much for taking the time to review your stay, the team put heartfelt effort into the service they provide and genuinely care about your experience with us, with new safety measures in place we put even greater effort into your satisfaction and making you feel so very welcome. It is an honor to read that you very much appreciated the room, the design and our team. Regarding breakfast, it is true that we had to adapt to the current situation. But we strive to improve every day to offer the best experience for our valued customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien

Perfect example of sincere hospitality

Customer review rating 4.6/5

Wiresh Solo - 07/10/2020 Confirmed reviews ALL

Hospitable enviroment with great people working there. The rooms where perfect and as expected, but the way the service downstairs was delivered did it for us.

Dear Wiresh C., Thank you for such a fantastic review following your recent stay at the Mercure Luxembourg Off Kirchberg Hotel. Our main aim is to ensure a high standard of cleanliness and hygiene and we were delighted to read you found your room spotless! Thank you for your heartfelt comments about the team. Maëva is indeed a great asset to the team and she was really happy to read the review! We do the best to give our guests the most professional and warm stay, so we are glad to hear the staff was kind We look forward to welcoming you back in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien

Nice hotel and staff

Customer review rating 4.6/5

Anonymous Business - 30/08/2020 Confirmed reviews ALL

Room almost new, good and quiet location

Dear Mr G., Thank you for taking the time to send us your rating. I am delighted that you had a pleasant experience with us and am delighted to be able to share this positive feedback with all the Mercure team. We hope to have the pleasure of seeing you again in the future :-) Kind regards, Maëva Front Desk

Top class hotel, Very convenient for Airport

Customer review rating 4.6/5

Mike F. Business - 10/03/2020 Confirmed reviews ALL

Fantastic, I have stayed a couple of times and highly recommend the hotel. Super friendly staff, modern and comfortable rooms, excellent breakfast

Dear Michael F., Thank you very much for taking the time to write such nice comments following your stay at the Mercure Luxembourg Off Kirchberg Hotel. It was a pleasure to welcome you to our hotel and we are glad to learn that you had an enjoyable stay. We remember your check-in. It was a nice moment for us also! We are happy to know that you found the room, the staff and the breakfast nice. We were thrilled to share your kind words with all the teams! This is so rewarding for all of us as we are striving every day for excellence. Looking forward to the pleasure of welcoming back to our hotel during your future stays in Luxembourg. Sincerely, The reception

Beautiful Interior Design

Customer review rating 4.6/5

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

Fabulous design. Friendly staff. Excellent location for Kirchberg. If you are traveling for Amazon, stay here.

Dear Jamie R., Thank you so much for the time that you took to share your impressions with us. We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg Hotel. We are happy you found our location to be good and that you enjoyed our room and found our staff friendly. It was also a pleasure for us to welcome you in our hotel. About coffee, we have Nespresso Machine in all our Privilege Rooms. Minibar are being delivered. We are sorry that they were not present during your stay. We have noticed your remarks and will take them into consideration for our future operations. Thank you again for taking the time to write a review, glad that you had a good experience and we look forward to seeing you again! Many Thanks, The reception

Good hotel

Customer review rating 4.6/5

Artur Couples - 05/03/2020 Confirmed reviews ALL

We had only one night without breakfast. The hotel is new. The design is very good, we really liked it. The view from the room was beautiful as well. Check-in day was my birthday and i asked for some gift. They presented to me voucher for 2 welcome drinks (we were two persons). I am satisfied for this, of course, but if the hotel would do it proactively, it will be nicer. I know, hotel is not obliged to do it, but if they do, the impression can be memorable, you know. Then we asked to heat our food in microwave oven and they did it. So, with these two not common requests we provided some kind of test drive for reception's guy in the new hotel and he successfully passed it, great! Customer satisfied, it is the most important. About the room. Again, the room was very beautiful, good size, clean. Only couple of things i would like to say: 1. There are very dark. Only several weak lamps (in style of incandescent lamps). They provided intimate lighting, it is great, but if you alone business traveler... 2. There are no normal desk for work. Again, it is a problem if you need to work on your laptop, for us both points were unimportant. 3. In shower not installed shelf for shampoo and gel tubes. Not so comfortable to take it from shower's floor. 4. Price. we paid 176 Euro for one night without breakfast. I think, It is overpriced for the newly opened hotel at least. But anyway, it is the very good hotel, much better than you expect from mid-scale hotel brand.

Dear Artur N., First, we want to thank you for your reservation, your good review and the top points! It was an honor for us to welcome you in our hotel and to contribute to your pleasant and comfortable stay in Luxembourg during your birthday. We are happy to know that you found the room beautiful, good size and clean. It’s also a pleasure to read that you were satisfied with our team. It is always a pleasure to receive positive feedback. I will share your comments with our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noticed your comments about the lamps, the space for work, the shower and the price. All our rooms are different. But the style remains the same. In the shower there is a new system coming to maintain shampoo and gel tubes. We are sorry that is was not installed before your stay. We thank you again for take your time to wrote a review for us and we looking forward to serve you again. It was a real pleasure to have met you. We hope to see you again in our new hotel. Sincerely, The reception

Excellent service

Customer review rating 4.6/5

Jonathan Business - 02/03/2020 Confirmed reviews ALL

Terrific 3 night stay with exceptionally helpful and attentive staff

Dear Jonathan E., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg Hotel. We are so happy to know that you enjoyed your stay with us. For the staff it was a pleasure to welcome you at our property and we sincerely hope to have the chance to host you again should you visit Luxembourg once more. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Laocated near kirchberg, where i had a meeting.

Customer review rating 4.6/5

Ilias D. Business - 01/03/2020 Confirmed reviews ALL

Very comfortable stay, nice bed. The fact that the breakfast was served by 6 30 was highly appreciated.

Dear Ilias D., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg. It is always a pleasure to receive positive feedback. The staff is happy to know that you enjoyed your stay and your bed. Everything has been designed for your comfort. So we are very happy with your feedback. On the week start the breakfast start to 06h30 untill 10h. We thought this was the ideal time for our guests. With your confirmation we are also happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Well located, beautiful and comfortable rooms. Great staff.

Customer review rating 4.6/5

Patricia Friends - 17/02/2020 Confirmed reviews ALL

The plan was originally to stay for one night but after having our flight cancelled, the staff were incredibly helpful and supportive in hosting us for an extra night at a reasonable price. The rooms were lovely, the lounge was beautiful with comfortable workspace if you’re travelling for business or tend to take some work on holiday with you. Very clean too and very convenient to get into the centre of the city and to the airport as the bus stops are just outside the hotel.

Dear Patricia B., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg. You comment give us a lot of encouragement. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very glad to know that you enjoyed our place and service. We hope to see you soon! Our best regards! Sincerely, The reception

Good stay, employees need a better training on the job?

Customer review rating 4.6/5

K Business - 11/02/2020 Confirmed reviews ALL

Good stay with friendly staff. Nevertheless they are not yet aware about the Accor policy ....

Customer review rating 4.6/5

Jan A. Families - 10/02/2020 Confirmed reviews ALL

Nice location (family close by), bus just outside, quiet room, good beds. Will return in april.

just about ok

Customer review rating 4.6/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Bed comfortable, room too small, no desk to work at, mineral water replaced some days not others, no fridge or minibar despite there being a place for one. Not upgraded, despite being a very long standing gold (occasionally platinum) member. Will not stay at this hotel again.

A new option in Luxembourg.

Customer review rating 4.6/5

Thomas Business - 06/02/2020 Confirmed reviews ALL

New hotel in town. Not all facilities (e.g. restaurant) are done yet, but the rooms are fully functional. Nice place. Although my room (118) was more a less windowless with just a small window reaching knee height. Odd. Weird.

Our most recent 20 reviews

Our other hotels nearby