Mercure Luxembourg Off kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 732 reviews

ALLSAFE approved hotel

Information message

Mercure Luxembourg Off kirchberg
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+ 15 Services

Hotel extras

  • Next to the airport and 10 minutes from the city centre

  • An ALLSAFE Label Bureau Veritas certified hotel

  • Modern welcoming rooms

  • Relaxing bar and business lounge

  • Business facilities and free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Luxembourg Off kirchberg

271
Rue De Neudorf
2221 luxembourg
luxembourg

Check-in from 15h00

Check out up to 12h00

  • LINE 7:  7 25 9 NEUDORF BRASSERIE

  • By plane

    FINDEL INTL AIRPORT At 4km / 2.49 miles

  • By car

    GARE LUXEMBOURG At 3km / 1.86 miles

  • By train

    GARE LUXEMBOURG At 8km / 4.97 miles

GPS:49.622382, 6.164644

Companies

  • AMAZON 2.2 km / 1.37 mi
  • CAMPUS KIRCHBERG 2.4 km / 1.49 mi
  • DELOITTE 1.6 km / 0.99 mi
  • DELOITTE EY BGL 3.0 km / 1.86 mi
  • ERNST AND YOUNG 1.7 km / 1.06 mi
  • FERRERO 3.8 km / 2.36 mi
  • JUSTICE COURT 3.9 km / 2.42 mi
  • KPMG 1.3 km / 0.81 mi

Hotel services

Check-in from - Check out up to

In summary
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

HOTEL BAR Non contractual photo

All in one, Eat, drink and work at your convenience! An inspiring place for your decisions and conversations

Our accommodation(s)

Our guest reviews for
Mercure Luxembourg Off kirchberg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

732 reviews

TripAdvisor Rating 4.5/5

41 reviews

Super accueil

Customer review rating 5.0/5

Will Business - 16/12/2021 Confirmed reviews ALL

Great experience in Mercure, great employees and services

Dear WILLIAM P., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a happy Christmas, Best Regards Maëva Front Desk

Good Stay

Customer review rating 4.5/5

Anonymous Business - 16/12/2021 Confirmed reviews ALL

Great service all round. Thank you.

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg. We wish you a happy Christmas, Best Regards Maëva Front Desk
Customer review rating 4.5/5

Terje K. Families - 13/12/2021 Confirmed reviews ALL

A bit Small Room, but Nice and Clean. The Wall cabinet over the fridde cabinet should be removed. Iseveral struck My head into it and is dangerous during night visit to the bathroom. It would be Nice to have washcloth and the stick for help topputøvere on shorts ( IKEA have them cheap)

Dear TERJE k., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note of the wall cabinet and are truly sorry. Do not hesitate to ask our teams at reception, we have other rooms if you want to change. The configuration is different in some rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maëva Front Desk

Just perfect

Customer review rating 5.0/5

Axel C. Business - 08/12/2021 Confirmed reviews ALL

a week's stay at this simply fabulous hotel, the most friendly and helpful staff. The room is very well soundproofed and very clean! I highly recommend

Dear AXEL C.-MEUNIER, Thank you for taking the time and trouble to complete a survey following your recent stay :-) We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to our establishment in the near future. Yours sincerely, Maëva Front Desk
Customer review rating 2.5/5

Anonymous Business - 06/12/2021 Confirmed reviews ALL

- no COVID check (vaccination or test or other) - an absolute no-go - team claimed I had come for breakfast and wanted to charge accordingly though I did not even enter the breakfast space during my stay

Good stay for business

Customer review rating 4.5/5

Marc Solo - 05/12/2021 Confirmed reviews ALL

I stayed for one night (business trip) and all was perfect. I felt very welcome during check-in and hen I had a drink at the bar. The room was clean and had a free bottle of water. Breakfast was OK and check-out went very smooth, again by a friendly person at the desk.

Dear MARC J., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maëva Front Desk

Good stay and friendly hosts

Customer review rating 4.5/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

Kind staff welcoming guests, tidy rooms in modern design - lucky me I could stay at that place instead of the one I used to.

Dear AXEL H., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maëva Front Desk

udany pobyt

Customer review rating 4.0/5

Klaudia Business - 02/12/2021 Confirmed reviews ALL

in general - good quality, however not fresh and fermented fruit were observed during breakfast.

Dear KLAUDIA L., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maëva Front Desk

Excellent as always

Customer review rating 5.0/5

A.g. Business - 29/11/2021 Confirmed reviews ALL

I m always satisfied at Mercure Off Kirchberg. Great quality of standards, personnel very kind and professional. Room is clean, warm welcome and not far from my work. Only thing, that they don't give complementary breakfast in the weekends like the other Accor hotelswhich I book through the same reservation system, but anyway they offer a great room upgrade and they are very nice people.

well located and good stay

Customer review rating 5.0/5

Dr. I. N. Couples - 24/11/2021 Confirmed reviews ALL

We stayed at the hotel from 27.11.21 to 13.11.21 and really enjoyed it. From the very first moment, at the reception, we received a respectful and matter-of-fact treatment, mostly from Mr. Khalid. At breakfast We were privileged to receive gluten-free rolls and croissants every morning and it is important to note the great attitude, cleanliness and selection of food with Mrs. Anna taking care of every detail on a bright face. The maid who took care of our room, helped us with every request very efficiently. We're glad We've chosen to stay at your hotel and of course recommend you.

Dear DOV I., A warm thank you for your 5-star review ! We thank you for your compliments on the team and especially to Khalid and Anna :) We hope to welcome you soon again Kind Regards Maëva - Front Desk

Perfect stay

Customer review rating 5.0/5

Marc B. Friends - 20/11/2021 Confirmed reviews ALL

Everything was on point. Loved it all!

Dear MARC B. MORALES, A warm thank you for your 5-star review :) We hope to welcome you soon again ! Best Regards Maëva - Front Desk

Convenient for reaching the Expo.

Customer review rating 4.0/5

Dr. G. Business - 17/11/2021 Confirmed reviews ALL

Good room and nice service.

Excellent customer experience!

Customer review rating 5.0/5

Marlene Families - 15/11/2021 Confirmed reviews ALL

High end hotel with awesome attention to the customer's needs. Perfect for business and leisure alike.

Dear Marlene, A warm thank you for your 5-star review :) We hope to welcome you soon again ! Best Regards Maëva - Front Desk

Great stay at a great location

Customer review rating 5.0/5

Christian V. Couples - 15/11/2021 Confirmed reviews ALL

Very friendly staff, well designed rooms, a drink at the bar is a very nice touch, good breakfast, we felt welcomed and home.

Dear Christian A warm thank you for your 5-star review :) We hope to welcome you soon again ! Best Regards Maëva - Front Desk

Modern & Cozy

Customer review rating 4.0/5

Anonymous Business - 12/11/2021 Confirmed reviews ALL

Kind personnel and modern rooms.

Dear GUGLIELMO M., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maëva Reception

Excellence is a welcome luxury

Customer review rating 5.0/5

Anonymous Business - 11/11/2021 Confirmed reviews ALL

Thanks, all good. Please: No honey in the shower gel. This is unethical. Or, at least, provide a vegan alternative.

Dear Even, A warm thank you for your 5-star review. We thank you for your compliments on the team and especially to Tiago. We hope to welcome you soon again Kind Regards Maëva - Front Desk

Well located close to family.

Customer review rating 4.0/5

Jan A. Families - 09/11/2021 Confirmed reviews ALL

Nice, but lower grade due to cold room. Unable to increase temperature in the room.

Dear JAN A., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. There is a thermostat in all rooms. You can change the temperature as you want. Do not hesitate to contact our reception teams. They are available 24/24 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maëva Reception

My favorite hotel

TripAdvisor rating 5.0/5

friday245 Business - 03/08/2021 TripAdvisor review

I m going often to this hotel for long stays due to my work. Honestly, in couple of months I couldn't notice any serious issue. The more I went there, the more I felt happier and more welcomed. Personnel very kind and professional, cleaning is top. I believe management are doing a great work.

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