ibis Styles Lublin Stare Miasto

ibis Styles Lublin Stare Miasto

Customer review rating (ALL Rating) 4.8/5 819 reviews

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Description

Hotel extras

  • The hotel is "ALLSAFE" certified

  • 114 modern rooms, including connecting rooms

  • Free parking

  • Location in central part of Lublin with easy access to tourist attractions

  • Free WIFI throughout the hotel

ALLSAFE approved hotel

Hotel location

ibis Styles Lublin Stare Miasto

Aleja Solidarnosci 7
20841 LUBLIN
Poland

Telephone +48 81 479 18 88

  • By plane

    LUBLIN AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By plane

    LUBLIN AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By car

    S12 At 10km / 6.21 miles

  • By train

    LUBLIN At 5km / 3.11 miles

GPS:51.252152, 22.566562

Companies

  • ALTKOM 1.5 km / 0.93 mi
  • CONCENTRIX 1.5 km / 0.93 mi
  • GENERALI 1.5 km / 0.93 mi
  • PHLEXGLOBAL 1.5 km / 0.93 mi
  • SII 1.5 km / 0.93 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LEGENDY MIASTA

Modern, warm vibe of LEGENDY MIASTA restaurant offers an excellent menu of dishes based on regional products with a modern touch. It's a good place for a daily meal where the menu changes seasonally.

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 220 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  819 reviews

TripAdvisor Rating  5.0/5  35 reviews

Mixed reviews i should say

Customer review rating 3.0/5

Mohit Business - Confirmed reviews ALL

difficult to talk to restaurant people and they did not understand english. Otherwise it was all nice stay.

Dear Mohit A., Thank you for taking the time to tell us about your experience at the ibis Styles Lublin Stare Miasto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager

Great staff!

Customer review rating 5.0/5

Steve Business - Confirmed reviews ALL

A very nice modern hotel made even better by the service team.

Dear Steve M., We very much appreciate your comments regarding your stay at the ibis Styles Lublin Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

Great stay

Customer review rating 5.0/5

Robin Couples - Confirmed reviews ALL

Clean, fun decor, quiet, nice bar and restaurant.

Dear Robin, I want to thank you for taking a moment to write the review. I'm pleased that you had a great experience and happy to hear that we met your expectations. Thank you again for your review and we look forward to welcoming you again soon. Kind Regards Front Office Manager

Bad service and very bad attitude and customer service

Customer review rating 1.0/5

Christos Business - Confirmed reviews ALL

I am a 20 years long customer of Accor. For the first time ever room service (plus any supervisor afterwards) completely ignored their duties and my room was not cleaned, towels not changed and out of soap. I complained about the above. I was promised to be called back by the GM. I had to call the hotel several times and the GM was neither taking my calls nor returning them. The hotel personnel lied to me telling me that GM is Paulina. In general hotel personnel was hiding behind their fingers, not willing to provide full names but only first names. I requested one night refunded as a minimum token of the very bad service. The hotel persistently denied my request, using the ridiculous argument: "Considering the fact that you used breakfast and accommodation we are not able to refund you the whole amount for one night" Does this mean that next time I book a room including breakfast and I do not use the breakfast I can ask for money back? Does it mean that I can tell the hotel that I do not wish my room to be cleaned and the hotel will refund me the money for the cleaning? Is that the way it works in Accor? I would like to think that this is just ridiculous, incompetent and unprofessional attitude of Ibis Lublin and it has to be dealt with very seriously. I am expecting today the 3000 points credited to my account and the contact (full name and email) of the hotel's GM manager, in order to escalate this issue higher.

Friendly welcome, perfect room and very flexible

Customer review rating 5.0/5

Christian V. Solo - Confirmed reviews ALL

On my way to deliver relief goods for refugees from Ukraine I spend a night at Lublin. Not only the welcome was nice and everything was prepared, also the guest in the restaurant used it as "briefing center" for the current situation on the border. I could leave my car/trailer directly in front of the hotel to provide some protection. Just perfect from beginning to end. Thank you ibis Styles Lublin Stare Miasto, and thank you Polish people for the support for Ukarine!

Dear Christian V., We very much appreciate your comments regarding your stay at the ibis Styles Lublin Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

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