ibis Toulouse Purpan 3 stars

Customer review rating (ALL Rating) 4.2/5 791 reviews

Hotel extras

The restaurant will close for the festive period from Friday December 16 through Sunday January 01. Apologies for any inconvenience. Season's greetings from the team, and see you soon at ibis Purpan!

ALLSAFE approved hotel

Hotel location

ibis Toulouse Purpan

1 Rue Jean Viollis
31300 TOULOUSE
France

GPS:43.613667, 1.395948

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Shaker

Non contractual photo

La Compagnie Bistrot Purpan has a tasty menu, with side dishes of you choice to enjoy in the dining area, in your room or on the terrace. Why not pair it with a glass of wine from our selection? Enjoy!

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  791 reviews

TripAdvisor Rating  4.0/5  218 reviews

Bed Bugs

Customer review rating 1.5/5

Jcq Business - Confirmed reviews ALL

The hotel was nominally ok except my room was infested with bed bugs. I have bites and welts across my legs and arms. I’ve heard from several other guests of similar experiences

Cher M. Q., Merci d'avoir pris le temps de partager auprès de notre communauté votre expérience au sein de notre Hôtel. Nous sommes navrés de vous lire et de constater que notre premier échange par mail n'était pas à la hauteur de vos attentes. En effet, vous nous avez fait part de cette suspicion par mail le 19 décembre , après avoir séjourné chez nous 4 nuits. Nous trouvons regrettable que vous n'ayez pas pris le temps de nous en parler directement pendant votre séjour. En effet, cela nous aurait permis d'intervenir immédiatement en condamnant cette chambre (le temps de faire constater ou non la présence de nuisible) et de vous permettre de séjourner dans une autre chambre en toute tranquillité. Sachez que nous sommes sincèrement désolés de cet incident, une société a bien été mandatée pour intervenir dans les plus brefs délais. Nous serions ravis de vous prouvez à nouveau que nos services puissent être à la hauteur de vos attentes. N'hésitez pas à nous contacter afin que nous puissions échanger et trouver une solution, Bien cordialement, La Direction

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

very clean, good breakfast, friendly atmosphere and personal

Dear Andrea B., We very much appreciate your comments regarding your stay at the ibis Toulouse Purpan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location for Sing Sing

Customer review rating 4.5/5

Gie Couples - Confirmed reviews ALL

Perfect location for events at Sing Sing

Cher Gie, Un grand merci pour ce joli retour suite à votre séjour au sein de notre Hôtel Ibis Toulouse Purpan. Nous mettons tout en oeuvre pour vous offrir le meilleur service possible. Notre emplacement privilégié vous permet en effet d'être juste à côté du Sing Sing. Nous serions ravis de vous re(ce)voir à nouveau, Très belle journée, L'équipe Ibis Toulouse Purpan

Satisfactory

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Carpets were a bit dirty and there was a bug on the covers Still a good experience otherwise

Overpriced

Customer review rating 0.5/5

Anu Families - Confirmed reviews ALL

I paid for the room and when I arrived I was churched 25€ extra for nothing! This hotel is near when my family lives but I will never stay here again. For almost 80€ I would choose better place

Dear ANNA T., Thank you for taking the time to tell us about your experience at the ibis Toulouse Purpan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The team Ibis Toulouse Purpan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 234 reviews 9.1/10 Location
  • 548 reviews 5.9/10 Room
  • 483 reviews 8.4/10 Service
  • 8 reviews 6.8/10 WiFi
  • 222 reviews 6.1/10 Cleanliness
  • 185 reviews 7.9/10 Breakfast
  • 116 reviews 3.7/10 Food
  • 81 reviews 2.4/10 Amenities

Powered by Trustyou