Mercure Orange 4 stars

Customer review rating 4.5/5 2,722 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Orange
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Hotel extras

Mercure Orange is located at the heart of the Orange Central Business District. It is near many local wine bars, restaurants and quality shopping hot spots.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf (Nearby)Paying
  • TennisPaying
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Orange

94 Byng Street
2800
orange
australia

Tel: +61263625611

Fax: (+61)263613714

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  ORANGE STATION

  • By plane

    ORANGE AIRPORT At 15km / 9 miles - Shuttle paying

  • By plane

    SYDNEY AIRPORT At 265km / 164 miles - Shuttle paying

  • By train

    ORANGE STATION At 1km / 0 miles

GPS :-33.281653, 149.09754

Companies

  • AGRESTIC GROCER 5.0 km / 3.0 mi
  • BORRODELL VINEYARD 10.0 km / 6.0 mi
  • BRANGAYNE WINES 8.0 km / 5.0 mi
  • HEIFER STATION 10.0 km / 6.0 mi
  • LOLLI REDINI 0.0 km / 0.0 mi
  • UNION BANK 0.0 km / 0.0 mi
Companies

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

DELUXE ROOM, 1 QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 QUEEN AND 1 LONG SINGLE BED

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 2 KING SINGLE BED

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM, 1 KING BED

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

DIGGERS BAR AND GRILL

Type of cuisine: Bistro

Diggers Bar and Grill offers a contemporary Australian food selection, with the freshest produce from the local community. We serve the region's juiciest cuts of steak and carefully chosen seasonal produce, with an emphasis on quality.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Type of cuisine: Regional

The Greenhouse of Orange showcases the best fresh produce and wine that the Central West community has to offer.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREENHOUSE OF ORANGE

Non contractual photo

The bar provides a perfectly selected wine list and wide range of imported and craft beers to enhance your lunch or dinner experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Orange

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,722 reviews

tripadvisor

TripAdvisor Rating 4.0/5

433 reviews

Terrific location & super clean

Customer review rating 4.5/5

Anonymous Solo - 27/10/2020 Confirmed reviews ALL

This is the 2nd time we’ve stayed (last minute booking) and both times have been great. Very tidy rooms and comfy bed with extra clean linen. Well priced and an excellent location!

Well located, close to shops and restaurants.

Customer review rating 4.5/5

Jac Couples - 27/10/2020 Confirmed reviews ALL

We were welcomed with very friendly and efficient staff. Under the circumstances with COVID, check in and check out was handled professionally. A very comfortable and clean room. Great position.

Well located

Customer review rating 4.5/5

Penny B. Families - 27/10/2020 Confirmed reviews ALL

Our room was directly across from reception, we'd had a very long drive from the mid north coast and we were disturbed during the night by loud conversation and traffic

well located, pleasant stay

Customer review rating 4.5/5

Kathy A. Friends - 27/10/2020 Confirmed reviews ALL

we booked very last minute for 2 rooms, both couples were accomodated. First night we were given downstairs rooms and one room was facing the road so was not great but like i said we booked last minute. The next night we got moved to the King Room and staff took our personal belongings to the new room Those rooms were very good

Quick stay over

TripAdvisor rating 4.0/5

elford0013 27/10/2020 TripAdvisor review

Very quick stay over, got a room upgrade , was fantastic, very big clean and spacious. Staff were friendly and very helpful. Location was within walking distance to Services club with a Coles straight across the road as well.

Comfortable room, tidy, good location

Customer review rating 4.5/5

Lynn Business - 26/10/2020 Confirmed reviews ALL

Staff friendly, room clean (king room above office), good location

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Nice large room

Customer review rating 4.5/5

Kayla S. Families - 26/10/2020 Confirmed reviews ALL

Lovely room with a shared balcony Spacious and great value for money

Good morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Excellent location. Enjoyed our stay. Would stay with you again

Customer review rating 4.5/5

Louise S. Couples - 26/10/2020 Confirmed reviews ALL

My daughter in law had organised a bottle of wine/ chocolates for my birthday and upon check in and check out the reception staff wished me a happy birthday which was lovely. Room and amenities were excellent .

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Well located and great value

Customer review rating 4.5/5

Tanya H. Couples - 26/10/2020 Confirmed reviews ALL

we had a great stay in Orange. The rooms at the Mercure are clea, very roomy and with modern decor. The accomodation is walking distance to the town and many dinning option.

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Well Located

Customer review rating 4.5/5

Carmel T. H. Friends - 26/10/2020 Confirmed reviews ALL

The rooms were very small and in a passage way, where a food and drink machine was located, so was quite noisy. Did not like location of room as there were no outside windows so room was very dark and had to use light all the time. To see what the weather was like you had to physically leave the room and go along the hall to door opening onto courtyard. Being an Accor Member I thought we would have been given a better room. Disappointing.

Walking distance to Main Street & cafes & restaurants

Customer review rating 4.5/5

S. F. Families - 24/10/2020 Confirmed reviews ALL

Staff friendly & helpful on arrival & departure. Room clean, twin beds comfortable I forgot to comment that the shower door did not close properly so that water leaked out but not a problem for us because the bath mat absorbed the water

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will have my Maintenance team have a look at the shower door as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Good stay

Customer review rating 4.5/5

Susanne D. Couples - 23/10/2020 Confirmed reviews ALL

My elderly mum and I occupied a room with facilities for the disabled. It made for a very comfortable stay. Orange was our base and we took day trips in all directions. Connections with the RSL was handy and a short walk for evening meals. We liked your links with a local cafe that gave us excellent coffee and home made apple pies etc and interaction with the locals. We loved Orange.

Well located

Customer review rating 4.5/5

Paul M. Friends - 22/10/2020 Confirmed reviews ALL

Efficient management and service

Well located, friendly staff

Customer review rating 4.5/5

Rc Couples - 22/10/2020 Confirmed reviews ALL

Stayed at 3 different locations this trip. Mercure Orange was the best. All staff were nice and friendly. All essentials available in room. Value of money!

The venue was well located and easy to move about the city centre.

Customer review rating 4.5/5

Brendon Couples - 20/10/2020 Confirmed reviews ALL

The room was nice and well appointed BUT the flexible shower was leaking when turned on and couldn't be used and should of been addressed prior to our arriving to the room. The front desk did have it attended too whilst we were out but we went advised or left a note to say someone had been in our room and fixed the shower more out of courtesy. Their was also confusion and we didn't get our room serviced or cleaned. When we questioned the lack of servicing it appeared our error for not being clear to want our room serviced but we thought we had requested. So our servicing after requesting was milk and water ? The other item that was disappointing was lack of restaurant facilities as we like to dine at venue for breakfast and sometimes evening meal. The venue offered options to the club for meals and a cafe for breakfast but in drowning rained BUT they did offer a umbrella to use which we were grateful.

Good Afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Kristy Wallace Hotel Manager

Well located.

Customer review rating 4.5/5

Kerry Couples - 20/10/2020 Confirmed reviews ALL

Staff were very friendly and helpful. Easy walk to pubs, restaurants and shops but nice and quiet.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Family Visit

Customer review rating 4.5/5

Keith M. Families - 19/10/2020 Confirmed reviews ALL

The check-in was seamless, as was check-out as I had booked on the internet. I was disappointed the room I booked had a plumbing problem that wouldn't be repaired until next week (there is more than one plumber in Orange). We were downgraded, but only saved the difference between the rooms. I would have expected better compensation for the inconvenience. Otherwise, the room was great with a great bathroom.

Good Afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Experience was average

Customer review rating 4.5/5

Edward P. Business - 18/10/2020 Confirmed reviews ALL

Room was dusty especially the bedside table , the phone and around the phone. Looked like it had not been touched for a long time. Happy to send you a photo.

Good afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Orange, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Hotel Manager

Nice stay

Customer review rating 4.5/5

David D. Friends - 18/10/2020 Confirmed reviews ALL

Good sized room, well situated and clean. Pity that the pool is no longer available and the breakfast room is under renovation otherwise all good.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

Great location

Customer review rating 4.5/5

Grant Couples - 16/10/2020 Confirmed reviews ALL

Spent two nights and had a great time. Attached to club where we could use our Accor benefits and close to main street where there were plenty of restaurants.

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Hotel Manager

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