The William Inglis - MGallery

The William Inglis - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 641 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Boutique shop and café open on site

  • Rooftop pool with views out over the region

  • Close to Casula, the Powerhouse museum, Westfield Liverpool and Orange Grove shopping outlets

  • ALLSAFE certification

  • Valet parking and complimentary self parking available

Hotel location

The William Inglis - MGallery

155 Governor Macquarie Drive
2170 WARWICK FARM
Australia

Telephone +61 2 8324 3460

Fax +61 2 8324 3460

Contact email

  • By plane

    KINGSFORD SMITH At 25km / 15 miles - Shuttle paying

  • By helicopter

    BANKSTOWN AIRPORT At 6km / 3 miles

  • By train

    WARWICK FARM At 0km / 0 miles

GPS:-33.914692, 150.945554

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All Superior rooms feature Smart TV, centrally controlled lighting, mini bar, beautifully appointed bathrooms and extensive views from all rooms.

Our guest reviews

Our guest reviews for
The William Inglis - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  641 reviews

Good stay

Customer review rating 5.0/5

Huu P. Couples - Confirmed reviews ALL

Staff was very friendly and accomodating. Just disappointed that the Cafe was closed on Sunday.

Dear Huu, Thank you for giving us a perfect score! We very much appreciate you taking the time to give us this amazing feedback. I am sorry that you were disappointed with the Heroic café being closed on Sunday. I have passed this on to our Food and Beverage Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

A 5 star hotel

Customer review rating 4.5/5

Sean S. Business - Confirmed reviews ALL

Always love staying at your hotel...both business and personal.

Dear Sean, We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I also see that you had a few concerns which I have shared with the relevant departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

Good Stay!

Customer review rating 4.5/5

Brittany Business - Confirmed reviews ALL

Hotel was lovely. I used both the gym and pool during my stay! We also used the outdoor conference room for two days and had dinner in the stables. Food was Devine!

Dear Brittany, We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. Its great to hear that you enjoyed our facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

Good stay. Room had everything I needed

Customer review rating 5.0/5

Adam W. Business - Confirmed reviews ALL

Room was a good size. Stayed 2 nights for a conference. Food great. Loved how each room is named after a horse

Dear Adam, We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

good stay

Customer review rating 5.0/5

Ray W. Business - Confirmed reviews ALL

great facility & friendly courteous staff

Dear Ray, Thank you for giving us a perfect score. I am glad to hear that you enjoyed your stay. I will ensure to share your comments with our team as it will serve as an encouragement to keep striving to provide the best level of service. Thank you again for the great review of our hotel! and hope to welcome you again in the near future. Regards Pinar Aydogan Director of Guest Experience

FRIENDLY STAFF.

Customer review rating 4.5/5

Philip K. Solo - Confirmed reviews ALL

HAD A RELAXING STAY, RESTAURANT WAS FIRST CLASS. WHEN I CHECKED OUT AT 4.45 AM AND THE RECEPTIONIST REALIZED I HAD A 10 HOUR DRIVE SHE OFFERED ME SOME WATER TO TAKE ON THE TRIP AND WENT OUT OF HER WAY TO MAKE ME A COFFEE. THIS MEANT MORE THAN ANYTHING I EXPERIENCED ON MY THREE DAY STAY AND I AM SO GRATEFUL FOR THE CARE AND KINDNESS THAT SHE SHOWED ME. I CHECKED OUT ON THE 22ND OF APRIL.

Dear Philip, Thank you for taking the time to give us this great feedback. I am glad to hear that you enjoyed all aspects of your stay. I believe the staff member you are referring to is Palu who is our Night Manager. I will ensure to pass on your comments to her. I am sure this will serve as an encouragement to keep striving to provide the best level of service. Thank you again for the great review of our hotel and hope to welcome you again in the near future. Regards Pinar Aydogan Director of Guest Experience

Customer review rating 5.0/5

Lynne R. Families - Confirmed reviews ALL

Relaxing

Dear Lynne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I will pass on your comments regarding the pool deck area to our management team. Thank you again for feedback and we hope to see you again in the near future. Sincerely, Pinar Aydogan Director of Guest Experience

Customer review rating 5.0/5

Chris C. Families - Confirmed reviews ALL

The girl at the reception that took my call and assisted us with our booking and met all our needs. I think her name was Samantha or Amanda. She is a true asset to the company

Dear Chris, We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I will share your comments Samantha. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

Very comfortable, Excellent service

Customer review rating 5.0/5

Tracey Families - Confirmed reviews ALL

I came in late and the staff were very helpful, room service for a late dinner was fast and delicious.

Dear Tracey, Thank you for taking the time to give us this great feedback and perfect score. I am glad to hear that you enjoyed your stay. I will ensure to share your comments with our team as it will serve as an encouragement to keep striving to provide the best level of service. Thank you again for the great review of our hotel! and hope to welcome you again in the near future. Regards Pinar Aydogan Director of Guest Experience

Quiet area, great stay

Customer review rating 4.0/5

Trude Families - Confirmed reviews ALL

My 6yr old daughter and I had a great stay, she loves the pool and the rooms are spacious enough for her to get her toys out and play. Breakfast was included in our stay and this was great lots of choices and fresh we also had gluten free toast prepared for us. We had dinner in our room 1 night the steak was great and fish super moist coconut and passion fruit pannacotta delicious. We had lunch with friends in the restaurant as well which was awesome the kids meal options were plenty and my daughter ate all of it, everyone was satisfied the crembrule was amazing. Staff were always helpful and welcoming, All in all a great place for families and work or leisure.

Dear Trude, We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

Lovely staff

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

Lovely staff, the lovely gent in the buffet restaurant is so caring and just loves to help. Nothing is an issue for him. We have had two recent stays and will be back. Clean and beautifully presented hotel

Dear Michelle, Thank you for giving us a perfect score. I am glad to hear that you enjoyed all aspects of your stay. I will ensure to share your comments with our team as it will serve as an encouragement to keep striving to provide the best level of service. Thank you again for the great review of our hotel! and hope to welcome you again in the near future. Regards Pinar Aydogan Director of Guest Experience

What a wonderful surprise!

Customer review rating 5.0/5

Emily Families - Confirmed reviews ALL

I was so impressed by this hotel! From the moment we arrived, parking was easy, the reception staff were incredibly welcoming and helpful and the room was wonderful HUGE! We had a delicious dinner and enjoyed the buffet breakfast in the beautiful light-filled restaurant. The only downfall is that we were only there for a night. I look forward to returning.

Dear Emily, Thank you for your perfect score! I am glad to hear that you enjoyed all aspects of your stay. I will ensure to share your comments with our team as it will serve as an encouragement to keep striving to provide the best level of service. Thank you again for the great review of our hotel! and hope to see you again in the near future. Sincerely, Pinar Aydogan Director of Guest Experience

Amazing experience

Customer review rating 5.0/5

Ellie M. Families - Confirmed reviews ALL

We booked a few nights at the William Inglis last minute after arriving at previous accomodation which was not up to standard. The staff at the William Inglis were immediately so understanding and welcoming and succeeded in providing us amazing service and a lovely place to stay. We were extremely impressed with the front of house staff who organised our booking and continued to welcome us each day we left and arrived back at the hotel. They helped us with our luggage up to our room without question or request upon arrival. The room was spotless and so luxurious. We felt comfortable and safe, which was important as we had our three month old son with us. I would highly recommend staying at the William Inglis to anyone. The exterior architecture is beautiful and they have amazing facilities that guests can take advantage of. Please stay here, and enjoy the incredible service that our family experienced.

Dear Ellie, What an amazing review! We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. I am glad to hear that our team has made your stay as comfortable as possible and you had a memorable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

Great location

Customer review rating 5.0/5

Ajay Business - Confirmed reviews ALL

Warm welcoming staff at reception and great friendly service in the restaurant

Dear Ajay, Thank you for taking the time to share your feedback. Its very pleasing to see that our staff were able to make you welcome and made your stay an enjoyable one. We hope to welcome you back to our hotel very soon! Sincerely, Pinar Aydogan Director of Guest Experience

Somewhat mixed experience

Customer review rating 3.5/5

Skemp Business - Confirmed reviews ALL

Front desk were excellent throughout stay, housekeeping and restaurant were inconsistent with quality and service, not what you expect from 5 star accommodation.

Dear Simon We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. I am glad to hear that you were very happy with the service of our reception team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also share your concerns with the relevant department managers. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Pinar Aydogan Director of Guest Experience

Clean

Customer review rating 3.5/5

George Business - Confirmed reviews ALL

Always enjoy though was disappointed to see the buffet breakfast is no longer available.

Dear George, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Please note that our buffet is still available on most days. Depending on the hotel occupancy, our restaurant will offer an A la Carte breakfast menu option to prevent food wastage but as we are not coming out of the Covid restrictions, we expect that the Buffet breakfast will be offered permanently again. Again thank you for taking the time to tell us about your experience and we hope to welcome you again in the near future. Sincerely, Pinar Aydogan Director of Guest Experience

Day at the races

Customer review rating 4.5/5

Geoff Couples - Confirmed reviews ALL

Wonderful hotel and a great environment, particularly with interest in horse racing. The location on the course, the roof top pool and beautiful gardens makes the stay pleasant.

Dear Geoff, We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay please do not hesitate to contact our hotel directly to make your reservation and use your suite night upgrade. Our friendly reception or reservations team would be happy to assist you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Director of Guest Experience

Our most recent 20 reviews

Our other establishments nearby