Hotel Majapahit Surabaya - MGallery

Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 382 reviews

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Hotel extras

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

ALLSAFE approved hotel

Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone +62 31 5454333

Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Choose from over 7 meeting venues including the notorious art deco BalaiAdika and the gardens for a glamorous outdoor party. Impress your guests with the meeting facilities at Hotel Majapahit Surabaya, which are something truly unique.

Room descriptions and layouts

8 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  382 reviews

TripAdvisor Rating  4.5/5  1,224 reviews

so so

Customer review rating 2.5/5

Samrat B. Business - Confirmed reviews ALL

Good: friendly and help full staff, Peace full stay. Not so good: Mosquitoes, same breakfast everyday.

Dear Samrat B., Thank you for taking the time to tell us about your experience at the Hotel Majapahit Surabaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kahar Salamun - GM

One of the best stays in Surabaya

TripAdvisor rating 5.0/5

136evak Solo travel - TripAdvisor review

This hotel has history. One of the oldest hotel (if not the oldest) in Surabaya, so it was an experience to stay in this hotel with its colonial-style decoration. My room was spacious although it was "just" a double room, with a balcony toward the inner courtyard. Service was generally spotless and there's a gym and pool that y could use during your stay. The location couldn't get any better being in the city center, just few walks away from Tunjungan Plaza should you need to purchase anything.

Dear Valuable Guest, On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. . It is a great pleasure to hear that we have met your expectations in all aspects: the hotel location, the room, and the excellent service provided by our staff. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Good stay

Customer review rating 4.5/5

Pasi H. Business - Confirmed reviews ALL

This was my third/fourth stay at Majapahit. The quality of the stay has always been excellent and the hotel is my first choice in Surabaya.

Dear Pasi H., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Very pleasant stay

Customer review rating 5.0/5

Amalia P. Families - Confirmed reviews ALL

It was a very pleasant stay. The hotel was very beautiful and classic, the staffs were very nice and helpful. You can enjoy morning and night scenes of Jalan Tunjungan, and it’s in walking distance to Tunjungan Plaza as well.

Dear Amalia P., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun - GM

All the staff warm welcomed

Customer review rating 5.0/5

Kusmono A. Solo - Confirmed reviews ALL

The journey from arrived till check all the staff was warm welcome

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Other web-users rate our hotel

  • 113 reviews 8.9/10 Location
  • 259 reviews 7.7/10 Room
  • 272 reviews 8.7/10 Service
  • 194 reviews 9/10 Amenities
  • 176 reviews 8.3/10 Vibe
  • 122 reviews 8.1/10 Comfort
  • 98 reviews 7.4/10 Cleanliness
  • 87 reviews 7.9/10 Breakfast

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