Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating 4.4/5 1,570 reviews

Hôtel Mercure Nantes Centre Passage Pommeraye
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+ 15 Services

Hotel extras

  • In the heart of downtown Nantes, 3 minutes from the Place Royale.

  • NAO FOOD: Delivering quality, local dining from Nantes.

  • 15 minutes from the train station by public transport

  • A 3 minute walk from the Royal Square

  • A public car park paying nearby (Parking Graslin 200m away)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Information message

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000
nantes
france

Tel: +33240487879

Check-in from 14h00

Check out up to 12h00

  • St Nicolas :  C1 St Nicolas

  • Commerce :  1 Commerce

  • By plane

    NANTES ATLANTIQUE At 15km / 9 miles

  • By train

    GARE DE NANTES At 5km / 3 miles

GPS :47.214108, -1.560276

Our accommodation(s)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Junior Suite with 1 double bed and 1 sofa-bed one person

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Junior Suite with 1 double bed and 1 two-person convertible sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 29 / 312 sq ft
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

2 bedrooms nearby

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
Rooms

Our restaurants and bars

POMMERAYE

Non contractual photo

After a day of work or visiting Nantes, unwind in comfort in the hotel bar and enjoy your refreshment either alone, as a family, or with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hôtel Mercure Nantes Centre Passage Pommeraye

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,570 reviews

tripadvisor

TripAdvisor Rating 4.5/5

761 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great staff

Customer review rating 4.4/5

Olivier Business - 12/09/2020 Confirmed reviews ALL

I was happy to stay at the hotel again. Staff is always nice and helping. Delphine is great, other staff as well but don’t remember the name.

Thank so much for this lovely review Mr M.. See you next time. Delphine and all the team.

Well located

Customer review rating 4.4/5

Pat Couples - 05/09/2020 Confirmed reviews ALL

Very well located in the center of the city

Thank you so much !

good stay

Customer review rating 4.4/5

Anonymous Couples - 01/09/2020 Confirmed reviews ALL

good experience, nice staff

Thank so much !

Love this hotel.

Customer review rating 4.4/5

Jane Families - 29/08/2020 Confirmed reviews ALL

Had a lovely stay - as usual...however just a couple of issues need highlighting. Breakfast at €16 should be a real treat but on the day we had breakfast there was no more baguette or vienoiseries available. Felt disappointed. The second thing is that the bathroom needs a deep clean- grout bleached and scrubbed, silicone replaced and unfortunately it smelled of wee.

Thank you so much for your review.

I cannot think of one negative

Customer review rating 4.4/5

Jo S. Solo - 16/02/2020 Confirmed reviews ALL

Excellent customer service, meticulously clean and breakfast was so well organised with delicious food. Also the design of the hotel is beautiful. 10 out of 10 for everything. Thank you

Many thanks for this lovely review ! See you next time !

Great Location

Customer review rating 4.4/5

Jake P. Business - 14/02/2020 Confirmed reviews ALL

short stay at this Mercure, it was all clean and tidy, nice breakfast area and friendly staff.

Thank for your review ! See you next time !

Excellent rooms, excellent location, excellent helpful staff

Customer review rating 4.4/5

Patrick Families - 10/02/2020 Confirmed reviews ALL

I really had a great experience with this hotel stay. The staff are incredibly helpful and nice people. The rooms are excellent quality and the location is really the centre of town. I would certainly stay again and I would recommend this hotel highly

Thanks so much for this lovely review ! See you next time !

Comfortable and smart

Customer review rating 4.4/5

Luke C. Business - 03/02/2020 Confirmed reviews ALL

I travelled here on business for 3 nights. My check in and check out were handled very well, in spite of there being, at times, only one person doing many roles. I wish to at a big thank you to Romey (forgive my spelling). She couldn't do enough for me and spoke very good English. The hotel is small but pleasant. Very well situated within the pedestrianised zone in Nantes. Ideal for business and short stay travellers. The facilities are somewhere limited compared to the other larger Mercures in Nantes. My room was compact but clean. I had to ask for an ironing board and iron, which was provided quickly to my room. One small gripe, on arrival there was a single bottle of water in the fridge. This was used that night and not replaced throughout my stay. The other Mercures in Nantes, provide bottle water daily, free of charge. Overall a happy experience and I'd gladly stay at this hotel again. I rate it behind Mercure Centre Gare but ahead of Mercure Central Grande.

Sir, we thank you for your very complete return following your stay in our beautiful establishment. We are delighted to learn that you have enjoyed our establishment and will be happy to welcome you again soon! The entire Mercure Passage Pommeraye team.

Great stay

Customer review rating 4.4/5

Thibault Business - 16/01/2020 Confirmed reviews ALL

The hotel itself is very nice and has a lot of charms. The staff is welcoming and always here to help. Even during national strikes they made their best meet all needs

Thank for this lovely review ! See you next time ! All the team.

Super

Customer review rating 4.4/5

Anonymous Business - 06/01/2020 Confirmed reviews ALL

Super Hotel

Un grand merci pour cette superbe note ! A bientôt !

Well location reasonably nice hotel with helpful staff

Customer review rating 4.4/5

Anonymous Couples - 09/12/2019 Confirmed reviews ALL

Room we booked was large enough to feel comfortable. Cups for coffee were v limited only 1 each per day. Soap and shower gel smelt lovely. Room location was slightly confusing but hotel was in v good location. Staff was very helpful. Lack of reception area was weird. Made receptionists stand awkwardly in the middle. Breakfast was good.

Thank so much for your review. See you next time !

The best monent in nantes

Customer review rating 4.4/5

Jimin Families - 25/11/2019 Confirmed reviews ALL

Room condition is clean and nice. And they try to satisfy my needs. Thanks :)

Thank so much for your review ! See you soon !

Nice Hotel but little facilities

TripAdvisor rating 4.5/5

Paul B Couples - 06/11/2019 TripAdvisor review

Small room, no restaurant - food delivered to room was poor but good staff. Stayed there on way down to Bordeaux, slightly disappointing as was the first time staying at a minimal staffing and facilities Mercure

Thank for your review ! We are sorry that we did not meet all of your expectations.

Warning for drivers

TripAdvisor rating 4.5/5

greg t Couples - 30/10/2019 TripAdvisor review

The hotel was well-appointed and the amenities satisfactory, but there needs to be a bold -faced advisory about access in a car. Unless you get a temporary code, you need to walk your luggage from parking, itself an issue. Graslin is closer but often full daytime, and Commerce is a hike. Rooms that face the street are more scenic but night-life goes late and loud. Not for the easily awakened.

We thank you for your comment. We would like to apologize for the difficulties in joining us with your vehicle. During a future stay do not hesitate to call us upon your arrival in Nantes so that we can quickly communicate the terms of access. Looking forward to welcoming you again. The whole team of the Mercure Passage Pommeraye.

Great service and room.

Customer review rating 4.4/5

Shelly Families - 20/10/2019 Confirmed reviews ALL

The room was great, comfortable and clean. The staff was helpful and welcoming. Food was delicious. We enjoyed our stay very much and will recommend others to come.

Thank so much for this lovely coment ! See you next time ! All the team.

A relaxing stay in a great location

Customer review rating 4.4/5

Mrs K. E. R. Solo - 08/10/2019 Confirmed reviews ALL

Was upgraded to a superior room at check in which was a nice surprise. Hotel in a great location. Staff friendly and efficient.

Thank for this nice review Mr R. ! See you soon ! All the team.

Great boutique city centre hotel with large comfortable bed, good facilities and helpful staff.

Customer review rating 4.4/5

Gregor D. Couples - 07/10/2019 Confirmed reviews ALL

Loved the junior suite, lots of space, large bathroom and quality toiletries. Excellent location close to everything we wanted to do and convenient for parking. Staff friendly and very helpful.

Thank so much for your locely comment ! See you soon !
Customer review rating 4.4/5

Cjh Couples - 06/10/2019 Confirmed reviews ALL

very good value, great location.

Thank so much Caroline ! See you soon !

Friendly staff and nice location.

Customer review rating 4.4/5

Simon Friends - 24/09/2019 Confirmed reviews ALL

The location is perfect in the middle of Nantes. Nice refurbishment of the rooms and common areas.

Thank so much ! See you soon !

my stay was fine

Customer review rating 4.4/5

Colin Business - 20/09/2019 Confirmed reviews ALL

my shower leaked all over the ensuite fall on both occasions that I used it. When I reported it the lady said which room, I said 206 an she replied ah yes it does leak in that room. Clearly this is a known issue and seemingly not important enough to address!

Thank for your review ! The shower's problem of the 206 room's is now fixed. Hope to see you a next time. All the team.

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