Hôtel Mercure Nantes Centre Passage Pommeraye

Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating (ALL Rating) 4.5/5 1,006 reviews

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Hotel extras

  • Right in the heart of downtown Nantes

  • 10 minutes from the SNCF train station and 20 minutes from the airport

  • Family rooms, accommodating up to 4 people

  • In the heart of downtown Nantes

  • Paid public car park nearby (GRASLIN parking)

ALLSAFE approved hotel

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
France

  • St Nicolas:  C1 St Nicolas

  • Commerce:  1 Commerce

  • By plane

    NANTES ATLANTIQUE At 15km / 9 miles

  • By train

    GARE DE NANTES At 5km / 3 miles

GPS:47.214108, -1.560276

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

POMMERAYE Non contractual photo

After a day of work or visiting Nantes, unwind in comfort in the hotel bar and enjoy your refreshment either alone, as a family, or with friends.

Our accommodation(s)

The Mercure Nantes Centre Passage Pommeraye welcomes you with its warmly-decorated air-conditioned bedrooms. Choose the standard, privilege or junior bedroom suite according to the comfort you need. For families, our hotel has suites that can accommodate up to 4 people. All bedrooms are equipped with a courtesy tray with tea and coffee facilities, a flat-screen TV and upscale bedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,006 reviews

TripAdvisor Rating  4.5/5  818 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel was lovely, great soundproofing, lovely large rooms with high ceilings, great aircon, etc. However, the reception staff could do with A LOT of training - upon checking in, we were just handed our keys, no information about the hotel, breakfast, the free drinks we got as Platinum members, hotel facilities, etc. The receptionist barely spoke English! We tried to communicate in French but she appeared to be even more confused. This experience continued throughout our stay with the staff at reception - very very poor. The lady we encountered on our last 2 mornings for breakfast and upon checkout was quite abrupt - "what's your room number?" and that was the extent of her pleasantries. Based on this, we have to rate the hotel 4 stars, or maybe even 3.5 stars.

Thank you for your comment ! We take note of your remarks and are a little surprised usually our whole team is known to be very friendly! Goodbye !

Great stay in the center of Nantes

Customer review rating 4.5/5

Patricia Couples - Confirmed reviews ALL

Very nice quiet courtyard room, the hotel is excellently located right in the heart of Nantes. Friendly staff to welcome us.

Dear Patricia, Many thanks for sharing your experience. We are so glad to read that you had a nice stay. Hope to see you soon, Mercure Nantes Centre Passage Pommeraye

Excellent stay

Customer review rating 5.0/5

Carolina C. Families - Confirmed reviews ALL

Very well located, nicely decorated, fantastic breakfast with lots of options and high quality profucts, very comfortable beds and the most important: extremely kind and attentive staff.

Thank so much for this lovely review !

Excellent

TripAdvisor rating 5.0/5

carocallejon TripAdvisor review

The hotel is very well located, beautifully decorated, the breakfast is excellent value for money (children under 12 don’t pay) and the staff extremely kind and attentive. Our bed was really comfortable and we had a lovely window overlooking a nice street in Nantes. We’ll definitely come back.

Thank so much for this lovely comment ! We hope to welcom you again in few time !

Great staff

Customer review rating 4.5/5

Olivier M. Families - Confirmed reviews ALL

The stay was pleasant, staying in a spacious room (for Nantes city center) with my wife and daughter. Unfortunately, I tested positive to Covid. We informed the staff and they made a room available for my wife and daughter, limiting the risk that I contaminate them. Highly appreciated !

Un grand merci pour cette superbe note Monsieur M. ! Toute notre équipe fût ravie de vous accueillir pendant cette semaine Nantaise. A très bientôt !

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Other web-users rate our hotel

  • 409 reviews 9.3/10 Location
  • 528 reviews 7/10 Room
  • 561 reviews 8.8/10 Service
  • 5 reviews 5/10 WiFi
  • 240 reviews 9.2/10 Vibe
  • 216 reviews 8.1/10 Breakfast
  • 192 reviews 7.5/10 Amenities
  • 117 reviews 7/10 Cleanliness

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