Mercure Alice Springs Resort 4 stars

Name: Mercure Alice Springs Resort
Address: ALICE SPRINGS, 0870, AUSTRALIA
Telephone: (+61)8/89514545
Rating: 4.3

Customer review rating 4.3/5 2,419 reviews

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+ 15 Services

Mercure Alice Springs Resort

Hotel for travellers looking for local and authentic experiences

Located on the Todd River and only a few minutes' walk from the town centre, galleries and cultural precinct. Barra on Todd Restaurant and Bar offers distinctive cuisine and delectable dishes seasoned with local flavours. We offer 139 comfortable, spacious rooms including refurbished Standard and Superior rooms with stunning imagery of the Red Centre. Deluxe category rooms overlook the Todd River from a private balcony. All rooms offer complimentary fast wi-fi and parking.

Alice Springs, in the physical and spiritual heart of Australia's Red Centre, is a town of arts, events and culture. It's a great base for exploring surrounding natural attractions including Uluru, Kings Canyon, the MacDonnell Ranges and Larapinta Trail.

Hotel extras

Close to town centre
Free WiFi throughout
Barra on Todd Restaurant & Bar
Retail shop
Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
ASP AIRPORT Paying
Late Check Out Paying
Laundry
- Dry cleaning / Ironing (Paying)
- Laundromat
- Ironing room
Cash machine

Swimming pool
- Pool
- Indoor heated pool (Paying) (nearby)
- Outdoor unheated pool
Fitness centre
Massage (nearby) Paying

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 11:30-21:00
- Opening hours : Week-end 11:30-21:00
Snack & beverage machine Paying

5 Meeting room(s)
Conventions hotel
Copy/print service available Paying

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 10h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
Wi-Fi
- WiFi at the hotel
- WiFi in the communal areas

On site

Hotel parking

On site

1 Bar(s)
1 Bar(s)
1 Restaurant(s)
1 Restaurant(s)
- Buffet (Extra)
- Buffet (Extra)
- Children (Extra)
- Express (Extra)
- Room service (Extra)
- Cold snacks
- Hot meals
Snack and beverage machine (Extra)

1 Bar(s)
1 Bar(s)
1 Restaurant(s)
1 Restaurant(s)
Breakfast (Extra)
- Buffet (Extra)
- Buffet (Extra)
- Children (Extra)
- Express (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals
Snack and beverage machine (Extra)

Snack and beverage machine (Extra)

Cardio room
Outside

Cardio room
Mercure Alice Springs Resort

Outside

5 Meeting room(s)
Meeting rooms

5 Meeting room(s)
Meeting rooms

Golf - nearby

Sports activities

Golf - nearby

Gift shop/newspaper shop
- 100% Non Smoking Property
- Air Conditioning
- Elevator to all floor
- Waiting area or lounge
- 139 non-smoking rooms
- 139 rooms
- 2 floors
- 5 connecting rooms
- 6 rooms for people with reduced mobility
- Chinese Mandarin
- English
- French
- German
- Japanese
- Korean
- Dry cleaning / Ironing
- Laundromat
- Iron at reception
- Luggage storage
- Safe deposit box at reception
- ASP (Extra)
- ASP AIRPORT (Extra)

Boutiques/shopping

Gift shop/newspaper shop
Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Elevator to all floor
- Waiting area or lounge
Hotel informations
- 139 non-smoking rooms
- 139 rooms
- 2 floors
- 5 connecting rooms
- 6 rooms for people with reduced mobility
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
- German
- Japanese
- Korean
Laundry / Valet Services
- Dry cleaning / Ironing
- Laundromat
Services available at reception
- Iron at reception
- Luggage storage
- Safe deposit box at reception
Shuttle (Extra)
- ASP (Extra)
- ASP AIRPORT (Extra)

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Contact email :

Check-in from 14h00

Check out up to 10h00

By plane
ASP AIRPORT At 15km / 9.32 miles - Shuttle paying
By train
A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

A SPRINGS HOSPITAL 1.0 km / 0.62 mi
ABORIGINAL CONGRESS 2.0 km / 1.24 mi
ASP TOWN COUNCIL 1.0 km / 0.62 mi
BATCHELOR INSTITUTE 2.0 km / 1.24 mi
BUNNINGS 5.0 km / 3.11 mi
CENT LAND COUNCIL 3.0 km / 1.86 mi
CENTDES REG COUNCIL 1.0 km / 0.62 mi
CENTRELINK 2.0 km / 1.24 mi
CHARLES DARWIN UNI 2.0 km / 1.24 mi
COLES 2.0 km / 1.24 mi
MACDON REG COUNCIL 1.0 km / 0.62 mi
PETER KITTLE MOTOR 2.0 km / 1.24 mi
REMOTE HEALTH 1.0 km / 0.62 mi
TANGENTYERE COUNCIL 2.0 km / 1.24 mi
WOOLWORTHS 2.0 km / 1.24 mi

Your meetings and events

The Gumtree room can host up to 110 guests with its range of catering options. The poolside view, natural lighting, gardens and gumtrees provide a spectacular backdrop for your special day. A beautiful venue for weddings and engagement parties.The Coolibah room features a private shaded courtyard breakout area, natural lighting, free WiFi, complimentary onsite parking and easy access to the central lawns. Ideal for small meetings, seminars, training sessions and workshops.The Spinifex boardroom features modern lighting, refurbished private bathroom facilities and catering area. Ideal for board meetings, training sessions, interviews, teleconferences and exclusive private dinners.

Room descriptions and layouts

meeting rooms

From 1 to 120

attendees

Configuration is not available for these requirements

- Height
- Theatre style 80 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 30 participants
- Classroom style Configuration is not available for this hotel
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 14 participants
- Classroom style Configuration is not available for this hotel
- Banquet 14 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 25 participants
- Classroom style 30 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 120 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 50 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Ilthe akethe-le (outdoor shelter			80 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	70 participants
Private poolside			Configuration is not available for this hotel	Configuration is not available for this hotel	30 participants	Configuration is not available for this hotel	40 participants
Spinifex boardroom	44 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	14 participants	Configuration is not available for this hotel	14 participants
Coolibah room	75 m²	2 m	50 participants	25 participants	25 participants	30 participants	Configuration is not available for this hotel
Gumtree room	345 m²	4 m	120 participants	30 participants	30 participants	50 participants	120 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Podium
Day light
Syndicate rooms
Overhead projector
Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft
Views: Courtyard View, Garden View *

Subject to availability

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

Standard Twin Room with 1 Double and 1 Single Bed

Max. number of persons: 3
Area: From 23 m² / 248 sq ft
Views: Garden View, Courtyard View *

Subject to availability

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

Superior Room with 1 King Size Bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Views: Mountain view, Garden View *

Subject to availability

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

Superior Twin Room with 2 Double Sized Beds

Max. number of persons: 4
Area: From 30 m² / 323 sq ft
Views: Garden View, Mountain view *

Subject to availability

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: Garden View, River side *
Most of the accommodation: Balcony *

Subject to availability

Coffee/tea making facilities
Business Desk
Nespresso machine
Bathroom products
Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

Max. number of persons: 4
Area: From 34 m² / 366 sq ft
Views: Garden View, River side *
Most of the accommodation: Balcony *

Subject to availability

Coffee/tea making facilities
Business Desk
Nespresso machine
Bathroom products
Iron

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Monday 11:30 - 17:00
Tuesday 11:30 - 17:00
Wednesday 11:30 - 17:00
Thursday 11:30 - 17:00
Friday 11:30 - 17:00
Saturday 11:30 - 17:00
Sunday 11:30 - 17:00

BARRA BAR

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Beautiful location

Chris Business - 26/11/2020 Confirmed reviews ALL

In quarantine so didn’t really have a choice about staying, but the room was extremely comfortable, loved the giant bathroom and the balcony views over the Todd River

Obviously under quarantine conditions... but

Travis H. Families - 23/11/2020 Confirmed reviews ALL

Hey guys. Stayed with you guys under covid quarantine from 10-22 November. Just would like to note the outstanding customer service and the most positive attitude from your receptionist Cathy. She was a breath of fresh air ever morning/afternoon and anytime we called for something to our room. I would be incredibly happy if I had her working for my business. If the world was fully of Cathy’s then it would be a much better place. The food was great the first week and had plenty of options.. the food was a bit hit and miss with hot and cold when it arrived. Obviously went to ‘crap’ the second week when you guys were overwhelmed with numbers and the menu was drastically reduced and was barely edible. 90% of the time it was cold and we ate it as there were no other options. The other major problem was that our kids room aircon was not working and a number did calls it wasn’t repaired. Lucky the reception had a portable fan which assisted greatly. Would have been nice to stay at your place without COVID conditions and hope that we will make it back another day when things are normal again. I guess overall, $4,200 for 12 nights over two rooms what the best experience for us.

Well looked after

Gwenda G. Couples - 15/11/2020 Confirmed reviews ALL

all the meals were very good. I think the TV experience could be improved with the introduction of smart TVs with streaming capability or by adding a streaming device (Telstra TV, Fetch, Apple TV, etc).

Great service and food

John R. Business - 09/08/2020 Confirmed reviews ALL

It was great staff were excellent and very helpful.

Good stay

Vishnu R. Solo - 06/08/2020 Confirmed reviews ALL

Good stay. Friendly staff. However, poor internet connection. Really bad food.

Quarantine

Adam Solo - 03/08/2020 Confirmed reviews ALL

14 days nice clean rooms Menu could be better different lunch menu to dinner menu would be good

Good Stay - I am a regular guest at this property.

Mark A. Business - 29/07/2020 Confirmed reviews ALL

As a Platinum ACCOR member, I am extremely HAPPY with this property. I am now distressed that the property is now closed to the public until Feb'20. Unfortunately, I have now booked at IHG Lasseters for 3-5 August. I am loyal to ACCOR properties - and I need a reoccurring booking fortnightly throughout 2020. Due to the above restriction I am now forced to move to IHG properties in Alice Springs for this regular booking. Could you kindly respond and contact me - are there any options for me to resume my stays at this property? Mark A. 04…

Great staff and service

Sally M. Business - 26/07/2020 Confirmed reviews ALL

Experience was great. The food good, service fabulous house keeping could be improved

Good stay

Mary Couples - 26/07/2020 Confirmed reviews ALL

Well located. The friendly staff.

Michael S. Business - 24/07/2020 Confirmed reviews ALL

The reception team and the accommodation were of a high standard, unfortunately I cannot say the same for room service, the food was good but it is disappointing when you call up and are given a window delivery time of 30-40 Minutes and then after 1 hour I have to call up to see what is happening.

Great stay

Sean A. O. Families - 24/07/2020 Confirmed reviews ALL

Thank you for your great service and facilities

Always a great Hotel to stay at having been going for years.

Cheryl W. Families - 23/07/2020 Confirmed reviews ALL

thank you for the beautiful room of 302 my family were so happy to have the balcony and the room was very clean and we loved it.

Quarantine stay

Donna Solo - 22/07/2020 Confirmed reviews ALL

So far so good. The staff have been responsive both by telephone and email as needed. Room is great, lots of space. Extra products given to us as needed. Food is good quality and left at door as required. All going well so far ask me by the end.

Absolutely Perfect Stay

Pennie C. Couples - 20/07/2020 Confirmed reviews ALL

We always stay at the Mecure. The team working there are excellent. The rooms always clean and well presented, The beds are comfortable. Every meal we have had in the restaurant is to die for.

Well located, noisy disruptive guests smoking shouting slamming the doors all night

Mrs D. S. Business - 18/07/2020 Confirmed reviews ALL

Despite being regular customers staying with Mercure as required , the experience last Tuesday and in particular Wednesday night, Future accomodation bookings are going to be extended to other options. Throughout Wednesday night, other guests are noisy disruptive shouting slamming the doors smoking and behaving in an unacceptable manner for a good part of the night . I am a local who lives on a remote cattle station 300 kms from Alice Springs and often require overnight stays in Alice Springs to attend meetings and do business . It is very disappointing to have had this experience at the Mercure . My Station neighbour , who also was a guest staying with Mercure on Tuesday night also stated that she would not consider making future reservations with Mercure after her Disruptive night’s experience. Due to the poor behaviours of other hotel guests, I did not enjoy my stay with Mercure on this occasion.

Good stay

Rosa M. Families - 18/07/2020 Confirmed reviews ALL

Friendly staff

A nice rest

Marie Solo - 17/07/2020 Confirmed reviews ALL

I enjoyed the experience.

Well done

Bijo Families - 17/07/2020 Confirmed reviews ALL

Well cleaned and welcoming

Good stay but terrible neighbours

Alice Couples - 15/07/2020 Confirmed reviews ALL

Pretty happy about all the service and facilities, unfortunately our sleeping quality effected by the noise from the family stay upstairs. The suggestion is arrange the family with kid stay downstairs will be better !

a little disappointing - below the usual Accor standard

715tanial 02/02/2020 TripAdvisor review

A little disappointing I must say. We were there for 2 nights, our room wasn't serviced on the second day, our mini bar therefore was not stocked, bed made or towels refreshed. The service was also very very average for an Accor Hotel, some of the staff were rude or at the very least not helpful.

Dear 715tanial, Thank you for taking the time to review Mercure Alice Springs Resort. I'm sorry that some of your experiences at the resort did not meet the usual Accor standard, and I would be very grateful if you were able to contact me directly at the resort to discuss the specifics of your issues in greater detail. Best regards, Jason Todd Interim General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Alice Springs Resort 4 stars

Hotel extras

Hotel location

Mercure Alice Springs Resort

Companies

Congress centre

Your meetings and events

Our accommodation(s)

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

BARRA BAR

Our guest reviews for Mercure Alice Springs Resort

Our guest reviews for
Mercure Alice Springs Resort