Mercure Alice Springs Resort 4 stars

Customer review rating 4.3/5 2,351 reviews
Mercure Alice Springs Resort
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+ 20 Services

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ASP AIRPORTPaying
  • Late Check OutPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870
alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    ASP AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

Companies and event centres nearby

Companies

A SPRINGS HOSPITAL1.0 km / 0.62 mi
ABORIGINAL CONGRESS2.0 km / 1.24 mi
ASP TOWN COUNCIL1.0 km / 0.62 mi
BATCHELOR INSTITUTE2.0 km / 1.24 mi
BUNNINGS5.0 km / 3.11 mi
CENT LAND COUNCIL3.0 km / 1.86 mi
CENTDES REG COUNCIL1.0 km / 0.62 mi
CENTRELINK2.0 km / 1.24 mi
CHARLES DARWIN UNI2.0 km / 1.24 mi
COLES2.0 km / 1.24 mi
MACDON REG COUNCIL1.0 km / 0.62 mi
PETER KITTLE MOTOR2.0 km / 1.24 mi
REMOTE HEALTH1.0 km / 0.62 mi
TANGENTYERE COUNCIL2.0 km / 1.24 mi
WOOLWORTHS2.0 km / 1.24 mi

Congress centre

CONVENTION CENTRE3.0 km / 1.86 mi

Your meetings and events

The Gumtree room can host up to 110 guests with its range of catering options. The poolside view, natural lighting, gardens and gumtrees provide a spectacular backdrop for your special day. A beautiful venue for weddings and engagement parties.The Coolibah room features a private shaded courtyard breakout area, natural lighting, free WiFi, complimentary onsite parking and easy access to the central lawns. Ideal for small meetings, seminars, training sessions and workshops.The Spinifex boardroom features modern lighting, refurbished private bathroom facilities and catering area. Ideal for board meetings, training sessions, interviews, teleconferences and exclusive private dinners.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Standard Twin Room with 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: Mountain view, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Twin Room with 2 Double Sized Beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: Garden side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • Max. number of persons: 2
  • Area: From 34
  • Views: Garden side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • Max. number of persons: 4
  • Area: From 34
  • Views: Garden side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARRA BAR

Photo non contractuelle / Strictly non binding

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,351 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,533 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

it was noted by our whole group how the standard in general at the mecure has gone down. things that added to this was stains in the rooms, poor room service quality, menu not changing in two years, no mini bar

Undesirable check out time

Customer review rating 4.3/5

James Solo - 21/03/2020 Confirmed reviews ALL

Room was acceptable, pool was nice, but the 10am check out time is far too early, I have never heard of a hotel having such a silly check out time

Relaxing stay

Customer review rating 4.3/5

Claire Solo - 20/03/2020 Confirmed reviews ALL

Very comfortable rooms. Friendly staff and loved the Australian designed jewellery.

Reception Staff Very Helpful.

Customer review rating 4.3/5

Peter W. Couples - 19/03/2020 Confirmed reviews ALL

Hi, Thank you for the opportunity to let you know about our recent stay. The reception staff were very helpful & pleasant on checking in & out. It was good you helped us with the shuttle to the airport & the driver was very chatty & helpful. We only had a one night stay, so can only comment on that night. There was a lot of loud noise in the hallway around the rooms, in the evening & later at night, which was a little disturbing. Didn’t particularly like the dark hall leading to the rooms. The bathroom was rather small with the toilet in a very bad place behind the door, especially for people with long legs. Thanks, Peter W.

Good stay

Customer review rating 4.3/5

Shai-leigh H. Friends - 18/03/2020 Confirmed reviews ALL

My experience with Mercure was amazing the reception stuff were so friendly and very helpful. The hotel itself is beautiful and it the location was perfect for me.

Well located and enjoyed our stay.

Customer review rating 4.3/5

Natasha Families - 17/03/2020 Confirmed reviews ALL

We came up for an 18th. We took a 5 minute walk into the Mall & was also able to walk 15 minutes to where the party was held. The rooms were very comfortable, would stay again if we come to Alice Springs.

As good as was promised

Customer review rating 4.3/5

Mark L. Business - 16/03/2020 Confirmed reviews ALL

Professional service; pleasant and helpful staff; high standard of room maintenance and presentation.

Nice room - a few mishaps

Customer review rating 4.3/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Room was great, obviously a water issue overnight so woken up at 4am with a constant dripping of water. Roof leaking outside of room and water coming in over door until check out. That led to no hot water for shower.

Well located good facilities and good service

Customer review rating 4.3/5

Greg R. Couples - 15/03/2020 Confirmed reviews ALL

Enjoyable relaxing stay would recommend

Spacious Comfortable Room

Customer review rating 4.3/5

Maleny T. Couples - 15/03/2020 Confirmed reviews ALL

Good location. Comfortable, spacious room. Good restaurant. Good price.

Clean room and very comfortable bed

Customer review rating 4.3/5

Lucy C. Families - 14/03/2020 Confirmed reviews ALL

Quiet large hotel with a nice large pool area.

Good location, very friendly and helpful staff, good undercover area for tour bus pickups

Customer review rating 4.3/5

Len Couples - 14/03/2020 Confirmed reviews ALL

We enjoyed our stay at the Mercure Alice Springs. The service and food were great and the location was good.

Location very convenient, staff friendly and helpful, standard of accommodation high.

Customer review rating 4.3/5

Judith H. Solo - 13/03/2020 Confirmed reviews ALL

It was only a one night stay, but I have been there before and enjoyed it so chose Mercure again.

Ok stay

Customer review rating 4.3/5

Callen G. Business - 12/03/2020 Confirmed reviews ALL

Nice place to stay, modern, good food and facilities - however the staff were not very helpful, my room key didn’t work 4 times, they didn’t know if they had cable television’s, my points were not loaded too Accor.

Poor breakfast

Customer review rating 4.3/5

Bradley Business - 12/03/2020 Confirmed reviews ALL

Sign advertising at counter states “egg station” but not provided on any day I ate, below average basic buffet with watery scrambled or boiled eggs only. Pastry’s poor quality /cold and barely reheated, no interest or effort made. An opportunity to shine is being wasted...

Nice location

Customer review rating 4.3/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Nice welcome to the hotel (staff in general were fantastic!) however upon getting to my room there was a terrible smell which was made worse by not being able to open a window etc. The room was clean but the doona on the bed was too small and just generally not what I would have expected. I spoke to reception about the possibility of paying for an upgrade but the lovely person on reception offered me a free upgrade. The new room was much nicer and more comfortable although a little noisy. Ultimately happy with the stay in the end. I dined at the in house restaurant and while the atmosphere was nice and the staff helpful the food was somewhat disappointing (I had the pumpkin gnocchi which was nothing like described on the menu). Beautiful part of the world though and while i was there for work it was nice to be able to get out and explore briefly and see the river flowing!

Good stay

Customer review rating 4.3/5

Anonymous Business - 11/03/2020 Confirmed reviews ALL

Fire smoke from the locals woke me through the night

Good Stay

Customer review rating 4.3/5

Anonymous Solo - 11/03/2020 Confirmed reviews ALL

Good service, clean room, good location, great poolside restaurant with good food.

Good facilities and good location

Customer review rating 4.3/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

Generally enjoyed the stay. The front desk staff were pleasant. The area that needs attention is the restaurant as the staff came across as rude and uninterested. No complimentary water in room which is a let down in such a hot location. The wait staff in general leave a bad impression but everything else was fine.

Customer review rating 4.3/5

Anonymous Couples - 09/03/2020 Confirmed reviews ALL

Very relaxed and pleasant. The service staff are great!

Our most recent 20 reviews

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