Mercure Alice Springs Resort 4 stars

Customer review rating 4.3/5 2,416 reviews

Mercure Alice Springs Resort
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+ 20 Services

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ASP AIRPORTPaying
  • Late Check OutPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service availablePaying

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870
alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Check-in from 14h00

Check out up to 10h00

  • By plane

    ASP AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

Companies

  • A SPRINGS HOSPITAL 1.0 km / 0.62 mi
  • ABORIGINAL CONGRESS 2.0 km / 1.24 mi
  • ASP TOWN COUNCIL 1.0 km / 0.62 mi
  • BATCHELOR INSTITUTE 2.0 km / 1.24 mi
  • BUNNINGS 5.0 km / 3.11 mi
  • CENT LAND COUNCIL 3.0 km / 1.86 mi
  • CENTDES REG COUNCIL 1.0 km / 0.62 mi
  • CENTRELINK 2.0 km / 1.24 mi
  • CHARLES DARWIN UNI 2.0 km / 1.24 mi
  • COLES 2.0 km / 1.24 mi
  • MACDON REG COUNCIL 1.0 km / 0.62 mi
  • PETER KITTLE MOTOR 2.0 km / 1.24 mi
  • REMOTE HEALTH 1.0 km / 0.62 mi
  • TANGENTYERE COUNCIL 2.0 km / 1.24 mi
  • WOOLWORTHS 2.0 km / 1.24 mi
Companies

Your meetings and events

The Gumtree room can host up to 110 guests with its range of catering options. The poolside view, natural lighting, gardens and gumtrees provide a spectacular backdrop for your special day. A beautiful venue for weddings and engagement parties.The Coolibah room features a private shaded courtyard breakout area, natural lighting, free WiFi, complimentary onsite parking and easy access to the central lawns. Ideal for small meetings, seminars, training sessions and workshops.The Spinifex boardroom features modern lighting, refurbished private bathroom facilities and catering area. Ideal for board meetings, training sessions, interviews, teleconferences and exclusive private dinners.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, Garden View *

* Subject to availability

  • Bathroom products

Standard Twin Room with 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Garden View, Courtyard View *

* Subject to availability

  • Bathroom products

Superior Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Mountain view, Garden View *

* Subject to availability

  • Bathroom products

Superior Twin Room with 2 Double Sized Beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Garden View, Mountain view *

* Subject to availability

  • Bathroom products

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Garden View, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Garden View, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products
Rooms

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARRA BAR

Non contractual photo

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,416 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,537 reviews

Great service and food

Customer review rating 4.3/5

John R. Business - 09/08/2020 Confirmed reviews ALL

It was great staff were excellent and very helpful.

Good stay

Customer review rating 4.3/5

Vishnu R. Solo - 06/08/2020 Confirmed reviews ALL

Good stay. Friendly staff. However, poor internet connection. Really bad food.

Quarantine

Customer review rating 4.3/5

Adam Solo - 03/08/2020 Confirmed reviews ALL

14 days nice clean rooms Menu could be better different lunch menu to dinner menu would be good

Good Stay - I am a regular guest at this property.

Customer review rating 4.3/5

Mark A. Business - 29/07/2020 Confirmed reviews ALL

As a Platinum ACCOR member, I am extremely HAPPY with this property. I am now distressed that the property is now closed to the public until Feb'20. Unfortunately, I have now booked at IHG Lasseters for 3-5 August. I am loyal to ACCOR properties - and I need a reoccurring booking fortnightly throughout 2020. Due to the above restriction I am now forced to move to IHG properties in Alice Springs for this regular booking. Could you kindly respond and contact me - are there any options for me to resume my stays at this property? Mark A. 04…

Great staff and service

Customer review rating 4.3/5

Sally M. Business - 26/07/2020 Confirmed reviews ALL

Experience was great. The food good, service fabulous house keeping could be improved

Good stay

Customer review rating 4.3/5

Mary Couples - 26/07/2020 Confirmed reviews ALL

Well located. The friendly staff.

Customer review rating 4.3/5

Michael S. Business - 24/07/2020 Confirmed reviews ALL

The reception team and the accommodation were of a high standard, unfortunately I cannot say the same for room service, the food was good but it is disappointing when you call up and are given a window delivery time of 30-40 Minutes and then after 1 hour I have to call up to see what is happening.

Great stay

Customer review rating 4.3/5

Sean A. O. Families - 24/07/2020 Confirmed reviews ALL

Thank you for your great service and facilities

Always a great Hotel to stay at having been going for years.

Customer review rating 4.3/5

Cheryl W. Families - 23/07/2020 Confirmed reviews ALL

thank you for the beautiful room of 302 my family were so happy to have the balcony and the room was very clean and we loved it.

Quarantine stay

Customer review rating 4.3/5

Donna Solo - 22/07/2020 Confirmed reviews ALL

So far so good. The staff have been responsive both by telephone and email as needed. Room is great, lots of space. Extra products given to us as needed. Food is good quality and left at door as required. All going well so far ask me by the end.

Absolutely Perfect Stay

Customer review rating 4.3/5

Pennie C. Couples - 20/07/2020 Confirmed reviews ALL

We always stay at the Mecure. The team working there are excellent. The rooms always clean and well presented, The beds are comfortable. Every meal we have had in the restaurant is to die for.

Well located, noisy disruptive guests smoking shouting slamming the doors all night

Customer review rating 4.3/5

Mrs D. S. Business - 18/07/2020 Confirmed reviews ALL

Despite being regular customers staying with Mercure as required , the experience last Tuesday and in particular Wednesday night, Future accomodation bookings are going to be extended to other options. Throughout Wednesday night, other guests are noisy disruptive shouting slamming the doors smoking and behaving in an unacceptable manner for a good part of the night . I am a local who lives on a remote cattle station 300 kms from Alice Springs and often require overnight stays in Alice Springs to attend meetings and do business . It is very disappointing to have had this experience at the Mercure . My Station neighbour , who also was a guest staying with Mercure on Tuesday night also stated that she would not consider making future reservations with Mercure after her Disruptive night’s experience. Due to the poor behaviours of other hotel guests, I did not enjoy my stay with Mercure on this occasion.

Good stay

Customer review rating 4.3/5

Rosa M. Families - 18/07/2020 Confirmed reviews ALL

Friendly staff

A nice rest

Customer review rating 4.3/5

Marie Solo - 17/07/2020 Confirmed reviews ALL

I enjoyed the experience.

Well done

Customer review rating 4.3/5

Bijo Families - 17/07/2020 Confirmed reviews ALL

Well cleaned and welcoming

Good stay but terrible neighbours

Customer review rating 4.3/5

Alice Couples - 15/07/2020 Confirmed reviews ALL

Pretty happy about all the service and facilities, unfortunately our sleeping quality effected by the noise from the family stay upstairs. The suggestion is arrange the family with kid stay downstairs will be better !

Reasonable S.

Customer review rating 4.3/5

Different F. L. S. Business - 14/07/2020 Confirmed reviews ALL

I really enjoy staying at the Mercure in Alice Springs as it is well located, good sized rooms, and the staff on the front counter are always really professional, helpful and supportive. I was disappointed this time though with both the cleaning in the room and the standard of food served. I'm assuming this is due to change of staff during COVID 19. Neither of these were up to the usual standard. Please feel free to call me or I can email you the specific details. It was concerning.

Very comfortable stay

Customer review rating 4.3/5

Dj S. Couples - 14/07/2020 Confirmed reviews ALL

Very comfortable room with pleasant views from the balcony. Staff were friendly and helpful. Meals from Barra on Todd very tasty and well presented.

Customer review rating 4.3/5

Kimberley Business - 12/07/2020 Confirmed reviews ALL

Stayed in room 133, the heater was hardly working. Would turn on and off so it was very cold in the room. Have same heater at home so familiar with controls. The noise levels from many locals drunk, yelling out all night until 4am.

Customer review rating 4.3/5

Anonymous Business - 12/07/2020 Confirmed reviews ALL

Disturbed sleep. Roust visitors. Guests and visitors smoking outside lobbby doors which were propped open. The room whilst surface clean was stale smelling and not thoroughly cleaned.

Our most recent 20 reviews

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