Hotel - Tarcin Forest Resort & Spa Sarajevo - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Tarcin Forest Resort & Spa Sarajevo - MGallery

4.5/5 66 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AIRPORT SARAJEVO
  • Reception open 24 hours a day
  • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BMW TOMIC SARAJEVO27 km / 16 mi DM24 km / 14 mi ORBICO24 km / 14 mi
COCA COLA18 km / 11 mi OBI SARAJEVO25 km / 15 mi PORSCHE SARAJEVO28 km / 17 mi

Exhibition and convention centre

SKENDERIJA25 km / 15 mi

Your meetings and events

Spacious and elegant conference room featuring natural light and panoramic mountain view with state of the art audio visual system and direct access to the terrace ideal for corporate meetings, cocktail events, seminars, conventions, balls and weddings.Stylish conference room featuring panoramic mountain view, bathed in natural light and equipped with state of the art technology suitable for board and team meetings, training sessions, presentations, interviews and private dinners.

Tarcin Forest Resort & Spa Sarajevo - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NERONA I 0 m2 4 m 200 40 76 70 120
NERONA II 0 m2 4 m 30 20 25 15 20
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The cozy and spacious rooms connected to nature through large bay windows and balconies, are decorated with natural wood, wool and subtle touches of traditional Kilim patterns. Each room features free WIFI connection and eco-friendly amenities.Combining modern architecture with the character of a traditional village, the resort's villas feature three bedrooms with balcony, three bathrooms, living room with fire place, fully equipped kitchen and dining room area and offer free WIFI connection.

  • 64 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.7/5 ALL Rating 130 reviews

Our guest reviews for
Tarcin Forest Resort & Spa Sarajevo - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 66 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Vedad Families - 10/02/2020 Confirmed reviews ALL
« Good stay »

Beautiful place with nice staff and great nature.

Maja Families - 09/02/2020 Confirmed reviews ALL
« Great location and service, but restaurant and kids play room need improvement »

We love this hotel, its location, nature and staff that is extremely helpful and pleasant. Where we would like to see improvements restaurant and food that it offers. Service can be slow, even though there are just few more guests there besides us. Also, same dishes greatly vary between our visits and would like to see better quality indigents and overall cooking skills. Also another area were we would like to see improvement as family with a small child is indoor playroom. Toys are broken and room needs painting/upgrading. As a 5 star hotel, this shouldn't be the case. There needs to be more attendance of that room and toys/furniture needs to be replaced once its broken. Outside playground needs updating as well. Some items are broken for months and it seems no one will take care of it. If some of these area would be improved, we would come more often.

Aldijana H. Couples - 29/01/2020 Confirmed reviews ALL
« Great experience »

The hotel is placed in a perfect location near the city of Sarajevo, but still far enough from the city's noise, traffic, and pollution. Surrounded by the forest, we could enjoy fresh air, beautiful views, and walking trails. The hotel itself is worth 5 stars as it has everything that a 5-star hotel should have. The space of rooms, cleanliness, and design was perfect. The staff was polite, everything was well arranged, including the food, breakfast, parking space. The pool was also very clean and warm enough. We did not have any complaints and my husband and I have enjoyed our stay. Looking forward to visiting Tarcin Forest Resort again soon.

Sanela P. Couples - 21/01/2020 Confirmed reviews ALL
« Good Stay »

The best place to rest all the praise I Like to spend weekends with my husband in your hotel

Jasmina B. Couples - 18/01/2020 Confirmed reviews ALL

Very nice place

Nadina C. Couples - 11/01/2020 Confirmed reviews ALL
« Beautiful stay »

Hotel is set up in beautiful surroundings, away from city crowd and winter pollution. The hotel staff was very polite, we got everything we asked for. Food was delicious, and spa was very relaxing. Hotel room is very well designed, room was clean. We noticed that the hotel was fully booked for the few days when we came, so the hotel couldnt provide us bath robes immediately on arrival to spa, and there were some shower bottles left behind in the room after check in. However, beautiful experience and we shall visit you again :)

Nikolina Families - 09/01/2020 Confirmed reviews ALL
« spa and pool did not meet my expectations »

The pool was cold, freezing Food in the restoran was barely eateble

Adnan A. Friends - 28/12/2019 Confirmed reviews ALL
« Mr »

V good

Selma Families - 03/12/2019 Confirmed reviews ALL
« Pure hedonism. »

This was a pure hedonism - a treat for your eyes and a soul. Beautiful interior design overall, attention to detail in terms of interior design, the whole atmosphere in hotel is highly appealing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Selma O., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anida K. Couples - 17/11/2019 Confirmed reviews ALL
« Tarcin Forest Resort »

We are very satisfied with welcoming during the check in, room was beautiful and clean, very spatious and stylish. Amenities of the hotel are great, clean and solid pool with several steam rooms and saunas. Stay was pleasant and we enjoed an amazing breakfast. We will most likely be coming back again soon for more relaxing days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anida, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oben Families - 03/11/2019 Confirmed reviews ALL
« Nice staycation but not a 5 star experience »

We stayed as a family in this hotel for two nights: me, my wife and our 3 years old kid. The hotel room was so cold even the air condition is turned on to the max. All of us caught cold at the end. We have notified the reception repeatedly, yet the only explanation they gave is from a gentleman who does not speak English: "Hotel" "is warming" "at 7". So we assumed that we should not turn on the air condition, and the hotel itself will be warm in a 3 degrees night in Tarcin... Besides that, the bed was comfortable. The room was OK. The service in the dining area is not a 5 star hotel service. The food is nice, but the waiters are not very keen on cleaning the tables. We had to wait 15-20 mins for the waiters to clean up those tables. At the last day, during breakfast, there were two reserved areas for groups of nearly 30-35 people, and there were not enough tables for the standalone customers. We were directed to the lobby area to have our breakfast... with our kid... That was a quite new experience for me. Pool and spa facilities are nice and pool has a nice view to the scenic nature. We rented bikes and had a small tour in the forest. Definitely a nice hotel with nice facilities, but it is not a 5 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oben K., Thank you for taking the time to tell us about your experience at the Tarcin Forest Resort & Spa Sarajevo - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Veda Business - 27/10/2019 Confirmed reviews ALL
« Very good service and ambience. »

Very good service and ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vedrana D., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bosnian G. Families - 08/10/2019 Confirmed reviews ALL
« mr »

Everything was realy excellent. Space, location, staff, enviroment,... Only one thing was no so good: the fact that I had headache and nobody from the hotel stuff could give me one regular head tablet, because "it is forbiden to give medicaments to guests". I can understand it in case I wanted to get some special drugs, but not for one head tablet :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajna Avdispahic, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic,General Manager

Konstantin K. Families - 08/10/2019 Confirmed reviews ALL
« Amazing !!! »

Thank you very much for every thing ! The reception team was very friendly, a breakfasts are tasty and in/out door facilities interesting and recreative! We actually landed in Montenegro and occasionly I looked for a Accor Hotels in the region and fingers you Hotel . Now we would love to come back !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin K., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ejubovic,Operations Manager

Nanek Families - 08/10/2019 Confirmed reviews ALL
« forest getaway... »

weekend getaway in pleasant environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenan S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Darja Families - 01/10/2019 Confirmed reviews ALL
« Very pleasant experience »

Very nice hotel, beautiful surrounding, nice room, friendly staff. Only the food was not on a high level as the rest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darja K., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed A. S. Families - 20/06/2019 Confirmed reviews ALL
« The best and most beautiful hotel in Sarajevo »

The best and most beautiful hotel in Sarajevo All employees without exception treat their experience and gentlemen and help guests regardless of their position

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed Al S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Nadja Business - 31/05/2019 Confirmed reviews ALL
« Beautiful hotel and location »

Very comfortable, clean room. Beautiful and quiet surroundings. Excellent conference facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadja B., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Dila Business - 30/05/2019 Confirmed reviews ALL
« Finance and Admin Manager »

Everything was great except food and coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adila J., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Anonymous Families - 29/05/2019 Confirmed reviews ALL
« pleasent »

Our family has a very nice tume with some small tgings that cozld be improved for better guest experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Munira S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

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