Mercure Lyon Genas Eurexpo hotel 4 stars

Customer review rating 4.4/5 1,361 reviews
Mercure Lyon Genas Eurexpo hotel
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+ 19 Services

Hotel extras

  • Located 5 minutes from Eurexpo and 10 minutes from Saint Exupéry Airport. Shuttle service.

  • Cozy setting with garden, terrace, fitness center and outdoor pool.

  • COTE restaurant with elegant seasonal cuisine. Le Barême bar lounge.

  • Covered car park

  • Spacious and extra-comfortable designer rooms. Free WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LYON SAINT EXUPERYPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Lyon Genas Eurexpo hotel

36 Rue Antoine Pinay
69740
genas
france

Tel: +33478400202

Fax: (+33)4/78902353

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 10km / 6 miles - Shuttle paying

  • By train

    RHONE EXPRESS At 15km / 9 miles

  • By train

    SAINT EXUPERY At 10km / 6 miles

GPS :45.7293, 4.987568

Companies and event centres nearby

Companies

ABB3.0 km / 1.0 mi
AIR LIQUIDE0.0 km / 0.0 mi
BODYCOTE8.0 km / 4.0 mi
BONDUELLE1.0 km / 0.0 mi
CERP0.0 km / 0.0 mi
DIMOTRANS11.0 km / 6.0 mi
EMERSON2.0 km / 1.0 mi
EXPEDITORS11.0 km / 6.0 mi
LACROIX3.0 km / 1.0 mi
LENNOX12.0 km / 7.0 mi
MADLY3.0 km / 2.0 mi
MANITOWOC8.0 km / 4.0 mi
MILS3.0 km / 1.0 mi
SINTEX1.0 km / 1.0 mi

Exhibition and convention centre

EUREXPO5.0 km / 3.0 mi

Your meetings and events

Our three lounges are fully equipped and air conditioned and benefit from natural light, enabling you to host your seminars, meetings or business meals for 5 to 50 people. Organize your board meetings in our executive lounge with garden view.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design. Experience our spacious design bedroom suites, with exclusive upscale Mercure bedding, Nespresso machine, tea and coffee making facilities with kettle, and other little touches that create the perfect environment for work or relaxation.

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room with 2 single Beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Suite with 1 double bed, sofa bed and balcony

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Suite with 1 double bed, sofa bed and terrace

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

COTE

Type of cuisine: Bistronomy

In a modern and cozy setting, discover our chef's cuisine made from fresh and seasonal produce. Our restaurant team will be happy to help you choose the right wine to best complement your meal.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAREME

Photo non contractuelle / Strictly non binding

Meet your friends or colleagues in a pleasant lounge area to have a coffee or enjoy one of our original cocktails or gourmet wines. In summer, relax and enjoy our comfortable terrace with a freshly made aperitif.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,361 reviews

tripadvisor

TripAdvisor Rating 4.0/5

214 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.4/5

Anonymous Business - 24/03/2020 Confirmed reviews ALL

Even if the situation is difficult due to Virus the team did his best to supporting and find solution

Good stay

Customer review rating 4.4/5

D. B. Business - 18/03/2020 Confirmed reviews ALL

All ok

Cosy room Close from airport

Customer review rating 4.4/5

Pedro Families - 07/03/2020 Confirmed reviews ALL

Great room for 4 people.

Dear PEDRO MANUEL L., We very much appreciate your comments regarding your stay at Hôtel Mercure Lyon Genas Eurexpo. What a pleasure to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Best Regards, Corinne SAINRAT, General Manager

Great family room

Customer review rating 4.4/5

Henrietta Families - 01/03/2020 Confirmed reviews ALL

A brief stay in this hotel due to early flight in the morning. Much better value and much nicer room/hotel than staying next to airport and only 10 minutes drive in the morning. Family room was lovely - large and comfortable.

nice room, quiet.

Customer review rating 4.4/5

Holger H. Business - 13/02/2020 Confirmed reviews ALL

overall good. Delicous breakfast buffet. Good room

Dear HOGER H., We appreciate your comment regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It's a pleasure to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Corinne SAINRAT, General Manager

Bof bof

Customer review rating 4.4/5

Benoit Business - 03/02/2020 Confirmed reviews ALL

Bof

Monsieur P., Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour dans notre hôtel Mercure Lyon Genas Eurexpo. Nous aurions aimé en savoir un peu plus sur le motif de votre mécontentement. Le retour de nos clients est très précieux dans notre quête d'amélioration et nous portons une attention toute particulière à vos demandes. En espérant avoir le plaisir de vous recevoir de nouveau, Cordialement, Corinne SAINRAT, Directrice

In line with expectations

Customer review rating 4.4/5

Yvan Business - 19/01/2020 Confirmed reviews ALL

This hotel provides service in line with expectations. Good bedding, courteous staff, adequate facilities. Nothing major that was not good, nothing particular to make it stand out.

Everything ok

Customer review rating 4.4/5

A. Business - 04/01/2020 Confirmed reviews ALL

Good as well

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne SAINRAT Manager

Not suitable as a stay near Lyon airport

TripAdvisor rating 4.0/5

951rodp Business - 25/12/2019 TripAdvisor review

I stayed overnight here between dropping my rental car at Lyon airport (LYS) in the evening and flying from LYS next morning. This hotel came up when I searched for an Accord hotel near LYS and it has a week-day for-pay shuttle service. (It's a 15-minute drive in good traffic.) When I arrived at the hotel it was deserted. No one. No music, Nothing. I rang the bell at reception several times but it took 10 minutes for someone to arrive and check me in. By the time he arrived, there were three of us waiting. I had been advised by e-mail that the hotel restaurant was closed that night and I asked for options. I was told there was a restaurant 5 minutes away by car (I didn't didn't have one), McDonald's 100m away, or a cold plate at the bar. It was raining hard so I had the cold plate (which was quite good) with my complimentary glass of wine. The room was very comfortable and I slept well. I had asked for a taxi to be ordered for 0830 next morning, but when I went to the lobby at 0820 it had not been ordered. t was Sunday morning and several taxi companies could not provide a car. I eventually made it to LYS in time for my flight but this was far from my best Mercure experience.

Bad

Customer review rating 4.4/5

Jasper M. Business - 23/11/2019 Confirmed reviews ALL

No shower in room. Only a bath and there is no shower mounting possible on the wall. So you need to keep the shower handle in your hand while trying not to slip and break your neck in the bath. While doing this you spray water around the whole bathroom and every drop that hits the glass plate will end up on the floor as there is a big gap between the plate and the bath. So that when you step out of the bath to realise there is 1 cm of water in the whole bathroom. Restaurant wine is food, but food is overpriced and just bad. Breakfast was ok but with too little amount of espresso cups it's a bad start of the morning. For 350e per night the worst business trip hotel experience ever. If I would have stayed privately I would have left and rented a mobile home. Told all my colleagues not to stay here ever. My room was 304. Currently thinking to sue you for a danger risk with your bathroom as I did twist my ankle when I slipped stepping out of the bath. 00…10 in case you want to contact me.

Nice Hotel amenities and restaurant but room quality not satisfactory

Customer review rating 4.4/5

Gareth Business - 07/11/2019 Confirmed reviews ALL

I made use of the fitness room (good modern equipment) and restaurant for evening meal and breakfast. The evening meal was excellent but breakfast was just ok (cold pancakes/crepes and fruit juice machine was empty so you had to stand in a long queue to squeeze my own juice). The room was clean and modern but it had an electrical box installed in the Toilet which made a buzzing noise throughout the night. There was no hand soap in the bathroom.

Good value for money

TripAdvisor rating 4.0/5

Buckjack02 Couples - 30/10/2019 TripAdvisor review

The hotel matches the standards of the Accord network. A good mark for the restaurant where we had dinner: “tartelette de brocolis et gambas flambées”, “tartare de boeuf”, “dos de cabillaud au lait de coco”, “café gourmand”. Everything fine with only some reservation towards the “tournedos de rumsteck Montana” which requested some chewing. On the wine list, most of the “reds” are overpriced. At reasonable price, choose the “Côtes du Rhône” or the “Côtes du Roussilon”. Also, to notice that the bar offers a selection of beers locally brewed although it is still regrettable that no alcohol-free beer is available.

Excellent service, very good facilities

Customer review rating 4.4/5

Philippe B. Business - 27/10/2019 Confirmed reviews ALL

Very good facilities, nice little gym, spacious rooms Compared to French standards, excellent quality of service from front desk to the restaurant

Short stay whilst travelling

Customer review rating 4.4/5

Paul B. Couples - 29/09/2019 Confirmed reviews ALL

Good quality hotel with nice room. Excellent dinner. Poor experience at breakfast where no staff in restaurant on arrival. No available table set. Tables cleared though. Had to collect various items from tables around restaurant to make 2 settings. Coffee machine rang out of coffee beans and milk, no eggs or sliced bread. One staff member appeared eventually and replenished items but caused a long queue at coffee machine. Nespresso machine switched off. Until breakfast had been a very comfortable and enjoyable stay

Business stay one night

Customer review rating 4.4/5

Adrian Business - 19/09/2019 Confirmed reviews ALL

I was very positively impressed with the Hotel and the restaurant

Dear Adrian, We would like to thank you for your nice comment about the restaurant and the hotel. We will be happy to receive you again, and again ! Have a nice day Sir, Best Regards,

Excellent quality hotel.

Customer review rating 4.4/5

Robert S. Couples - 07/09/2019 Confirmed reviews ALL

The room was a good size and the bathroom huge, we were in a disabled room despite being able bodied, which made the shower a little awkward. The air conditioning was much appreciated on a very hot night. The restaurant was fabulous.

Nice hotel

Customer review rating 4.4/5

Anonymous Business - 28/08/2019 Confirmed reviews ALL

Nice hotel, and room.

Friendly service and a surprisingly good dinner!

Customer review rating 4.4/5

Anonymous Couples - 31/07/2019 Confirmed reviews ALL

Everything was very professional and friendly. The hotel was clean, and the food was excellent.

Dear ALISTAIR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

I found no negative points, so "Extremely Satisfied" with 10 points.

Customer review rating 4.4/5

Anonymous Business - 29/07/2019 Confirmed reviews ALL

Friendly staff, clean and comfortable rooms with sufficient space, large bath room, and above all very quite what is for me the most important.

Dear YUKIKO K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good size rooms and friendly staff.

Customer review rating 4.4/5

A. M. Friends - 23/07/2019 Confirmed reviews ALL

Good breakfast and good location.

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