Novotel London Stansted Airport Hotel 4 stars

Name: Novotel London Stansted Airport
Address: STANSTED, CM24 1SF, UNITED KINGDOM
Telephone: (+44)1279/680800
Rating: 4.2

Customer review rating 4.2/5 1,906 reviews

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+ 19 Services

Your loyalty is rewarded

Novotel London Stansted Airport Hotel

Hotel that makes every moment matter

Conveniently located near London Stansted Airport, this stylish 4-star hotel is just a six-minute shuttle ride from the main terminal building. Whether you're heading off on a new adventure or are new to the city, it's the perfect base camp to relax and plan during your stay in the capital. With spacious rooms and a dedicated business centre, as well as 24-hour access to our on-site fitness centre, you'll have a hard time thinking of an excuse to leave!

Guests can relax by the terrace garden and enjoy a drink or two in the bar, before sampling some of the finest international cuisine in the restaurant. After a long day of activities, there's nothing better to do than relax with freshly-prepared meal. Visiting on business? This hotel also boasts eight fully-fitted meeting rooms which can easily accommodate up to 250 guests, making it ideal for hosting conferences and meetings.

Hotel extras

Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi
8 fully-equipped meeting rooms for up to 250 guests
Advantage 3
In-house bar & restaurant serving international cuisine
Over 500 onsite car parking spaces for all guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Manual temperature controlManual temperature control
- Air Conditioning
LONDON STANSTEDPaying
Languages spoken at the hotel
- Chinese Mandarin
- English
- Spanish
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / Ironing

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00-0:00
- Opening hours : Week-end 0:00-0:00

Fitness centre

8 meeting room(s)
Self service business centre
Copy/print service available

This hotel is currently able to accommodate only CRITICAL WORKERS and will require corporate identification upon check in. Please note the shuttle service and the Restaurants are not available at this time. Breakfast can be provided in a to go bag.

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF
stansted
united kingdom

Tel: +441279680800

Fax: (+44)1279/665750

Contact email

Check-in from 14h00

Check out up to 12h00

By plane
LONDON STANSTED At 1km / 1 miles - Shuttle paying
By train
STANSTED At 1km / 1 miles

GPS :51.876566, 0.211697

AIR X CHARTER 4.0 km / 3.0 mi
ALTITUDE GLOBAL 4.0 km / 3.0 mi
ANTONOV AIRLINES 4.0 km / 3.0 mi
CARGOLOGIC AIR 4.0 km / 3.0 mi
CORNELIUS 4.0 km / 3.0 mi
DIAMOND HANGAR 4.0 km / 3.0 mi
FAYAIR 4.0 km / 3.0 mi
HARRODS AVIATION 4.0 km / 3.0 mi
INFLITE 4.0 km / 3.0 mi
JET 2 4.0 km / 3.0 mi
JETAIR 4.0 km / 3.0 mi
NET JETS 4.0 km / 3.0 mi
RYANAIR 4.0 km / 3.0 mi
TURKISH AIRLINES 4.0 km / 3.0 mi
UNIVERSAL AVIATION 4.0 km / 3.0 mi

Companies

Your meetings and events

- Height 2 m
- Theatre style 12 participants
- U-shaped Room 6 participants
- Board-room 8 participants
- Classroom style
- Banquet 8 participants
Configuration is not available for this hotel
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 20 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 20 participants
- Height 2 m
- Theatre style 12 participants
- U-shaped Room 6 participants
- Board-room 8 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 14 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 20 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 20 participants
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 45 participants
- Banquet 40 participants
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 45 participants
- Banquet 40 participants
- Height 3 m
- Theatre style 250 participants
- U-shaped Room 45 participants
- Board-room 40 participants
- Classroom style 150 participants
- Banquet 120 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Farnham	18 m²	2 m	12 participants	6 participants	8 participants		8 participants
Hallingbury suite	18 m²	2 m	30 participants	20 participants	22 participants	20 participants	20 participants
Thaxted suite	18 m²	2 m	12 participants	6 participants	8 participants
Boardroom	24 m²	2 m			14 participants
Ashdon suite	42 m²	2 m	30 participants	20 participants	22 participants	20 participants	20 participants
Roding suite	67 m²	3 m	60 participants	30 participants	30 participants	45 participants	40 participants
Hadham suite	71 m²	3 m	60 participants	30 participants	30 participants	45 participants	40 participants
Albury suite	244 m²	3 m	250 participants	45 participants	40 participants	150 participants	120 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Videoconferencing
Podium
Day light
WIFI access
Syndicate rooms
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room with 1 queensize bed

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Multimedia hub

Superior Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Multimedia hub

Superior Room with 1 queensize bed and sofa

Accessible room

Max. number of persons: 4
Area: From 17 m² / 183 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Multimedia hub

Executive Room with 1 queensize bed

Accessible room

Max. number of persons: 3
Area: From 17 m² / 183 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Multimedia hub

Accessible Superior Room with Double Bed

Accessible room

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Rooms

Our restaurants and bars

HOTEL RESTAURANT

Type of cuisine: International

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

HOTEL BAR

Enjoy the comfortable sofas and choose from our wide range of wines, whiskies and cocktails. Catch up on the latest news on the bar's plasma TV and choose a light bite from the lounge menu. Enjoy a cold beer or two in the garden during the summer months.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Perfect for our needs

J M. E. Couples - 27/03/2020 Confirmed reviews ALL

We arrived at London Stansted late Thursday night from Marrakech in the middle of the Covid 19 crisis. The bus to the Novotel was easy to find. The only negative aspect of the entire experience was that the bus from the airport to the hotel only takes cash. Fortunately the driver had a bit of time to wait while a few of us scrambled to the ATM for cash. Check in was quick-accommodations excellent.

Dear J Michael E., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Tristan. As we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Elisabete Business - 26/03/2020 Confirmed reviews ALL

Really nice staff!

Dear Elisabete T., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback and this is always great when it is about the staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet and comfortable.

Jack Business - 24/03/2020 Confirmed reviews ALL

Very good hotel. Friendly staff and quick check in.

Dear Jack S., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Excellent

Bob A. Families - 23/03/2020 Confirmed reviews ALL

As good as always.

Dear Bob A., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Close to airport. Good shuttle service

Tim H. Business - 23/03/2020 Confirmed reviews ALL

I had some issues with noise outside my room. Noise from bins and deliveries. I was given another room but that was next to what I guess was a linen cupboard so again a lot of noise. My other complaint is one I have with many hotels. Why play such ridiculous music in the bar and restaurant. I really don’t want to listen to loud dance music when I am having breakfast at 6am ! I have stayed here many times and this is the first time that I’ve had a problem. All other stays have been very enjoyable. Nice friendly staff.

Dear Timothy H., Thank you for taking the time to tell us about your experience at the Novotel London Stansted Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues with the music in the bar / restaurant during breakfast. Regarding the allocation of your room I am sorry that this issue was not resolved for you on your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent customer service

Paul C. Couples - 22/03/2020 Confirmed reviews ALL

Holiday was cut short and needed to amend our stay. Justyne and Vlad were most helpful and accommodating. Very professional and a credit to your company

Dear Paul C., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Good room and good staff

Dan Business - 21/03/2020 Confirmed reviews ALL

Very happy with my room and the staff were always on hand to help out if needed. Food in the restaurant was to a very high standard.

Dear Daniel Mr H., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

No hot water and noise from AC.

Giuseppe R. Business - 20/03/2020 Confirmed reviews ALL

I couldn't take a hot shower from the last evening I stayed at your hotel, so basically for all the second night booking period. I expected to receive a voucher to use for my next staying or a partial refund! Hot water is an essential service you must offer, I can understand that the system can brake down, but you should change the maintenance company or have some essential spare part ready to be replaced... A part from this, I had to sleep with ear plugs (that luckily I had with me) because even though I switched off the AC, it was possible to hear a continuous AC noise coming from the main system, the receptionist then explain to avoid rooms in the corners... I'm looking forward to receive a partial refund, considering you haven't offered the service for wich I paid for. Kind regards, Giuseppe R.

Excellent stay

Anonymous Families - 20/03/2020 Confirmed reviews ALL

Thanks to the great very helpful staff for sorting out my mistake (booking the hotel for the wrong day D'oh) The room was the usual excellent clean room, we used the dinning room in the evening and had a great meal. Look forward to staying with you all again Many thanks

Dear David H., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Disappointed

N J. Business - 20/03/2020 Confirmed reviews ALL

Very difficult to find , poor sign posting. I asked for a vegan lunch. I was given a roll which looked ok but didn’t realise until I got Ill that the bun was a brioche type with dairy. I asked for a vegan meal the next day and got the same. I suggested hummus and salad. They did find a nice tart but by that time I had a migraine and my concentration was ruined. As I attended a 3 day workshop it wasn’t the best learning experience. In the last day there was no hot water so I had to gave a cold shower . The staff were lovely. The bed was good.

Great hotel, food fantastic, food very nice.

Lee H. Couples - 20/03/2020 Confirmed reviews ALL

First time staying here, and we loved it, so relaxing staying here the night before our flight, would highly recommend and will be doing this again. Friendly staff and food was fantastic, rooms clean tidy and modern, tv was huge! Being able to leave our car for the two week duration as including in the price was great.

Dear L H., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Good Location, excellent stay, Very helpfull staff

Garry D. Solo - 20/03/2020 Confirmed reviews ALL

'does exactly what is says on the can' good staff excellent rest restaurant altogether a very good experience.

Dear Garry D., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Good but not the best

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Good hotel considering the position of the hotel and the very quite environment around it, good the restaurant and the breakfast service. But the customer service and level of care wasn't that good, above all the cleaning service that from my point of view need to be improved a lot.

Close to Airport

Laszlo Business - 20/03/2020 Confirmed reviews ALL

Close to the aiport, bus service every half an hour. Check in/out was quick.

Dear Laszlo K., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Very satisfied

Mrs J. P. Couples - 20/03/2020 Confirmed reviews ALL

Fantastic and comfortable room with all amenities. Very good food.

Dear J P., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Edvards Business - 19/03/2020 Confirmed reviews ALL

Food is getting worse, especially breakfast and steaks. Other than that great staff and great rooms.

Dear Edvards P., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. I was concerned to read your feedback regarding your food in the restaurant during your stay. Please be assured that this is not our usual high standard and the Head Chef joins me in apologising for any inconvenience this caused to your stay. It is always a pleasure to receive positive and negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Friendly staff

Lydia Business - 19/03/2020 Confirmed reviews ALL

The experience was great. The staff in the reception were so friendly! Willing to give us information about everything.

Dear Lydia M., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Good

Laurynas Business - 19/03/2020 Confirmed reviews ALL

Liked the gym, was going each second day doring mine 6 weeks there. Good tv, good bed, nice restaurant staff.

Dear Laurynas R., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Good Stay and well located

Shaun M. Business - 19/03/2020 Confirmed reviews ALL

2 day stay and well looked after.

Dear Shaun M., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Excellent location

Brods Couples - 19/03/2020 Confirmed reviews ALL

Stayed at Novotel for many years now and always pleasant staff, rooms excellent, restaurant excellent choice of menu and service provided for the shuttle bus to the airport exceptional.

Dear J B., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Muscroft General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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Novotel London Stansted Airport Hotel 4 stars

Your loyalty is rewarded

Hotel extras

Hotel location

Novotel London Stansted Airport

Companies

Your meetings and events

General equipment

Our accommodations

Superior Room with 1 queensize bed

Superior Room with 2 single beds

Superior Room with 1 queensize bed and sofa

Executive Room with 1 queensize bed

Accessible Superior Room with Double Bed

Our restaurants and bars

HOTEL RESTAURANT

HOTEL BAR

Our guest reviews for Novotel London Stansted Airport

Our other hotels nearby

The Harlow Hotel By AccorHotels

Our guest reviews for
Novotel London Stansted Airport