Mercure Almaty City Center

Mercure Almaty City Center 4 stars

Customer review rating (ALL Rating) 4.6/5 182 reviews

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Hotel extras

  • SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains

  • 5 fully equipped meeting rooms and free unlimited Wi-Fi

  • In-house restaurant serving local and international dishes prepared by an Italian chef

  • In central Almaty with easy access to the Arbat, historical and shopping district of the city

  • 20 minutes from Almaty International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan

GPS:43.263862, 76.939901

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Comfortable conference rooms are well equipped and will allow to hold the event at the highest level. 4 Meeting rooms accommodating from 10 to 140 people, equipped with State-of the-art technology and provide precious working hours. Our meeting rooms are ideal for important meetings and conferences, presentations, seminars and training sessions.

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The airconditioned 30 m² Standard Room, with one double bed or with two single beds, offers contemporary room design with features of ethnic style, wardrobe, mini-bar, LED TV, coffee and tea making facilities, WIFI, working area with a desk. The airconditioned 60 m² Superior Suite Room, with king size bed with a living room and a sofa offers wardrobe, walk-in closet, exclusive bathroom, mini-bar, two LED TVs, coffee and tea making facilities, WIFI and a working area with a desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  182 reviews

TripAdvisor Rating  4.5/5  134 reviews

Exceptional

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I liked the room, clean, housekeeping, restaurant service was good, specially breakfast, fast WiFi, nice bathroom

Dear HUAN C., We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Housekeeping, restaurant, breakfast, WiFi excellent

Dear KHUSHBOO J., We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional

Customer review rating 5.0/5

H. Business - Confirmed reviews ALL

Housekeeping, breakfast, WiFi excellent

Dear TAMIR H., We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located for my business trip

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Comfortable business hotel with working table in room and very good sleeping bed

Dear Tatyana Z., We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we will make note regarding dental kit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Antonio Petrucci

The best hotel in Almaty

Customer review rating 5.0/5

Maria Business - Confirmed reviews ALL

Housekeeping restaurant reception staff nice, breakfast, cleaning room excellent

Dear MARIA D., Thank you very much for choosing Mercure Almaty as an accommodation for your stay and for sharing with us your experience. Its a great pleasure for us to receive such a warm feedback from our dear guest. We are looking forward to welcome you back in our hotel and Almaty city! Best Regards, Mercure Team

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Other web-users rate our hotel

  • 106 reviews 9.8/10 Location
  • 153 reviews 8.7/10 Room
  • 172 reviews 8.8/10 Service
  • 18 reviews 8.1/10 WiFi
  • 80 reviews 7.8/10 Breakfast
  • 64 reviews 9.1/10 Comfort
  • 63 reviews 8.4/10 Cleanliness
  • 46 reviews 9.7/10 Vibe

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