Hotel - Mercure Hotel Duesseldorf Sued
Mercure Hotel Mercure Hotel

Mercure Hotel Duesseldorf Sued

3.5/5 291 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ASK CHEMICALS4.4 km / 2.73 mi BAYER WERK AG22 km / 13.67 mi HENKEL2.5 km / 1.55 mi KONECRANES1.7 km / 1.06 mi TELBA0.7 km / 0.43 mi
BASF PERSONAL CARE4 km / 2.49 mi ECOLAB DEUTSCHLAND9.3 km / 5.78 mi INTEREXION0.65 km / 0.4 mi SIGNODE PACKAGING6.5 km / 4.04 mi

Exhibition and convention centre

MESSE DUESSELDORF18.3 km / 11.37 mi

Your meetings and events

9 meeting rooms with natural light and variable room design offer space for conferences and seminars for up to 300 people. All of our meeting rooms have air conditioning and WIFI.With a total area of 5059 sq. ft. (470 m²) and equipped with modern technology, the Mercure Düsseldorf Süd hotel also makes the perfect venue for conferences with exhibitions and receptions for up to 300 people.We can also provide a stage or lectern for your event on request. Costs vary depending on requirements. Please speak to us for more information.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
REETZ 20 m2 2 m 15 6 0 6 6
BRUENING 42 m2 2 m 30 14 14 18 0
HENKEL 42 m2 2 m 30 14 14 18 0
MANNESMANN 42 m2 2 m 30 14 14 18 0
BEUYS 55 m2 3 m 40 20 20 20 20
IMMENDORFF 55 m2 3 m 40 20 20 20 20
MUELLER SCHLOESSER 55 m2 3 m 40 20 20 20 20
MUTTER EY 55 m2 3 m 40 20 20 20 20
LORENZ 110 m2 3 m 80 26 26 50 30
LORENTZ BIS MUTTER EY 165 m2 3 m 150 40 40 50 50
LORENTZ BIS BEUYS 220 m2 3 m 200 60 60 70 70
LORENTZ BIS IMMENDORF 265 m2 3 m 250 0 0 100 100
LORENTZ BIS MUELLER-SCHLOESSER 330 m2 3 m 300 0 0 120 120
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 121 rooms have a modern design and a warm atmosphere. A large desk and free WIFI in all rooms allow you to work comfortably and undisturbed.All of our rooms are equipped with a flat-screen TV. Coffee and tea facilities and a bottle of mineral water are provided free of charge for our guests.

  • 121 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Villeroy & Boch
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 363 reviews

Our guest reviews for
Mercure Hotel Duesseldorf Sued

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 291 reviews
Dan Business - 23/11/2019 Confirmed reviews ALL
« Great hotel to access the exhibition centre »

The hotel is located a few miles from the main exhibition centre in Dusseldorf which I was attending for the Medica conference. The hotel is only a 2 minute walk from the bus stop so its easy to travel into town. The room itself could do with refreshing but the bathroom was very nice. The best part of the hotel is the restaurant and bar, the staff were very welcoming and the food/beer were really nice.

Eric Couples - 05/11/2019 Confirmed reviews ALL
« Quite good »

Room comfortable, breakfast excellent choice, but Sunday could do with a bar

Finn Families - 26/09/2019 Confirmed reviews ALL
« Late autumn visit »

Standard weekend

Anonymous Business - 21/09/2019 Confirmed reviews ALL
« Sufficient for the situation »

Sober room. Clear usage marks.

B Business - 12/09/2019 Confirmed reviews ALL

Hotel needs makeover inside and outside.

Manfred H. Business - 28/08/2019 Confirmed reviews ALL
« Good as usual but could be better »

I'm using this hotel in Dusseldorf Sud since >20 years. I highly approciate the refurbishment of the bath rooms since the takeover by Accor Group. However, there were as well 2 negative changes: I need a relatively high and firm pillow not the very soft ones you have in the rooms. So I do not sleep too good. And in the morining I'm missing the bacon for breakfast.

Roger A. Couples - 28/07/2019 Confirmed reviews ALL
« Very comfortable overnight stay. »

I received a "romantic" overnight stay here as a present for my Silver Wedding. My wife and i really appreciated the room being decorated with roses and rose petals. Made us feel like newly-weds… The staff were friendly and the evening meal was quite enjoyable. Breakfast was part of the package so we didn`t have to pay extra, and it was excellent. A wide variety to suit everyones breakfast needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger A., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Specially in your case we are more than happy to have been able to offer you a very special stay for your silver wedding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bergmann General Manager

Family - 17/07/2019 TripAdvisor review
« Loved the Terrace »

The location is not actually in the center, but quite close to the train station to reach the Main Train Station (Hbf), yet you could easily ask the front office for taxi to go to either train station. The Front Office service is excellent, despite they're hectic after checking in a large group. Got a usual priviledge as a Gold Accor member. Loved the spacey terrace near the dining room. The best spot I found in the hotel. Loved the room. It was very homey. Really recommended.

Our hotel has responded to the review
Our hotel has responded to the review

We are glad that you liked it so much and we would like to thank you for your feedback. Our terrace is really a nice place to stay. We look forward to seeing you again. You are always welcome! Kind regards, Romina Julek -Front Office Manager-

Business - 22/06/2019 TripAdvisor review
« Rough outside, suprisingly friendly inside »

I was looking for a cheap hotel to stay in because of working far from home. What I found was a surprise: a real american (cheap) hotel, which is very friendly, comfortable and relaxing. Definitely not a place for romantic getaways, but it you want to test after a date work, it is quite ideal:-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Voyager05124460123, thank you very much for your freindly comment on your stay. As you see, sometimes the inner values are better than what you might expect from the outside. may we welcome you back soon? Kind regards Tim Bergmann general manager

Couples - 19/06/2019 TripAdvisor review
« Average hotel in the middle of nowhere »

The hotel in the silent place with internet access problems. No restaurants and supermarkets around. Cleaning service a bit lazy. Personnel is very friendly but some of them do not speak english. The worst Mercure hotel I've ever stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ислам Б, thank you for your comment and rating. We are sorry that in the end we could not convince you. Will we get another chance to show you how great we are? Kind regards Tim Bergmann General Manager

Business - 20/05/2019 TripAdvisor review
« Sales traning »

The restaurant was really good, rooms and hallways need an update, the beds are a bit narrow bathroom OK. It would be a good idea if you got a small fitness center. It is good when you are on a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

We are glad that you liked your stay. thank you for your rating. Your note to create a fitness facility, be it through a cooperation partner in the area, we were happy to note and will evaluate this internally. kind regards, Romina Julek -Front Office Manager-

Michael Business - 05/04/2019 Confirmed reviews ALL
« This time not up to Standard »

Arrived mid afternoon for a two day stay. At check-in I was asked to pay the whole stay right away, however the bill can only be picked up the evening before check-out. Wired - never happened to me even fir a one night stay at this hotel. One does not feel as a trustworthy guest. Rooms are standard. I checked the bed and found that the bedlinen was very dirty. So dirty this can not be overlooked by any decent housekeeper. I called down to change the linen ( well - tried to. The is no indication on the phone which number to dial for reception etc. And the information folder was available in pieces. Finally found the number on the emergency sheet). Talked to reception, they told me they would change the linen as soon as a second person is available as housekeeping had left. It took 15min for them to come, change and apologize. Breakfast was ok, nithing to write home about though, waiters, also in the bar, were very friendly. After the bad exoerience with housekeeping I did opt for no housekeeping for the night and hope the points get credited. Again - this time not up to Standard, i had better stays there.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Z., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Duesseldorf Sued die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Ich kann mich nur entschuldigen, daß unseren Housekeeping Mitarbeitern offenbar ein Fehler passiert ist, der nicht passieren darf. Leider hat es zudem dann zu lange gedauert, um Ihnen eine gute Lösung der Situation anzubieten. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität im Housekeeping nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Tim Bergmann Hoteldirektor

Business - 15/11/2018 TripAdvisor review
« Room management and cleaning must improve »

At my arrival, I was given a key to a room that was already occupied.I was lucky that the guest in the room kept calm when I opened the door...After getting my key to an unoccupied room, I found a underwear of the formal guest at the door knob...The receptionist apologised for these accidents.Look forward for improvements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meander11601327638, first I want to apologize for the inconveniences with your room. Housekeeping and the new receptionist have been trained on better performance to our guests, since we wish you to have a hasslefree and enjoyable stay with us. Kind regards Tim Bergmann General Manager

Business - 14/10/2018 TripAdvisor review
« worst hotel ever outdated , bad service and broken airco »

not 4 stars worth. wifi did not work well. very slow.had to ask for a additional login code. airco in room broken .staff did not care. i filed a complaint to management. no response at all.baddd. also no menu card available in room.When calling restaurant the clerk had to explain on phone what options there is to order to room.. restaurant looks like a 70s decorated restaurant and like I walked into a 2 star hotel in Slovenia or Albania..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trail311153, I am sorry you did not like our fast internet with the seperate login. The airco is working in all rooms. I am sure you understand that for ecological reasons it is only working at outside temperatures above 21°C. Obviously you did not like the design of our restaurant. here we are planning some modifications to make it look more contemporary. Hopefully we can convince you at another stay. kind regards Tim Bergmann General Manager

254eva Business - 30/01/2018 TripAdvisor review
« Business trip in Düsseldorf »

Staff is very helpful, polite and friendly, both at the reception and who served breakfast. Room was clean and smartly furnitured. Breakfast was fresh, whole wheat pastry, good coffee...etc. and reasonable selection. Coffee machine with 2 free capsules, free bottle of water in the room was a huge plus, although it would have been better to have them refilled on the second day. We had dinner there too, got served quickly, food was fresh and good quality too. Good for short business trip, by car or by taxi as public transport connection is not ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 254eve, thank you very much for rating our hotel 4 points. We appreciate your comment and believe that we were able to make your stay in Düsseldorf agradable. Also we hope we will be able to welcome you back soon. Kind regards Tim Bergmann general manager

Business - 12/05/2017 TripAdvisor review
« Rubbish, with new paint. »

Regret this was not what I expected from a Mercure Group hotel. Not so much that there were problems, but that nothing was done about them. 1. English language directions to the hotel, using public transport are confusing, or wrong. An hours walk through residential streets at night (carrying the suitcase to avoid noise whilst people slept). 2. The room fridge (#322) did not work. Room make-up staff advised the next morning, Nothing done. A hand-written note left with reception on the second morning. Again, nothing done. 3. The room a/c did not work. 4. The window would not open. Not sure if jammed, or nailed shut. 5. The shower curtain 'end stop' was missing. The entire curtain came off in my hands. 6. Each five minutes approx, there was a buzzing sound, lasting 5 seconds. No obvious source, or reason. 7. The tv had two english language channels only - one being BBC world service. No internal systems, or english film channels. 8. The hotel is not 'only one hour' from the exhibition centre. With connections (needs both bus and tram) it takes effeectively two hours, each way. 9. There are no shops, restaurants or cafes close by. There is an Italian restaurant (quite good) about 20 minutes walk away. 10. The hotel restaurant is reasonable, with large portions, but it is not possible to transfer a tab between the restaurant and the bar (all in the same place). The natural wish to sit watching the bar tv sports channels, after a meal, means two separate tabs. Not logical, when UK credit and debit cards have a double whammy each time you use them overseas. 11. Upon check-out, the computer would no longer recognise that the room and breakfasts were pre-paid by the company, Staff almost insisted that my personal card be debited. When shown the pre-payment print-out, it was reluctantly accepted, but dunning emails to myself and the company then reached the office. I still do not know if this has been sorted!

Gitte D. S. Business - 31/08/2016 Confirmed reviews ALL
« Very friendly staff »

The staff at the hotel was very nice and helpful, and the room comfortable and modern. You had to pay for the internet connection, and the connection was a bit unsteady. It would have been nice if internet connection had been included in the price of the room.

Tim Business - 27/06/2016 Confirmed reviews ALL
« Medium quality hotel »

staff:friendly food:adequate location:inconvenient (almost 50 euros taxis from Dusseldorf airport) room:good wifi:terrible (0.5mbps - would be just as good to print and mail what I need to send - attempted to watch videos from international news service but after 2 minutes 10 seconds to buffer & watch only 20 seconds of video, I quit) recommend:only describe, let your friends make their own decision 0.5 mbps is quality from 10+ years ago. wifi is unusable with demands of internet usage now. 2 is not adequate scoring

Anonymous Couples - 24/06/2016 Confirmed reviews ALL
« A very pleasant stay »

Good service and facilities. Breakfast was worth the money, price was very reasonable. Some of the hotel staff had a little trouble with English, but were accommodating enough to make up for it. Only complaint I have is that ironing was not available (the device was broken / empty? employee was unclear). In-room reception was sometimes lacking A little too far from city center, but still pretty good

Anonymous Business - 02/02/2016 Confirmed reviews ALL
« Mr Kone »

Nice hotel , but terrible close to high voltage cables. To leave for baggages with the car in front of the hotel you have to be charged 10 euros, the faily parking fee.

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