Mama Shelter Prague 4 stars

Customer review rating 4.5/5 1,735 reviews

Mama Shelter Prague
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+ 19 Services

Hotel extras

  • Epic and cosy terrace

  • Ten-minute tram ride from the old town

  • Design by Jalil Amor

  • Colorful and cheerful design

  • 6 meeting rooms available

Hotel location

Mama Shelter Prague

Veletrzni 1502/20
170 00 praha 7- holesovice
czech republic

Tel: +420225117111

Fax: (+420)225117800

Check-in from 15h00

Check out up to 12h00

  • By plane

    AIRPORT PRAGUE At 15km / 9.32 miles - Shuttle paying

  • By train

    PRAGUE MAIN STATION At 2.5km / 1.55 miles

GPS :50.102356, 14.431385

Exhibition and convention centre

  • VYSTAVISTE PRAHA 0.75 km / 0.47 mi

Hotel services


Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • 6 Meeting rooms
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 238 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 10 connecting rooms
    • 238 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Laundry / Valet Services Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • AIRPORT PRAGUE Additional charge
    • PRG Additional charge
  • Parking lot Additional charge
    • Near the property
    • Private
  • Gift shop/newspaper shop

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mama Shelter Prague

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,735 reviews

TripAdvisor Rating 4.0/5

323 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Anonymous Couples - 11/08/2021 Confirmed reviews ALL

Always a nice stay, staff very accommodating, breakfast has very much improved (but would love to see larger egg selection/ fried or boiled eggs).

Room as usually perfect. However selection of food reduced.

Customer review rating 4.0/5

Matus Business - 09/08/2021 Confirmed reviews ALL

+ room, design, location + staff - food

Great people at the reception and breakfast area

Customer review rating 5.0/5

Natalie Friends - 08/08/2021 Confirmed reviews ALL

My favorite hotel in Prague thanks to hotel staff

Back to pleasure

Customer review rating 5.0/5

Anonymous Business - 30/07/2021 Confirmed reviews ALL

Nice business stay


Customer review rating 5.0/5

Anonymous Business - 13/07/2021 Confirmed reviews ALL


good location , close to tram

Customer review rating 5.0/5

Simon Business - 20/03/2020 Confirmed reviews ALL


Great fresh design, great breakfast, great value

Customer review rating 4.5/5

Alina D. Couples - 19/03/2020 Confirmed reviews ALL

Thank you guy, we had an amazing experience. Reception manager Vojtěch Šlesinger was exceptional as well as all hotel staff in general. Breakfast was very decent, good choice of products. Just please remind the HSK to check sheets for holes.

as usual

Customer review rating 5.0/5

Peter Business - 13/03/2020 Confirmed reviews ALL

many times in mama shelter prague - always same good experience.

Nice hotel

Customer review rating 3.5/5

Wayne Couples - 17/02/2020 Confirmed reviews ALL

I stayed here with work 18 months previous. Is a nice hotel for the price. I slept fir 9 hours every night- something i do not do at home Only issue is no kettle or drink making facilities

Simpler check-in/out required

Customer review rating 2.5/5

Jay Solo - 12/02/2020 Confirmed reviews ALL

I stayed at this hotel for 6hours overnight due to a flight cancellation. I was tired and found the check-in/out to be exhausting. Overall it took too long. I paid online but was asked to pay again on arrival and had to show my proof of payment. I had to fill my details (which I'd provided when I originally made the booking) on the check-in form I was made to sign. Otherwise it was good.

Large group event

Customer review rating 5.0/5

Suzanne C. (. C. Business - 10/02/2020 Confirmed reviews ALL

Recently ran an event for 35 people and we stayed the entire week at the Mama Shelter. Loved the quirkiness of the hotel, great service and really good food also which was a bit of a revelation as typically hotel food leaves a lot to be desired. Breakfast selection was one of the best I have ever seen and the bar menu was very diverse with lots of choice. We were there in January so to be seen if it is the same in the height of the season but rooms were peaceful and quiet at night.

Customer review rating 3.5/5

Oleksandr Business - 09/02/2020 Confirmed reviews ALL

Not friendly stuff on reception, not following rules of Accord group

Good Atmosphere

Customer review rating 4.5/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Generally my experience was very positive and I will return to this hotel. The staff have a friendly and helpful attitude. Two minor niggles: The lamp shades on the lights next to the bed block out too much light and it is not bright enough for me to read by. The temperature was always too hot and I couldn't figure out how to turn it down. There is a radiator and a thermostat (air conditioning control) but I couldn't make it drop below 23 degrees.

Customer review rating 4.0/5

Timo Business - 31/01/2020 Confirmed reviews ALL

Everything was allright, but I could not turn down the A/Cs temperature.

Nice design, good staff, great value

Customer review rating 4.0/5

Matus Business - 27/01/2020 Confirmed reviews ALL

- I like design of hotel and rooms - I like that sometimes I receive free upgrade ( as I stay frequently at your hotel ) - breakfast is fine, good quality food - good location

Amazing hotel

Customer review rating 5.0/5

Eliska Couples - 27/01/2020 Confirmed reviews ALL

Beautiful rooms, super comfortable bed

Pay for toothpaste for Accor group hotels. It’s scandalous!

TripAdvisor rating 2.0/5

Arnaud L Business - 26/10/2019 TripAdvisor review

Why guests have to pay for toothpaste ???? I didn’t recognize Accor hotels pas philosophy. A small bottle of water for the Welcome drink for Silver guest. this is ridiculous. Price is high .. I will never go back to this hotel again ...

Dear Arnaud L The shop is for the convience of our guest, the guys would of also been more than happy to direct you to any other store, I am sorry you have decided not to return to us, I do hope one day you will give us a second chance, we do hope to see you again, Mama Loves You !

Very nice boutique hotel a little bit outside of the crowded center

TripAdvisor rating 5.0/5

manuelbrugger Business - 25/10/2019 TripAdvisor review

The hotel is well located near a well frequented tram stop and 7 mins away from the underground. It’s a really lovely and modern hotel with a well sorted breakfast buffet. Rooms are (as all Mama Shelter rooms) very nice and the bed is very comfy! Personnel was very friendly and helpful!

Dear manuelbrugger, Great to hear you found our location ideal for the short tram journey into the historical city, we hope you return soon for another compy nights sleep, Mama Loves You !

A very pleasant Stay at Mama...

TripAdvisor rating 5.0/5

Pierre-Philippe... G Business - 23/05/2019 TripAdvisor review

all together it was a good experience, except the breakfast which was not at the same quality level than the other Mama... and the atmosphere is not as great as Belgrade..., but it is a good experience at the end...

Dear Pierre-Philippe....G Thank you for your great comments, we hope to see you soon, Mama Loves You !

Great service and nice decor.

TripAdvisor rating 5.0/5

Travel31400080973 Business - 19/04/2019 TripAdvisor review

The hotel has a very modern decor, the service is very nice and helpful. The old center of Prague is 20 minutes away on foot, but there is also a tram at the front of hotel. 200m from the Hotel is a large park - ideal for running or walking. There is a large parking lot. The first time I used the hotel and I will definitely go back there

Dear Travel131 We are all so very pleased you enjoyed your first time with Mama, thank you for the special mention on our teams helpfulness, we really hope to see you back with us or in one of our other Mamas very soon, Mama Loves You !

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