Hotel - Cannes Centre Univers hotel (Futur Mercure)
Sans marque Hotel Sans marque Hotel

Cannes Centre Univers hotel (Futur Mercure)

4.0/5 381 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

The Cannes Centre Univers hotel has special offers for stays in the South of France at an affordable price.

Hotel location

Companies and event centres nearby

Company

BNP PARIBAS80.47 km / 50 mi BPE241.4 km / 150 mi LANCEL321.87 km / 200 mi PETIT BATEAU80.47 km / 50 mi THALES GROUP7 km / 4.35 mi
BOUCHARA321.87 km / 200 mi GALERIES LAFAYETTE16.09 km / 10 mi MONTEPASCHI DI SIENA241.4 km / 150 mi SOCIETE GENERALE241.4 km / 150 mi

Congress centre

PALAIS FESTIVALS0.2 km / 0.12 mi

Our rooms

With rooms ranging from Classic Rooms to Junior Suites with a balcony, the Cannes Centre Univers hotel welcomes you to the heart of Cannes

  • 72 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 183 reviews

Our guest reviews for
Cannes Centre Univers hotel (Futur Mercure)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 381 reviews
E Business - 24/10/2019 Confirmed reviews ALL
« I am always happy to stay with you with the great staff! »

The receptionists and the staff in the kitchen for breakfast are always so friendly and helpful. I understand that the room charge goes up because of high demand during the show but it is pretty expensive currently which makes the company consider more before booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMIKO T., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 22/10/2019 Confirmed reviews ALL

Staff is superb! Very helpful and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISABEL Q., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Anonymous Business - 03/10/2019 Confirmed reviews ALL
« perfect »

everything was perfect, and also the contact was perfekt

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERA L., Thank you for this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Iuliia D. Families - 28/09/2019 Confirmed reviews ALL
« Great hotel. »

Great hotel, fine friendly staff, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IULIA D., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Steven H. Business - 10/09/2019 Confirmed reviews ALL
« Returned because the previous stay was so good »

Once again excellent and had a larger room this time which was needed and much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN H., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Hotel Cannes Centre Univers (Futur Mercure)

Anonymous Couples - 07/09/2019 Confirmed reviews ALL
« Fantastic welcome, perfect location, needs some TLC »

The lady who checked us in and checked us out was amazing! Best person we have come across in a hotel in years! However, despite us booking the superior room, maintenance and attention to detail in cleaning is required. Lack of bar is also a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADAM C., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. During your next stay, we will do our best to give you a bigger room. Best regards. Geoffrey GAUTIER - Market Manager Hotel Cannes Centre Univers

L. Couples - 31/08/2019 Confirmed reviews ALL

Emplacement ideal

Our hotel has responded to the review
Our hotel has responded to the review

Cher M. L. C'est avec un grand plaisir que l'équipe du MERCURE CANNES CENTRE Univers se joint à moi pour vous remercier de votre commentaire. Je suis ravi de lire que votre séjour soit à la hauteur de vos attentes et que notre hôtel contribue largement à votre bien être. Au plaisir de vous revoir très prochainement à Bayonne. Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

Lucila T. Families - 30/08/2019 Confirmed reviews ALL
« Complaint »

Dear Accor Team, I had booked one room at future Mercure in Cannes. Please allow me to say that this was the worst hotel I have ever seen in my entire life. I booked it because it was featured on Accor and I did trust the Accor brand. The room was extremely dirty, a danger for public health. I have a baby and we couldn’t sleep all night because of the dust. I took pictures and videos as I am outraged by such a room. I literally stayed awake all night as I was disgusted to touch anything in the room. As soon as the sun was up, i ran out not to stay in the room: I spoke to the réception they acknowledged that the room I had was, as per their say: « the worst room in the hotel ». This is unacceptable that such a room is for rent. It should be condemned. The lady at the réception apologized and explained that the rooms are being renovated. So I paid for a gross room, a danger for public health. I demand to be fully reimbursed. If i show you the videos and pictures, you will never get a 4 star status for this hotel. It is simply a shame!

Howard W. Couples - 14/08/2019 Confirmed reviews ALL
« Fabulous location, fabulous staff, great room condition, but really too small even for one person. »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD W., Thank you for taking the time to tell us about your experience at the Hôtel Cannes Centre Univers (futur Mercure). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Cannes Centre Univers

Donna Solo - 10/08/2019 Confirmed reviews ALL
« Disapointed »

Very nice staff the best ever and so friendly but the owner needs to sort this place out unless you pay loads of money you get an awful room thats still over £100 and thats without breakfast old room very small, my televisiono only one channel worked in room 108 and no kettle which is pretty bad! Broken shower head! A pube i found in my bed not good! My medication was thrown away by cleaners oviously by mistake but they denied it but it can't vanish on its own! Then my lipstick and a face cream gone from my room these cleaners are no good and need replacing they don' t even clean the room well! Now when i had to move from a nicer room to the bad room i was told no breakfast even though i had been here over a week now and moved to a back dated horrible room after i said my medication gone by the cleaner you would think the least they would do is say i can have breakfast included so not to happy about this to be honest i found now some nicer hotels same prices nearby but this is bad for the money they charge to be honest its like a glorified hostel but the good thing your in the centre of everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNA MARIA C., Thank you for taking the time to tell us about your experience at the Hôtel Cannes Centre Univers (futur Mercure). I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Accor. Please do not hesitate to contact me during your next visit. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

Aimee Friends - 09/08/2019 Confirmed reviews ALL
« Amazing location with the friendliest staff! »

Couldn't have asked for a better location, short walking distance to beaches and old town and lots of cafes and restaurants in the vicinity. The staff were very welcoming and friendly and the room was very clean with a lovely view onto the below streets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AIMEE T., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

Steven Business - 04/08/2019 Confirmed reviews ALL
« Great stay »

Very friendly, great breakfast with a lovely view. Quiet room with everything you need, only downside a bit small.

Marina B. Families - 18/07/2019 Confirmed reviews ALL
« Management and staff are extremely professional and the nicest people I’ve meet »

Very friendly staff, room was fabulous and clean with fresh towels every day. Breakfast on the top fool over looking Cannes, what a beautiful morning and a lovely way to start the day. Manager look after all our needs, was so helpful, will be back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA B., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Lene D. Couples - 16/07/2019 Confirmed reviews ALL
« Nice centrally located hotel »

Very pleasant stay. Nice rooftop lounge area where we enjoyed the complementary glasses of wine, olives, and snacks. Close to shops, restaurants, the bus station, the railway station and the beach. Enjoyed the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENE D., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Stuart G. Couples - 26/06/2019 Confirmed reviews ALL
« Needs much improvement! »

The shower was totally inadequate. Overhead part was a dribble, hand held was the total opposite. So awkward to shower in. That was our first room, of a 2 night stay. The mattress was broken, we were moved when we complained. New room, better shower but the mattress in the next room was hardly an improvement. Initially offered breakfast by way of compensation for a nights sleep(or lack of). Perhaps in hindsight the offer of breakfast should have been taken up, €17 each for breakfast was far more generous than the frankly insulting €10 discount applied at check out. If this is a Future Mercure hotel in needs vast improvements to be in line with other Mercure hotels. Really regret booking this hotel and feel quite let down by using the App with the hope it would actually be as good as others in the brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART G., Thank you for taking the time to tell us about your experience at the Hôtel Cannes Centre Univers (futur Mercure). I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Accor. Please do not hesitate to contact me during your next visit. Sincerely, Geoffrey GAUTIER - Marketing Manager Hotel Cannes Centre Univers (Futur Mercure)

F. C. Families - 18/06/2019 Confirmed reviews ALL

Sempre positivo

Our hotel has responded to the review
Our hotel has responded to the review

Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

S. Families - 16/06/2019 Confirmed reviews ALL
« Simply wonderful »

Only one thing could improve the experience the rooftop breakfast is brilliant but maybe put some sort or seagull deterrent around the roof might as seagulls stare at you eating your breakfast waiting to steal it , it is quite uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISABELLE S., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (Futur Mercure). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Marketing Manager Hotel Cannes Centre Univers

Ray Business - 13/06/2019 Confirmed reviews ALL
« Nice hotel, »

Cleaning staff are very annoying. They do not understand what the do not disturb sign is for and insist on cleaning my room and replacing soaps, towels etc that are still perfectly usable when I hadn't even been there 24 hours! At one point I walked out of the bathroom to find the lady in charge of cleaning stood in my room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Cannes Centre Univers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to make you discover another style on your next visite to Cannes. Yours Sincerely Geoffrey GAUTIER - Marketing Manager Hotel Cannes Centre Univers

Anonymous Couples - 12/06/2019 Confirmed reviews ALL
« Ras »

TB

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Cannes Centre Univers

Business - 11/06/2019 TripAdvisor review
« good choice »

centrally located. near the Palais des Festivals, the train station, the beaches, restaurants, pubs and boutiques. very friendly and helpful staff. roof terrace breakfast a pleasant way to start the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, We very much appreciate your comments regarding your stay at Hotel Cannes Centre Univers. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards. Geoffrey GAUTIER - Marketing Manager Mercure Cannes Centre Univers

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates