WIFI/Internet Access- City centre location
- Brand new hotel
- Modern design
- Family friendly
- Cosy bar
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
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Parking
- Public indoor parking (Rive Gauche)
- Public outdoor parking (Paying)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Dutch
- Reception open 24 hours a day
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Early check-in/Late check-out
- Early Check-in (Paying)
- LATE CHECK-OUT (Paying)
- Electric car recharging units
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Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Access the parking Novotel: Rive Gauche Parking, under the shopping center, access by Boulevard Tirou via Place des Tramways Boulevard Joseph Tirou 34, 6000 Charleroi. GPS: 50.4085457,4.4394371 Rate: EUR 25/24h. 50% discount = EUR 12.50/24h
Hotel location
Place Verte 17
6000
charleroi
belgium
- BUS : CITY, RIVE GAUCHE
- BRUSSELS ZAVENTEM At 70km / 43.5 miles
- CHARLEROI At 10km / 6.21 miles
GPS : 50.408153, 4.441233
Companies and event centres nearby
Company
Exhibition centre
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| Amaryllis | 48 m2 | 3 m | 15 | 10 | 15 | 16 | 0 |
| Argynnis | 70 m2 | 3 m | 45 | 16 | 50 | 30 | 0 |
| Tircis | 75 m2 | 3 m | 50 | 18 | 50 | 38 | 0 |
Our rooms
Discover the new N room which offers everything you need for a comfortable and convenient stay. Be connected, be inspired and be energized.With the comfort of the Live N Dream bedding, the connection hubs, free WIFI and a luxurious rain shower, who wouldn't feel at ease?
Suite
An unforgettable experience! Large, well-designed, the suite includes two bedrooms and a bathroom. It offers unbeatable facilites: two flat screen TV's, bath robes and unlimited access to our fitness. Up to 2 adults and 2 children.
Standard Room
Choose comfort and space. A spacious room with queen bed, en suite bath or shower, sofa bed, work area, TV with pay movies and internet access, broadband connection, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.
Superior Room
Enjoy modern decor and ergonomic comfort : A modern spacious room with queen bed, en suite bath/shower, sofa bed, ergonomic work area, 26" LCD TV with internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.
- 123 rooms
- 100% non-smoking hotel
- 2 rooms for people with reduced mobility
- 11 connecting rooms
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
GourmetBar is a contemporary restaurant which emphasizes on simple, tasty and origional dishes. Available throughout the day, you will always find something to please your taste.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Sit down and relax. GourmetBar is an informal place to gather, meet, drink and eat. In the cosy atmosphere of this bar we would like you to feel welcome and at ease, while enjoying a local beer, glass of wine, coffee or different bites.
Certificate of excellence 2019
Dear GLENDA, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear SARA, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear HELLE, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. Thank you for your fidelity ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear FRANK, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear JEANINE K., We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Shift leader
Dear Diogenes C, Thank you for taking time to tell us about your experience at the Novotel Charleroi Centre. I am happy to read that you had a great stay with us ! But I took good notes of your remarks from the check out, please allow me to express my sincerest apologies that something wrong was put on your invoice. We will discuss this internally to make sure it won't happen again. In the other hand, I am happy to read that our front desk reacted directly and proceed to the reimbursment. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Kind Regards, Christophe
Dear JACKIE, Thank you for taking the time to tell us about your experience at the Novotel Charleroi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. Sincerely, Christophe Front Office Manager
Dear FREDERIC, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the other hands, we are sorry that you had difficulties to find the parking Rive Gauche and hope it will be easier the next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear Passport149641, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Assistant Front Office Manager
Dear JASON. Thank you for taking the time to tell us about your experience at the Novotel Charleroi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had an afterwork party on the thursday where all of our guest and especially our ALL members were welcoming too. To be honest, I am quite surprised that no food was available as we had some guest at the restaurant and the mezzanine that were eating. Concerning our reception, please rest assured that this is an exception as they are usually always there. In the other hand, I took good notes of your remarks concerning the breakfast and the food and this is unnaceptable; Rest assured that the appropriate measure will be taken ! Please note that we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again please accept our sincerest apologies. Sincerely, Christophe Front Office Manager
Dear Stig, Thank you for taking the time to tell us about your experience at the Novotel Charleroi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry for the poor service you provided during the breakfast. We will transfer your comment to our colleagues in order to solve the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Assistant Front Office Manager
Dear Daniela, Thank you for taking the time to tell us about your experience at the Novotel Charleroi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry for the housekeeping problem. We will investigate the matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Assistant Front Office Manager
Dear HELLE, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast, we are sorry that you couldn't enjoy the breakfast as we wished. Please accept our apologies, we will see how we can improve this in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear ANA We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. What a pleasure to receive compliments as yours ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
Dear Pedrro I am sorry that we have not been able to meet all your expectations, for which I excuse myself. I can reasure you that your comments will help us do better and improve on the issues that you mentioned. I hope that you will still consider the Novotel Charleroi Centre on your future travels, and remain best regards willem dullemond general manager Sincerely,
Dear Alexander Delighted to read your comment. Hope that we may see you back soon Best regards willem dullemond general manager
Cher Xavier, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Charleroi Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs Christophe Front Office Manager
Dear GLENDA, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Front Office Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
