Mercure Jakarta Gatot Subroto 4 stars

Customer review rating 4.5/5 706 reviews

Mercure Jakarta Gatot Subroto
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+ 22 Services

Hotel extras

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1
Kuningan Barat
Jakarta Selatan
12790
jakarta
indonesia

Tel: +622150825400

Fax: (+62)21/50825401

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 29km / 18.02 miles - Shuttle paying

  • By car

    MAMPANG KUNINGAN At 2.4km / 1.49 miles

GPS :-6.2391334, 106.828591

Companies

  • KRAKATAU STILL 1.0 km / 0.62 mi
  • PATRA JASA 3.0 km / 1.86 mi
  • PERTMINA ITN EP 3.0 km / 1.86 mi
  • PT BLUE POWER TECH 4.0 km / 2.49 mi
  • PT LATINUSA TBK 0.9 km / 0.56 mi
  • SEMEN INDONESIA BTN 0.9 km / 0.56 mi
  • TELKOM GH MERPUT 1.7 km / 1.06 mi
Companies

Your meetings and events

Our meeting room can host up to 150 guests. It features splendid flooring and modern Audio Visual equipment. Perfect for board meetings and social events.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Mercure Jakarta Gatot Subroto features 253 comfortable rooms and suites that are designed for the modern business and leisure traveler.

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

FLORA

Type of cuisine: International

Enjoy the diversity of cuisines from around the world. The restaurant offers an extensive array of Indonesia and international dishes at the buffet and in our a la carte menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FAUNA

Non contractual photo

Discover a place where a melting pot of cultures blend seamlessly. Funky bar features its signature menus and serves light food as well as classic cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 2

Non contractual photo

The Center Bar offers a wide selection of coffee from across Indonesia

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Jakarta Gatot Subroto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

706 reviews

tripadvisor

TripAdvisor Rating 4.5/5

104 reviews

Nice New Hotel

Customer review rating 4.5/5

Andri S. Couples - 06/04/2020 Confirmed reviews ALL

Overall experience is all great but for 4 stars Hotel, the main lobby is like 3 stars. The Access from basement parking isn't convenience.

Dear Mr. Andri, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours , Nova Sihombing General manager Incharge

Good service

Customer review rating 4.5/5

Deasy Business - 05/04/2020 Confirmed reviews ALL

The hotelier was nice. However the food quality & taste should be better.

Dear Mrs. Deasy, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Nova Sihombing General manager Incharge

nice for stay

Customer review rating 4.5/5

Sahrul S. Business - 05/04/2020 Confirmed reviews ALL

comfort room, excellent breakfast

Dear Mr. Sahrul Sah, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Nova Sihombing General Manager Inc.

strategic location

Customer review rating 4.5/5

Vith Business - 30/03/2020 Confirmed reviews ALL

nice place, and strategic location

Dear Mr. Vith, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Good stay

Customer review rating 4.5/5

Heri A. Business - 26/03/2020 Confirmed reviews ALL

The cozy hotel

Dear Mr. Heri, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Nice view

Customer review rating 4.5/5

Derina Couples - 25/03/2020 Confirmed reviews ALL

Very welcome for guest , no wait too long for check in , room is clean and nice view .

Dear Mrs. Derina, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Malik Azhary General Manager

Good Stay

Customer review rating 4.5/5

Yuri Business - 24/03/2020 Confirmed reviews ALL

Overall it was good only the food far away from good. I definitely recommend to improve the food

Dear Mr. Yuri, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Nice Hotel in the heart of Jakarta

Customer review rating 4.5/5

Sonny B. Families - 21/03/2020 Confirmed reviews ALL

Nice hotel in the heart of Jakarta, cleanliness, good location, friendly and helpful staff and value for money

Dear Mr. Sonny, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A. Malik Azhary General Manager

Spacious room and good view

Customer review rating 4.5/5

Reni S. Business - 21/03/2020 Confirmed reviews ALL

Keep it up Mercure Gatot Subroto. You are the best one for 4 stars in Jakarta. Recommended for all the business travelers.

Dear Ms. Reni, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, A.Malik Azhary General Manager

Perfect Location to stay

Customer review rating 4.5/5

Andreas W. Business - 21/03/2020 Confirmed reviews ALL

Already 2 times, I stay here and good. Very simple during check in because I am also an Accor member, get a good room, clean & looks new. Wifi connection is good, I can work while in room, Bar & Restaurant is maintaining very well, I use them when so boring in room, and until when I check out is also very quick & professional, the last is : simple to get taxi by supported your staff.

Dear Mr. Andreas, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, A. Malik Azhary General Manager

Good location and good ambience

Customer review rating 4.5/5

Timothy Business - 21/03/2020 Confirmed reviews ALL

Just improve on coordination with Accor Plus, because I cannot upgrade to the suite room using Accor upgrade voucher because of Hotel regulation, just giving transparancy info to the customer upfront.

Dear Mr. Timothy, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. We will do coordination with Accorplus regarding the Upgrading to Suite room in the next future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly send email to : fo… for your next booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Ideal stay

Customer review rating 4.5/5

Daniel H. Business - 21/03/2020 Confirmed reviews ALL

Good accomodation in south. An international chain manage by Accor. When arrival to departure is the best possible service. Guest service in the front are great attitude and helpful.

Dear Mr. Daniel, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Malik Azhary General Manager

Comfortable enough, My family like to stay here

Customer review rating 4.5/5

Handjaja E. Families - 20/03/2020 Confirmed reviews ALL

We stayed together with family. We likes this hotel, coz really elegant and comfortable with spacious room and good City view. The breakfast food need little bit improvement for taste and western food. The check in very easy and quick response by the reception. Overall service and hotel facilities we're good enough also.

Dear Mr. Handjaja , We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

EXCELLENT SERVICE

Customer review rating 4.5/5

Afid Business - 20/03/2020 Confirmed reviews ALL

The room is clean and spacious. The food is varied and delicious. The water pitcher is the star.

Dear Mr. Afid, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Malik Azhary General Manager

well located and good services

Customer review rating 4.5/5

Visitor A. T. B. Business - 19/03/2020 Confirmed reviews ALL

we were having a meeting at Mercure hotel for a full day meeting we were so satisfied with the services during the meeting. Good coffee break and snacks, good facilities such as tables, screen and notes pack.

Dear Valued Visitor, We very much appreciate your comments regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Very good location and service

Customer review rating 4.5/5

Lovina Solo - 18/03/2020 Confirmed reviews ALL

The room was really nice, clean and not smelly.

Dear Lovina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A. Malik Azhary General Manager

Nice location

Customer review rating 4.5/5

Ishak A. W. Business - 17/03/2020 Confirmed reviews ALL

Going there is easy

Dear Mr. Ishak, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Malik Azhary General Manager

well located

Customer review rating 4.5/5

Dwie S. Friends - 17/03/2020 Confirmed reviews ALL

Food varieties in the resto were limited but the taste were Ok.

Dear Mr. Dwie s., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Malik Azhary General Manager

good stay

Customer review rating 4.5/5

Ester I. Families - 17/03/2020 Confirmed reviews ALL

need improve food and beverage menu for breakfast, thank you

Dear Mrs. Ester, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially for breakfast menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

A slight dissatisfied :(

Customer review rating 4.5/5

Nadia Friends - 13/03/2020 Confirmed reviews ALL

5th times staycation at Mercure Gatot Subroto but unfortunately this time I'm a bit dissatisfied. I've never had a problem whenever I stay in the smoking room. But this time, the engineer need to fix and clean the smoke detector in the morning, twice! Why don't they do it after I go? It really disturb my sleep, my mood, and they don't even let me have a late check out. Not cool.

Dear Mrs. Nadia, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Kindly to inform you that we have to check and fix the smoke detector to avoid fire alarms that would sound if not done silent immediately on the smoke detector. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Malik Azhary General Manager
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