Sofitel Dubai The Obelisk 5 stars

Customer review rating (ALL Rating) 4.7/5 3,484 reviews

Wafi, Sheikh Rashid Road, Umm Hurair 2, 30904 DUBAI, United Arab Emirates

Hotel extras

  • A striking obelisk shaped hotel, a Dubai landmark and a destination in itself

  • 595 hotel rooms and suites with spectacular views of Dubai

  • Five dining and bar venues with two celebrity chefs

  • Leisure destination with Sofitel SPA with L'Occitane, Soleil Pool & Lounge and AstroKids Club

  • Part of Dubai's famous WAFI City complex and directly attached to WAFI Mall

ALLSAFE approved hotel

Hotel location

Sofitel Dubai The Obelisk

Wafi, Sheikh Rashid Road, Umm Hurair 2
30904 DUBAI
United Arab Emirates

GPS:25.23115, 55.318746

Telephone +971 4 324 9999

Fax +971 4 324 9495

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 956 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Attention to detail, Art Deco flair and a marriage of cultures & heritage are hallmarks of not just Sofitel Dubai The Obelisk's overall architecture and design, but of the 498 luxury guestrooms and suites, as well as 97 furnished and serviced apartments. Designed for discerning tech-savvy business travelers and leisure seekers, the guestrooms and suites provide an ultimate comfort and escape from the urban bustle of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,484 reviews

TripAdvisor Rating  5.0/5  1,874 reviews

Disappointing

TripAdvisor rating 2.0/5

Kenyandes Couples - TripAdvisor review

Extremely disappointing. On arrival at 3am there is no bellboy or concierge staff. So we are standing outside with no one to receive us. Cab driver gets out and goes into the hotel. Finds a security guard who then goes to find a cleaner who comes back to help with the luggage. 5 min in an the bell boy appears. We move to the front desk reception and are informed we don't have a booking as someone cancelled it. They proceed to say that the hotel is full so they cannot give us any space even if we wanted to book again. Very cold and abrupt front office manager. Panicky we retreat to the lounge and ask if we can call our agents emergency number. We are informed that the hotel phones cannot be used for calls that aren't local. I manage to log in to guest WiFi (the hotel doesn't even tell me about this) Few whatsapp later I manage to get my agent who informs me booking is there but under my wife's name. New person at the reception magically finds the booking and proceeds to tell us our room is not available but we have been given an upgrade. Some good news finally. Not really. Breakfast is very limited and mainly towards Arabic cuisine. Egg station total chaos as you get your eggs 20 min after you had your toast and tea. There are absolutely no cabs available at the hotel. In my three days there average wait time for a cab was around 20 to 25 min with one evening waiting for 45min. None of the staff assist unless you look like a very influential person or you happen to have your rolls Royce parked in the basement. Bellboy is overwhelmed picking luggage and trying to order a cab. Rest of the so called staff only on hand to park cars or mysteriously appear if you speak Arabic or want to hire a private limousine. Even when we did get back once from shopping no staff to assist with luggage/shopping. Food is very average. Burgers are greasy, lack any seasoning whatsoever. In general the food was way below average. In room dining is a joke. Wait time from 30min to 1hr 10 min for your meal. Order a vegetarian dish they bring one with chicken.. When you ring to complain your put on hold for 10 min then cut off and they ring you back only to deny and state that "chicken was ordered" even though I have been a vegetarian 40 years plus. The staff are so hard pressed to speak English you cannot understand what they are saying. Neither can they understand you. Hotel boasts of a pillow menu when one doesn't exist. They got 2 types or pillows. One made with feathers that you can fold into a napkin the other the size of a couch cushion. Extremely difficult to sleep if you have back or neck issues. Spa we were told had been fully booked for 15 days straight and their staff least bothered to accommodate you. If you have medical work and need to be in health care City suggest the Hyatt or Raffles. Unless you are so pressed to stay here would gladly tell you there are numerous hotels in Dubai that can accommodate you with much better standards. Only call we ever got (in spite of our small complaint) was from management to remind us check out time is 12pm and no later Disappointing!

Viry nice staff and services

TripAdvisor rating 5.0/5

Ahmed A TripAdvisor review

Arthur the best guy in hotel He is so kind and helpful .. In general all people here in Sofotil hotel are helpful and so kind also the staff of breakfast in the restaurant.. except some of reciption staff. The hotel clean and still new and deserve to try it

Dear V2692MPahmeda, Greetings from Sofitel Dubai The Obelisk. We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Obelisk. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. Thank you once again for sharing your experience with us, and we hope to serve you again in the future. Sincerely, Sofitel Dubai The Obelisk

Was very good experience

TripAdvisor rating 5.0/5

Pioneer32322298961 TripAdvisor review

Arthur and faisal He is very nice and cooperative man and i hope to come soon it was amaizing experience in dubai and reception staff as well are good people i will defienetly come to sofitel dubai the obelisk

Dear Pioneer32322298961, Greetings from Sofitel Dubai The Obelisk. Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your stay with us and that our services met your expectations. Your feedback is invaluable to us, as we are committed to providing a high level of service to our guests and continuously improving the quality of our services. Once again, thank you for your kind words, and we look forward to seeing you again soon. Sincerely, Sofitel Dubai The Obelisk.

Best hotel I ever lived.

TripAdvisor rating 5.0/5

Chen I TripAdvisor review

Sofitel the obelisk hotel is the best hotel I ever lived. I think foodstuff , beverages ,atmosphere here is awesome. Mr.Suhag is a nice guy. I really like here!! You must live here if you come to Dubai.

Dear Aurora_0717, Greetings from Sofitel Dubai The Obelisk. Thank you for taking the time to write about your recent stay at Sofitel Dubai The Obelisk. We are delighted to hear that your recent experience with us was memorable, and we appreciate your kind words about our colleague service. Rest assured that this kind word will be passed on to them as well. Thank you for sharing your experience with us, and we hope to serve you again in the future. Sincerely, Sofitel Dubai The Obelisk

Sofitel Obelisk : TheClub...

TripAdvisor rating 5.0/5

CRFS2023 Couples - TripAdvisor review

It was a good surprise this hotel, especially the Club Millesime, that has a magnificent view throught Dubai and a calm atmosphere and a polite staff. A particular thanks to Suhag for is genuine sympathy and special attenion. Hope to come back ...

Dear CRFS2023, Greetings from Sofitel Dubai The Obelisk. Thank you very much for this review of your recent experience with Sofitel Dubai The Obelisk. We are delighted to read that your recent experience with us was a memorable moment and we are thankful for your great words towards our colleague service. Rest assured this kind word & constructive feedback will be shared with them as well. Thank you once again for sharing your experience with us, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Sofitel Dubai The Obelisk

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Other web-users rate our hotel

  • 847 reviews 9.1/10 Location
  • 1,930 reviews 9.2/10 Room
  • 4,858 reviews 9.6/10 Service
  • 18 reviews 4.7/10 WiFi
  • 977 reviews 9.5/10 Breakfast
  • 875 reviews 9.7/10 Vibe
  • 802 reviews 9.1/10 Food
  • 778 reviews 9.2/10 Amenities

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