Mercure Sighisoara Binderbubi - Hotel & Spa

I returned after one year because I enjoyed the previous stay. I can say that I retrieved the same good services and experience like last year.

Everything went as expected with a positive surprise as our room has been upgraded to an apartment!

Room was clean and big, breakfast very good and diversified.

Very attentive staff, great location, very nice room

We had a nice stay in this hotel - comfortable, spacious and clean rooms, nice and helpful staff. Dinner could definitely have been better - you should serve fresh food if you offer dinner until 10:30 PM, or don't offer dinner at all.

Starting with plus-es: private parking (you don't have to let your car park in the street or along the fences), good central location. Best breakfast I ever had: bread, fish-eggs, scrambled eggs with mushroom, zacusca (romanian ), fat ham with red onion, egg-plant salad, apple-pie, natural orange juice. This is much over the 4.5 stars hotels I use to stay. 2 saunas, Jacuzzi, well fitted and nice wooden interior. Minus-es: shower cabin doors not well mounted (does not close fully), worn shower support, insufficient light at the entry (bulb not working ? You cannot see in the wardrobe without lighting), TV too small, minibar door and furniture door are not tied (opening the exterior one should open also the fridge door), toilet door not properly mounted (does not stay in open or close position, only in an indefinite angle due to not horizontal position), metallic support for towels on the sink loosen, rubber gasket lost on the shower hose. I coudn't use my accumulated Accor points due to the fact that I didn't make the booking through Accor site (honestly, I found that Mercure is Accor member when we checked-in).

accommodation, food experience, all services involved were excellent!

The room (216) was very nice but it was way too hot. We turned the AC system off but somehow the room was still getting hot (27 degrees C) so we had to sleep with the window open. Also, the sewage in the bathroom had a bad odour.

The hotel is good and I would like to use it for future groups, but the smell of sewage in the rooms is too strong. This issue has been reported by other clients as well, by the time it didn't belonged to Accor. The second issue is the personal, we had 4 guests for dinner and clients had to look for someone to pick up the order, they were all alone in the restaurant and no one to serve them. The client told me that the lady was texting on her phone while they were waiting. Two of the guests didn't feel well from the mayonnaise served for breakfast, they had fever and stomach pain, vomiting. Our guide was one of them and told the personal about this issue. The hotel staff tried to help the clients, but the idea was to take action, as other clients won't feel the same. Our clients didn't make any complain to the authorities, but I would suggest to be more careful.

Excellent service, warm and professional staff, everything was just perfect! Thank you for this experience!

Great experience

- trash bin full already at check-in; - breakfast without food at 10 am (weekend).

Wonderful room, good breakfast!

Each time we organize an event at Hotel Mercure Sighisoara we count on the good collaboration with Mrs Hoffman. She always offers us high standard services at correct price. It is important for us that we can organize our meetings and presentations with all the needed support. We are very satisfied.

Professional service with our room request taken care of. Only thing that was not as it should have been was that our beds were not made up. Breakfast was plentiful and good quality.