Swissôtel Sarajevo 5 stars

Customer review rating 4.5/5 72 reviews

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Swissôtel Sarajevo
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+ 23 Services

Hotel extras

  • Labelled ALLSAFE

  • A 15-minute drive from Sarajevo International Airport

  • Adjacent to Sarajevo City Center, one of the l argest shopping malls in Bosnia and Herzegovina

  • An interactive restaurant, a light-filled café and a laid-back lobby lounge

  • Four spacious meeting rooms including a large conference hall

Hotel location

Swissôtel Sarajevo

VRBANJA 1
71000 sarajevo
bosnia and herzegovina

Tel: +38733588000

Check-in from 14h00

Check out up to 12h00

  • CENTROTRANS EUROLINES :  DOBRINJA MARIJIN DVOR

  • GRAS :  ILIDZA MARIJIN DVOR

  • By plane

    BUTMIR AIRPORT At 8.6km / 5.34 miles - Shuttle paying

  • By train

    RAILWAY STATION At 1km / 0.62 miles

GPS :43.855233, 18.407165

Companies

  • ASA GROUP 5.9 km / 3.67 mi
  • BH TELECOM 2.1 km / 1.3 mi
  • DELOITTE 1.3 km / 0.81 mi
  • ELEKTROPRIVREDA BIH 1.7 km / 1.06 mi
  • HETA ASSET 1.2 km / 0.75 mi
  • INFO BIP 0.8 km / 0.5 mi
  • KPMG 0.6 km / 0.37 mi
  • NOVO NORDISK 4.5 km / 2.8 mi
  • ORACLE 0.2 km / 0.12 mi
  • OSCE 0.2 km / 0.12 mi
  • PHILIP MORRIS 4.5 km / 2.8 mi
  • PWC 0.2 km / 0.12 mi
  • UNDP 1.0 km / 0.62 mi
  • UNICEF 0.6 km / 0.37 mi
  • WORLD VISION INTL 1.5 km / 0.93 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Catering services
  • 2 Restaurants
  • No Bar
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Self service business center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 218 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 23 connecting rooms
    • 218 non-smoking rooms
    • 21 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Laundry / Valet Services Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Shuttle
    • BUTMIR AIRPORT Additional charge
    • SJJ Additional charge
  • Garage Additional charge
    • On site
    • 60 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7
    • Valet parking
Well-being
  • Golden Rain Spa
    • Covered
    • On site
  • Golden Rain Spa
    • On site
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
    • Turkish Steambath

Your meetings and events

The four conference rooms at Swissôtel Sarajevo provide the flexibility and equipment you need to run efficient and productive meetings in the city centre. Meanwhile, our attentive event planners are well practised in helping you create the perfect event.Choose Bern, Zurich or Basel for board meetings. Large conferences are best held in Geneva, our most spacious room, which also makes a great setting for special events such as gala dinners, banquets and weddings.

Room descriptions and layouts

4 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

For business trips or family holidays in Sarajevo, feel like you have come home every time you stay in one of our 218 rooms and suites. Find inspiration in panoramic city views, surrounded by up-to-the-minute conveniences and soothing Swiss decor.

Our guest reviews for
Swissôtel Sarajevo

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

72 reviews

Great location.

Customer review rating 5.0/5

Sergio L. Business - 11/03/2020 Confirmed reviews ALL

Centrally location and the customer service was second to none (from the room service to the front desk to the restaurant service.

Dear Mr. Sergio L., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Great location and outstanding service!

Customer review rating 5.0/5

M T. Business - 11/03/2020 Confirmed reviews ALL

From the staff at the front desk to the technical support personnel, the professionalism, friendliness, attention to detail, and excellent service experience during this stay was memorable. I would hire everyone I encountered. Great staff!

Dear Mrs. Maria T., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Great stay

Customer review rating 5.0/5

Badr B. Business - 02/03/2020 Confirmed reviews ALL

Nice and clean rooms - helpful staff - good location I would recommend to all my friends

Dear Mr. Badr B., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Very good location

Customer review rating 5.0/5

Hiezel S. Business - 25/02/2020 Confirmed reviews ALL

Good customer service.excellent service.frint desk very attentive.room is cleaned.

Dear Mrs. Hiezeline s., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

One of the best hotel I've been

Customer review rating 5.0/5

Petrut Business - 20/02/2020 Confirmed reviews ALL

Great location, very good breakfast, nice spa, very nice room, very good staff. Only one observation the meal in the Fusion restaurant was not good at all, I order a lamb with rice and it was horrible.

Dear Petrut M., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Very nice stay

Customer review rating 5.0/5

Phil Business - 17/02/2020 Confirmed reviews ALL

Same as the last time, very nice stay. Very attentive staff everywhere, it is clean and quiet, the rooms are spacious, the Spa is small but nice, the breakfast is impressive.

Dear Mr. Philip S., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback and please rest assured that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Clean in the center near malls

Customer review rating 4.5/5

Rashid Families - 06/01/2020 Confirmed reviews ALL

Thanks for all staff

Dear Mr. Rashid A., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

It was great

Customer review rating 4.5/5

Usama N. Business - 29/12/2019 Confirmed reviews ALL

It was great

Dear Mr. Usama Z., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Smokine room!!!

Customer review rating 2.0/5

Anonymous Business - 23/12/2019 Confirmed reviews ALL

Very very bad

A. K.

Customer review rating 5.0/5

Khaled A. Business - 16/12/2019 Confirmed reviews ALL

First I'm really sorry not to send you this long time ago Second it is amazing really Except one thing actually i invite my partners there because I knew your hotel is no. 1 in Bosna what i didn't expect to see the Business section like this you really need a private luxury room for Business Imagine when you smile and all your teeth are beautiful and in order Now close your eyes and imagine you are smiling but there is one of your front tooth are missing In the end thanks to everyone there no matter in which position that's how you have a beautiful perfect hotel

Dear Khaled A., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

short stay in Sarajevo

Customer review rating 4.0/5

Gualtiero Solo - 13/12/2019 Confirmed reviews ALL

Centrally located. nice hotel with beautiful spa. indoor swimming pool. Experienced the relaxing salt room while watching the traffic from the wall window on 6th floor. A very nice and warm Swiss touch in the heart of Sarajevo.

Dear Gualtiero C., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Nice new hotel near city center

Customer review rating 4.0/5

Aldin Families - 24/11/2019 Confirmed reviews ALL

Evrything was great, new hotel whit very friendly staff, near city center. Very nice shopping centre next to the hotel. Hotel has Poll, Spa, Fitness... Room was big and spacius, whit great wiev. Few tips for improvement; - small things in room - light on the mirror in toilette didnt work, handle on the shower needs to be replaced or fixed (wather is leaking on the conection between hadle and tube), Towel holder hangs - breakfast was great, but could be bether (f.a. you could have menu on each table, whit meals you cann order for breakfast) - staff - like i sad, staff was great, and very friendly and helpfull. But there is potencial for improvements whit trainings and schooling (f.a. staff on breakfast is singing or they talk to each other, recepcionist little bit confused (i needed some things on a company bill, and some things on private bill)) - i belive 30 EUR/day was parking whit pick up service. I find this very expencive.

Dear Aldin Z., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Everything was great.

Customer review rating 5.0/5

Mitko K. Business - 24/11/2019 Confirmed reviews ALL

The room was clean and nice, breakfast, lunch and dinner beautiful, stuff polite...

Dear Mitko K., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Very nice, brand new hotel

Customer review rating 4.0/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Pleasant

Dear Mr. Aleksandar P., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback and we are pleased to see that we have met your expectations overall. I will share your comments with our team and I am sure that this feedback will serve as an encouragement and guideline to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

Sarajevo Gem

Customer review rating 5.0/5

James S. Business - 04/11/2019 Confirmed reviews ALL

This hotel is a wonderful place to say for many reasons. Foremost, is the service from everyone at the hotel from the bellman you first meet at the door, to the front desk staff, the restaurant staff and especially the housekeepers who are some of the best I have ever experienced in any hotel stay. The rooms are large and comfortable, the bathroom is spectacular with the rain shower and the food, especially the breakfast that comes with the room, is very high end. Not to mention the location with the mall that has everything you could want to buy.

Dear Mr. James S., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo and sincere thank you for the time taken sharing your positive experiences during your stay in our hotel. It is always a pleasure to receive positive feedback and please rest assured that I will share your comments with our entire staff. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences, and we hope your next visit will be even more pleasant than the previous one. Looking forward to welcome you again in the near future. Sincerely, Adi Nuhić Operational Assistant to GM

Great hotel

Customer review rating 4.5/5

Thomas Business - 03/11/2019 Confirmed reviews ALL

All was good. No remarks what so ever.

Dear Mr. Thomas D., We very much appreciate your comments regarding your stay at the Swissôtel Sarajevo. It is always a pleasure to receive positive feedback and please be assured that we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Adi Nuhić Operational Assistant to GM

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