Mama Shelter Lille 3 stars

Customer review rating (ALL Rating) 4.5/5 1,622 reviews

Hotel extras

  • Convenient location near train stations

  • Original design

  • Local and homemade cuisine

  • Ultra-cozy elevated terrace

  • Brunch and DJ sets at weekends

Hotel location

Mama Shelter Lille

97 Place Saint Hubert
59800 LILLE
France

GPS:50.639065, 3.070951

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Mama Restaurant Lille

Mama Lille owes its offbeat look to architect Jalil Amor. The bar-restaurant's graffitied black ceiling is signed by Beniloys. The gourmet cuisine is homemade: tuna tonkatsu, coquillettes jambon... Ready?

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Our accommodation(s)

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100% genuine reviews from our guests

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ALL Rating  4.5/5  1,622 reviews

TripAdvisor Rating  4.5/5  270 reviews

Nice hotel In convenient location

Customer review rating 4.5/5

Ian Solo - Confirmed reviews ALL

Nice and clean hotel close to railways.

Hi Mister C. ! Following your stay at Mama Shelter Lille, we thank you dearly for that kind of feedback ! It is truly what we look for when we are working evryday to make our guests happy 😊 Do not hesitate to share your experience on our Trip Advisor page 😊 Follow us on Instagram, Facebook and Twitter for you not to miss any info about the Mama Gang ! Hope to see you soon ! MAMA LOVES YOU ❤

Nice stay

Customer review rating 4.5/5

Delphine Couples - Confirmed reviews ALL

First time at mama Shelter and very recommended! Friendly staff, nice and clean rooms, cool bar, delicious breakfast, funky cocktails, great vibes!

Hi Mrs N. ! Following your stay at Mama Shelter Lille, we thank you dearly for that kind of feedback ! It is truly what we look for when we are working evryday to make our guests happy 😊 Do not hesitate to share your experience on our Trip Advisor page 😊 Follow us on Instagram, Facebook and Twitter for you not to miss any info about the Mama Gang ! Hope to see you soon ! MAMA LOVES YOU ❤

Polite, friendly, efficient service

Customer review rating 5.0/5

Ray Couples - Confirmed reviews ALL

Well situated near the station, staff excellent, rooms very clean

Hi Mister V. ! Following your stay at Mama Shelter Lille, we thank you dearly for that kind of feedback ! It is truly what we look for when we are working evryday to make our guests happy 😊 Do not hesitate to share your experience on our Trip Advisor page 😊 Follow us on Instagram, Facebook and Twitter for you not to miss any info about the Mama Gang ! Hope to see you soon ! MAMA LOVES YOU ❤

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

I am a very regular very guest at several Accor hotels, previous diamond, since 1 january platinum level. I had booked a medium room (instead of small); but the room was got very small. Normally with diamond/platinum level we receive a complementary welcome drink at check-in. The reception told us that at Mama shelter this is not the case. So we ordered a glas of wine at the bar (1 red, 1 white). We had to pay 28 Euro for 2 glasses of mediocre wine. I will not chose mama shelter again.

Dear BAS BERNARDUS W., Thank you for taking the time to tell us about your experience at the Mama Shelter Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope to see you soon ! MAMA LOVES YOU ❤

Great hotel

Customer review rating 4.5/5

Jj Families - Confirmed reviews ALL

Loved our room and loved this hotel. Comfortable, clean and quiet room with a super comfy bed (even the sofa bed). Car parking was convenient and we never had trouble getting a space. The staff were helpful and efficient and the location is fantastic and convenient. Breakfast was really good with a wide variety of fresh food, however sometimes the popular hot food items didn’t get replaced quickly or at all.

Hi Mrs C. ! Following your stay at Mama Shelter Lille, we thank you dearly for that kind of feedback ! It is truly what we look for when we are working evryday to make our guests happy 😊 Do not hesitate to share your experience on our Trip Advisor page 😊 Follow us on Instagram, Facebook and Twitter for you not to miss any info about the Mama Gang ! Hope to see you soon ! MAMA LOVES YOU ❤

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Other web-users rate our hotel

  • 609 reviews 8.7/10 Location
  • 984 reviews 6.8/10 Room
  • 1,185 reviews 9.2/10 Service
  • 7 reviews 6.3/10 WiFi
  • 661 reviews 9.1/10 Vibe
  • 513 reviews 8.9/10 Breakfast
  • 484 reviews 7.2/10 Food
  • 323 reviews 7.8/10 Amenities

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