Mama Shelter Paris West 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.345 opiniones

Extras del hotel

  • Junto al centro de exposiciones Porte de Versailles de París

  • Azotea con vistas de 360° a Gran París

  • Design by the Dion & Arles interior design studio

  • Diseño colorido y alegre en el vestíbulo, las habitaciones y los restaurantes

  • 9 salas de conferencias disponibles

Localización del hotel

Mama Shelter Paris West

20 Av. de la Porte de la Plaine
75015 París
Francia

GPS:48.829383, 2.292336

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Se aceptan mascotas
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

Tus reuniones y eventos

Descripciones y configuraciones de las salas

salas de reuniones

De 1 a 60 

participantes

Configuración no disponible para estos criterios
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Clasificación de ALL  4.4/5  1.345 opiniones

Valoración de TripAdvisor  4.0/5  270 opiniones

MAMA knows best!

Nota de Tripadvisor 4.0/5

Mata_Curry En pareja - Valoración certificada de TripAdvisor

A vibrant, modern and concept-oriented hotel. Plus: - Fair rooms in terms of space - Nice restaurant on ground floor as well as on rooftop - Excellent breakfast buffet Minus: - Lack of in-room hotel amenities (ie. shampoo), that are available for sale at the front desk

Won’t come back

Nota de Tripadvisor 1.0/5

cassis253 En pareja - Valoración certificada de TripAdvisor

The worst service experience at the top floor Italian restaurant. Lots of staff but no-one seems to be working only playing … we sat there for drinks before dinner and sat there for over 30min before someone helped us. Be warned dinner service starts at 7pm and not one min before. This means they take your order at 7pm only. When checking whether the dressing for my salade niçoise could be served on the side, the bartender said I don’t think so, really?! but went to check in the kitchen with the chef. When he returned I overheard him saying that no one was in the kitchen yet at 6:50pm to check. Keep in mind that no one ever came to the table to take the order or confirm about the dressing served on the side. Finally at 7:20pm I went to the bar where 3 people stood to inquire if our order was actually placed having seen others get their food and not being sure if the order was actually placed. A waiter was fetched who rudely responded “on peut pas faire plus vite, la cuisine ouvre qu’à 7h”. The salade vegetarian that my wife ordered was completely different from the previous visit a week before. Lastly the coffees were extremely bitter. All throughout our visit only a handful of tables were there.

Buena ubicación per mala experiencia con el personal

Nota de clientes de Avis 1.5/5

Eunice V. En solitario - Comentarios confirmados ALL

Al principio llegué y me dijeron que tendría que pagar 150€ como depósito al hacer el check out no fueron claros y el chico que me atendió fue muy rudo la habitación no tenía buen clima necesitan mejorar en eso.

Estimado Eunice, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Mama Shelter Paris West. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mama Shelter, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Overall Good, But Slightly Spoiled...

Nota de Tripadvisor 3.0/5

Alexandra R Valoración certificada de TripAdvisor

We stayed, as a family of 4, for a short, birthday celebration weekend with our children who are young adults, from a Friday night, to a Monday afternoon. We arrived late on Friday night/Saturday morning and first impressions were great as the hotel looked lovely. Then a rather surly man, Lionel, took our details for check in. The guy was not at all welcoming & requires a customer service refresher course. We were given room cards & told where the lift was. The rooms that we had reserved were larger than average & subsequently, more expensive, however, as the rooms were on the second floor, there was nothing to see but concrete, car parks, bins & cranes. Going back to the desk, we were told we could possibly move higher in the morning. We didn't bother to unpack. The next morning, we had a very good breakfast, with everything you would wish to choose from. The breakfast team were extremely courteous & we were treated very well. As we had early bookings for tours, we reminded the reception staff of our higher room request & they said that they would look into it on our return. Needless to say, when we came back, 'the hotel was full' & they were unable to accommodate us on a higher floor. We couldn't be bothered to unpack.. We were eating out that evening, but drinks at the rooftop bar on our return were great. The 8th floor bar is quirky, well fitted out with plenty of good seating, amazing views, a lovely selection of cocktails to choose from & excellent service from the bar staff. The Sunday, we were out all day & did not return to the hotel until 10 o'clock. We were exhausted so only had a quick drink at the bar & went to bed. My daughter, needs her airpods to sleep. She is 23 & not a child. On Sunday morning, she had put the airpods in their case & their charging wire in a handbag by the door. (I know! ..she should have used the safe, but we were in a rush to leave). On Sunday night, the wire was in the bag where she left it, but no airpods... So, at 11.30 at night, we took the room appart, searching everywhere, even taking the bedding off just in case she'd been mistaken about where they had been left for the day. In the morning, we approached the Manager, Fanny, who was extremely helpful & would look into who had had access to the room by checking the key card records. By now, we are due to be collected at lunchtime to catch the return train home. We went for a last walk. When we got back, Fanny phoned the room to say a member of the cleaning staff, who had been with them for a while, had had access to the room for 9 minutes. She was struggling to contact the member of staff. We were advised that without contacting the police, they were unable to assist us any further. With under 2 hours until you are due to leave for the station on the other side of town, would you bother the Paris constabulary for a pair of missing airpods? To replace them will be £200. The insurance excess eats up most of the cost. As a summary of our stay, the hotel, though expensive is beautifully fitted out with attention to detail in all the public areas. The bedrooms are fine with comfortable beds & hot showers, but do book a higher floor. The majority of the staff are very good. The breakfast was very good, though don't expect food & beverages to be served hot. The bar on the top floor was very good. Make sure you use the room safe, even for the most insignificant items.

Buena ubicación

Nota de clientes de Avis 4.0/5

Anonimo Negocios - Comentarios confirmados ALL

El hotel estaba bien situado cerca del recinto ferial y la habitación era amplia y estaba muy limpia. Eché en falta una mesa y una silla tipo despacho para poder trabajar en la habitación.

Señor Oscar, Le agradecemos enormemente sus comentarios en relación a su estancia en Mama Shelter Paris West. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Charlotte

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 451 opiniones 8.7/10 Ubicación
  • 893 opiniones 7.3/10 Habitación
  • 1.478 opiniones 8.2/10 Servicio
  • 11 opiniones 7.6/10 Internet
  • 845 opiniones 7.7/10 Comida
  • 741 opiniones 9.7/10 Ambiente
  • 397 opiniones 7.9/10 Comodidad
  • 360 opiniones 9.1/10 Desayuno

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