Hotel - ibis Styles London Gloucester Road
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Gloucester Road Hotel

4.0/5 168 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 bar(s)
  • Room service
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Hotel location

Companies and event centres nearby

Company

IMPERIAL COLLEGE0.5 km / 0.31 mi V AND A0.7 km / 0.43 mi
NATIONAL HISTORY M0.5 km / 0.31 mi

Exhibition and convention centre

OLYMPIA1.2 km / 0.75 mi

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 84 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 2,081 reviews

Our guest reviews for
ibis Styles London Gloucester Road

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 168 reviews
Couples - 16/01/2020 TripAdvisor review
« Excellent 2 night stay »

2nd time we have visited this hotel. Both visits have been really good. The rooms are clean and comfortable and the quality of the breakfast is superb. It was lovely on both visits to be greeted at breakfast by Sun Fung who is constantly cheerful, helpful and hardworking, a credit to your hotel. There now seems to be a policy of only providing one pillow each. My husband and I are over 70 and would prefer not to have to request a second pillow.

Aa Friends - 11/01/2020 Confirmed reviews ALL
« Excellent »

The room was confortable and the staff was friendly and polite. I also satisfied delicious breakfast. I want to stay again.

Anonymous Couples - 10/01/2020 Confirmed reviews ALL
« Convenient »

Good location and Good service

J.moffat Families - 08/01/2020 Confirmed reviews ALL
« Served it's purpose »

Good location. Friendly & helpful staff. Room tight on space. Breakfast a scrum-down - limited seating, staff struggled with demand [Fri-9am], had to wait for food to be replenished, food good when you could get it. Unbelievable how people behave in this situation, you'd think they were going to starve. Move the toaster to a quiet corner, current position causes congestion, therefore blocking access to food items in that area.

Vicki Couples - 08/01/2020 Confirmed reviews ALL
« Love the hotel and location »

Me and my partner were staying after a New Year’s Eve party. I loved the hotel but the room took hours to warm up to the point we didn’t have to sit under the duvet anymore. The reception staff did adjust the central settings as it was set to fan but it took ages. Other than the heat initially it was brilliant

Anonymous Families - 08/01/2020 Confirmed reviews ALL

I found it to be a different concept to what i would normally stay. To everything being done online and no reception area on arrival. The room was very small and every day there was no hot water. The building was like a "rabbit warren" and very hard to get around

Family - 08/01/2020 TripAdvisor review
« Served its purpose. »

Reception Staff were very friendly and helpful. Location was great for our purposes. Hotel is a rabbit warren but consistent with old structure and conversion to maximise bed space. Bedroom was tight on space but bed comfortable. Took a while for hot water to run through to the shower. Breakfast was a scrum down [9am], limited seating & staff struggled to keep up with demand. But food was fine when you could get it! MOVE THE TOASTER TO A QUIET CORNER to avoid congestion and therefore difficulty in reaching food items whilst in its current location. Would consider staying at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jaymoffat, Thank you for your nice words about our staff. I am glad that the location was perfect for your purposes and that you found the bed comfortable. We appreciate your suggestions on how to improve the service at breakfast. It would be our pleasure to welcome you back. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Ron M. Business - 07/01/2020 Confirmed reviews ALL
« Great location and staff »

Excellent experience. Shame the coffe machine in the breakfast room was not working

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron M., Thank you for reviewing your stay at our hotel. I am delighted to you that you had an excellent experience! Please allow me to apologise for the faulty coffee machine at breakfast. I hope your next stay her can be impeccable. Kind regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Jen Friends - 07/01/2020 Confirmed reviews ALL
« Great location »

Overall a good stay although it would hv been nice to hv a fridge in the room. Towels provided need a change as they felt like they hv been used too many times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jen, Thank you for booking with us. Unfortunately to have a fridge in the room is not an Ibis Styles standard. Nonetheless, we appreciate your feedback regarding the towels; I am sure that it will help us improve our services. Thank you again for taking the time to leave a review. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Gloria S. Families - 03/01/2020 Confirmed reviews ALL
« Excellent location comfortable beds »

We stayed for 5 nights at the Ibis Gloucester. For the same price one twin room was a lot smaller than the other. The beds were very confortable and the pillows too. It could help to have a small fridge in the room and some closet space. The thermostat did not seem to work and one of the two lifts was not operational for the entire length of our stay. The breakfast was fine but the room was not adequate for the number of guests between 830 and 930. On our last day we arrived to the breakfast room at 9 and there was no table where to sit and long lines for the food and beverages. The black carpets showed that the daily vacuuming was not very thorough. The bathrooms were clean. The people at the reception were helpful and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gloria S., Thank you for choosing the Ibis Styles London Gloucester Road for your 5 nights stay in London. We apologise if breakfast turned out to be more crowded than expected; also apologies for the inconvenience with the main lift. I regret that these aspects affected the overall quality of your stay with us. We are glad, however, that you found our beds very comfortable and the staff helpful. Thank you again for your feedback. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

J N. Couples - 02/01/2020 Confirmed reviews ALL
« Convenient Location to the Natural History Museum »

The booking was for New Year's Eve to New Year's day 2019/2020 as we were attending a party at the Natural History Museum, 10 minutes walk away. (1) A nice welcome. (2) The room okay but cold when we entered. It had large windows so felt open but was compact with very little room to move around and in need of refurbishment as was worn and tired. (4) The double bed was reasonably comfortable (5) The bedroom located at the back of the hotel, had large windows and a nice decked outdoor area away from the main road; although not private. (6) The bathroom and shower were very small. The shower had a corner opening designed only for slim people. (7) Only two towels were available, the sink was cracked and it was difficult to fill the kettle with water due to the design of the sink. (8) Breakfast service was disorganised; staff didn't seem to know what they were doing and did not communicate with the customers. The coffee/hot water machine broke down during the service and we were unable to get tea or coffee so we went out to the local café afterwards to find a hot drink; seating/tables too tight to sit at comfortably; difficult to move around the buffet area to get to the food. (9) No feedback asked for on departure; I would have preferred to do give feedback directly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear J N., Thank you for booking with us. I regret to learn that your experience did not live up to the expectations. I acknowledge every single point you made. My biggest apologies are for the difficulties encountered at breakfast; please rest assured that these types of incidents rarely occur. Your feedback is very important to us. We would have loved indeed to receive it upon check out to have the chance to apologise in person and not in writing. We will make sure that this happens in the future. We guarantee you that, if you decide to give us another chance, you will not be disappointed with your stay. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Laurence B. Couples - 02/01/2020 Confirmed reviews ALL
« Great location very closed to a metro station, small room but bery good beds ! »

Location of the hotel is perfect, closed to a metro station (less than 5min walk). Direct line from St Pancras station. The room is small but the beds are very goods and the hotel is very quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurence B., Thank you for staying with us. Our beds are indeed something we pride ourselves on :) Greetings from our team and thank you again for choosing our hotel. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Adam Solo - 01/01/2020 Confirmed reviews ALL
« Pleasant hotel at fine location »

It is a pleasant hotel with an awesome London Underground theme throughout. The staff was very welcoming, friendly and helpful. The rooms are of a decent size with a modern look-and-feel and - importantly - good beds. Located right across Gloucester Road station means you've got three tubelines (Piccadilly, District & Circle) on hand and there is even a direct bus to Westfield London (Bus 49). Kensington Gardens are even within walking distance. There were a few downsides though; - When you sleep on the Cromwell Road side you have to be aware that traffic is hearable in the room (it is an old authentic building of course). I didn't mind it too much living in a city center myself, but this might be of importance to some people - The watersaving sanitary does mean that you should not expect to much power out of the shower (not even the handshower). The water was however crisp and quick on temperature. - Breakfast is quite basic, although for most people it will be sufficient. There is only one coffee machine at the breakfast room so you might be in for a queue. Above-mentioned downsides mean I (personally) cannot give a rate higher than 8/10, but I do want to mention that I have had a lovely stay here and I do can recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, Thank you for taking the time to write such a detailed review. Your feedback is nothing short of constructive. We appreciate all the aspects you have pointed out and explained with accuracy. It is our hope and effort to turn the current downsides into something memorable for our guests. Thank you for choosing us and recommending our hotel. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

L. Solo - 01/01/2020 Confirmed reviews ALL
« Nice experience come back to Ibis Gloucester Road »

Helpful staff and nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for your compliments! It was a pleasure having you with us for the third time. All the best for 2020. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Paul C. Couples - 28/12/2019 Confirmed reviews ALL
« Friendly hotel with great location »

Great staff and very clean. Fun decor and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul C., Thank you for your kind words about the staff. I am glad that you also appreciated the cleanliness and liked the quirky decor. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Anonymous Solo - 27/12/2019 Confirmed reviews ALL
« Clean and comfortable. Enough for a place to sleep »

Staff was helpful. One of the lifts not working so had to walk a long way. Room was small but clean and bed was comfortable. It's enough if you just need somewhere to sleep. Breakfast was basic but decent. Could have another choice of cold cut besides only pork. There's a supermarket opposite and tube nearby too

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for letting us know about your stay. Please allow me to apologise for the issue with the main lift. I am glad to know that our staff were helpful in those circumstances. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

John Business - 26/12/2019 Confirmed reviews ALL
« Informal, convenient, friendly »

All very well. I liked the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for choosing us! We hope that you will consider staying with us again in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Couples - 25/12/2019 TripAdvisor review
« Great location but forget breakfast »

I like this hotel. The staff know what they are doing. For me the location for both work and leisure is great. If you want to visit the South Kensington museums then it is easy to beat the crowds from here. The only downside is the breakfast room is just not big enough. The few tables soon fill up and then people stand around waiting for someone to finish but there really isn't enough space to have people standing around!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LoogaGuzzi, Thank you for sharing your thoughts. Our staff are indeed always available to help throughout the stay. The location is definitely a plus as well. Nevertheless, I am sorry to read that your experience at breakfast was far from being great which is what we aim for. We appreciate your feedback and will make sure to use it in the most constructive way. We wish you a lovely end of year. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Marijke Friends - 24/12/2019 Confirmed reviews ALL
« Great place and great location »

Really enjoyed our stay. Cool style, clean, friendly staff. We especially loved the touch of humor in the thought of the day signs in the entrance arrea and on the signs in the breakfast room. Breakfast was good, too. Location is great. Plenty of restaurant choices around and tube just across the street will get you around the city in no time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marijke, It is nice to know that you had a great time at our hotel. The thoughts of the day are certainly a quirky touch that all of us love :) We are glad that you liked as well all the other aspects of your stay. We look forward to welcoming you back. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

David H. Couples - 20/12/2019 Confirmed reviews ALL
« What you see is what you get. »

Great position, great breakfast, great hotel and fantastic staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., Fantastic was having you with us! We wish you and your family a great festive season. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

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