Hotel - Mercure Belgrade Excelsior
Mercure Hotel Mercure Hotel

Mercure Belgrade Excelsior

4.5/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ALCATEL LUCENT6 km / 4 mi BELGARDE WATERFRONT1 km / 0 mi ERNST AND YOUNG3 km / 2 mi SITEL3 km / 2 mi
AXA INSURANCE2 km / 1 mi CREDIT AGRICOLE0 km / 0 mi MICROSOFT3 km / 2 mi SOCIETE GENERALE3 km / 2 mi

Congress centre

SAVA CENTER2 km / 1 mi

Exhibition and convention centre

BELEXPO CENTER5 km / 3 mi

Your meetings and events

Meetings are at their best in Mercure Belgrade Excelsior. Our meeting room provides the perfect setting for your event, press conference, seminar or business meeting. Located on the first floor, it is accessible by stairs or elevator.Providing you with the latest audio-visual equipment, internet BDSL+WiFi, projector, built in loudspeakers and screen, LED TV, HiFi, video, microphone, etc., the meeting room is sound proof, air-conditioned and immersed in natural light.Our catering services can be tailored to your needs (e.g. coffee breaks, lunches, dinners), giving you complete freedom of choice. We care about your success and are driven by your needs and desires. We can advise, organize, and provide carefree meetings.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KNEZ MILOS HALL 80 m2 3 m 50 25 20 20 24
    • Screen
    • Flipchart
    • Videoconferencing
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Deluxe rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament.Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

  • 73 rooms
  • 100% non-smoking hotel
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 558 reviews

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 816 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Beth W. Business - 28/11/2019 Confirmed reviews ALL
« I stay at your hotel frequently...just an issue with transfer to airport »

I love your hotel and stay there at least once a month. I asked for a taxi to the airport and a ride was arranged. Nobody told me it was an expensive car service. It was over double the cost of a taxi. I didn't notice it until I looked at my invoice a few days later. I didn't need a fancy. Expensive car...just a,simple ride to the airport If I had been informed that a regular taxi wasn't arranged-i would have said no, just call pink taxi.

Meic P. Solo - 15/11/2019 Confirmed reviews ALL
« really excellent, as always »

I arrived cheekily early (11:00 a.m.), asking only if I could leave my (enormous) bag there before proper check in. But they already had my room ready! The rooms are always very nice and spotlessly clean; the food, always excellent. (I stay here quite often.) But the best feature of this hotel (apart from its incredibly good location) is the staff. They are so nice, friendly, and helpful, that they are the top selling point of the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael P., Thank you so much for such a wonderful comments shared in regards to your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback from our valued guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Following pleasant conversation that you had with our team members, we do hope all your plans and wishes will come true. Thank you again for sharing your experience, and we are hoping to have the opportunity to welcome you again soon. Kind regards, Dina Ljubanovic Front Office Manager

Josef Business - 15/11/2019 Confirmed reviews ALL
« Charming hotel with excellent staff »

I am used to stay at Mercure and it is one of my favourite Accor brands. Nevertheless, I was extremely positively surprised about the positive attitude of the hotel staff and their proffessionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josef, Thank you so much for such a wondefrul feedback. We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a great pleasure to receive positive feedback from our guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are trully hoping to have the chance to welcome you again very soon. Warm regards, Dina Ljubanovic Front Office Manager

Jm L. Couples - 12/11/2019 Confirmed reviews ALL
« Excellent »

we were lucky and they gave us an upgrade to a suite with a view of The Parliament, the hotel is located in an area where you can walk to different attractions, restaurants shops and many other places the weather was great hotel employees very friendly and helpful the suite was wonderful, clean and very comfortable bed thank for all your attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear JM L., Thank you so much for taking time and rating your stay in Mercure Belgrade Excelsior. We very much appreciate your comments.. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dina Ljubanovic Front Office Manager

Business - 12/11/2019 TripAdvisor review
« veryhotel hotel to sightseeing Belgrard during a business trip »

very good staying during a long business trip in Serbia. frieldly, cordial, helpful staff at the reception. confortable room. near the city center so you can enjoy it and have a good dinner of traditional food

Our hotel has responded to the review
Our hotel has responded to the review

Dear SimoDam, thank you so much for your review. I am happy you enjoyed your time in our hotel and look forward to welcome you back. Kind regards, Zafiris Lampadaridis General Manager

Ian F. Friends - 11/11/2019 Confirmed reviews ALL
« Convenient location and friendly staff »

I arrived early after using the taxi service and was fortunate enough to get an early check in which was a real bonus. The long was very good. The location was excellent, close to restaurants and shops and the main attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian F., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback and to know that, as our estimated guest, you have enjoyed our service and attention. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff. We are always striving to continuously improve the quality of our services. Thank you again for sharing your experience, and we are trully hoping to have the chance to welcome you again soon. Sincerely, Dina Ljubanovic Front Office Manager

Stephen H. Friends - 11/11/2019 Confirmed reviews ALL
« Enjoyable stay at the Mercure Excelsior Belgrade »

Friendly and helpful staff. Excellent location. Very good value. Pleasant bar area. Decent, clean, albeit smallish room. Reasonable breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen H., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive nice and positive feedback. I will share your comments with our team members and I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope to have the chance to welcome you again soon. Warm regards, Dina Ljubanovic Front Office Manager

Friends getaway - 11/11/2019 TripAdvisor review
« Excellent stay at the Belgrade Mercure Excelsior! »

Very helpful and friendly staff. Easy check-in / out. Great location and very good value. Easy walking distance to city centre and attractions. Pleasant bar area. Room clean and well appointed but somewhat cramped. Breakfast decent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Footprints290378, thank you so much for your review. I am glad you enjoyed your stay with us, the friendly and helpful staff and the central location. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Business - 06/11/2019 TripAdvisor review
« example for the rest »

please all Mercure hotels in france, go and visit Mercure Belgrade just to see how it should be done. Working Internet also in the evening. (not only working Wifi) Fabulous breakfast, beautiful rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theo A, thank you so much for your amazing review. I am happy you enjoyed your stay with us and we are already looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Anonymous Business - 29/10/2019 Confirmed reviews ALL
« verygood »

the service people are very kind and nice.give.me many help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kai W., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafeirios Lampadaridis General Manager

Marta Couples - 29/10/2019 Confirmed reviews ALL
« Nice, relaxing atmosphere »

It was fantastic stay at the hotel. Everything organise in a single detail.

Business - 28/10/2019 TripAdvisor review
« Great room, great view »

Lovely room- I was lucky enough to get an upgrade which was amazing! The staff were both polite and helpful at check-in and departure. The hotel as centrally located which made it easy to get around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear lmurray866, Thank you very much for your great review. It was our great pleasure to make your stay in Belgrade even more enjoyable and comfortable. I will make sure to spread your feedback among my team, and I am sure they will be thrilled. Looking forward to welcome you soon in our hotel. Kind regards, Zafeirios Lampadaridis, General Manager

Meir A. Couples - 26/10/2019 Confirmed reviews ALL
« Noise »

Evrything is ok beside heavy noise from street

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meir A., Thank you for taking the time to tell us about your experience at the Mercure Belgrade Excelsior. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zafeirios Lampadaridis General Manager

Said M. M. Business - 21/10/2019 Confirmed reviews ALL
« Mr »

Was nice

Bernard Business - 15/10/2019 Confirmed reviews ALL
« Mercure Excelsior, the place to stay in Belgrade »

Extremely professional and warm welcome, desk team is som great, making you feel at home with a high standard. Room are very comfortable, clean and well equiped. Breakfast impressive and so good, making you start your day with an enjoyable mood :) The breakfast team offers an exceptionnally high level and personnalized service. GREAT people! Thanks! CONGRATS for this perfect atmosphere and THANK YOU! Look forward to my next stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafeirios Lampadaridis General Manager

Ray M. Business - 15/10/2019 Confirmed reviews ALL
« Nice hotel in Belgrade »

Nice pleasant hotel in Belgrade not too far away from the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ray m We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. We are really thankful for your loyalty to the brand and us and we feel terrible we didn't had the chance to upgrade your room this time. It brings us great pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of your travels. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant. Looking forward to see you again Sincerely,

Tanya Solo - 11/10/2019 Confirmed reviews ALL
« Great location, great staff. »

Everybody was very professional and helpful. The hotel is very clean. The whole stay there was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya, Thank you so much for your wonderful review. I am very glad you enjoyed your stay with us. Our helpful and professional team is already looking forward to welcome you again. Sincerely, Zafiris Lampadaridis General Manager

Na Business - 11/10/2019 Confirmed reviews ALL
« ok »

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear na, thank you for your feedback. I am glad you enjoyed your stay with us once again and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Eddie S. Families - 06/10/2019 Confirmed reviews ALL
« comfortable and convenient »

I am from Hong Kong and, together with my wife, traveled to Belgrade in early October 2019. Mercure Belgrade Excelsior has a very convenient location. It is within walking distance to Republic Square and the pedestrian street nearby, as well as the castle. There are also a number of tram stops in the vicinity, enabling you to travel around the city conveniently. The hotel is old but cozy, offering a very comfortable atmosphere for the guests. We are pleased to recommend the hotel to fellow travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eddie S., thank you so much for your positive review. I am glad to read you enjoyed your stay and made the best out of our convenient central location. We are looking forward to welcome you back. Sincerely, Zafiris Lampadaridis General Manager

eddiesiu01 Couples - 06/10/2019 TripAdvisor review
« Convenient Location »

I am from Hong Kong. Together with my wife, I traveled to Belgrade in late Septemeber. Mercure Belgrade Excelsior has a very convenient location. You can easily walk to Republic Square and the pedestrian street next to it. Further down it is the Belgrade Castle. In the vicinity of the hotel, there are also many tram and bus stops from where you can travel to other parts of the city conveniently. Although the hotel building appears to be old, the facilities are nice and clean. Hotel staff are very friendly and helpful. We are very satisfied with the hotel and would like to recommend it to fellow travelers..

Our hotel has responded to the review
Our hotel has responded to the review

Dear eddiesiu01, Thank you very much for your wonderful and informative review.I am glad that you have enjoyed our central location, nice facilities and our helpful staff. Your feedback will be shared among the team and I am sure they will be thrilled.It was our great pleasure to have had a part in your memorble stay and already waiting to welcome you back soon! Warm regards regards, Zafiris Lampadaridis General Manager.

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