Hotel - Mercure Orléans Portes de Sologne Hotel
Mercure Hotel Mercure Hotel

Mercure Orléans Portes de Sologne Hotel

4.0/5 137 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Portuguese

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week Tous les jours
    • Opening hours : Week-end 24h/24

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Orléans Portes de Sologne Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Green 20 m2 2 m 0 0 8 0 0
EAGLE 35 m2 2 m 25 14 0 20 0
FAIRWAY 35 m2 2 m 25 14 25 20 0
BOGEY BIRDY 70 m2 2 m 50 26 50 40 0
ESPACE CONFERENCES 440 m2 4 m 300 0 400 0 300
    • Flipchart
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 114 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV Bouquet beIN Sports
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Internet access via Fiber Optics
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 757 reviews

Our guest reviews for
Mercure Orléans Portes de Sologne Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 137 reviews
Bugling Friends - 24/10/2019 Confirmed reviews ALL
« What a great place to spend a night »

On arrival we were welcomed superbly and for the total stay we found the staff very efficient and helpful The. Rooms were very clean with very comfortable beds and good facilities Food for the dinner and breakfast was very acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are delighted to read of your satisfaction and will be more than happy to welcome you again. Sincerely, Delphine Responsable Hébergement

Christopher P. Couples - 22/10/2019 Confirmed reviews ALL
« Mosquitoes »

Parking was impossible which was a bad start . The room was large though tired and in need of decorating. The staff were excellent. The room service food was very poor. Worst of all at 3am when wedding guests woke us ,we then tried to catch mosquitoes. We killed 10 but just had to try to sleep so got bitten

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous découvrons votre commentaire et sommes attristés de lire que vous êtes déçus de votre séjour. La satisfaction de nos clients étant au cœur de nos priorités, sachez que nous prenons très au sérieux chacune de vos remarques. Nous nous en excusons et espérons sincèrement avoir l'occasion de vous accueillir à nouveau pour vous laisser sur une impression plus que favorable. Cordialement, Delphine Responsable Hébergement

Francois P. Business - 16/10/2019 Confirmed reviews ALL
« good but not exceptional »

nice rooms, clean and as expected for this hotel standard. all prepared when I arrived: credit card recorded, fidelity id known, ... checkin quick and efficient bar not exceptional at all, too close to desk, seats not so comfortable, ... I would indeed have preferred nicer and more relaxing athmosphere.

Paul C. Couples - 07/10/2019 Confirmed reviews ALL
« Excellent stay Excellent Food »

Room was good Aircon good ask staff to reset from desk if any problems staff very helpful Excellent food. Steak one of best in our month stay in France will definitely stay again

Anonymous Couples - 30/09/2019 Confirmed reviews ALL
« Very good experience and great staff, had a great time despite bedbugs. »

The room was very nice and looked clean. The first night I was bitten by bed bugs but the staff was really friendly and we were able to change rooms free of charge. The restaurant was delicious.

Pm Business - 27/09/2019 Confirmed reviews ALL
« Satisfied »

Good enough bur far way from the city center

Dick S. Couples - 20/09/2019 Confirmed reviews ALL
« Average »

I have stayed at this hotel a few times to break my journey back to the UK. On the positve side the bed is comfortable and in paticular during the hot weather the airconditioning was very welcome. Sadly on this trip we arrived and were told the restaurant was closed for a private function. Surely a temporary restaurant could have been put in one of the function rooms! Had we been told prior to arriving we would have booked else where. There is a restaurant across the road, very up market, lovely food and expensive. The hotel bedroom decor could most politely be described as minimalist. The table is so small it is hard to fit much more than a laptop, there is no mirror at the table so ladies can do their make up and the only mirror in the room looks a bit like an ironing board propped up against the wall. No doubt the designers think it is quirky, but it is simply basic. Finally the toilet paper was a bit like sand paper and very thin, best to take your own.

Julie K. Friends - 17/09/2019 Confirmed reviews ALL
« pleasant stay for a wedding »

We were here for a wedding at the golf. The room was all we needed, we had a drink at the bar, breakfast is nice

Bart R. Business - 12/09/2019 Confirmed reviews ALL
« nice pictures are not always representative »

nice location next to a golf court, good restaurant with friendly staff but unfortunately a much less customer friendly staff at the reception. Room full of insects. On booking.com they mention the presence of a fitness room but they forgot to mention that it is outside the hotel and that you need to pay to access it.

Irene Couples - 08/09/2019 Confirmed reviews ALL
« Excellent »

I was given great help from your male receptionists, definitely over and above the normal help. On my journey to the hotel I was robbed, my handbag was stolen with my iPhone and other belongings. Your receptionists were absolutely marvellous in helping me. My iPhone was dumped 80 kilometres away and your wonderful receptionists helped me . I went to the town near where my phone was dumped and I went to the gendarmerie for help and directions. The receptionist phoned the gendarmerie and the gendarmes went with my iPad and got my handbag and iPhone back! After I had made a statement to the gendarmes about what was missing from my handbag we got back to the hotel and the receptionist made sure it was ok for us to eat. I cannot express my gratitude to your wonderful staff enough! I want people to know how wonderful your receptionists were , thank you.

John C. Couples - 04/09/2019 Confirmed reviews ALL
« Excellent »

Very pleasant

Ralph J. Couples - 03/09/2019 Confirmed reviews ALL
« Best Mercury so far »

This Mercury if by far the best that weI have stayed in during the last 15 years or so. The welcome was fine, but the location is excellent. The quality of the food is also above the the standard previously served in Mercury restaurants. We had a small but adequate room with the best air conditioning we have encountered in any Accor group hotel.

Oliver Families - 01/09/2019 Confirmed reviews ALL
« Booked a room for 2 adults and 2 children got a room for 2+1 instead »

I carefully sought out and booked a room for 2 adults and 2 children. As you can see from the attached confirmation this is what I was led to believe I had booked. When we arrived at the hotel were were very disappointed to discover that whilst the room was nice it only had a double bed and a single sofa bed for our 2 children aged 6 and 8 (see attached photo). When we went down to reception we were told there were no other suitable rooms available and that we could have a cot (???!!!). We would have been happy with even just an extra single mattress to put on the floor (there was plenty of room for one) but when we suggest this we got the same response and again were offered a cot - the member of staff could see both of my children at the time of talking to him and could quite clearly see that neither of them would fit in a cot. I must say I am generally very happy with Mercure hotels and the rest of the stay was good. But it was severely let down by the fact that what we booked was not honoured by the hotel. This experience has now put me off Mercure as a brand and I will probably now stick to using other brands instead - I thought you should know about this experience so that other customers don't have to face this same issue in the future.

Miloud Business - 29/08/2019 Confirmed reviews ALL
« Mediocre »

Bad experience. No fridge in the room in a hot summer night is too difficult to imagine. Tiny and old towels

Apf Solo - 22/08/2019 Confirmed reviews ALL
« nice place, calm »

all nice, clean, very friendly staff, secure parking, breakfast good (not great, but really good)

Helen Families - 21/08/2019 Confirmed reviews ALL
« Comfortable stopover »

We spent one night here on our way to Calais from the south of France. The hotel was an easy short journey from the A71, quietly located on a golf course. We had two double rooms, both very comfortable with all the facilities we needed. We used the restaurant, which had a reasonable selection on the menu. Breakfast had a very good range of options.

Family - 21/08/2019 TripAdvisor review
« Comfortable stopover »

We stayed one night here on our way from the south of France to Calais. We booked two rooms - both very comfortable doubles with all the facilities we needed. We used the restaurant in the evening and there was a reasonable choice on the menu. Breakfast offered a very good range of options. The hotel is a short distance from the A71 and is very quietly located on a golf course, with members using the restaurant and bar too.

Anonymous Families - 20/08/2019 Confirmed reviews ALL

No room service food from the restaurant. Only re-heated food from reception. No milk in the room. No normal tea. No enclosed parking. Yet again breakfast charge was added when not taken so fast checkout was impossible.

Mark H. Couples - 18/08/2019 Confirmed reviews ALL
« Fantastic hotel in convenient location »

Was greeted by friendly staff, room was very clean with a nice terrace view. Really loved this hotel!

Peter Families - 14/08/2019 Confirmed reviews ALL
« Stop over to Vias »

Good nights sleep as per needed.

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