Rixos Krasnaya Polyana Sochi Hotel 5 stars

Customer review rating 4.6/5 1,156 reviews

Rixos Krasnaya Polyana Sochi
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Hotel extras

  • Luxurious Rixos Royal Spa with marvellous mountain view 960m above sea level

  • Delicious variable breakfast at SPARX restaurant

  • Spacious comfortable rooms, 47 m² and above

  • RIXY kids club

  • Conference facilities, wedding hall and terrace, catering options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
  • Private beach (Nearby)
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Rixos Krasnaya Polyana Sochi

3 Sozvezdiy Str Estosadok Sochi
Krasnodarskiy kray
354392
sochi
russian federation

Tel: +68622455151

Fax: (+90)242/3235334

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS 105C :  Gorky Gorod Main cable way

  • By plane

    SOCHI AIRPORT At 67.59km / 42 miles

GPS :43.67075, 39.26146

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room King Size Bed

  • Max. number of persons: 4
  • Area: From 47 m² / 506 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room Twin Beds

  • Max. number of persons: 4
  • Area: From 47 m² / 506 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Double Room

  • Max. number of persons: 4
  • Area: From 47 m² / 506 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premium Double Room

  • Max. number of persons: 4
  • Area: From 59 m² / 635 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Junior Suite

  • Max. number of persons: 4
  • Area: From 93 m² / 1001 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Suite

  • Max. number of persons: 4
  • Area: From 105 m² / 1130 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Presidential Suite

  • Max. number of persons: 4
  • Area: From 202 m² / 2174 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Royal Suite

  • Max. number of persons: 4
  • Area: From 202 m² / 2174 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

SPARX RESTAURANT

Type of cuisine: International

This restaurant welcomes our guests from an early breakfast. Working hours from 7:30am-10:30pm.

WINE HOUSE

Type of cuisine: Italian

An elegant restaurant with an unrivalled selection of wines, and many other delicacies from the hands of our brand-chef.

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAYALI RESTAURANT

Type of cuisine: International

Layali restaurant offers Turkish cuisine and different kind of Shisha.

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIXOS LOUNGE

Non contractual photo

An elegant bar and lounge with an excellent selection of different beverages and European cuisine menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIGHT CLUB CLUB 9 6 0

Non contractual photo

Night Club is offered for the Events and parties. It is served great variety of drinks and snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VITAMIN BAR

Non contractual photo

Vitamin Bar offers a variety of non-alcoholic hot & cold beverages, cocktails, smoothies, and freshly squeezed fruit juices. Located in SPA center.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Rixos Krasnaya Polyana Sochi

100% genuine reviews from our guests

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ALL Rating 4.6/5

1,156 reviews

The service was excellent as well as rooms. Thanks for such good planning of rooms’ space and comfort.

Customer review rating 4.6/5

Natalia Couples - 31/03/2020 Confirmed reviews ALL

Breakfasts were great, the staff was friendly, the room was really comfortable and clean. The best 5 star hotel in Sochi we stayed at.

Poor service

Customer review rating 4.6/5

Ira Families - 09/03/2020 Confirmed reviews ALL

Poor service. First two days we didn’t get any houskeeping service. On one of the day we put DO NOT DESTERB sign which was absolutely ignored by the staff. We were receiving multiple calls in the room from reception and houskeeping nocking in the room willing to clean it. What does ‘DO NOT DESTERB’ sign means to you?! Gym area is very hot and is not possible to adjust the temperature. Also massage and facial area is very hot! Earplugs are not available. Overall the only good think is location. And 5 stars you have is questionable!

Уважаемая Ирина Владимировна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Примите пожалуйста наши искренние извинения предоставленные неудобства, связанные с сервисом. Ваши комментарии были приняты во внимание и переданы руководителям департаментов для улучшения качества сервиса и проведения дополнительных тренингов для персонала. Еще раз приносим извинения. Надеемся снова видеть Вас в числе наших гостей и Вы дадите нам шанс превысить Ваши ожидания в следующий Ваш визит. С уважением, администрация отеля

the Best!

Customer review rating 4.6/5

Alexey R. Families - 02/01/2020 Confirmed reviews ALL

very very gooooood!!!!

Уважаемый Алексей, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы очень рады, что у Вас остались исключительно позитивные впечатления от Вашего отдыха! Мы будем рады видеть Вас снова в нашем отеле. С уважением, администрация отеля

Great

Customer review rating 4.6/5

Olya Solo - 18/11/2019 Confirmed reviews ALL

Nice and friendly stuff, the main reason is mountains .

Уважаемая Ольга Вячеславовна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались приятные впечатления от Вашего отдыха. Надеемся снова видеть Вас в числе наших гостей. С уважением, администрация отеля

Service is unreal!!!

Customer review rating 4.6/5

Leonid Families - 07/11/2019 Confirmed reviews ALL

Rixos is on top again! The most impressive is that the guests are truly Lord! Thanks to the receptionist Natalia and the manager of the reservation department (ashamed, but I don’t know the name) - for an extra discount when checking in. ... amazing breakfasts, spa, air and mountain views. without any doubts, we will be back here again

Уважаемый Леонид Анатольевич, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Спасибо Вам за отзыв и теплые слова а адрес наших сотрудников. Ваши слова благодарности были переданы нашим коллегам. Для нас нет ничего приятнее, чем знать, что нам удалось сделать Ваш отдых идеальным и наполнить его только наилучшими впечатлениями. С нетерпением ждем Вас снова в гости! С уважением, администрация отеля

We had great time

Customer review rating 4.6/5

Ariel K. Couples - 27/10/2019 Confirmed reviews ALL

Clean and beautiful hotel, location is a bit problem but the cable car is a good solution.

Dear Ms.K., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. We are glad to hear that you had enjoyable stay. Sincerly hope to see you again with us. Best regards, hotel management
Customer review rating 4.6/5

Ksenia Couples - 21/10/2019 Confirmed reviews ALL

I was expecting better service since all the other guests were satisfied. The food in the restaurant is not value for money. I asked for a wake up call for 6 am, the reception called at 6:30 and didn’t even apologize for the mistake. One of the sinks in the bathroom was jammed. The hotel is quite pretentious and ambitious, but does not deliver in accordance with description. Probably will not choose it again.

Уважаемая Ксения Никитовна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Примите пожалуйста извинения за причиненные неудобства, связанные с сервисом. Ваши замечания были переданы руководителям указанных департаментов для того, чтобы избежать подобных ситуаций в дальнейшем. Мы надеемся снова видеть Вас в числе наших гостей и Вы дадите нам шанс превысить Ваши ожидания в следующий Ваш визит. С уважением, администрация отеля
Customer review rating 4.6/5

Ramila Friends - 16/10/2019 Confirmed reviews ALL

Excellent breakfast , fabulous staff in the breakfast. Food quality is good , wonderful chef made amazing Russian style thin pancakes , very honest and sincere. Hotel decor is a bit under expectations.. very basic ..expected more of a luxury touch from Rixos.. Hotel rooms are fabulous, beds are amazing , extra honest staff, cleanliness is superb . Over all we had great time in the hotel ! Strongly recommend to anyone .. fabulous accommodation in the mountains .

Dear Ramilya F., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Excellent

Customer review rating 4.6/5

Meera.h Families - 28/08/2019 Confirmed reviews ALL

Everything was beautiful and the staff were very helpful and the rooms are great and clean and the restaurant offers delicious meals and the view and the services are all available.

Dear Mr.A., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, Hotel Management

Really great place

Customer review rating 4.6/5

Martin Couples - 24/08/2019 Confirmed reviews ALL

Superb view and breakfast

Dear Mr.W., thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. We are glad to here that you had a nice stay with us. Sincerly hope to see you again in our hotel. Best regrads, hotel magement

great experience

Customer review rating 4.6/5

Ibrahim A. Families - 19/08/2019 Confirmed reviews ALL

it was nice experience and the service was very nice

Dear Mr.A., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, hotel management

Beautiful Comfortable and Great service

Customer review rating 4.6/5

Dan T. Couples - 20/07/2019 Confirmed reviews ALL

It's a very nice hotel with an excellent breakfast. The location in very good. The room is magnificent with an amazing view. The staff of the hotel is kind and happy to help. Hope to come back soon.

Dear Mr.T., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. We are happy to know that you had a good time in our hotel and were satisfied with the service. We will be sincerly glad to see you again with us. Best regards. Hotel Management

Excellent

Customer review rating 4.6/5

Natalia Z. Families - 17/05/2019 Confirmed reviews ALL

We had such a great experience while staying in Rixos Krasnaya Polyana. The room was spacious, the SPA was a high quality and the breakfast was absolutely one of the best we have experienced. The Mountain View was breathtaking and we highly recommend this place.

Уважаемая Наталья Александровна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Спасибо за прекрасный отзыв. Для нас нет ничего приятнее, чем знать, что нам удалось наполнить Ваш отдых только наилучшими впечатлениями. Надеемся снова видеть Вас в нашем отеле. С уважением, администрация отеля

Another enjoyable stay at Rixos Krasnaya Polyana

Customer review rating 4.6/5

Ivan Couples - 25/03/2019 Confirmed reviews ALL

This is a very nice hotel with elements of luxury, the staff is very friendly and caring. There still some room for improvement: some furniture in our room has been scratched and clearly overused; lamp bulb colours didn't match; walls are not sound proof enough. Some facilities were not working at the spa (a fountain in the corridor).

Уважаемый Иван Сергеевич, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались приятные впечатления от Вашего отдыха в целом. Ваши комментарии относительно технического состояния номера и фонтана в СПА центре были переданы в технический отдел для устранения данных недостатков. Надеемся снова видеть Вас в числе наших гостей и мы сможем сделать Ваш отдых более комфортным. С уважением, администрация отеля

Satisfied although...

Customer review rating 4.6/5

Uliana Couples - 31/01/2019 Confirmed reviews ALL

I was satisfied although there was one moment that made me feel really upset

Уважаемая Ульяна Владимировна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Гарантированные номера с видом на горы в отеле это номера"Премиум", остальные номера с видом по возможности. Мы всегда готовы пойти навстречу нашим гостям и максимально учитываем все пожелания. На момент Вашего пребывания в отеле была полная загрузка, приносим извинения за причиненные неудобства. Надеемся снова видеть Вас в в числе наших гостей и Вы дадите нам шанс превысить Ваши ожидания в будущем. С уважением, администрация отеля

إطلالة رائعة

Customer review rating 4.6/5

Anonymous Couples - 26/12/2018 Confirmed reviews ALL

I liked the bed it was so comfortable The view was very nice I expect something better from Rixos for the breakfast as the options was very limited and there was no fresh fruits and vegetables The staff need to be trained more on the hospitality and the language was their barrier

Best spa hotel esto-sadok

Customer review rating 4.6/5

Fedor Couples - 27/11/2018 Confirmed reviews ALL

Best spa & room size & location in gorky gorod

Уважаемый Федор Игоревич, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались приятные впечатления от Вашего отдыха. Надеемся снова видеть Вас в нашем отеле. С уважением, администрация отеля

Amazin hotel, view , and great restaurants

Customer review rating 4.6/5

Uriel B. Friends - 12/11/2018 Confirmed reviews ALL

We stay there during the month of October and it was amazing . Great environments great hospitality, amazing view around and great location,all the Room was super clean and the service was 100% amazing. Thank you

Dear Mr.B.,thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, hotel Management

Best value for money

Customer review rating 4.6/5

Roy A. Couples - 30/09/2018 Confirmed reviews ALL

Perfect

Dear Mr.A., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, Hotel Management

Vacation at Rixos

Customer review rating 4.6/5

Sasha K. Couples - 25/09/2018 Confirmed reviews ALL

Thank you for everything. Almost everything was perfect.

Уважаемый Александр Александрович, добрый день! ! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались прекрасные впечатления об отдыхе. Будем рады видеть Вас снова в нашем отеле. С уважением, администрация отеля
Our most recent 20 reviews