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Rixos Krasnaya Polyana Sochi Hotel 5 stars

Customer review rating 4.7/5 2,719 reviews

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Rixos Krasnaya Polyana Sochi
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+ 19 Services

Hotel extras

  • Rixos Royal Luxury Spa

  • Delicious variable breakfast at SPARX restaurant

  • Spacious comfortable rooms, 47 m² and above

  • Medical treatment in Medical &SPA Polyana 960

  • Conference facilities, wedding hall and terrace, catering options

Hotel location

Rixos Krasnaya Polyana Sochi

3 Sozvezdiy Str Estosadok
Krasnodarskiy kray
354392 sochi
russian federation

Tel: +78622455151

Fax: (+7)862/2455151

Check-in from 15h00

Check out up to 12h00

  • BUS 105C :  Gorky Gorod Main cable way

  • By plane

    SOCHI AIRPORT At 67.59km / 42 miles

GPS :43.67075, 39.26146

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 3 Bars
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 114 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 114 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Turkish
    • English
    • Russian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Entertainment
    • Disco/Nightclub
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Childrens Club for over 12
    • Childrens Club for 4 to 6 years

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Rixos Krasnaya Polyana Sochi

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,719 reviews

Customer review rating 5.0/5

Saja Families - 23/10/2021 Confirmed reviews ALL

Beautiful place The hotel was chosen for a solo holiday. Unfortunately, my health failed and I could not fully appreciate some of the services offered by the hotel, I hope to make up for this omission in the future! The staff is excellent - they are always professional to help resolve any issue. The soundproofing is perfect, you couldn't even hear the child from the next room, and it seems he was still that brawler! Only positive impressions from living!

Dear Saja, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard Guest Relations Manager

Amazing resort with the best view Ann’s service

Customer review rating 5.0/5

Margarita K. Couples - 12/10/2021 Confirmed reviews ALL

I spent a pleasant time, thanks rixos! Large room with very nice cosmetics, absolutely amazing view, very polite staff and great service

Dear Margarita, From all hotel team and from me personally, we thank you for staying with us and for your review! Sincerely, Eduard Abdullin

Very good place where I spent my vacation

Customer review rating 5.0/5

George Families - 06/09/2021 Confirmed reviews ALL

We were extremely satisfied with the family vacation and that we stayed at this hotel.

Dear Georgiy Valentinovich, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard

Good location, big room , great staff

Customer review rating 5.0/5

Mohammad A. Families - 28/08/2021 Confirmed reviews ALL

All my family enjoyed staying in Rixos Sochi We got 2 rooms with connected door and nice Mountain View . Breakfast was great Staffs were friendly and speak English well We will. Recommend all our friend to stay in this hotel

Dear Mohammad , We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Well located

Customer review rating 5.0/5

Rita K. Couples - 26/08/2021 Confirmed reviews ALL

The spa is rejuvenating

Dear Rita K., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent, Valeria Kudinova Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Fantastic holidays with Rixos

Customer review rating 5.0/5

Abdulnasser Friends - 23/08/2021 Confirmed reviews ALL

We have been promoted to best possible room dude to birthday of one of our friends. Fantastic location, close to best mountain routs and good restaurants. Breakfast was various and very delicious: everybody can find what they wish. It was so nice to warm up in sauna and hammam in the evening. Swimming pool was enormous in size, super big and SPA area is great overall! Luckily we got a late check-out. Housekeeping is working perfectly, room is always clean and tidy! We will defintely come back to Rixos Krasnaya Polyana next time.

Dear Badriya Abdulnasser, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард
Customer review rating 5.0/5

Maryam Families - 23/08/2021 Confirmed reviews ALL

Very convenient hotel, well maintained in Krasnaya Polyana resort. Only 15 minutes away from the ski lift, this is an ideal choice for jogging lovers. The room we had was extra nice, big enough, and clean. Bathroom was perfect. Nothing more needed. The hotel has SPA with indoor pool which is awesome to relax after a long day in the mountains. There is also a hammam and a gym. Breakfast was great, and sufficient. In the evening there is a buffet, which is convenient for families not wanting to run outside. Overall a great hotel, with an exellent location and staff. The room cleaning was also great! This place deserves highest scores!

Dear Maryam Yousuf, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

The best service of all times!

Customer review rating 5.0/5

Mohammad Families - 20/08/2021 Confirmed reviews ALL

That was the first time I cooperated with Rixos Krasnaya Polyana hotel. And I would like to say that this the best choice I have ever made for my projects in Russia. What I especially would like to notice: Very friendly personal Very qualified management Service exceeded all expectations Food was awesome, another level! Rooms are comfortable, clean and very relaxing All my guests were very excited and impressed with this hotel. I deffenetly will come come back and strongly recommend it for individual visit or business trip. Here you can feel the spirit of mountains and a real pleasure of just chilling!

Dear Mohammad, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Excellent service

Customer review rating 5.0/5

Anonymous Families - 15/08/2021 Confirmed reviews ALL

I am extremely satisfied with the hotel and services it has to offer. Very tasty and diverse breakfasts, spatious rooms with great views, kind and pleasant personel, amazing SPA, comfort transfer service and perfect location at 960m altitude above sea level!

Dear Faisal Nasser S A., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard

Great hotel

Customer review rating 5.0/5

A. Families - 13/08/2021 Confirmed reviews ALL

My husband and I stayed at Rixos for several nights. Upon arrival we were greeted and taken to reception. Our car was unloaded and taken away (free parking) and we were upgraded from the superior room we had booked. The room was spacious, the bathroom was huge, well appointed with a separate bath and shower. By the time we had unpacked and gone to the bar for a drink before dinner! The spa is luxurious, the breakfast buffet outstanding and the restaurant menu impressive. All in all, a perfect week in a beautful hotel and fabulous location. We would definitely return

Dear Silham, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard

Excellent service!

Customer review rating 5.0/5

A. Families - 12/08/2021 Confirmed reviews ALL

The service at the hotel was amazing. The Hotel was one of the greatest we've ever stayed at and I believe in terms of location and hospitality is the only place to stay at in Krasnaya Polyana. Anything you need is readily available at your fingertips. I look forward to spending many more years to come at Rixos and thank you for making our holidays so great!

Dear Shaykhah Nasser S A., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin

Everything was just perfect

Customer review rating 5.0/5

Mohammed Families - 08/08/2021 Confirmed reviews ALL

I've been staying in this hotel for several days during my vacation. My main intention was to enjoy the local views, and I was completely astonished) Though I spent most of my time outside the hospitable walls of the hotel, I enjoyed my comfortable room, delicious breakfast and both friendly and skilled staff as much as local mountain landscapes. A few words about personnel, when we came there, which was about 03.00 AM, we've been provided with rooms very fast and without any delays, as well as during our last evening there we've been allowed to rest in the lobby bar, though it was quite late already. Many thanks to housekeeping team also, for their hospitality and professionalism! The overall impressions of the hotel are most positive! I hope to stay in Rixos, while visiting Sochi next time

Dear Mohammed, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Very beautiful landscape and nice location

Customer review rating 5.0/5

Jasim Families - 08/08/2021 Confirmed reviews ALL

Good location and very beautiful landscape with forest. Located atop of the forest and you can use the cable car as free from hotel to down & vice versa until 11 p.m. Breakfast is very nice and varied. Have a good sauna and clean big indoor pool with warm water with locker room. spa with mountains view. Have a big & beautiful & stylish & very clean room with Wifi , iron, ironing board, bathrobe , slipper, kettle by tea bag & coffee mix, dress commode , free strongbox ,very good mattress , LCD TV by many satellite channels. Air conditioner is good. supermarket is not far from the hotel. Big and beautiful lobby with sberbank ATM, great area for children with toys. more staff speaks english and check in & out was fast. quiet environment and fresh air that advise for relaxation. Out of hotel at night is very prrety and quieter.

Dear Jasim, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард

Great stay, perfect emotions

Customer review rating 5.0/5

Mohamed Families - 07/08/2021 Confirmed reviews ALL

This hotel is right on the slopes of Aibga mountain on the 960 meters above sea level altitude! We found the staff to be very helpful, friendly and accommodating to us and our baby. There were a few key staff who were able to and were always really helpful. A special and huge thank you to receptionists who helped us at many points during the week, especially with the nanny service the hotel provided for us. The house keeping staff were especially sweet, giving us lots of water for our baby’s bottles, returning at different times if she was sleeping and always ready to top up any supplies we needed. The resort of Krasnaya Polyana is quite ‘young’ and we originally had a superior room. The hotel has a spa and beauty section as well as a lovely kids section with their own pool. The kids room is available for all children so I saw babies with their nanny or parents in there sometimes. It also has lovely young ladies in there ready to play with the children. Overall, we had a fantastic week and will definitely be back to Rixos

Dear Mohamed, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard

The best mountains hotel of all times!

Customer review rating 5.0/5

Mohamad Families - 02/08/2021 Confirmed reviews ALL

In Rixos we spent several nights in summer, 2021, in this fabulous hotel. Our target was to try out all possible summer activities of this Krasnaya Polyana resort in Sochi, and it was just great! The hotel is situated in mountains on the level of 960 meters above sea. It is a well planned and nicely built on northern side of Aibga mountain. The rooms are very spacious balcony is huge and amazing, so are the modern bathrooms, with bathtubs, great shower heads (ceiling and regular), a cosmetic mirror, complimentary water bottles, replenished every day, and great quality of bathroom ceramics. TV with a lot o channels (absolutely no time to watch it:), a chair, good quality mattresses, and pillows. The wardrobe is another story to say- every room has an ironing board and an iron, lit- in wardrobe with a dozen of wooden hangers, and a safebox. kettle with tea and coffee capsules, super nice minibar with fanta/ sprite/ coke bottles and other snacks for additional payment. Very very good breakfast choices in the main restaurant downstairs- starting from omelettes and fried eggs, prepared personally for you, fresh squeezed orange juice, tomato juice if you ask, cold meats/ fish/ cheese assortment, hot dishes as porridge on water or milk, pancakes, cheesecakes, sausages, button mushrooms, beans in sauce, fried bacon (proper English breakfast), as well as eggplant/ bell pepper stew and desserts, muesli, yougurts pastries, nuts, buns, various fruits followed by good machine coffees and a full tea selection. Everyone would feel happy and delighted after Rixos breakfast like that! I would definitely recommend this great hotel to everyone, especially in summer season, when prices are lower than in the skiing season (high season), and the weather is just perfect. Birds sing, and this serenity of the beautiful Caucasus mountains with great peaks will not leave anyone indifferent....

Dear Mohamad Mhd Reslan A., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin

Great service all the times!

Customer review rating 5.0/5

Abdul Families - 01/08/2021 Confirmed reviews ALL

We decided to come to hotel after watching an episode of the Simpsons. In the cartoon they make a joke about the hotel being empty straight after the Olympics. For a family traveling with young children an empty Rixos with amazing facilities would be great... The hotel was far from empty, but still great! The hotel is especially popular for families and couples looking for an active holiday. It is beautifully located in Krasnaya Polyana Resort. The nature and mountains are breathtaking. The building is majestic and rooms are spacious and of very high quality. All facilities are top notch and very well kept. Especially great spa pool and gym. Nice kid´s club. The breakfast was very good. Amazing selection and only the best commodities. The Turkish evening restaurant served delicious food too. Good kid´s menu. Our old girl ate two portions. We will highly recommend the hotel. You will get an unforgettable active holiday in a premium comfortable wrapping!

Dear Abdul, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард
Customer review rating 5.0/5

Saif Families - 22/07/2021 Confirmed reviews ALL

For those of you who plan to travel up to Sochi mountains side, with out a doubt should select the Rixos Krasnaya Polyana for your stay. Great location - easy to find, modern yet tasteful, new furnishings, great dinning options, awesome breakfasts, AMAZING recreational facilities (gym, pool, spa) friendly associates everywhere in the hotel, worth every penny! Guest rooms are very spacious, newly furnished, and everything your heart desires, is available in the room, if not, staff is very friendly and attentive will help you get what you need, all available on request! Easy to get to and from the Gondola's, different activities around, restaurants too, though I don't see why you would bother leaving, when the dining pricing in the hotel and outside of the hotel is the same and you have great choices, great facility and great service for your holiday! For those of you travelling as a family with children, don't hesitate, this is a VERY child friendly hotel, all facilities are available to accommodate your kids and giving you the opportunity to relax and enjoy your time! A perfect getaway!

Dear Saif, We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Руководитель службы по взаимодействию с гостями, Абдуллин Эдуард
Customer review rating 5.0/5

Alhoosani Friends - 09/07/2021 Confirmed reviews ALL

A really perfect stay option with a relatively low price! Professional, friendly staff in all areas from reception to security, cleaning, waiters. New, clean, great, spacious, soundproof rooms. Perfect breakfast with lots of things to try and the freshest products. Big SPA-center with a good swimming pool, steam room, jacuzzi and Turkish hammam. The hotel is pet friendly! Thanks! Additional PLUS: The hotel has been perfectly prepared for the COVID-19. All measures are taken and being observed (without cutting corners anywhere). A personal protection kit (mask and gloves) will be waiting for you in the room. Very comfy and cool!

Dear Alyazyah Mohamed Salem Mohamed A., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Manager Eduard Abdulin

Our most recent 20 reviews