Rixos The Palm Hotel & Suites 5 stars

Customer review rating (ALL Rating) 4.7/5 2,664 reviews

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

ALLSAFE approved hotel

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plog40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

GPS:25.12174, 55.15351

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Majority of the 316 rooms and suites offer at least one balcony with a sea view, while many feature Dubai's iconic skyline as an additional backdrop. In additon to what you'd expect from a five star hotel in Dubai, the resort also provides excellent family accommodation. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and flooring, the rooms feature a wealth of comfort and convenience while the deep-soak tubs in each bathroom add a touch of luxury.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,664 reviews

TripAdvisor Rating  5.0/5  8,642 reviews

Great service

TripAdvisor rating 5.0/5

Odyssey55121405234 Families - TripAdvisor review

Hotel would benefit from a renovation being one of the oldest hotels in the area. However the service was perfect. Front office (Aishen to start with), restaurants and kids club personnel was extremely helpful and attentive. Location is at the end of the Palm so not so easy to get to other areas like Jumeirah but that makes it more secluded and private. Overall a great stay

 Dear Odyssey, We very much appreciate your comments regarding your stay at the Rixos The Palm Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team,

Amazing!

TripAdvisor rating 5.0/5

Markus T TripAdvisor review

Everything just works 10/10, the room is wonderful, the food is good, the service is excellent, the exercise activities are really versatile and the trainers are professional. I totally recommend this hotel for couples, who want to have time together and luxury service.

 Dear our guest , Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that over all you enjoyed your stay. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back. Sincerely yours,

House cleaner and sport activities

TripAdvisor rating 5.0/5

783juhas Couples - TripAdvisor review

We did have a great house cleaner Abadul in our suite! He was very kind and he did make beautiful surprises to us😊 All sport activities were great! And all the coaches in this hotel were professional and kind. They did know how to teach us.🧘‍♀️🚴‍♂️ We had a super holiday assistants Mehdi and Henna👍👍 they did their job very well and even more! Hotel staff were very kind and thoughtful.⭐️⭐️⭐️⭐️⭐️ Mari and Juha

 Dear juhas, We very much appreciate your comments regarding your stay at the Rixos The Palm Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team,

Amazing staff and hotel

TripAdvisor rating 5.0/5

M1130GOellab TripAdvisor review

From the onset of checking in to our suite we were personally welcomed by Mehdi, who took care of all our dining arrangements for the duration of our holiday. Nothing was too much trouble for him and he made us feel so special and valued. one of the key factor to why we’re booked to go back in July and we look forward very much to seeing him again! He was outstanding! As was all the staff especially Javid and the ladies on the coffee and patisserie stand near check in were too, sorry i cant remember their names and we cant wait to see you all again in July! thank you for making our trip so special, it wouldn’t of been the same without all of your intervention. Thank you.

 Dear G0ellab,, We very much appreciate your comments regarding your stay at the Rixos The Palm Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

Very special staff.

TripAdvisor rating 5.0/5

458garyr458 TripAdvisor review

Currently staying at Rixos The Palm. It’s been a wonderful experience made special by the attentive service provided by the hotel staff (in my mind what lifts a hotel from good to excellent). Would like to make a call out to Chandra (who has looked after our room and put petals on the bed see picture), Sarah at the Patisserie (who makes beautiful for my wife) and Osama (who has looked after us in the buffet restaurant). Love the landscaping and relaxed atmosphere and view across bay to the ‘trunk’ of the Palm. If I wanted to be ultra picky I think the decor while good is starting to grow dated compared to say an Ikos resort in Europe. Overall will definitely return for the warm and sun in early January!!

Dear gary, Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that over all you enjoyed your stay. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back. Sincerely yours, Guest Relations team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 602 reviews 8.9/10 Location
  • 910 reviews 8.1/10 Room
  • 2,057 reviews 9.3/10 Service
  • 13 reviews 7.8/10 WiFi
  • 1,290 reviews 8.8/10 Food
  • 614 reviews 8.9/10 Amenities
  • 457 reviews 8.5/10 Cleanliness
  • 362 reviews 9.3/10 Beach

Powered by Trustyou