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Rixos The Palm Hotel & Suites Hotel 5 stars

Customer review rating 4.5/5 4,138 reviews

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Rixos The Palm Hotel & Suites
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+ 23 Services

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Hotel location

Rixos The Palm Hotel & Suites

East Crescent Plog40
Palm Jumeirah
18652 Dubai, UAE
8808 dubai
united arab emirates

Tel: +97144575555

Fax: (+971)4/3686697

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 8.05km / 5 miles

GPS :25.12174, 55.15351

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 5 Restaurants
  • 4 Bars
  • Breakfast
    • Buffet
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 316 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • One connecting room
    • No non-smoking room
    • 5 floors
  • Languages spoken at the hotel
    • Turkish
    • Arabic
    • German
    • English
    • Russian
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Check In & Check-out facilities
    • Late Checkout
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Currency exchange
    • Currency exchange
Access to property
  • Rixos The Palm Dubai
    • On site
Well-being
  • MAIN POOL
    • Outside
    • On site
  • LAP POOL
    • Outside
    • On site
  • FITNESS CENTER
    • On site
    • Hammam
    • Sauna room
    • Turkish Steambath
Boutiques/shopping
  • Beauty salon
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Board games available
    • Childrens Club for 3 to 6 years
    • Childrens Club for 4 to 6 years
    • Play area
    • Indoor playground for children
    • Outdoor playground for children

Your meetings and events

If you're looking to host a memorable event in one of Palm Jumeirah's most scenic locations, then our conference facilities are the perfect solution. All venues are equippedWith cutting-edge audio-visual equipment and high speed internet access complemented with a team of leisure and business events specialists to ease the hassle of organizing corporate and group events.

Room descriptions and layouts

2 

meeting rooms

From 1 to 170 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Majority of the 316 rooms and suites offer at least one balcony with a sea view, while many feature Dubai's iconic skyline as an additional backdrop. In additon to what you'd expect from a five star hotel in Dubai, the resort also provides excellent family accommodation. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and flooring, the rooms feature a wealth of comfort and convenience while the deep-soak tubs in each bathroom add a touch of luxury.

Our guest reviews for
Rixos The Palm Hotel & Suites

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,138 reviews

TripAdvisor Rating 4.5/5

7,505 reviews

Fantastic Family Hotel

TripAdvisor rating 5.0/5

kaikrahmer 20/10/2021 TripAdvisor review

We went to Rixos The Palm for the second time in October 2021 with three kids aged 2, 5 and 7. We have been to several lovely places in the region. That being said, the kids club at the Rixos is better than anything. Lovely staff, great events, energy, kids disco, petting zoo for an afternoon, jumping inflatable stuff the next day, etc. All great. We will be back for X-mas. Hence, a special thank you to Sibel Cengiz, the head of the kids club, and her team. On other matters, the all inclusive contract is worth it, very good food - a la carte for about half the days in specific restaurants - quality buffet for the rest of the days and brand name drinks. Good stuff. I am not being paid for writing this... :-)

Dear kaikrahmer, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your beautiful comment. We glad to know that you had a great time with us. Especially, thank you for highlighting our Rixy kids club and Supervisor Sibel, we are glad that all 3 of your kids enjoyed all activities. The entire Rixos team is looking forward to welcome you back soon to Rixos The palm Dubai Hotel& Suites! We wish you a beautiful day, Guest Relations Department
Customer review rating 5.0/5

Emma S. Couples - 19/10/2021 Confirmed reviews ALL

The staff are truely AMAZING. The beach staff, the leisure team and the guy from housekeeping who looked after our room, were exceptional. The ladies who gave us a couple massage, was the best we have ever had. We are planning our fourth trip this year back to the Rixos, the staff are paramount in our choosing this hotel.

Dear Ms. Emma S., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Awesome stay

Customer review rating 4.5/5

Aleksandar M. Couples - 15/10/2021 Confirmed reviews ALL

Awesome vacation in aweosme hotel.

Dear Mr. Aleksandar M., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are disappointed to know that you did not meet your expectations with some mentioned points which we will definitely take into our consideration. Thank you again for sharing your experience, and we hope we will have another opportunity to serve you better. Sincerely, Hotel management.

Best family hotel in dubai

Customer review rating 5.0/5

Yasmin A. Families - 15/10/2021 Confirmed reviews ALL

Absolutely magical. Food options were sooo amazing we literally didn’t have to leave the resort for anything! The kids and adults all had an absolute blast and a very relaxing yet fun time. All the staff are trained really well and put the guests needs first always. Only rooms are a bit old and a revamp would be a bit better

Dear Mahomed A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are disappointed to know that you did not meet your expectations with some mentioned points which we will definitely take into our consideration. Thank you again for sharing your experience, and we hope we will have another opportunity to serve you better. Sincerely, Hotel management.

Wonderful place!

Customer review rating 5.0/5

Gina B. Couples - 13/10/2021 Confirmed reviews ALL

Our stay at the Rixos was everything we expected having stayed in this hotel before. The staff are wonderful, particular praise needs to go to the waiter Firzan in the Turquoise restaurant. Firzan went over and above in his service to us remembering our drinks orders and checking we had everything we need making our holiday even more special. The manager Yusef of this restaurant needs to be commended for organising his staff so well. I hope the senior management of the Rixos hotel pass on our praise to the staff mentioned and personally congratulate them. The food throughout our stay was top quality throughout. We aim to return again!

Dear Ms. Gina B., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your valuable experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management.

Excellent

Customer review rating 5.0/5

Angela H. Friends - 13/10/2021 Confirmed reviews ALL

Amazing

Dear Ms. Angela H., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Couldn’t do enough for you

Customer review rating 5.0/5

Neil K. Couples - 13/10/2021 Confirmed reviews ALL

From 1 second to getting to the Rixos, everything was taken care of and nothing was too much trouble, the staff are very friendly and helpful

Dear Mr. Neil K., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your valuable experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing hotel

Customer review rating 5.0/5

Jody S. Couples - 04/10/2021 Confirmed reviews ALL

Everything was above expectations, excellent service all throughout the hotel

Dear Jody s., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing staff

Customer review rating 5.0/5

Anonymous Families - 03/10/2021 Confirmed reviews ALL

Very nice and professionally trained staff. Special “thank you” to Chef Tolgahan, who made our baby food extremely well prepared

Dear Ms. Alissa M., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Good stay

Customer review rating 4.5/5

Anonymous Families - 01/10/2021 Confirmed reviews ALL

Everything was excellent apart from front beach service. We had to go and ask for things everytime needed. Considering that, the bar is in a walking distance from the beach, I did not feel like walking everytime I fancied something. It would also be nicer, if snacks were provided ( only nuts, etc was available )

Dear Mr. Farid A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we are sorry to know that you did not meet your expectations with food and beverage service by the pool and beach which we will take in to our consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing hotel

Customer review rating 4.5/5

Kelly K. Couples - 30/09/2021 Confirmed reviews ALL

From start to finish our stay was amazing, the staff literally can’t do enough for you. Good, drink, rooms, facilities all high standard

Dear Ms. Kelly K., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your valuable experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Great Hotel

Customer review rating 4.5/5

Simon P. Couples - 27/09/2021 Confirmed reviews ALL

We had a fantastic 11 night stay in a junior suite. great food (Italian was the best), all staff are attentive making the stay all that more special. Could do with some evening entertainment but overall we loved this hotel!

Dear Simon P., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to know that you did not meet your expectation with mentioned point which we will definitely take in to our consideration. Thank you again for sharing your experience, and we hope we will have another opportunity to serve you better. Sincerely, Hotel management.

Superb

Customer review rating 5.0/5

George Couples - 27/09/2021 Confirmed reviews ALL

Very enjoyable stay … great staff and facilities

Dear Mr. George S., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Above and Beyond

Customer review rating 5.0/5

Jasmyne Couples - 27/09/2021 Confirmed reviews ALL

I had booked a sea view room for an overnight weekend stay. We hadn't stayed there before and didn't know what to expect, but the service was really thoughtful from the time we pulled up at the valet until we checked out. All staff were very kind and helpful, the facilities are lovely, food was delicious with a wide variety to choose from. We were upgraded to a senior suite which we were not expecting and the room was gorgeous and so comfortable. Would definitely come back to stay. Really great value.

Dear Jasmyne F., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your valuable experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.
Customer review rating 5.0/5

Fouad C. Families - 27/09/2021 Confirmed reviews ALL

It was a wonderful experience and would like to visit again

Dear Mr. Fouad C., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your valuable experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Great beach and very friendly and helpful staff.

Customer review rating 4.5/5

D N. D. Families - 26/09/2021 Confirmed reviews ALL

A very welcoming hotel with good variety of restaurants and a number of bars. The rooms are a good size with good amenities. The staff were very attentive and would go out of there way to help you. The manager of the main buffet restaurant in particular both nice and helpful. The one thing missing was the lack of a dedicated beach bar/lounge such as the one at the Sofitel on the Palm. Also the digital lighting system in the rooms was often difficult to master.

Dear Mr. David D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to know that you did not meet your expectations with mentioned points which we will definitely take in to our consideration. Thank you again for sharing your experience, and we hope we will have another opportunity to serve you better. Sincerely, Hotel management.

Very nice hotel

Customer review rating 4.5/5

Driss O. D. Families - 26/09/2021 Confirmed reviews ALL

I was with my family and it was a very nice and relaxing trip . The food was very nice , kids activity are very very good and everybody is very friendly

Dear Driss O., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Excellent Hotel

Customer review rating 4.5/5

Steve D. Friends - 25/09/2021 Confirmed reviews ALL

First class Hotel and staff

Dear Mr. Stephen D., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing resort

Customer review rating 5.0/5

Michael M. Couples - 25/09/2021 Confirmed reviews ALL

Having traveled to Dubai a few times to different hotels we decided to give rixos the palm a try. This hands down was the best resort we have stayed at. The ultra all inclusive was 5* quality in every way. We have already started planning our next trip.

Dear Michael M., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Amazing

TripAdvisor rating 5.0/5

export2021 05/09/2021 TripAdvisor review

Everything and everyone were amazing really i recommend, for couples, for family and for relaxation. You can find everything you need there so no need to go away and search for anything outside.. and above all of this the service is excellent

Dear export2021, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your feedback! It is a big pleasure for our team to receive your beautiful comment. We glad to know that you had a great time with us. The entire Rixos team is looking forward to welcome you back to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department

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