Rixos Premium Seagate Hotel 5 stars

Customer review rating 4.8/5 2,503 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Rixos Premium Seagate
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+ 23 Services
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Hotel extras

  • Kids & Teens club

  • Largest Spa in Egypt

  • Upscale Suites & Villas

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • Tennis
  • Beach and water sports
Catering
  • BreakfastPaying
  • 9 restaurant(s)
  • 9 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Rixos Premium Seagate

South Sinai Nabq Bay
46628
sharm el sheikh
egypt

Tel: +20693710130

Fax: (+20)693710140

Check-in from 14h00

Check out up to 12h00

  • CAIRO SHARM EL SHEIKH :  SHARM EL SHEIKH

  • By plane

    RAS NASRANI At 9km / 5 miles

GPS :28.03138, 34.43802

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 350 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior room

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe room

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premium room

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swim up Room

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Family room

  • Max. number of persons: 4
  • Area: From 58 m² / 624 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

EPICURE MODERN FRENCH RESTAURANT

Type of cuisine: French

Discover the finest Modern French cuisine in Sharm El Sheikh. Only the finest ingredients are used in our wide range of dishes, transforming ordinary fare into a sumptuous pleasure.

Dinner

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PEOPLES INTERNATIONAL RESTAURANT

Type of cuisine: Barbecue

Take a break from the sun and enjoy incredible food from across the globe. We have something for everyone, including a Sushi & Teppanyaki Bar (extra charge) offering only the freshest ingredients available.

Lunch

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LAYALI LEBANESE RESTAURANTS

Type of cuisine: Lebanese

Enjoy our luxurious Lebanese Restaurant and savour dishes from a genuine traditional culinary fusion enjoyed by many around the world. Choose from a wide selection of classic mezzes and mains from Lebanon.

Dinner

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EXECUTIVE LOUNGE

Type of cuisine: International

Enjoy your meal in our elegantly designed a la carte restaurant. Serving exquisite breakfasts, lunches and dinners, this perfect spot offers warmth and a distinguished atmosphere to our valued VIPs. All services extra charge.

Lunch

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Dinner

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MANDARIN CHINESE RESTAURANT

Type of cuisine: Chinese

Let our chefs tantalize your taste buds with a favourite-filled menu. Our restaurant aims to provide high quality, authentic Chinese cuisine in a relaxed environment. Fresh ingredients, modern surroundings, delicious food.

Dinner

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TURQUOISE RESTAURANT

Type of cuisine: International

Turquoise Restaurant presents a rich open buffet with an elegant selection from the world's greatest cuisines. Serving five times a day, Turquoise Restaurant offers breakfast, late breakfast, lunch, dinner, and late dinner.

Lunch

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Dinner

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L OLIVO ITALIAN RESTAURANT

Type of cuisine: Italian

Enjoy fine dining at its most exuberant with our diverse range of pastas, pizza and traditional Italian cuisine.

Dinner

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SALT SEAFOOD RESTAURANT

Type of cuisine: International

Our seafood restaurant offers a truly superb à la carte menu absolutely packed with fresh, seasonal dishes ideal for any occasion. A perfect spot to kick back in a unique atmosphere amid relaxed conversation, fine seafood and a bottle of good wine.

Dinner

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RIXY CLUB RESTAURANT

Type of cuisine: International

Rixy Cafe is a perfect chance to take a break from the sun with your family and enjoy the amazing food from all over the world. Enjoy our children open buffet with lunch and dinner. Discover the finest modern cuisine in Rixos Seagate Sharm.

Lunch

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Dinner

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TIRAN ISLAND BEACH BAR

Non contractual photo

Our famous Tiran Island Beach Bar is located directly on the beach. It is a perfect place to enjoy the beautiful views of the Red Sea whilst soaking up the sun.

Lunch

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Dinner

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IXIR VITAMIN BARS

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Two Ixir Vitamin Bars are located in our huge Rixos Anjana Spa and Ladies Spa. These are the ideal places to relax after an adrenaline rush from the gym work-out with freshly made fruit juices, energy drinks and soft drinks.

Lunch

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RIXOS BEATS BAR

Non contractual photo

Rixos Beats Bar is an excellent place where you can meet up with your friends, dance or watch spectacular performances and shows in the evening, before or after dinner. Located in the Entertainment area.

Dinner

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SHISHA CORNER

Non contractual photo

Located near the beach, the Shisha Corner can offer you different kinds of tobacco flavors with vide variety of tea and coffee.

Lunch

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Dinner

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LAGOON POOL BAR

Non contractual photo

Located at the Main Lagoon Pool this bar is an ideal place to relax and mingle with friends whilst cooling off in the pool and enjoying a refreshing cocktail.

Lunch

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ENTERTAINMENT POOL BAR

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Entertainment Pool Bar is renowned for its rich, opulent interior and its menu of new and classic cocktails. Ideal place to relax after a busy day at the pool and beach.

Lunch

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RELAX POOL BAR

Non contractual photo

This is the perfect place to wind down and enjoy the relaxed atmosphere. Let our team serve you a wide variety of beverages and help you de-stress.

Lunch

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PIANO LOBBY BAR

Non contractual photo

A perfect place to relax and get served with delicious, refreshing cocktails and several brands of tea. The intensive scent of freshly ground and brewed coffee fills the whole lounge. Pastries are available at set times during the day.

Lunch

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Dinner

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ENTERTAINMENT LIVE STAGE

Non contractual photo

Rixos Entertainment Live Stage is a very special and elite place where you will feel the rhythm of the music with no boundaries. World famous DJ performances and super star concerts add vivacity to your holiday.

Dinner

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Our guest reviews for
Rixos Premium Seagate

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,503 reviews

My escape place.

Customer review rating 4.8/5

Nouran E. Couples - 25/11/2020 Confirmed reviews ALL

My favorite hotel. Best service, best food, the best in everything.

Customer review rating 4.8/5

Anonymous Families - 24/11/2020 Confirmed reviews ALL

overall the stay was really good but some of the things might have been better. Room cleaning wasn't perfect -- some days we hadn't had vanity kit refilled as well as mini bar. Concierge service was good overall but some of our requests (like bathroom stool for child or light double blanket) were ignored with no additional comments. Among that, everything was great, food and drinks were delicious and we enjoyed our stay

Dear Anna L., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.8/5

Romina Families - 22/11/2020 Confirmed reviews ALL

The only thing that our family confused about is the time of closing pools and sea. 16:45 was too early for us. But in total, everything else was on highly level.

Dear Valuable Guest We very much appreciate you taking the time to complete our Survey It is always a pleasure to receive positive feedback. We will share this with the entire team. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.8/5

Yasmine M. Families - 22/11/2020 Confirmed reviews ALL

My stay at Rixos was very good but unfortunately I expected more.. let’s talk about the pros and cons Pros: very good architecture, well maintained facilities, top quality food and drinks offered at the main buffet and bars. most of the staff are extremely helpful and always serving you with a smile specially chef Ragab and mohamed, mahmoud at the main buffet Cons: - unfortunately From the first moment I didn’t get the feeling that my requests represented any form of priority to the staff .. starting with Dina at the guest relations were we started by reserving the a la carte restaurants saying that we can’t book for the same day and that there are no available restaurants for the next day either ( all fully booked )!! .. I had to ask her does that mean everything is fully booked today as well and then she checks and tells me that there is an availability at the Asian restaurant ( the thing is that I had to guide her wasn’t nice it made me feel that they aren’t trying to offer the best they had ) .. again for the next day we decided to check again and for our surprise there was an availability at the italian and the mangal restaurants although she stated that there weren’t any!! .. we reserved at the mangal at 9 pm only to go there on time to find them refusing to let us and another family in because they don’t have our names on the reservation list!!!! this was really unprofessional seeing everything going on .. the employee asking the chef to let us in because it’s the guest relations mistake .. the turkish chef ( I guess his name was sergan ) shouting and saying that he won’t let anyone in!!! .. then my husband refused to leave as the main buffet closes at 9:30 and at that time it was already 9:15 .. then after a few calls between the chef and the guest relations representative he decided to allow us and the other family in !! but honestly the whole situation was very disappointing.. on the other hand though we had a very good experience later on with the amazing staff ( waiters and chefs ) inside specially chef Ragab that made up our night after we were very frustrated. - Food at the a la carte restaurants can be better - staff needs to be more aware of the hotel facilities as three times we asked questions and got wrong replies ( about different locations or the difference between the pools and so on ) To sum it up our stay was really good but honestly it lacks the luxurious touch ( which they promote themselves as )

Dear Mohamed M., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent stay

Customer review rating 4.8/5

Mohamed E. G. Business - 21/11/2020 Confirmed reviews ALL

Amazing luxury Resort and all staff are excellent.

Dear Valuable Guest We very much appreciate you taking the time to complete our Survey It is always a pleasure to receive positive feedback. We will share this with the entire team. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful holiday

Customer review rating 4.8/5

Nadir Families - 21/11/2020 Confirmed reviews ALL

Very professional staff, delicious food and nice area.

Dear Valuable Guest We very much appreciate you taking the time to complete our Survey It is always a pleasure to receive positive feedback. We will share this with the entire team. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bon séjour

Customer review rating 4.8/5

Maria Couples - 20/11/2020 Confirmed reviews ALL

Friendly staff, good animation. Good food. I recommend!

Dear Valuable Guest We very much appreciate you taking the time to complete our Survey It is always a pleasure to receive positive feedback. We will share this with the entire team. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best experience I had in a hotel

Customer review rating 4.8/5

Mahmoud H. Couples - 16/11/2020 Confirmed reviews ALL

The staff were amazing, the service was excellent, every dish in the restaurant was done perfectly, the room was very comfortable and cosey, house keeping was done very professionally Definetly will recommend this great hotel to all my friends visiting sharm

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful service at restaurants but bad front office service

Customer review rating 4.8/5

Magdi A. Families - 16/11/2020 Confirmed reviews ALL

The service at restaurants is superb and the quality of food is great. The team who works at restaurants are all friendly and welcoming whereas the front desk team are the opposite. They simply need to learn how to smile when they receive a guest. They lack the essential skills even smiliy

Dear Magdi A., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Beyond expextations

Customer review rating 4.8/5

Nabil R. R. Families - 15/11/2020 Confirmed reviews ALL

I had a great stay that i will never forget and looking forward to come again

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.8/5

Ramy E. Families - 15/11/2020 Confirmed reviews ALL

I really enjoyed my stay but I want to highlight the below : - why should i wait for every chef to come and give me food.. i know its a preventive actions due to Covid19 but not in this way.. it took alot of time and caused crowd. - a la carte restaurants reservation is impossible and thats disappointing although those restaurants seen empty from guests .. we were a big group .. not all of us were able to make it .. only few for once In the end thank you very much

Dear Ramy Mohamed e., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.8/5

Anonymous Families - 15/11/2020 Confirmed reviews ALL

Everything was good, however I accidentally have left my wallet with documents and some money in the room 210007. I have learned the absence in airport and contacted the guest relationship. Please let me know if you will find it.

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

First time i can count my complaints on one hand.

Customer review rating 4.8/5

Talya R. Couples - 15/11/2020 Confirmed reviews ALL

We came for tow nights and stayed tow more, Comfy room, high level of stuff and service , Turkish restaurant fantastic , Main dining room above expectations. Even though its not cheap its absolutely gives the value for the money. The French restaurant was very very bad. Each meal was more dissapointing then the other, and please cheak the fuea gra cause it was a joke, if it was a real restaurant outside i would be really pissed. The service was like they do me a favor, i needed to ask them everytime to clear the table and i had other pepole garbage on my table that the waitress forgot there for the last 30 min.. The music in the pool next to the auditorium made the windows jump like bzzzz for hours , but next time ill know to ask for diffrent place. The room service was below expectations. Ordered the biggest breakfast and got egg ( not even a proper omlet) instead off egges benedict, no caviar , no turkish pastrys and poor busket of regular ones, The humburger was poor as well.. Eccording to the food of th e hotel itself i expected more. The sales pepole are far way too pushy, And there are too many of them they just keep coming.. Few things that were not bad ( except the french restaurant) - just not in the standart the hotel is pulling. Rixos premium is by far the best hotel in sharm el shikh.

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing stay and very comfortable

Customer review rating 4.8/5

Alaa S. S. Families - 13/11/2020 Confirmed reviews ALL

I was so glad that I chose rixos premium sea gate i was so happy spending my time there I was looking for perfection and relaxation and i felt that there

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Лучший отель

Customer review rating 4.8/5

Lida Families - 12/11/2020 Confirmed reviews ALL

As usual everything was fascinating! Perfect hotel with astonishing service and personnel. Particular gratitude to Islam and Yurcuf , who worked at the bar near the pool. They are true professionals with high level of advertence and responsiveness and they made a tremendous contribution to make our vacation unrepeatable. I wish you keep being the best and a lot of grateful clients. For sure we’ll come back again.

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.8/5

Ramy Y. Families - 09/11/2020 Confirmed reviews ALL

Good stay , the only challenge for reservation of any restaurant.

Dear Rami M. Y. M., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect in everything

Customer review rating 4.8/5

Marwa Families - 08/11/2020 Confirmed reviews ALL

Amazing place friendly stuff delicious food it will be our first choice

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.com/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great time spent

Customer review rating 4.8/5

Anton I. Families - 06/11/2020 Confirmed reviews ALL

Premium experience things to highlight and keep doing: great gardening with variety of flowers and nicely cut bushes/trees, golf car buses availability, beach and pool waiters service, exclusive sports. To improve: Philadelphia sushi rolls absence at Asia restaurant (thats like #1 sold roll in Ukraine), evening shows start time too late and talent quality is low (COVID impact understandable).

Dear Valuable Guest We very much appreciate your comments regarding your stay at the Rixos Premum Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could take a few moments to share your experience on the below link https://www.tripadvisor.ru/UserReviewEdit-g303855-d84…-Rixos_Premium_Seagate-Nabq_Bay_Sharm_El_Sheikh_South_Sinai_Red_Sea_and_Sinai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.8/5

Tony Families - 03/11/2020 Confirmed reviews ALL

All good except the very loud music by the pool anf theater. Speakers should be adjusted in order not to reach the rooms. This is a family reaort by the end of the day and kods sleep early. Hotel staff refused to book in any of the specialized restaurants as we were we 6 couples all traveling together which was not understandable at all and very frustrating.

Dear Tony Z., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good stay

Customer review rating 4.8/5

Kuat Families - 03/11/2020 Confirmed reviews ALL

too many mosquitoes in the room which really distracts when u sleep. Suggest you to kill them before you will check in people.

Dear Kuat B., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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