Mercure Hangzhou West Lake 4 estrellas

Nota de Tripadvisor 4.0/5 27 opiniones

Hotel aprobado por ALLSAFE

Localización del hotel

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District

GPS:30.25939, 120.17133

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
Cerca de la propiedad
  • Aparcamiento


Ubicado en la planta 1, nuestro restaurante abierto durante todo el día hará sus delicias con lo mejor de la cocina oriental y occidental durante el desayuno, el almuerzo y la cena. Menú bufé personalizado a su disposición.

Nuestros alojamientos

Este hotel cuenta con un total de 292 habitaciones de diseño clásico francés y ofrece unas completas instalaciones. Acceso a Internet WIFI de alta velocidad en todo el hotel.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Valoración de TripAdvisor  4.0/5  27 opiniones

One of the best mercure in hangzhou

Nota de Tripadvisor 5.0/5

260marcellk En solitario - Valoración certificada de TripAdvisor

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Nota de Tripadvisor 4.0/5

richardliewcf En familia - Valoración certificada de TripAdvisor

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Nota de Tripadvisor 5.0/5

AmieS133 En familia - Valoración certificada de TripAdvisor

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Nota de Tripadvisor 5.0/5

sarah152018 Con amigos - Valoración certificada de TripAdvisor

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Stay for the Room not the Food

Nota de Tripadvisor 3.0/5

harleluyax De negocios - Valoración certificada de TripAdvisor

The Breakfast was Horrible. It says Egg station but the guy could make only fried eggs , I asked for Omelet, he says no. Definitely not staying here again. The day before I also stopped for lunch around 2 pm, the menu was limited .. and many things were not available. Room is fine, just horrible place for F&B.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 967 opiniones 9.3/10 Ubicación
  • 1.195 opiniones 8.4/10 Habitación
  • 2.391 opiniones 9.6/10 Servicio
  • 7 opiniones 6.5/10 Internet
  • 653 opiniones 9.6/10 Desayuno
  • 522 opiniones 9.5/10 Limpieza
  • 453 opiniones 9.8/10 Ambiente
  • 351 opiniones 3.8/10 Comodidad

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