Mercure Hangzhou West Lake

Mercure Hangzhou West Lake 4 étoiles

Note TripAdvisor 4.0/5 27 avis

Voir sur une carte

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District
310006 HANGZHOU
Chine

GPS:30.25939, 120.17133

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
A proximité
  • Parking

WESTERN RESTAURANT

Situé au premier étage, notre restaurant ouvert en continu mêle cuisine occidentale et mets orientaux. Il sert de délicieux plats équilibrés pour le petit déjeuner, le déjeuner et le dîner. Des buffets personnalisés sont disponibles.

Nos hébergements

L'hôtel comprend 292 chambres à la décoration classique française et offre une gamme complète d'équipements. Un accès WIFI haut débit gratuit est disponible dans tout l'établissement.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  4.0/5  27 avis

One of the best mercure in hangzhou

Note TripAdvisor 5.0/5

260marcellk Voyage solo - Avis TripAdvisor

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Note TripAdvisor 4.0/5

richardliewcf En famille - Avis TripAdvisor

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Note TripAdvisor 5.0/5

AmieS133 En famille - Avis TripAdvisor

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Note TripAdvisor 5.0/5

sarah152018 Escapade entre amis - Avis TripAdvisor

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Au cœur de la ville

Note TripAdvisor 4.0/5

mariomilanesi Professionnel - Avis TripAdvisor

Un service à 4 étoiles. Des belles chambres. Le pt dej pas trop copieux. Le point faible c’est la langue : difficile d'échanger en anglais avec le personnel de l'accueil et impossible avec les autres. Bien situé en rapport aux transports.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 062 avis 9.2/10 Site
  • 1 346 avis 8.4/10 Chambre
  • 2 804 avis 9.6/10 Service
  • 9 avis 5.6/10 Internet
  • 738 avis 9.6/10 Petit déjeuner
  • 568 avis 9.4/10 Propreté
  • 529 avis 9.8/10 Ambiance
  • 385 avis 4.1/10 Confort

Dispensé par Trustyou