Hotel - Mercure Warwick Honiley Court Hotel
Mercure Hotel Mercure Hotel

Mercure Warwick Honiley Court Hotel

3.0/5 961 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • BIRMINGHAM INTNL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 18:30-21:30
    • Opening hours : Week-end 18:30-21:30

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AHDB16 km / 10 mi IBM9 km / 6 mi NATIONAL GRID13 km / 8 mi TATA TECHNOLOGY14 km / 9 mi VOLVO10 km / 6 mi
CEF LTD9 km / 5 mi JLR3 km / 1 mi RICARDO UK LTD17 km / 10 mi TYRE CITY19 km / 12 mi WOLSELEY16 km / 10 mi

Congress centre

NEC16 km / 10 mi RICHO ARENA33 km / 20 mi

Exhibition and convention centre

NEC16 km / 10 mi

Your meetings and events

Mercure Warwick Honiley Court Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONFERENCE ROOM 3 67 m2 2 m 0 0 10 0 0
CONFERENCE ROOM 1 110 m2 2 m 60 22 30 24 24
CONFERENCE ROOM 2 110 m2 2 m 40 16 20 18 20
AYLESFORD SUITE 120 m2 10 m 180 60 70 70 180
WARWICK SUITE 127 m2 2 m 60 25 30 25 45
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
3.5/5 ALL Rating 349 reviews

Our guest reviews for
Mercure Warwick Honiley Court Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 961 reviews
Rosalie G. Couples - 07/01/2020 Confirmed reviews ALL
« Mrs Rosalie G. »

Overall good, staff welcoming. Good size bedroom, comfortable bed, clean in bedroom and ensuite. The main concern, very cool shower at approx 8 am on a Sunday which was the same with other guests. Pleased to get back to my own Shower. Breakfast was adequate, food may have been put out some time before we were down before 9am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSALIE G., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Mike L. Solo - 07/01/2020 Confirmed reviews ALL
« Disappointing »

Greeting on arrival wasn't great. Receptionist on the phone discussing the lack of a chef for the evening! Room was fine. Breakfast was pretty grim...

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIKE L., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Business - 07/01/2020 TripAdvisor review
« Much Improved »

I have been staying at this hotel frequently over the past few months, it is very well placed for one of my work locations. It's fair to say I've had a few issues which have been captured on other reviews. However my more recent stays have been trouble free and I think it's right to mention that Emma and the team have worked hard to put things right hence my score. Ultimately price of hotel is very competitive with a nice non city centre location.

Brian Couples - 28/12/2019 Confirmed reviews ALL
« Friendly, obliging staff; pleasant surroundings, excellent breakfast with good range of food. »

Welcomed by a friendly pleasant receptionist backed up by a very attentive staff during our stay. Plenty of choice on the buffet style breakfast menu. Excellent service during our evening dinner meal. We have stayed at the Honiley Court before and will certainly stay again. Excellent value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Tim Business - 24/12/2019 Confirmed reviews ALL
« Comfortable and friendly hotel, conveniently located. »

Warm welcome was given by all your team, even though I was one of very few guests that evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM B., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Couples - 18/12/2019 TripAdvisor review
« A nice place to stay »

Very pleasant restaurant, bar and 'front of house' reception area. Rooms spacious and adequately equipped, bathroom had a good shower over the bath with both the usual shower head and a ;soaker' above head option. Very pleasant and helpful staff. Bar was poorly supplied, no beer on tap, only lager, guinness and cider. Nice selection of wines, though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Anonymous Business - 17/12/2019 Confirmed reviews ALL
« Quiet, warm room. Excellent customer service »

Steve the night receptionist provided excellent customer service when I arrived. He was polite and went out of his way to be helpful. Paula checked me out and she, too, gave me excellent customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER M., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Chris R. Business - 12/12/2019 Confirmed reviews ALL
« Chris R. »

Friendly staff good service large room limited evening menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS R., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Paul Business - 07/12/2019 Confirmed reviews ALL
« Broken bed, tired hotel »

Awful, staff were friendly but the hotel is in dire need of love

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL C., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Anonymous Couples - 03/12/2019 Confirmed reviews ALL
« No hot water »

Lovely staff. Room patio door didn’t lock. A load of blue bottles flying around the room. No hot water in the room. Mold growing on walls in corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER D., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

J C. M. Business - 30/11/2019 Confirmed reviews ALL
« More negatives than positives. »

One day where room was not made up. No hot water in evening of same day - reported; advised would check the boiler and hot water would take circa 45 minutes to be available but was still not available 2 hours later. Woken up very early the next morning with vibrations from air trapped in heating system. When checking out the next morning, a simple "sorry" and advising that I should have been moved to a different room didn't really help matters. Unfortunately, it was a "sorry" experience all round.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN M., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Garry S. Business - 29/11/2019 Confirmed reviews ALL
« Room 53 - slept in an oven »

Stayed for work, we had 2 rooms, 52 & 53. When entering room 53, the heat hit me straight away. The radiator was on full blast and would not turn off. We asked reception for another room but was advised the last one had just been sold. He advised to open the window and gave me a fan, still didn't help. Felt like the radiator didn't turn off all night, I didn't get a wink of sleep despite the window open and a fan on me throughout the night, and was then still charged full price for the room!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARRY S., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Business - 28/11/2019 TripAdvisor review
« lack of organisation and professionalism »

My son and I chose this hotel as it was near the Motorcycle museum for the Antiques arms fair (my son is a dealer) and that breakfast starts at 7.00 am as we need to be at the museum very early. The staff started bringing out the hot food at 7.30 am. The staff were apologetic BUT did nothing to chase up the kitchen staff. In the end it was a rushed breakfast and indigestion. If you are on a business trip I would not bother with this hotel. Also I filled in the survey complaining about the lack of service and professionalism after the visit and nearly two weeks later NO email to apologise and to explain there failures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Barry Couples - 20/11/2019 Confirmed reviews ALL
« Great Location, Hotel needs a bit of TLC »

The hotel was in a great location and easy to find, the staff were great but we found the rooms a little lacking. Things such as only one table lamp and the fact we had to get out of bed to switch off not only the main lights but the table light as well. Also no hot water for our two rooms on the second day. It's not nice showering in cold water

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY H., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

John W. Business - 20/11/2019 Confirmed reviews ALL
« Service at breakfast lacking professionalism »

I booked this hotel as my son (who accompanied me) is an Antiques Arms dealer who was attending the Birmingham Antiques Arms Fair that Sunday. My choice for this hotel was 1, That breakfast was at 7.00 am and 2. the proximity to the Fair. Although most of the continental breakfast was laid out the hot items did not arrive until 7.30. This made us "rush" our breakfast in order to load my car with the antiques. My son used to work in 4 and 5 star hotels in London as a chef de partie and he was very disappointed that a simple hot breakfast could not be served at the correct time and that as guests we could not have a relaxing start to the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN W., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Anonymous Business - 19/11/2019 Confirmed reviews ALL
« Mediocre »

Honestly, I am surprised that this mediocre quality passes under the Mercure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GABOR L., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Tom Friends - 18/11/2019 Confirmed reviews ALL
« Satisfaction at a good price. »

After reading on trip adviser guests findings. we were completely satisfied with our stay, lovely welcoming staff on reception and a meal in the restaurant was very good, this was on the recommendation of the reception staff, our only complaint was the heat in the corridors and the bedrooms it was so hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS R., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Huw Business - 17/11/2019 Confirmed reviews ALL
« Nice bed, good rate, but maintenance patchy »

This was a quick business stop with an early start. Room was big and bed comfortable. Room cold on entry but single radiator got it warm - but then too warm in the night. Noisy from road. Worst bit was the shower. Shower glass would not stay closed on bath so water would not be contained. Turned out that didn't matter: the connector of flex hose to the upright shower tube blew off when turning shower on. Despite being an engineer I could not fix, so - no shower. Needed to get away so reported at check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUW R., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

G. Couples - 13/11/2019 Confirmed reviews ALL
« Not the best but convenient »

Good staff comfy bed and clean linen

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. Aitkin Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Carolyn P. Couples - 12/11/2019 Confirmed reviews ALL
« Shabby, shoddy and tired »

First of all I must stress that the staff were excellent, however the however the hotel is in need of a BIG makeover! Downstairs the floor tiles are cracked and move, they are covered by rugs but the floor is uneven and dangerous for older people. Our first room had signs of damp...bubbled paint and peeling wallpaper. The bed looked like somebody either hadnt made it well or that it had been laid on. There was only one cup and only one bedside lamp. The reception staff kindly moved us but again the bed looked as if the pillows had been used. There seemed to be a lack of care and attention everywhere. There were stains on the carpets in the corridor. All in all for my first stay in an Accor Mercure hotel.....not a good impression!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLYN P., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates