Hotel - Swissôtel Al Ghurair
Swissôttel Hotel Swissôttel Hotel

Swissôtel Al Ghurair

4.5/5 2,568 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Relaxing Massage for 2 (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Choose from our wide selection of options for your conference and seminar requirements.

Swissôtel Al Ghurair Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MURJAN 5 53 m2 4 m 0 0 14 0 0
MURJAN 6 53 m2 0 m 0 0 14 0 0
MURJAN 4 86 m2 4 m 50 18 23 45 50
MURJAN 3 90 m2 4 m 60 25 23 40 50
MURJAN 2 92 m2 4 m 60 25 23 40 60
MURJAN 1 105 m2 0 m 60 25 23 40 60
AL KHOR BALLROOM A 164 m2 6 m 150 40 35 60 100
AL KHOR BALLROOM B 164 m2 6 m 150 40 35 60 100
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 428 rooms
  • 311 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 120 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 ALL Rating 2,568 reviews

Our guest reviews for
Swissôtel Al Ghurair

100% genuine reviews from our guests

Find out more
Al J. Couples - 09/02/2020 Confirmed reviews ALL
« all goof »

it was a great hotel with a great hospitality, especially from mr Husannain in the front disk, he was trying his best to make me happy as it was my anniversary.i stayed till 4:30 pm with no extra charges. thanks a lot and for sure i will stay again.

Hashim Business - 08/02/2020 Confirmed reviews ALL
« Well placed and pleasant stay »

Staff very helpful and joyful to assist

Colin R. Couples - 08/02/2020 Confirmed reviews ALL
« Two day stay in dubai »

The staff are a credit to the hotel. From the moment we stepped out of the taxi our needs were catered for. From the cheerful door staff to the very helpful checking in desk. Are rooms were ready before our allotted time, which meant we could make full use of our day in Dubai without worry about luggage cloths etc. Breakfast was well cooked and plenty full. However poached eggs would be good. Egg chef said he didn’t do them. Manager said he could get us some!

Abdurrauf M. Families - 08/02/2020 Confirmed reviews ALL
« Location wise it’s very good , cleanliness in rooms has gone down »

I stayed there nearly 8 nights and I was first of all given a room on the 10th floor and I had requested an upper floor due to my children who could enjoy the view and scenery ,but was not provided , room was not cleaned properly everyday and I also made a complaint to the hotel but still there was no class like the previous rotana , rotana had a class that swissotel needs to adapt , anyways I have been staying with algurair since 2012 sometimes you cant even see there appreciation it’s too sad , To see your once famous standards to crumble like this

Hassan Business - 08/02/2020 Confirmed reviews ALL
« Accepted »

Not much facility in toilet

Aboo O. Business - 08/02/2020 Confirmed reviews ALL
« ok stay »

I always stay at Swiss but this time has problems with safe everyday we had to wait 30 mins to 45 mins to get the security team and sort out safe for 4 days in a row in room 1909. we have to wait almost ten mins everyday for hot water in the shower other than that I love the location and hotel ,please check above points and sort out. rgds aboo o.

Mrs H. A. D. Families - 08/02/2020 Confirmed reviews ALL
« Well located with good stay »

With some introduced value addition services,the experience was exciting.Prompt attention to requests with minimal waiting time and numerous other services were excellent. Keep it up and keep adding value to the Hotel service. Regards to Mehren.

Mohammad A. Business - 04/02/2020 Confirmed reviews ALL

Thanks for hasanien in front desk very kind person and for Anas as well very helpful and the lady in houskeeping for floor 10

Alexander Business - 23/01/2020 Confirmed reviews ALL
« Stay at Swissotel Dubai »

Briefly I would say that everything was OK and the only issue was that colleagues that I traveled with were surprised that there is absolutely no alcohol at the hotel even beer. Otherwise the breakfast was very good, the staff was very polite and helpful, the location of the hotel for me is very good.

Benedict M. Families - 20/01/2020 Confirmed reviews ALL
« Well located »

This is a return visit due to the good location and hospitality.

Miss K. Couples - 15/01/2020 Confirmed reviews ALL
« indeed a 5 star hotel »

excellent hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing our hotel! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

M. S. Couples - 10/01/2020 Confirmed reviews ALL
« Dr »

Very spley

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for completing our survey and for answering it with positive remarks. We are happy seeing your ratings that showed your satisfaction of the services we have provided. We look forward to welcoming you back again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Ali Families - 09/01/2020 Confirmed reviews ALL
« Good »

It was comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

A K. S. Families - 08/01/2020 Confirmed reviews ALL
« Poor service »

Had to call 4 or 5 times before received anything Toiletries lacking

Sunil M. Business - 07/01/2020 Confirmed reviews ALL
« Mr »

It was pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Liza Families - 06/01/2020 Confirmed reviews ALL
« Fabulous »

Everything was perfect, reception , room, executive lounge, restaurant, consierge....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad N., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Euro O. Business - 06/01/2020 Confirmed reviews ALL
« Above the expectation »

Excellent service, awesome food and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omer H., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Arun Families - 03/01/2020 Confirmed reviews ALL

The hotel arranged for a car for us and The hotel arranged for a taxi and we were charged 800 AED for a round trip to Ferrari world!! We were going to get a one way taxi and they talked us into doing a round trip which will also include a city tour. The city tour never happpened. Also we did not opt for breakfast option how ever they said they will offer it at a discounted price and the food was not worth the money at all. It's a shame that we had such a bad experience at this hotel will not be staying here in future nor would I recommend this hotel to any one else .

Nada E. Solo - 02/01/2020 Confirmed reviews ALL
« My Home Away from home »

This was a very short stay I usually do longer stays this was a one day post staying in another hotel for business as the other hotel was booked for a work event I had an opportunity to extend there but chose to go to Swissotel my home away from home. I was glad to do it all the staff there were as usual excellent and attentive from Reception to greeting to bell boys and concierge. They were as always great and hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nada Fathi Mohamedahmed Motwali E., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Markus Couples - 02/01/2020 Confirmed reviews ALL
« Short stay in Dubai »

The staff was very friendly and helpful. The hotel offered nice spacious rooms and was well maintained and decorated. The breakfast buffet was rich and varied, some tables were not cleaned up, probably because of the high number of visitors. The same was the case for some of the food or supply of glasses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus, Thank you so much for choosing our hotel! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We have noted your comments regarding table, food and supply of glasses during the breakfast buffet. Rest assured that we will check on these for needed action. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

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