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Swissôtel Al Ghurair 5 stars

Customer review rating 4.5/5 3,376 reviews

ALLSAFE approved hotel

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Swissôtel Al Ghurair
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+ 24 Services

Hotel extras

  • Connected to Al Ghurair Centre, Dubai's first shopping Mall

  • Complimentary access to private beach and pool at Nikki Beach Club (Subject to availability)

  • Complimentary shuttle service to La Mer Beach and Nikki Beach Club Dubai

  • Home to Little Explorer's brunch, the award winning family friendly culinary activity

  • Kid approved! Family friendly accommodation with special treats for our young guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis Paying
  • Boat excursions
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Swissôtel Al Ghurair

Po Box 185051
Umar Bin Al Kattab Road
Deira
185051 dubai
united arab emirates

Tel: +97142933000

Fax: (+971)4/2933555

Check-in from 16h00

Check out up to 12h00

  • By train

    UNION METRO At 0.5km / 0.31 miles

GPS :25.269321, 55.316925

Your meetings and events

Choose from our wide selection of options for your conference and seminar requirements.

Room descriptions and layouts

8 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Indoor and Outdoor facilities

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

LIWAN

Type of cuisine: International

Let us take your senses on a culinary journey of flavors from around the globe. Enjoy a casual evening on our spacious terrace and take in the stunning views of Dubai.

YASMINE LOUNGE

Type of cuisine: Cafe

The Yasmine Lounge an ideal place to unwind after a busy day in Dubai. Stop by for a light lunch, afternoon tea, mocktails or even late night dessert, served with the glittering lights of the city as your background.

Our guest reviews for
Swissôtel Al Ghurair

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,376 reviews

Relaxing stay

Customer review rating 4.0/5

Chyrelle D. Friends - 19/09/2021 Confirmed reviews ALL

We enjoyed the pool and the breakfast

Well located

Customer review rating 4.0/5

Yagnesh Families - 19/09/2021 Confirmed reviews ALL

Nice hotel Nice rooms breakfast could be better with more Indian food options and vegetarian options. Like hash browns grilled tomatoes veg cutlets also dosa Station would have been nice . Although not sure you have that much indian guests coming

Well located

Customer review rating 4.0/5

Anonymous Families - 19/09/2021 Confirmed reviews ALL

It was good.

A nightmare

Customer review rating 0.5/5

I. H. Couples - 18/09/2021 Confirmed reviews ALL

For a short stay I was shuttled from room to room till mr annas placed me in 918 . I would never stay in this hotel again nor recommend it.

Good stay

Customer review rating 4.5/5

Moutassim E. Couples - 18/09/2021 Confirmed reviews ALL

Warm welcome, good staff

Very good stay

Customer review rating 5.0/5

Misrak Z. B. Families - 18/09/2021 Confirmed reviews ALL

We are very happy with the customer service specially the people at the reception

Well located

Customer review rating 4.0/5

Anita Business - 18/09/2021 Confirmed reviews ALL

The atmosphere was good and the staff was polite. Something that maid me upset was to let people enter the pool with outdoor clothes and even veils!

Perfect service

Customer review rating 5.0/5

Ali Couples - 18/09/2021 Confirmed reviews ALL

For good services

Great Swimming Pool

Customer review rating 4.5/5

Alireza A. Families - 17/09/2021 Confirmed reviews ALL

We had an excellent stay in this hotel. What mattered to us 1- Three daily trips to the beach 2- Fantastic and large swimming pool 3- Good location 4- Great service - Great personnel 5- The fact that swimming pool is open until 11PM

Dear Ali Reza Tootoonchi A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Well located

Customer review rating 4.0/5

Beatrice A. Business - 16/09/2021 Confirmed reviews ALL

It was awesome except the breakfast menu which was always the same.

Dear Beatrice Payin A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comment about breakfast. Rest assured that we are revisiting our menus to evaluate needed improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Well located

Customer review rating 4.5/5

Sht Business - 16/09/2021 Confirmed reviews ALL

The hotel is well located (has a direct share door to the Al ghurai mall). It has really Kind and helpful staff. We enjoyed a lot the good breakfast.

Dear ShT, Thank you for rating us. We greatly appreciate the time you have taken to answer the survey for our hotel. We are glad that your stay has been pleasant and we will ensure that the same wonderful experience will be consistently delivered. We look forward to welcoming you back in the hotel soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

good breakfast, free swimming, your workers

Customer review rating 4.5/5

Nuredin Families - 16/09/2021 Confirmed reviews ALL

I really like it.

Dear Nuredin Mohammed I., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Mustafa, Heidi and Mussa. I am sure that this feedback will serve as an encouragement to them and to all of our staff as we strive to continuously improve the quality of our services. We have noted your comment about breakfast. Please accept our sincere apologies on this. Allow us to check for needed action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Good Stay

Customer review rating 4.0/5

Arindam S. Solo - 15/09/2021 Confirmed reviews ALL

Travel desk and Concierge were excellent in providing me appropriate and great service. Front desk was very professional. The room was not as good as the first time I stayed.

Dear ARINDAM S., Thank you for rating us. We greatly appreciate the time you have taken to answer the survey for our hotel. We are glad that your stay has been pleasant and we will ensure that the same wonderful experience will be consistently delivered. Thank you for recognizing Sofia of our Travel Desk. Rest assured that we will pass you message to her who will be happy to receiving the same. We look forward to welcoming you back in the hotel soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Good location, enjoyed our stay

Customer review rating 4.0/5

Rm Families - 15/09/2021 Confirmed reviews ALL

Clean, friendly and helpful staff, excellent gym

Dear Rashid M., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Good stay, very polite stuff

Customer review rating 4.5/5

Mahawes A. Solo - 14/09/2021 Confirmed reviews ALL

Excellent

Dear Mahawes A., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

well located

Customer review rating 4.5/5

Ladan Families - 13/09/2021 Confirmed reviews ALL

the breakfast was good but could be better by expanding more variey specially for kids under 2 year old including some cookies or oatmeals. the hotel furniturs got extremely old specially serving rooms chairs that give passengers not good feeling of choosing 5 stars hotel.

Dear Ladan, Thank you for rating us. We greatly appreciate the time you have taken to answer the survey for our hotel. We are glad that your stay has been pleasant and we will ensure that the same wonderful experience will be consistently delivered. We have noted your comment regarding the room furniture. We are looking into this at the moment for proper evaluation and needed action. Thank you for taking this matter to our attention. We look forward to welcoming you back in the hotel soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Our most recent 20 reviews

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