Swissotel Living Al Ghurair 5 stars

Customer review rating 4.6/5 926 reviews

Swissotel Living Al Ghurair
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Hotel extras

Nestled in the heart of Dubai, Al Ghurair Living is a deluxe hotel apartment connected to the city's business and tourist destinations through the Dubai Metro rail network.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • 3 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Swissotel Living Al Ghurair

PO Box 185051
Umar Bin Al Kattab Road
185051
dubai
united arab emirates

Tel: +97142933000

Fax: (+971)4/2933555

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 6km / 3.73 miles

  • By train

    UNION METRO At 0.5km / 0.31 miles

GPS :25.269321, 55.316925

Congress centre

  • WORLD TRADE CENTRE 12.87 km / 8.0 mi
Congress centre

Your meetings and events

Choose from our wide selection of options for your conference and seminar requirements.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Indoor and Outdoor facilities

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

One Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 112 m² / 1206 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Two Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 148 m² / 1593 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Three Bedroom Apartment

  • Max. number of persons: 8
  • Area: From 189 m² / 2034 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

LIWAN

Type of cuisine: International

Liwan offers live cooking stations and an extensive selection of beverages for breakfast, lunch and dinner as well as variety of a la carte choices. For after dinner lounging, the adjourning Liwan terrace offers Shisha service and light snacks until late.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

SHAYAN

Type of cuisine: Regional

Shayan restaurant combines the best of two ancient cuisines with a contemporary modern setting. Elegant fittings and luxurious interiors combine with the succulent taste of Persia and the Mediterranean Lebanese flare.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YASMINE LOUNGE

Type of cuisine: Cafe

The Yasmine Lounge an ideal place to unwind after a busy day in Dubai. Stop by for a light lunch, afternoon tea, mocktails or even late night dessert, served with the glittering lights of the city as your background.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Swissotel Living Al Ghurair

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

926 reviews

Im happy to stay with swissotel living Al Ghurair

Customer review rating 4.6/5

Khaled Families - 25/03/2020 Confirmed reviews ALL

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Dear Khaled Abdulla Ali Mohamed A., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

amazing value for money

Customer review rating 4.6/5

Huma R. Families - 20/03/2020 Confirmed reviews ALL

accommodating, hospitable, big clean rooms, amazing location, friendly staff. overall a very good experience. completely satisfied.

Dear Huma R., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Good stay for the family

Customer review rating 4.6/5

H F. N. Families - 10/03/2020 Confirmed reviews ALL

KC and Hasnain will get a extra star for there way of handling customers. They did a good job with helping, listen and talking to the costumers. Very good place, clean, speacieous and polite people. We will definetly come back and we will recomend this place to others.

Well located for an excellent stay

Customer review rating 4.6/5

Imran M. Families - 08/03/2020 Confirmed reviews ALL

Excellent property, clean and hygienic, lovely breakfast, good location near to Union metro, located right at the heart of the city. Right side food street and left shopping street. Everything is just right about the property. This was my second visit and for sure always a stay

Dear Imran Abdul Rehman M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

10

Customer review rating 4.6/5

Ejaz M. Friends - 06/03/2020 Confirmed reviews ALL

Good

Dear Ejaz M., Thank you for the perfect rating! We appreciate the time you have taken and your satisfaction with Swissotel Al Ghurair services. We look forward to your soonest visit again. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Well located connected to mall

Customer review rating 4.6/5

Khaled A. Families - 01/03/2020 Confirmed reviews ALL

Clean apartment, relaxing atmosphere, full service, big area , full facilities.

Dear Khaled M Kh E A., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

A very good stay.

Customer review rating 4.6/5

Kulsum Families - 25/02/2020 Confirmed reviews ALL

It was a good stay, clean apartments but we did have hot water issues throughout our stay. We also had extra bed issues as the 3 bedroom apartments only have 2 double and 2 single beds as we had booked for 8 people. We were going to be charged per bed 150 AED but the issue was resolved by Irene (the manager ) and Mustafa who was at the front desk. We also requested an early check in but they gave it to us even earlier which was great as we did not have to wait around. Mustafa was fantastic at the front desk who helped us with any needs that we had.

good stay

Customer review rating 4.6/5

Sattar C. Families - 24/02/2020 Confirmed reviews ALL

Excellent service, effecient

Very large rooms in Apartment

Customer review rating 4.6/5

Muhammad B. K. Families - 24/02/2020 Confirmed reviews ALL

It’s has everything you need from location to amenities.

Good stay

Customer review rating 4.6/5

Saif Families - 24/02/2020 Confirmed reviews ALL

All things is encouraging to come from time to time to this hotel. It’s my perfect place to stay with my family , link to the mall directly . A lot of other things , Mr.Anas ( duty manger ) is always supporting to all guests . More than twenty times I stayed in this hotel .

Excellent stay, good location and great staff!

Customer review rating 4.6/5

M P. Families - 24/02/2020 Confirmed reviews ALL

Excellent location located in a mall with a good selection of food outlets. Great staff can’t do enough! Vijay at breakfast was extremely helpful!

Location and the stay

Customer review rating 4.6/5

Saju T. Families - 24/02/2020 Confirmed reviews ALL

Stay was amazing 10/10 overall experience , clean and comfortable, room service was amazing house keeping staff were amazing esp Ganga reddy one of the house keeping boys was astonishing. We would recommend this hotel to all our friends .Break fast was outstanding as well.

Good service

Customer review rating 4.6/5

Ameenullah H. Families - 23/02/2020 Confirmed reviews ALL

I am very thankful to Hussnain for his amazing service.He changed my destination of stay in dubai from Hayatt to Swissotel by his friendly,polite and amazing approach.Good service,good hotel and recommended to all the families .

Nice room bigger room good staff

Customer review rating 4.6/5

F. Business - 23/02/2020 Confirmed reviews ALL

J

Bad stay

Customer review rating 4.6/5

Hareb Families - 19/02/2020 Confirmed reviews ALL

Checking in is bad they gave one room at 4:00 the other room at 6:00 p.m and it was heavy smoking room, they know I have twins 2 years old and I requested before to be nonsmoking room

Great stay and location is good too

Customer review rating 4.6/5

Mohmed H. B. Families - 16/02/2020 Confirmed reviews ALL

Our stay was very good .the apartment was very clean and spacious and great ball around.the breakfast was excellent too.lot of choices.. unfortunately we couldn't use the swimming pool as the weather was a bit cold.but overall fabulous experience.

Dear Yun Ho Y., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Comfortable stay

Customer review rating 4.6/5

Mohamed E. Families - 13/02/2020 Confirmed reviews ALL

It was extremely professional.

Dear Louis D., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Loyalty Program is useless for Swissotel Living

Customer review rating 4.6/5

Shahan S. Business - 13/02/2020 Confirmed reviews ALL

Their Loyalty Program Accor Live Limitless (ALL) is totally useless of person living in apartment. They do not give upgrade. They do not give access to executive lounge. They do not give complimentary breakfast to Premium Members. In Every International Hotel Chain (Hilton, Marriot, Rotana) these benefits are for every one either guest is staying in apartment or room.

Very good stay

Customer review rating 4.6/5

Mahay Business - 08/02/2020 Confirmed reviews ALL

Amazing and above our expectations

Good stay

Customer review rating 4.6/5

Anonymous Friends - 08/02/2020 Confirmed reviews ALL

Some of the receptionist didn’t have manners they’re so rude and very disorganized. There’s one lady in the reception she looks like Indian Chinese but she speaks Arabic. Everybody is complaining about her you need to sack her and bring someone that is more qualified and someone that has manners .

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