Swissôtel Living Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 445 reviews

PO Box 185051, Umar Bin Al Kattab Road, 185051 DUBAI, United Arab Emirates

Hotel extras

  • Labelled ALLSAFE

  • Only 10 minutes from the airport, with convenient metro connections to Dubai landmarks

  • Contemporary one, two or three-bedroom apartments with balcony and kitchenette.

  • Home to award winning Swissotel Spa & Sports, rated number 3 in Dubai on Tripadvisor.

  • Versatile, fully equipped event rooms accommodating up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Swissôtel Living Al Ghurair

PO Box 185051, Umar Bin Al Kattab Road
185051 DUBAI
United Arab Emirates

GPS:25.269321, 55.316925

Telephone +971 4 293 3000

Fax +971 4 293 3555

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Your meetings and events

With our signature Swiss blend of efficiency and hospitality, state-of-the-art technology and an array of versatile, naturally lit spaces, Swissôtel Living Al Ghurair is an optimal location for your Dubai event. Our six third-floor Dubai meeting rooms cater to any event, from a discreet board meeting to a large conference. The impressive, sub-dividable Al Khor Ballroom welcomes up 300 guests for a congress, a presentation or a wedding you’ll remember forever.

Room descriptions and layouts

8 

meeting rooms

From 1 to 150 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our spacious one, two and three-bedroom apartments in Dubai welcome you with uncluttered contemporary design, exclusive amenities, cutting-edge technology and balconies with superb skyline views - a tranquil home-from-home, for a few days or a few months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  445 reviews

TripAdvisor Rating  4.5/5  634 reviews

Never been disappointed

TripAdvisor rating 4.0/5

370ahsang Couples - TripAdvisor review

Being a regular guest of nearly 10 years, I am extremely satisfied and can’t imagine staying elsewhere. Highly professional staff, clean and welcoming environment and convenient location makes it my choice in Dubai.

Dear 370ahsang, Thank you so much for staying with us again. We are grateful of the time you have taken, and the positive feedback shared about Swissotel Living Al Ghurair. Thank you for letting us know your satisfaction. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Comfortable and clean!

TripAdvisor rating 5.0/5

scarlett361 Families - TripAdvisor review

Swissotel Living Al Ghurair was a really good choice for us. We have a 23 month old toddler, and we were looking for a serviced apartment so that we could have access to amenities such as the washing machine. Swissotel ticked all our required boxes - great location (10 minutes from the airport, linked to an amazing mall, easy access to other places if you drive); it had all the amenities we needed, it had a lovely balcony, the list goes on. We landed at 1am, and had booked the apartment from the night before. I had emailed the hotel beforehand to request them to keep the apartment ready for us, with a crib and a baby chair as well. Sure enough, when we arrived around 3am, check in was easy and smooth, and the apartment was perfect and ready for us. I also want to commend the housekeeping staff - the apartment was always impeccably clean! Every single day, the housekeeper did a great job. It was a pleasure to return to the apartment every evening after a whole day's sightseeing/shopping. Breakfast was overall very good. Just one minor complaint would be that there wasn't much variety. We were there for 9 nights, and the dishes didn't change much. I was also disappointed to find that the egg station didn't have any scrambled eggs, only fried. But that's a minor thing, not a big deal. The servers were very good. Always accommodating. I want to highlight Jayesh (I hope I got his name right - he is usually at the coffee counter near the entrance, tall guy) - I usually asked for a soy latte and he always ensured he informed me that the coffee machine's milk pipe had some milk so if I had a milk allergy that might be problematic. I don't have a milk allergy, but I appreciated how he took the initiative to inform me of this. Sumon (trainee server) was very good too. The other servers, such as Wai (I think that's his name) were very good too. There is a small playroom for children, which was nice and cute. However, it wasn't as clean and well maintained. Maybe that can be looked into. It also felt a bit claustrophobic as there were no windows in that room. We especially liked the parking system, where we could just tap our room keycard at the parking gantry to exit. This is a welcome change from other hotels where we have to always validate the parking ticket at the reception before heading out! However, just one small feedback - perhaps you could seal off some parking spots for hotel guests. As it is a shared carpark with the shopping mall, we sometimes could not find a convenient parking lot. Checkout was a smooth process too. We requested a late checkout till 1pm, and then paid to checkout eventually at 5pm as our flight was at night. No issues with that, the hotel obliged and the rate was reasonable. Overall, we really enjoyed our stay. If we visit Dubai again, we will surely stay here again. :)

Dear scarlett361, We very much appreciate your detailed comments regarding your stay at the Swissotel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Jayesh, Suman and Wai. I am sure that this feedback will serve as an encouragement to them and to all of our staff as we strive to continuously improve the quality of our services. We have noted your observations regarding breakfast food varieties, kids' playroom and parking spots. Allow us to check into these and apply needed action. Thank you for bringing all these to our attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Good stay

Customer review rating 4.0/5

S. M. Families - Confirmed reviews ALL

Lifts were far from our apartment. Other wise very good stay.

Dear S. M., Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention. Hope to welcome you back and experience the actions implemented. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Good Stay, Calm and peaceful , Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It was a pleasant stay; location of the property is very good. The property itself is lovely and has some good options. The rooms are well maintained and neat. Very good option for a family stay Some suggestions: 1) Suggest the bedrooms have lock inside them, the Swiss living room I stayed in did not have lock in the bedrooms 2) The locker in my room was opened by the cleaning staff though I did not lose anything, appreciate if it does not get opened

Dear Sangeetha R., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. We have noted your suggestion about the locks in the bedroom. Allow us to check on this and evaluate needed action. Thank you for bringing this to our attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Great experience , nice stay.

Customer review rating 4.5/5

Mohiu I. Families - Confirmed reviews ALL

Had a wonderful time. Apartments were spacious for our family had booked 4 for 4 nights. Location is great, next to a mall. Breakfast was above average. Overall it was a very good expnce

Dear Mohiuddin I., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

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Other web-users rate our hotel

  • 707 reviews 8.9/10 Location
  • 1,021 reviews 7.7/10 Room
  • 2,673 reviews 9.1/10 Service
  • 27 reviews 6.7/10 WiFi
  • 453 reviews 7.3/10 Breakfast
  • 443 reviews 8.3/10 Comfort
  • 440 reviews 6.6/10 Cleanliness
  • 94 reviews 9.1/10 Pool

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