Rixos Borovoe Hotel 5 stars

Customer review rating 4.5/5 647 reviews

Rixos Borovoe
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+ 26 Services

Hotel extras

  • Overlooking lake of Schuchie

  • Surrounded by the woods of the National Park

  • Wellness & Spa for relaxation and enjoyment

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • INT ASTANA AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • TennisPaying
  • Beach and water sports
  • Other sports activitiesPaying
  • SkiingPaying
Catering
  • Breakfast included in the price
  • 5 restaurant(s)
  • 7 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Rixos Borovoe

Schuchye Lake South Eastern
Building 50
Akmola Region
021700
shchuchinsk
kazakhstan

Tel: +77163620100

Fax: (+7)7163620101

Check-in from 15h00

Check out up to 12h00

  • By plane

    INT ASTANA AIRPORT At 287km / 178 miles - Shuttle paying

  • By plane

    INT ASTANA AIRPORT At 286.46km / 178 miles

  • By plane

    KOKSHETAU AIRPORT At 64.37km / 40 miles

GPS :52.97382898, 70.24152875

Companies

  • RG GOLD 8.0 km / 5.0 mi
Companies

Your meetings and events

meeting rooms

From 1 to 500 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Feel the comfort and luxury at four different types of rooms and suites. The rooms with their breathtaking panoramic view, charm with a warm and elegant design as well as convenience.

Deluxe King Room, Forest View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Forest view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin Room, Forest View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Forest view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Deluxe King Room, Lake View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Lake side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin Room, Lake View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Lake side *

* Subject to availability

  • Coffee/tea making facilities
Rooms

Our restaurants and bars

STEAK HOUSE

Type of cuisine: Barbecue

Cozy wooden houses for every grilled gourmet dish. Enjoy a wide range of dishes from our Chef's exclusive grill-menu or homemade cuisine - a chance to cook favorite dishes by yourself.

Lunch

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Dinner

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LOLIVO

Type of cuisine: Thematic cuisine

The main hotel restaurant offers international dishes with buffet service and italian dishes à la carte. Enjoy true international flavor in the midst of a wonderful garden overlooking the lake.

Lunch

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Dinner

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LALEZAR

Type of cuisine: Thematic cuisine

À la carte Turkish cuisine restaurant, raising traditional and modern recipes up to new highs. Enjoy our vibrant history with our traditional music and entrancing tunes. The restaurant is situated on the second floor and opens onto the terrace.

Dinner

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SUMMER CAFE

Type of cuisine: Other cooking style

Summer café is situated on the shore of Shchuchie lake. Cozy interior, international menu, grass area with children playground. In the daytime you can hide from the hot sun, in the night time you can admire wake-show at sunset.

Lunch

12:00 - 00:00

  • Mon
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Dinner

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CHALET

Type of cuisine: Barbecue

Kitted out with heaters, large comfy seating areas, sheepskin blankets and speakers blasting out funk, soul and jazz, these domes are the perfect place to unwind with a post-work cocktail and admire the lake view.

Lunch

12:00 - 00:00

  • Mon
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Dinner

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THE BAR

Non contractual photo

The main menu presents international dishes and appetizers. Great choice of alcoholic and non alcoholic drinks. This is a perfect place for socializing, afternoon tea or a glass of your favorite wine accompanied by the sounds of live music.

Lunch

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Dinner

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VITAMIN BAR

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You can indulge yourself with healthy cocktails made of fresh vegetables and fruits as well as pick up the needed drink from detox menu in the Vitamin Bar which is situated in Anjana Wellness and Spa.

Lunch

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Dinner

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SHAMROCK KARAOKE BAR

Non contractual photo

Ultrafashionable Karaoke Bar with modern audio system and facilities gives joy to all the singing lovers. Large catalogue of songs, stylish interior, dainty menu will make your stay in Rixos Borovoe Hotel unforgettable.

Lunch

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Dinner

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SPORT BAR

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Perfect opportunity to indulge yourself with the glass of draft beer while watching the favourite sports programs. Wide range of grill menu and beer appetizers.

Lunch

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Dinner

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BAR ON THE BEACH

Non contractual photo

Lunch

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SUNSET TERRACE

Non contractual photo

How nice to hide in the chilly shade when it is hot and listen to deafly heard wash of waves. Dishes of international cuisine and great choice of seasonal cocktails will be perfect complement to summer vibes.

Lunch

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Dinner

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SHISHA GARDEN

Non contractual photo

Summer shisha bar with cozy summer houses in the scented garden is the perfect place for tea time. Shisha lovers appreciate assortment of tobacco grades and flavors. Escape the urban and routine rush and give yourself unforgettable nights in shisha bar.

Lunch

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Dinner

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Our guest reviews for
Rixos Borovoe

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

647 reviews

tripadvisor

TripAdvisor Rating 4.0/5

206 reviews

Helpful staff

Customer review rating 4.5/5

Daniyar R. Families - 21/07/2020 Confirmed reviews ALL

Positive: All staff very helpful. I was surprised when my kid accidentally fall from balance bike and hit hard. The medical assistant and administration got to me to provide help and assistance. I really appreciate the help and attention. Thank you for opening the Indian restaurant for breakfast. The safe distance is required nowadays. Negative: Same Indian restaurant. Calm and quite atmosphere was ruined with loud speaking cooks in the kitchen and waiters who could not manage to serve in time.

Good stay, with multiple minor flaws in living requirements

Customer review rating 4.5/5

Dosmukhamed Business - 25/02/2020 Confirmed reviews ALL

General experience is very pleasant, however, multiple minor flaws like prohibition to have food delivery outside of hotel and deposit reqiurements impacted our experience negatively

Dear Dosmukhamed Z., Thank you for taking the time to tell us about your experience at the Rixos Borovoe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Let me clarify that these are hotel rules. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Christoph Schleissing, General Manager of Rixos Borovoe

Nice weekend getaway

Customer review rating 4.5/5

Berik Couples - 16/02/2020 Confirmed reviews ALL

Everything was excellent, bit overpriced.

Dear Berik, Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. It has been an immense pleasure. I am glad to know that you liked our clean and comfortable rooms. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager of Rixos Borovoe

Outstanding

Customer review rating 4.5/5

Timur Families - 24/01/2020 Confirmed reviews ALL

Space for Improvement: SPA reseptionist need to monitor staff/ floor conditions around swimming pool and sauna. Stairs towords sauna from the pool slippery. My wife fell down. It is not monitoring area by staff.

Dear Timur S., Thank you for taking the time to tell us about your experience at the Rixos Borovoe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Christoph Schleissing, General Manager of Rixos Borovoe

Excellent stay in a wonderful hotel where the staff is very professional and kind

TripAdvisor rating 4.0/5

eur00ppaKZ 23/01/2020 TripAdvisor review

I have been staying at Rixos Borovoe Hotel during the weekend. This was the first time we have stayed in Rixos hotels and first time at this location. First very positive surprise was that the room was ready at 11:00 though the check in says 15:00. The lady at the check in desk was very professional and kind. Since our arrival was very early we paid for the breakfast and enjoyed a wide variety of food in a breakfast buffet. Then we went for spa, which is rather small and the only criticism is that there should be a pool that has been dedicated for families with small children. It was rather full, anyway the overall experience was good. We used the bar for dinner again the staff was kind end very helpful. The food was very delicious. Next day we decided to come to spa at 8:00 right when it opened and there was no-one there. The first family with children appeared at 7:45 so we went to breakfast. We asked for a late check out and during our stay everything was absolutely great. The only negative things was the packed hotel with families with small children, which a bit was loud. However, it is not hotel's fault. I warmly recommend this hotel.

Dear eur00ppaKZ, Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. It has been an immense pleasure. I am glad to know that you liked our polite employees and the cuisine in our restaurants. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager of Rixos Borovoe

Outstanding overall.

TripAdvisor rating 4.0/5

Meander768022 Family - 21/01/2020 TripAdvisor review

Spa Resorption required attention and visit facilities at all time. Lifeguard should be in duty's at the swimming pool, NOT inside staff's room. SPA reseptionist shall monitor conditions of the floor. It is extremely slippery near by sauna/pool Area on stairs. Not safe.

Dear Meander768022, Thank you for choosing Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. We will take into account your comment regarding the SPA&Wellness center.We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Thanks again for sharing our experience, and we all look forward to welcoming you soon to your home away from home. Sincerely yours, Christoph Schleissing, General Manager of Rixos Borovoe

Mrs Assel A.

Customer review rating 4.5/5

Assel A. Couples - 05/01/2020 Confirmed reviews ALL

It was really nice. Very comfortable stay, dishes and relaxing SPA. Thank you so much.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Relaxing

Customer review rating 4.5/5

Nursultan B. Couples - 05/01/2020 Confirmed reviews ALL

it was ok, not much of entertainment around the area, but still enjoyed my stay

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Very nice and warm stay!

Customer review rating 4.5/5

Dinara Families - 25/12/2019 Confirmed reviews ALL

We really enjoyed our weekend with family. Hotel staff were extremely attentive and polite. We would definitely come back. And would recommend Rixos Borovoe to anyone who is looking for a nice getaway from the city in the heart of forest.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Family winter galore

Customer review rating 4.5/5

Ehl Families - 24/12/2019 Confirmed reviews ALL

Great family time in a winter wonderland. Everyone enjoyed their time kids had a great fun at rixos club and ALL enjoyed the rides on the frozen lake. Particularly snowmobile, ATVs and the banana.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Great time with family

Customer review rating 4.5/5

Yerken A. Families - 23/12/2019 Confirmed reviews ALL

I loved it! We stayed in room 549. The only thing to mention is the smell from the wardrobe where safe locker is located. I believe you can eliminate this little thing very quickly. Also I didn’t like the painting in the room, it looks like a bird being shooted in the air with lots of blood :O Everything else went amazing and We so much enjoyed the stay! Breakfasts are just LOVE! Thank you for making people’a lifes brighter and happy upcoming New Year to the whole team!!!

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Overall, not satisfied and expectations not fully met. The activities as advertised in the leaflet were not all conducted as described, outdoor activities not ready.

Customer review rating 4.5/5

Madina Families - 09/12/2019 Confirmed reviews ALL

Incorrect information provided by staff at reception regarding restaurant opening times and activities available which were not available.

Dear Madina K., Thank you for taking the time to tell us about your experience at the Rixos Borovoe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Christoph Schleissing, General Manager of Rixos Borovoe

Good +

Customer review rating 4.5/5

A Business - 22/11/2019 Confirmed reviews ALL

Pleasant and comfortable

Уважаемый Гость! Благодарю Вас за выбор отеля Rixos Borovoe и за оставленный отзыв, Я рад знать, что отдых в нашем отеле оставил у Вас исключительно приятные впечатления. Команда отеля стремится сделать отдых каждого гостя незабываемым. Знать, что наши старания не остались незамеченными - лучшая мотивация для нас! C нетерпением ждем Вас снова в Rixos Borovoe. С наилучшими пожеланиями, Кристоф Шляйссинг, Генеральный Менеджер.

It was very relaxing

Customer review rating 4.5/5

Anonymous Friends - 19/11/2019 Confirmed reviews ALL

We really like our trip to Borovoe, accommodation was great, location is perfect. However I have noticed that not all receptionists were friendly (a bit rude). Thanks to Anar (receptionist) we could check-in earlier, she called us when rooms we available. Definitely I will recommend to stay in Rixos Borovoe to my friends.

Уважаемая Гаухар! Благодарю Вас за выбор отеля Rixos Borovoe и за оставленный отзыв, Я рад знать, что отдых в нашем отеле оставил у Вас исключительно приятные впечатления. Команда отеля стремится сделать отдых каждого гостя незабываемым. Знать, что наши старания не остались незамеченными - лучшая мотивация для нас! C нетерпением ждем Вас снова в Rixos Borovoe. С наилучшими пожеланиями, Кристоф Шляйссинг, Генеральный Менеджер.

Great hotel

Customer review rating 4.5/5

Anonymous Couples - 30/10/2019 Confirmed reviews ALL

Friendly staff, clean and comfortable room. Excellent food, but the dining hall can get a bit noisy and chaotic at peak times with all the families and children.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Perfect

Customer review rating 4.5/5

Nadia Couples - 30/10/2019 Confirmed reviews ALL

The hotel is the best one in Borovoe. Service quality is high, staff is very friendly trying to help everybody, excellent breakfast, clean rooms. Spa is also very good.

Dear Nadia, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Amazing weekend at Rixos

Customer review rating 4.5/5

Yuliya S. Families - 29/10/2019 Confirmed reviews ALL

Our stay at the Rixos Borovoye hotel was absolutely perfect. Firstly, the facilities were absolutely amazing with the wellness centre particularly capturing our hearts, the staff was friendly and helpful, the food was excellent and that's before we comment on the location - spectacular.

Dear Yuliya, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Great!

Customer review rating 4.5/5

A Families - 29/10/2019 Confirmed reviews ALL

Liked everything

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Beautiful location

Customer review rating 4.5/5

Richard Couples - 23/10/2019 Confirmed reviews ALL

Very enjoyable stay

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

Very nice and pleasant time at Rixos Borovoe.

Customer review rating 4.5/5

Nurzhan Families - 21/10/2019 Confirmed reviews ALL

In general the experience of staying at the Rixos Borovoe Hotel was great. However, it would be really good if there were special offers with all-inclusive option available for families.

Dear Guest, It has been an immense pleasure. Thank you for having chosen the Rixos Borovoe for your recent stay and taking the time to share your valuable comments with us. I am glad to know that we have exceeded your high expectations. Your appreciation is highly motivating for our team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we all look forward to welcoming you soon back again to your Home away from Home. Sincerely yours, Christoph Schleissing, General Manager

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